PLDT Enterprise

Name

PLDT Enterprise

Legal name

PLDT Enterprise

Website

https://pldtenterprise.com

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Enterprise Telecommunications and ICT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (5415)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise LAN/WAN & SD-WAN Services (BPAEAEAD)

akta.pro secondary industries

Managed Colocation & Remote Hands Services (HDABACAD), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Software-Defined Interconnect (SDI) / SD-WAN Cloud Gateways (HDABALAF), Edge Colocation & Micro Data Centers (HDABACAI)

Keywords

• Enterprise connectivity services
• Business telecommunications solutions
• Managed network services
• Cloud data center services
• Cybersecurity solutions

Headquarters

HQ city

Makati

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Business Internet and Connectivity Services: Recurring subscription revenue from fiber optic internet, 4G/5G business Wi-Fi, satellite internet, dedicated internet access (iGate), IP-VPN, Metro Ethernet, and international connectivity services (IPLC, IEPL, International VPN, Global MPLS, Cloud Connect).
2. Mobile Plans and Mobility Services: Recurring revenue from mobile postpaid plans (Smart Enterprise Plans, Smart Infinity), prepaid load distribution (Bizload), and mobile device sales for businesses of all sizes.
3. Voice and Collaboration Services: Revenue from voice services including Global VoIP, SIP trunks, business landlines, toll-free hotlines, contact center solutions (CCaaS), and collaboration platforms like Microsoft 365 and Webex.
4. Cybersecurity Solutions: Revenue from security offerings including Multi-threat Secure, Endpoint Advanced Security, SSL Certificates, DDoS Mitigation, and SOCaaS.
5. IoT and Smart Solutions: Revenue from IoT connectivity, IoT platform services, smart meter deployments, and end-to-end IoT solutions for tracking assets and optimizing operations.
6. Cloud and Data Center Services: Revenue from VITRO data center colocation, cloud connectivity, Azure and Salesforce integrations, and Microsoft 365 offerings.
7. Enterprise Messaging (A2P): Revenue from Smart Messaging Suite (A2P - Application to Person) for enterprise-grade automated messaging, real-time updates, and customer engagement.
8. Professional and Managed Services: Revenue from ePLDT managed services, professional services, and integrated ICT solutions for enterprise digital transformation projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

PLDT Enterprise is the B2B arm of PLDT Inc., providing end-to-end ICT and connectivity services to enterprise, government, and SME customers in the Philippines. Core offerings include business fiber internet, 4G/5G mobile, private networks (IP-VPN, SD-WAN), cloud and data center services (VITRO), cybersecurity, IoT platforms, unified communications, and enterprise messaging. It leverages the parent group's 422,000 km of fiber, Smart's 5G network, and proprietary anti-fraud APIs (SmartSafe) to deliver integrated digital solutions.

Product overview

PLDT Enterprise operates as a platform-plus-modules architecture offering comprehensive business telecommunications and ICT solutions. The core offering centers on connectivity infrastructure (fiber, wireless, satellite, VPN) which serves as the foundation, supplemented by mobility services (mobile plans, prepaid management, satellite), collaboration tools (voice, conferencing, contact center, Microsoft 365, Webex), cybersecurity solutions (network security, endpoint protection, DDoS mitigation, SOCaaS), IoT and smart solutions (connectivity platform, asset tracking, digital forms), and cloud/data center services. Key product families include Beyond Fiber (business internet), SmartSafe (fraud prevention API), Smart Giga Study (eLearning data packages), Maya Business (digital payments), and VITRO Data Centers. The portfolio serves both enterprise and MSME segments across the Philippines.

Differentiator

Problem solved

Functional benefit

Brands

• SmartSafe: Anti-fraud API suite enabling silent verification of digital transactions without OTPs, aligned with GSMA Open Gateway standards
• SmartSafe SilentAccess
• BEYOND FIBER
• VITRO Data Center
• Giga Study
• Smart Messaging Suite (A2P)

Products and services

• Fiber Internet for Business (BEYOND FIBER) High-speed business fiber internet solution with managed Wi-Fi, switching, and security components for office and remote work environments; targeted at enterprises and MSMEs needing reliable connectivity.
• 4G/5G Business Wi-Fi Wireless broadband connectivity solution powered by Smart's 5G network enabling businesses to connect employees and customers with high-speed mobile internet.
• Dedicated Internet Access (iGate) Enterprise-grade dedicated internet access providing consistent high-speed connectivity with guaranteed bandwidth and service level agreements for mission-critical operations.
• Satellite Internet (via Starlink) Low-latency, high-speed satellite internet delivered via Starlink for businesses in remote and underserved areas of the Philippines beyond fiber reach.
• IP-VPN Virtual private network solution for secure communication of sensitive data between key business locations, providing private, encrypted connectivity.
• Managed SD-WAN Software-defined wide area networking solution that boosts connectivity, security, and performance for enterprise networks, more cost-efficient than traditional WAN.
• PLDT Branch-In-A-Box All-in-one office kit including high-speed connectivity, Wi-Fi access points, SD-WAN, switching, and security in a single managed solution for branch offices.
• Smart Infinity Premium mobile plans and services for high-value enterprise subscribers, including exclusive features and priority network access.
• Business Mobile Plan (Smart Enterprise Plans) Enterprise postpaid mobile plans with 5G capability for businesses, including voice, SMS, and data services with flexible device options.
• Prepaid Load Management (BizLoad) Web-based prepaid loading platform enabling businesses to manage and distribute mobile load to employees, supporting bulk loading for Smart and TNT services.
• SmartSafe SilentAccess Telco-powered anti-fraud API suite enabling silent verification of digital transactions through mobile network intelligence, replacing SMS OTPs with SIM-based authentication aligned with GSMA Open Gateway standards.
• Smart Messaging Suite (A2P Enterprise Messaging) Application-to-Person messaging platform providing secure and reliable automated messaging for business communication, real-time updates, alerts, and customer engagement.
• Global Voice Over IP (Global SIP) International VoIP services enabling businesses to make and receive calls globally with cost-effective rates and enterprise-grade quality.
• SIP Line Business (SIP Trunks) SIP trunking service allowing businesses to connect existing PBX systems to VoIP networks for modern voice communications.
• Contact Center as a Service (CCaaS) Unified communication solution providing cloud-based contact center capabilities including call handling, queuing, and customer service tools.
• Multi-threat Secure Network security solution providing comprehensive multi-level protection against viruses, malware, and digital threats with full visibility into security events.
• Endpoint Advance Security Advanced threat protection for business endpoints including laptops, desktops, and servers; detects, prevents, and responds to endpoint attacks.
• DDoS Mitigation Distributed Denial of Service protection service keeping web services accessible during cyber attacks.
• Security Operations Center-as-a-Service (SOCaaS) Managed security service providing continuous monitoring and response to security threats using expert security operations center capabilities.
• IoT Platform Secure and scalable enterprise-grade IoT connectivity platform enabling management of IoT devices and data with real-time monitoring and control for asset tracking, workflow digitization, and operational optimization.
• VITRO Data Center Enterprise data center facilities providing colocation, business continuity, and cloud connectivity services; operated by ePLDT's VITRO Inc. with multiple facilities across the Philippines.
• Cloud Connect Direct cloud connectivity service enabling private connections to major cloud providers including Azure and other enterprise cloud platforms.
• Smart Giga Study Academe-focused prepaid data package providing students and teachers with data allocation for online learning tools and access to learning management systems like Canvas and NEO LMS.
• Maya Business Digital payment and financial solutions enabling B2B payments, payment acceptance, and money management; includes QR payments, terminal solutions, checkout, and disbursement services, supervised by Bangko Sentral ng Pilipinas.
• Multistore End-to-end e-commerce solution enabling businesses to build online stores quickly, with zero platform transaction fees, integrated payment and delivery services, and dashboard for order management.
• Unified 911 Satellite Command Centers Government emergency response platform delivered as managed satellite command centers co-built with DILG and BFP; expansion enables faster emergency response coverage in Northern Luzon and the Visayas regions.
• HoloMedicine (Mixed Reality Healthcare Solution) Cloud-based Mixed Reality solution powered by Smart's 5G network, deployed in partnership with apoQlar for advanced medical training and healthcare applications.
• Cellular Smart Electricity Meters IoT-enabled cellular smart electricity meters deployed in partnership with Lin Man Power Technology to modernize utility infrastructure, replace traditional meters, and enable consumption monitoring and grid management.
• Global MPLS Global MPLS service providing international private networking for enterprises with multi-country operations.

Quantifiable outcome

• Over 200 MSMEs trained in digital skills across Visayas region
• +3 more outcomes

Named customers13 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability1 record

Feature5 records

Partnerships

21 partnerships are on record, tiered flagship, strategic, core, innovation and minor.

• DILG and BFP (Government of Philippines)flagshipStrategic or Co-development Partner · 22 June 2026Launch of four new satellite command centers for the government's Unified 911 emergency response platform in Ilocos Norte, Isabela, Iloilo, and Leyte. The expansion enables faster emergency response coverage in Northern Luzon and the Visayas regions, following the establishment of a National Command Center in Manila and Regional Command Center in Cebu in 2025.
• Araneta City Inc.strategicStrategic or Co-development Partner · 14 May 2026PLDT Enterprise and Araneta City Inc. formalized a strategic partnership to strengthen the digital backbone of Araneta City. The partnership brings together fixed solutions, wireless enterprise offerings powered by Smart Communications, and the multi-cloud and digital infrastructure expertise of ePLDT and VITRO Inc. to enable more secure and scalable platforms for real estate, hospitality, retail, entertainment, and food service operations.
• 8x8coreTechnology or Integration · 20 February 2026PLDT Enterprise expanded partnership with 8x8 to launch SmartSafe SilentAccess mobile authentication service in the Philippines. The service enables enterprises to use operator-grade mobile network intelligence for customer authentication and transactions, replacing traditional SMS-based OTPs. The offering targets businesses that rely heavily on mobile channels for customer engagement and secure transactions, addressing mobile fraud where over half of Filipinos report being scammed at least once.
• Lin Man Power TechnologystrategicStrategic or Co-development Partner · 6 February 2026PLDT Enterprise partnered with Lin Man Power Technology to deploy smart electricity meters throughout the Philippines. The collaboration aims to modernize the country's utility sector by replacing traditional meters with IoT-enabled devices, representing a technology-driven effort to upgrade the nation's electricity infrastructure.
• apoQlarinnovationStrategic or Co-development Partner · 17 November 2025PLDT Enterprise signed a Memorandum of Understanding with Germany-based health technology company apoQlar for the deployment of HoloMedicine, a cloud-based Mixed Reality solution powered by Smart's 5G network. This partnership supports advanced medical training and healthcare applications.
• TikTok Shop PhilippinesminorChannel Partner/ Reseller/ Distributor · 19 August 2025Partnership with TikTok Shop Philippines for Shop and Ship Caravans and Tech Connect: MSME Power Up programs, teaching AI tools, digital marketing, e-commerce skills, and cybersecurity practices to small business owners.
• SMSGTminorChannel Partner/ Reseller/ Distributor · 1 January 2025PLDT Enterprise partners with SMSGT to deploy PLDT Satellite Internet via Starlink to remote and underserved areas, extending connectivity coverage to locations where traditional infrastructure is limited.
• 6D TechnologiescoreTechnology or Integration · 1 January 2025PLDT Enterprise partners with 6D Technologies to deliver scalable IoT connectivity and accelerate digital transformation for enterprise customers across the Philippines.
• XeleqtinnovationTechnology or Integration · 1 January 2025PLDT Enterprise and Xeleqt advance AI-IoT innovation through scalable connectivity and digital transformation solutions, enabling Xeleqt to scale its AI-powered IoT operations.
• PHINMA EducationcoreStrategic or Co-development Partner · 28 August 2021PLDT Enterprise and PHINMA Education extended their partnership to provide Smart Giga Study data plans to students across nine PHINMA colleges and universities. The partnership supports digital learning initiatives and provides connectivity solutions for online education, with PLDT Enterprise also providing Smart Messaging Suite and Smart WiFi access points.
• Department of Education (DepEd)flagshipStrategic or Co-development Partner · 16 August 2021Landmark partnership between DepEd and PLDT Enterprise/Smart to provide Smart Giga Study data plans to 1 million public school teachers nationwide. Subsidized by DepEd through Bayanihan 2 funds, activated SIM cards pre-loaded with data plans support online teaching and learning. CuroTeknika provides helpdesk services for monthly load disbursement.
• Our Lady of Fatima University (OLFU)coreStrategic or Co-development Partner · 2 August 2021Launch of OLFU Smart Online Store to support digital learning needs. PLDT Enterprise has been a longstanding partner providing end-to-end connectivity and data services including MPLS, trunk lines, Enterprise Broadband, iGate lines, and Smart Bizload.
• PayMaya (Maya Business)coreTechnology or Integration · 6 July 2021Joint support for DTI's e-Commerce programs for MSMEs including #UNBREAKABLETuesdays webinars, Ctrl + Biz Reboot NOW Program, and bundling Maya digital payment solutions with BEYOND FIBER and Smart BizLTE offerings.
• Ateneo de Manila UniversitycoreStrategic or Co-development Partner · 14 June 2021Launch of Smart Online Store for Ateneo providing exclusive Smart data and connectivity plans and products. Students, faculty, staff, and alumni across four campuses can purchase Smart Prepaid products at special rates. ADMU Smart Online Store supports the Smart Giga Study program for e-Learning.
• College of Mary ImmaculatecoreStrategic or Co-development Partner · 28 May 2021Partnership to provide SMART Giga Study Plans for students at this non-profit educational institution serving financially challenged students, enabling them to access online classes through mobile data allocation.
• South City Homes AcademycoreStrategic or Co-development Partner · 18 January 2021Partnership equipping South City Homes Academy in Laguna with BEYOND FIBER connectivity to support e-Learning initiatives for over 1,100 students and 50 teachers, providing speeds up to 50Mbps.
• Canvas and NEO LMScoreTechnology or Integration · 5 October 2020Expansion of Smart Giga Study data pack offerings to include access to Canvas and NEO Learning Management Systems, providing complete solutions for creating and managing teaching and learning activities for schools and universities nationwide.
• CEAP and PACUcoreStrategic or Co-development Partner · 17 September 2020PLDT Enterprise extended support to over 196 member schools of the Philippine Association of Colleges and Universities (PACU) through providing affordable Smart GIGA Study Plans and curated services for e-Learning, helping accelerate digital transformation in education networks.
• STIcoreStrategic or Co-development Partner · 15 July 2020Partnership with STI to provide Smart Giga Study data plans to 80,000+ students across the Philippines to enable e-Learning under STI's ONE STI Learning Model, which combines digital tools and online technology with hands-on training.
• De La Salle LipacoreStrategic or Co-development Partner · 6 July 2020Provision of 665 pocket WiFi devices with Smart GIGA Study plans to support the school's 'BorderFree Education' system, enabling teachers and students to connect online during COVID-19 pandemic.
• JoyRide and Happy MoveminorStrategic or Co-development Partner · 17 June 2020Equipping JoyRide and Happy Move drivers and riders with Smart Bizload and Smart Messaging Suite services for communication and connectivity solutions, supporting delivery operations and rider management.

Scale indicators7 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Tata Communications: Tata Communications delivers global enterprise network, managed services, and data center solutions with strong APAC presence. Comparable to PLDT Enterprise in serving multinational customers needing cross-border connectivity, SD-WAN, and managed cloud connectivity.
• Orange Business Services: Orange Business delivers managed network, cloud, cybersecurity, and IoT services across 220+ countries, comparable to PLDT Enterprise's full-stack ICT offering for enterprises with regional and global footprints.
• Verizon Business: Verizon Business provides global enterprise networking, managed security, IoT, and SD-WAN services. It overlaps with PLDT Enterprise in serving large multinationals operating in the Philippines needing secure, managed global connectivity.
• China Telecom Global: China Telecom Global is a major international carrier with significant APAC submarine-cable and data-center infrastructure. It competes with PLDT for multinational enterprise connectivity and Cloud Connect workloads routed through the Philippines and Greater China.
• NTT Communications (NTT Ltd): NTT Ltd delivers global enterprise networking, managed services, and data center solutions that compete for multinational enterprise ICT contracts across APAC, including the Philippines. Comparable portfolio of managed network, cloud, and security services for large organizations.
• KDDI: KDDI provides enterprise telecommunications, IoT, cloud, and data center services across Japan and APAC. It competes with PLDT's enterprise arm for multinational customers with regional operations and offers comparable managed network and IoT solutions.

Emerging players

• DITO Telecommunity: DITO is a newer Philippine telco building 5G mobile and enterprise connectivity, gradually overlapping with PLDT Enterprise on business mobile plans and SME broadband. Still ramping enterprise footprint but materially expanding the competitive set.

Direct peers

• Globe Telecom (Globe Business): Globe Telecom's enterprise/business arm is the most direct competitor to PLDT Enterprise in the Philippines, offering fiber, mobile, cloud, cybersecurity, and managed ICT services to enterprises and MSMEs across the country. Both compete for the same DepEd, BPO, and large-corporate accounts.
• Converge ICT Solutions: Converge is a Philippine fiber-broadband and enterprise connectivity challenger competing head-to-head with PLDT Enterprise on enterprise fiber, dedicated internet access, and MetroE across major Philippine business districts. It also targets SMEs and resellers with similar bundled offerings.

Regional players

• Singtel: Singapore-headquartered Singtel operates enterprise ICT across Asia with submarine cable landing stations, SD-WAN, managed security, and multi-cloud connectivity — overlapping with PLDT's international VPN/MPLS and Cloud Connect services for multinational customers operating in the Philippines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/pldtenterprise
• LinkedInlinkedin.com/company/pldtenterprise

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PLDT Enterprise