New Jersey Natural Gas Company

What New Jersey Natural Gas Company does

New Jersey Natural Gas Company (NJNG) is the principal regulated natural gas distribution subsidiary of New Jersey Resources Corporation (NYSE: NJR), headquartered at 1415 Wyckoff Road in Wall Township, New Jersey. Founded in 1952 and operating today with 1,001-5,000 employees, NJNG delivers natural gas to approximately 600,000 customers across more than 100 municipalities spanning Monmouth, Ocean, Morris, Middlesex, Burlington, and Sussex counties through a 7,500-mile pipeline network. As a rate-regulated utility under the oversight of the New Jersey Board of Public Utilities, NJNG holds exclusive franchise rights within its service territory and operates under the state's Energy Choice program, under which customers may select third-party gas suppliers while NJNG retains the regulated delivery function.

The company's revenue model is structured around three components: Basic Gas Supply Service (BGS) commodity charges passed through at cost without markup; regulated Delivery Charges approved by the NJBPU to recover pipeline investment, leak prevention, and operational costs; and a fixed Monthly Customer Charge. A fourth revenue and demand-side program, SAVEGREEN, was authorized to invest $385.6 million over 30 months from January 2025 through June 2027 in energy-efficiency rebates, 0% on-bill financing, hybrid heat pumps, and geothermal systems, projected to save 109.8 million therms of gas and prevent 580,592 metric tons of CO2. Customer service is delivered through four physical offices (Wall Township, Lakewood, Asbury Park, Rockaway), a 24/7 phone support line, and the My Account online portal. Approximately 246,000 customers are already on automated meter reading infrastructure.

NJNG is pursuing an aggressive infrastructure reinvestment cycle, including a $950 million system reliability investment currently before the NJBPU, a $4.8-5.2 billion five-year capital plan through fiscal 2030, and the 2025 installation of New Jersey's first Carbon Reform carbon capture retrofit at its Lakewood operations center. Strategic positioning also emphasizes decarbonization, workforce development via a partnership with Isles, Inc. at the SAVEGREEN Innovation and Training Annex, and community engagement through the Coastal Climate Initiative ($1.2 million deployed to date of a $2 million pledge) and Ocean Fun Days events. The company has been recognized as a Most Trusted Utility 11 of the past 12 years by Escalent and as an Easiest Utility to Do Business With for seven consecutive years, with a brand trust score of 722 versus an industry average of 697.

Name

New Jersey Natural Gas Company

Legal name

New Jersey Natural Gas Company

Website

https://njng.com

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

New Jersey Natural Gas Company is a regulated natural gas utility serving approximately 600,000 customers across over 100 municipalities in New Jersey via a 7,500-mile pipeline network, operating as the principal subsidiary of New Jersey Resources Corporation (NYSE: NJR).

Ownership category

akta.pro rank

Product category

Natural Gas Distribution

NAICS

Natural Gas Distribution (22121)

SIC

Natural Gas Distribution (4924)

akta.pro primary industry

Regulated Natural Gas Utility (LDC) Customer Acquisition & Switching (EUAAADAA)

akta.pro secondary industries

Gas Mains (Distribution Pipelines) (EUAJABAA), Network Construction, Replacement & Uprates (Capex Programs) (EUAJABAL), Residential Natural Gas Sales & Customer Growth (EUAAADAD)

Keywords

• Natural gas distribution
• Regulated gas utility
• Energy efficiency programs
• Residential energy services
• Pipeline infrastructure

Headquarters

HQ city

Belmar

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Natural Gas Delivery Charges: NJNG charges delivery fees to transport natural gas through its pipeline network to customer homes and businesses. Delivery charges recover investments in pipe network upgrades, routine and emergency leak prevention and repair, state-mandated efficiency programs, and customer support operations. Rates are reviewed and approved by the New Jersey Board of Public Utilities.
2. Basic Gas Supply Service (BGS): Cost of natural gas commodity purchased by NJNG on behalf of customers. NJNG does not profit from the price of natural gas - charges are passed through at cost without markup. Updated annually based on supply, demand, and weather conditions. The company hedges winter supply well in advance to protect customers from price spikes.
3. Monthly Customer Charge: Fixed monthly charge that offsets the cost of billing, meter reading, equipment, and service line maintenance. Applies to all customers regardless of natural gas usage volume.
4. SAVEGREEN Energy Efficiency Program: Energy efficiency program authorized to invest $385.6 million over 30 months (January 2025 through June 2027) enabling participating customers to save over 109.8 million therms of natural gas. Program includes rebates, 0% financing, and new technologies such as hybrid heat pumps and geothermal systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

New Jersey Natural Gas Company distributes natural gas through a 7,500-mile regulated pipeline network to approximately 600,000 residential, commercial, and industrial customers across more than 100 municipalities in Monmouth, Ocean, Morris, Middlesex, Burlington, and Sussex counties in New Jersey. The company provides regulated gas delivery (including Basic Gas Supply Service commodity passthrough and delivery charges), energy efficiency programs (SAVEGREEN with $385.6 million authorized investment through June 2027), distributed generation services, natural gas vehicle consulting and refueling, standby generator hookups, and customer assistance programs for low-income households.

Differentiator

Problem solved

Functional benefit

Brands

• SAVEGREEN: Energy efficiency program offering rebates, incentives, and 0% APR On-Bill Repayment Program for residential and commercial customers to make equipment upgrades and whole-house solutions affordable.
• Conserve to Preserve
• Ocean Fun Days
• Coastal Climate Initiative

Products and services

• Natural Gas Distribution Service Regulated natural gas delivery to residential, commercial, and industrial customers across Monmouth, Ocean, Morris, Middlesex, Burlington, and Sussex counties. Service includes Basic Gas Supply Service (commodity passthrough), Delivery Charges, and a fixed Monthly Customer Charge, with rates approved by the New Jersey Board of Public Utilities.
• SAVEGREEN Energy Efficiency Program Energy efficiency program offering rebates, 0% APR On-Bill Repayment financing, whole-home energy assessments, and incentives for residential and commercial customers. Authorized to invest $385.6 million over 30 months (January 2025–June 2027), with projected savings of 109.8 million therms of natural gas and prevention of 580,592 metric tons of CO2 emissions.
• Distributed Generation Service Pricing and service program for customers operating on-site distributed generation systems, offering special delivery-charge tariffs for commercial and residential customers who install qualifying distributed generation equipment.
• NGV Advantage Natural Gas Vehicle Program Consulting services and refueling infrastructure for natural gas vehicle (NGV) fleets, available to commercial fleet operators, municipalities, federal agencies, military bases, and educational institutions.
• Standby Generator Service Natural gas service connection and support for standby generators used by residential and commercial customers, including pool heaters and other backup equipment.
• Energy and Water Benchmarking Program Benchmarking program that helps commercial customers track and report energy and water usage as part of compliance and efficiency initiatives.
• Customer Assistance and Energy Affordability Programs Bill payment assistance and home weatherization programs for income-eligible households, including LIHEAP, USF, PAGE, NJ SHARES, and related offerings, with broad income eligibility thresholds.
• My Account Online Self-Service Portal Self-service online portal enabling bill payment, account management, meter reading submission, service start/stop, Equal Payment Plan enrollment, and SAVEGREEN program registration, with payment via credit/debit cards, bank accounts, PayPal, Google Pay, Apple Pay, and Venmo.

Quantifiable outcome

• 8.9% reduction in customer bills for 2026-2027 winter heating season, approximately $158 annual savings per residential customer
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Penn Sustainability Consulting (PSC)minorStrategic or Co-development Partner · 30 April 2026PSC, a University of Pennsylvania student group founded in 2020, provided pro bono sustainability services to NJNG including researching carbon capture storage and evaluating green technologies for a net-zero home project.
• Carbon ReformcoreStrategic or Co-development Partner · 25 July 2025Installation of Carbon Reform's Carbon Reduction System at NJNG's Lakewood operations center, marking the first such deployment in New Jersey. The system represents a first-of-a-kind retrofit solution for commercial buildings that permanently captures carbon emissions while reducing energy costs and improving overall efficiency. NJNG aims to use this deployment to demonstrate the technology's viability to other businesses across New Jersey as part of its broader decarbonization strategy.
• Isles, Inc.coreImplementation/ SI/ Consulting Partner · 25 April 2025Partnership with Isles, Inc., a community nonprofit focused on workforce training, to develop an enhanced Workforce Development Program. The SAVEGREEN Innovation and Training Annex in Atlantic Highlands serves as the hub for this program, providing free Building Performance Institute certification training in energy efficiency and building performance to adult residents in NJNG's service territory. The facility also features New Jersey's first Anesi gas heat pump installation for demonstration and training purposes.
• Coastal Climate Initiative Partners (Monmouth Conservation Foundation, Monmouth University's Urban Coast Institute, Conserve Wildlife Foundation, New Jersey Audubon, Rutgers University, Natural Resources Education Foundation)coreStrategic or Co-development Partner · 22 April 2025The Coastal Climate Initiative, launched in 2021, has committed over $1.2 million to date toward projects protecting New Jersey's coastal ecosystems and building community resilience. The company pledged up to $2 million over five years from its charitable foundations, with over 60% of that funding deployed to initiatives including habitat restoration, wildlife conservation, and coastal stabilization efforts across multiple New Jersey locations. The initiative funds partnerships with six organizations for habitat restoration and environmental education projects.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Atmos Energy Corporation: Largest US natural gas-only distributor by customer count, serving over 3 million customers across Texas, Kentucky, Tennessee, Louisiana, Mississippi, Virginia, and other states. Comparable pure-play regulated gas LDC with similar weather-protected rate base, multi-year CapEx pipeline replacement programs, and energy efficiency offerings.
• CenterPoint Energy: Diversified energy delivery company with natural gas distribution operations across the Midwest and Southeast serving approximately 4 million gas customers. Comparable on regulated gas distribution economics, infrastructure CapEx cycle, and weather-normalization mechanisms, though diversified into electric and energy services.
• Spire Inc. Natural gas distribution utility serving approximately 1.7 million customers across Missouri, Alabama, and Mississippi. Comparable pure-play regulated gas LDC with similar residential-heavy customer mix, pipeline modernization CapEx programs, and weather-sensitive commodity pass-through revenue structure.
• National Grid USA: Large multi-state natural gas distribution utility operating in New York, Massachusetts, Rhode Island, and adjacent states with a much broader service territory than NJNG. Comparable on regulated LDC economics, pipeline replacement CapEx programs, and decarbonization strategy, but operates at significantly greater scale across multiple state regulatory regimes.
• ONE Gas, Inc. Pure-play natural gas distribution utility serving over 2.3 million customers across Oklahoma, Kansas, and Texas. Comparable regulated LDC business model with similar weather exposure, infrastructure replacement CapEx programs, and energy efficiency program portfolios funded through ratepayer charges.

Direct peers

• Public Service Electric and Gas Company (PSE&G): Largest regulated utility in New Jersey serving gas and electric customers across the state. Directly comparable to NJNG as another rate-regulated LDC operating under NJBPU oversight, with overlapping New Jersey service territory and the same state regulatory framework for rate cases and energy efficiency programs.
• Elizabethtown Gas: Natural gas distribution utility serving residential, commercial, and industrial customers across New Jersey, including counties adjacent to NJNG's territory. Subsidiary of South Jersey Industries, regulated by NJBPU, and competes for the same customer base and regulatory mindshare in the New Jersey natural gas market.
• South Jersey Gas: Natural gas distribution subsidiary of South Jersey Industries serving southern New Jersey. Directly comparable regulated LDC operating under the same NJBPU framework as NJNG, serving overlapping but distinct franchise territories with similar residential/commercial mix and same state-mandated efficiency programs.

Regional players

• Southwest Gas Corporation: Natural gas distribution utility serving Arizona, Nevada, and parts of California with approximately 2 million customers. Comparable pure-play regulated LDC with similar energy efficiency program structures, weather-sensitive demand (heating for winter, water heating year-round), and pipeline modernization capex profiles.
• Northwest Natural Gas Company: Natural gas distribution utility serving Oregon and southwest Washington with approximately 2 million customers through a geographically concentrated pipeline network. Comparable single-region regulated LDC with similar customer-mix profile, conservation/efficiency programs, and weather-sensitive usage patterns.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NJNaturalGas
• Facebookfacebook.com/NewJerseyNaturalGas
• Instagraminstagram.com/njnglife
• LinkedInlinkedin.com/company/nj-natural-gas

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Jersey Natural Gas Company