TruVista Communications

What TruVista Communications does

TruVista Communications, doing business as Truvista Fiber since its September 2025 rebrand, is a privately held regional telecommunications provider headquartered in Chester, South Carolina. Founded in 1899, the company delivers fiber-to-the-home (FTTH) broadband, digital voice, streaming video, security and home automation, managed Wi-Fi, and wireless services (via an AT&T authorized retailer arrangement) to residential and small-to-medium business customers across South Carolina and Georgia. Its core technology stack combines a multi-technology access network (FTTH, DSL, cable modem) with Adtran's ALM platform for proactive fiber fault monitoring, and overlays third-party ecosystems including Alarm.com for security, eero for mesh Wi-Fi, and Cisco Umbrella for DNS-layer network security.

The company operates eight-plus retail and operations locations across SC and GA, an e-commerce storefront (shop.truvista.net), phone-based sales, and a Vista SmartHome mobile application for security and home automation. TruVista has expanded through acquisitions of PlantTel (2022) and SlyTel (2025), and a pending agreement for the City of Commerce, Georgia municipal network (announced 2026). It is also pursuing rural fiber expansion through a strategic partnership with Jackson Electric Membership Corporation, targeting roughly 8,000 homes and businesses in underserved Georgia counties.

Revenue is generated through monthly recurring subscriptions on internet plans ranging from 250 Mbps to 5 Gbps, managed services (Wi-Fi, security monitoring at $29.99-$34/month), hardware sales (indoor cameras $120, smart deadbolts $205, motion sensors $45), and bundled streaming/video. Customer acquisition relies on direct-to-consumer channels plus a community-engagement model that includes the Fairfield County School District "Village in Winnsboro" partnership, local sponsorships, and a customer referral program. Leadership is led by President and CEO Carla French, with recent additions including a Chief Growth Officer, COO, and Vice President of Marketing.

Name

TruVista Communications

Legal name

Truvista Fiber Communications

Website

https://truvista.net

Company type

Private

Founded year

1899

Operating status

Operating

Headcount range

101–250 employees

Short description

Truvista Fiber is a privately held regional telecommunications provider in South Carolina and Georgia, delivering fiber-to-the-home broadband (up to 5 Gbps), voice, streaming, security, and wireless services to residential and SMB customers across 8-plus locations.

Ownership category

akta.pro rank

Product category

Regional Fiber Broadband Telecommunications

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

Keywords

• Fiber broadband internet
• Residential telecommunications services
• Home security monitoring
• Streaming TV services
• Business network connectivity

Headquarters

HQ city

Chester

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Subscriptions: Recurring monthly revenue from residential and business internet service plans ranging from 250 Mbps to 5 Gig speeds.
2. Managed Wi-Fi and Security Monitoring: Monthly recurring revenue from managed Wi-Fi services and professional security monitoring with equipment leasing options.
3. Hardware Sales: One-time revenue from sale of security equipment including indoor cameras, smart deadbolts, and motion sensors.
4. Video/Streaming Services: Revenue from video entertainment and streaming service bundles offered alongside internet packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

TruVista Communications (now operating as Truvista Fiber) is a regional broadband and telecommunications provider that sells fiber-to-the-home internet service ranging from 250 Mbps to 5 Gbps across South Carolina and Georgia. Surrounding its fiber pipe, the company bundles voice (home phone), video/streaming (Truvista Stream and the MyBundle TV marketplace), 24/7 monitored security and home automation (powered by Alarm.com), wireless/mobile plans (as an AT&T authorized retailer), mesh Wi-Fi via eero devices, Cisco-powered network security, and the TruAlert medical monitoring service.

Product overview

Truvista Fiber is a regional fiber-based broadband and technology service provider offering a comprehensive telecommunications portfolio across South Carolina and Georgia. The core offering is High-Speed Fiber Internet (FTTH) with speeds ranging from 250 Mbps to 5 Gbps, paired with add-on services including Truvista Stream (streaming TV), MyBundle TV (streaming marketplace), Truvista Voice (home phone), Security & Home Automation (Alarm.com-powered), Wireless (as AT&T authorized retailer), and TruAlert (medical monitoring). Wi-Fi is delivered through eero mesh devices (eero 6+, Pro 6E, Max 7) with security layers including Umbrella Easy Protect (Cisco-powered DNS security) and eero Secure/Plus subscriptions. The company has expanded through acquisitions including PlantTel (2022) and SlyTel (2025), and serves communities across 8+ retail locations in SC and GA.

Differentiator

Problem solved

Functional benefit

Brands

• Truvista Stream: Streaming TV service for Truvista Fiber broadband customers
• MyBundle TV
• TruAlert

Products and services

• High-Speed Fiber Internet Residential and business fiber-optic internet service offering symmetrical upload/download speeds from 250 Mbps up to 5 Gbps over a 100% fiber-optic FTTH network in TruVista's South Carolina and Georgia footprint.
• Truvista Stream Streaming TV service delivered over Truvista Fiber internet that provides live and on-demand entertainment including Hallmark Channel, Lifetime, A&E, History, and Great American Family channels, requiring a minimum 25 Mbps connection with no cable box or annual contract required; an Amazon Fire TV Stick is included per household at sign-up.
• MyBundle TV Streaming marketplace and recommendation service that helps Truvista customers build custom streaming bundles from over 100 paid and free streaming services based on their viewing preferences and habits.
• Truvista Voice Residential home phone service providing crystal-clear voice calls with features including voicemail, call waiting, caller ID, spam blocking (Call Guardian), long-distance plans, and Lifeline support for eligible customers.
• Security & Home Automation 24/7 professionally monitored home security and home-automation system powered by Alarm.com and controlled via the Vista SmartHome mobile app (iOS/Android); includes door/window sensors, motion detectors, cameras, video doorbells, smart locks, thermostats, carbon-monoxide detectors, and panic buttons.
• Wireless (AT&T Authorized Retailer) Wireless/mobile service sold as an authorized AT&T retailer at four South Carolina TruVista retail locations, offering unlimited talk, text, and data plans starting at $70/month with no contract required.
• TruAlert Medical Monitoring Medical-alert and monitoring service for seniors and at-risk individuals including a portable pendant, two-way voice communications, central-station monitoring, and optional vital-statistics monitoring integrated with TruVista home automation.
• Business Solutions Tailored telecommunications services for small and medium-sized business customers in South Carolina and Georgia, including reliable internet connectivity, competitive quotes, and local TruVista support, delivered through a dedicated business-facing website (business.truvista.net).

Quantifiable outcome

• Deliver fiber broadband to 8,000 homes and businesses through Jackson EMC partnership

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• Jackson Electric Membership Corp. (JEMC)coreStrategic or Co-development PartnerTruVista and Jackson EMC announced a strategic agreement to deliver fiber broadband services to approximately 8,000 homes and businesses across three counties, expanding high-speed internet access to underserved rural Georgia communities.
• Fairfield County School DistrictflagshipStrategic or Co-development PartnerPartnership with Fairfield County School District Education Foundation for the Village in Winnsboro technology center and residential community, providing broadband and technology services to the educational community.
• AT&TcoreChannel Partner/ Reseller/ DistributorTruVista operates as an AT&T authorized retailer, offering wireless/mobile plans and services to customers, providing an additional revenue stream and service bundling opportunity.
• City of Commerce, GeorgiaminorOthersAcquisition of the municipal telecommunications network serving Commerce, Georgia, expanding TruVista's service footprint in Georgia.
• SYLTEL (SlyTel)minorOthersAcquisition expanding TruVista's telecommunications network infrastructure and customer base.
• PlantTelminorOthersAcquisition of PlantTel network in Soperton, Georgia, contributing to TruVista's expanded presence in Georgia communities.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Market position

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/truvista_cable
• Facebookfacebook.com/truvista
• LinkedInlinkedin.com/company/truvista-communications

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TruVista Communications