Adapt IT
Adapt-IT is a privately held Irish managed IT services firm headquartered in Cork with a Dublin office, delivering Microsoft-focused infrastructure support, cloud, Office 365, virtualization, backup, and 24/7 monitoring to several hundred SMEs and mid-market clients across Ireland.
- Company typePrivate
- Founded2004
- HeadquartersCork, Ireland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Adapt IT does
Adapt-IT is an Irish managed IT services company headquartered in Cork with a secondary Dublin office, founded in 2003 and operating as a privately held firm. The company delivers Microsoft-centric IT infrastructure and support — including Windows server, Exchange, Office 365 Hosted Exchange, SharePoint, virtualization, secure VPN, and backup/disaster recovery — alongside hardware and software resale from HP, Dell, and Microsoft to several hundred clients across Ireland. Service delivery is built around a dual engineering structure: an 8-person helpdesk handling remote support plus a separate field service team for on-site installations, with the firm claiming 85% of support issues resolved within the hour and 24/7 advanced server monitoring.
The business operates on a mixed revenue model combining recurring fixed-cost Managed IT Services subscriptions (priced per server, workstation, device, cloud usage, and backup scope), one-time hardware and license sales, cloud migration engagements, and professional consulting work such as health checks and IT strategy. Go-to-market is sales-led and overwhelmingly referral-driven; the company has grown organically without external funding, no disclosed M&A, and limited digital marketing. Customer mix spans Irish SMEs and mid-market accounts across agriculture, retail, hospitality, and logistics (e.g., Dairygold, Skechers, Port of Cork, The Imperial Hotel).
Operationally, Adapt-IT remains a small regional MSP with roughly 20 engineers, modest geographic concentration in Ireland, and no disclosed proprietary software product, AI/ML capability, app, or API surface — its offering is services-led rather than technology-led, making customer relationships and technical response time the primary competitive axes rather than platform features.
Adapt IT firmographics
Firmographics- Name
- Adapt IT
- Legal name
- Adapt-IT
- Website
- http://www.adapt-it.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Adapt-IT is a privately held Irish managed IT services firm headquartered in Cork with a Dublin office, delivering Microsoft-focused infrastructure support, cloud, Office 365, virtualization, backup, and 24/7 monitoring to several hundred SMEs and mid-market clients across Ireland.
- Ownership category
- akta.pro rank
Adapt IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Application Maintenance & Support (AMS) (BPAEAFAC)
- akta.pro secondary industry
- Systems Integration & Implementation Services (BPAEAAAB)
Keywords
Where Adapt IT is headquartered
LocationHeadquarters
- HQ city
- Cork
- HQ country
- Ireland
- HQ region
- Europe
Offices2 records
Markets served
Adapt IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Fixed monthly subscription-based service providing comprehensive IT support and management. The monthly cost is determined by a combination of servers, workstations, devices, cloud solutions usage, remote access requirements, and backup solution levels. Includes proactive monitoring, updates, inventory management, and strategic guidance.
- Sale of Hardware & Licences: One-time sale of hardware and software products including HP, Dell, and Microsoft equipment. Solutions are tailored to match exact business needs.
- Cloud-Based Solutions: Migration and ongoing support services for cloud platforms including Office 365 Hosted Exchange, SharePoint, and other hosted applications. Revenue generated through implementation services and ongoing support.
- IT Consulting Services: Professional consulting services for IT strategy, health checks, independent perspectives on IT resource utilization, and tailored solutions for business expansion or startup needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Custom Fixed Monthly Plan |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels2 records
Adapt IT product offering
Product offeringCore offering
Adapt-IT is an Irish IT services company providing managed IT support, cloud and Office 365 solutions, hardware and software reselling, and IT consulting to businesses. The company delivers fixed-cost managed IT service plans, an 8-engineer helpdesk, on-site field engineering, virtualization, backup and disaster recovery, secure VPN, and Microsoft server expertise to several hundred clients across Ireland.
Product overview
Adapt-IT is an Irish IT services company offering a comprehensive portfolio of managed IT services rather than a unified software product. The core service offering includes Managed I.T. Services (a fixed-cost support plan), I.T. Support (helpdesk and field service), and Cloud Based Solutions (including Office 365 Solutions with Hosted Exchange and SharePoint). Supporting services include Sale of Hardware & Licences (HP, Dell, Microsoft products), Microsoft Server Expertise, Virtual Servers, Backup & Disaster Recovery Solutions, Secure VPN and Remote Access, and I.T. Consulting and Health Checks. The company operates as a service provider, delivering these solutions to the Irish market from locations in Cork and Dublin.
Differentiator
Problem solved
Functional benefit
Products and services
- Sale of Hardware & Licences
- Managed I.T. Services
- Cloud Based Solutions
- Office 365 Solutions
- I.T. Support
- Microsoft Server Expertise
- Virtual Servers
- Backup & Disaster Recovery Solutions
- Secure VPN and Remote Access
- I.T. Consulting and Health Checks
Quantifiable outcome
- 85% of support issues resolved within the hour
- +2 more outcomes
Companies that use Adapt IT
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
Adapt IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Adapt IT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreAdapt-IT is a Microsoft-focused IT services provider with Microsoft Certified engineers. The company specializes in Microsoft Windows servers, Exchange Server, Office 365 solutions including Hosted Exchange and SharePoint. They provide expertise, implementation, and ongoing support for Microsoft products and services.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Adapt IT competitors and assessment
Company assessmentDirect peers
- Version 1: Irish-headquartered IT services and managed services provider with deep Microsoft partnership, serving enterprise and public sector across Ireland. Comparable in operating model (managed services + Microsoft-centric delivery) and Irish geography to Adapt-IT, but materially larger.
- Ergo: Irish IT managed services and cloud provider headquartered in Dublin, with a comparable focus on Microsoft, virtualization, and managed support for Irish SME and enterprise customers. Directly competes in the same region and customer segment.
- Datapac: Long-established Irish IT services and managed support provider offering managed IT, cloud, and hardware reselling to Irish SMEs — overlapping offering, geography, and Microsoft-led stack with Adapt-IT.
- Integrity360: Irish-headquartered managed security and IT services firm offering managed security, infrastructure, and cloud services to mid-market and enterprise customers across Ireland and the UK — adjacent managed services peer with overlapping Irish client base.
- Trilogy Technologies: Ireland-based IT managed services and infrastructure provider serving SME and mid-market customers. Direct Irish MSP peer with overlapping services including cloud, managed support, and infrastructure consulting.
- CompuCure: Dublin-based IT support and managed services provider focused on SMEs, with a Microsoft-aligned stack similar to Adapt-IT. Comparable in scale and target segment within the Irish market.
Broad incumbents
- Kyndryl: Large global managed infrastructure services provider offering server, cloud, and end-user support at enterprise scale. Provides overlapping capabilities to Adapt-IT's server, virtualization, and managed support services, but at enterprise scale and across many geographies.
- Insight Enterprises: Global IT solutions and managed services provider combining hardware reselling, cloud, and managed services. Overlaps with Adapt-IT on the hardware/license and managed IT services lines but at vastly different scale and reach.
Others
- Microsoft Partner Network (Tier-1 Irish partners): Network of Microsoft-certified managed services and cloud partners against whom Adapt-IT competes indirectly for Office 365, Azure, and managed support contracts in Ireland.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key highlights7 records
Customer concentration
Adapt IT social profiles
Digital presenceAdapt IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Adapt IT leadership team
Management profileNumber of profiles
Profiles3 records
Adapt IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Adapt IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Adapt IT
What does Adapt IT do?
Adapt-IT is an Irish IT services company providing managed IT support, cloud and Office 365 solutions, hardware and software reselling, and IT consulting to businesses. The company delivers fixed-cost managed IT service plans, an 8-engineer helpdesk, on-site field engineering, virtualization, backup and disaster recovery, secure VPN, and Microsoft server expertise to several hundred clients across Ireland.
Is Adapt IT a public or private company?
Adapt IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Adapt IT founded?
Adapt IT was founded in 2004. It employs 11 to 50 people.
Where is Adapt IT based?
Adapt IT is headquartered in Cork, Ireland, in the Europe region.
How does Adapt IT make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are sale of Hardware & Licences, cloud-Based Solutions and IT Consulting Services.
Who are Adapt IT's main competitors?
Direct peers on record are Version 1, Ergo, Datapac, Integrity360, Trilogy Technologies and CompuCure. Broad incumbents are Kyndryl and Insight Enterprises. Microsoft Partner Network (Tier-1 Irish partners) is listed as an others.
Does Adapt IT have an API?
No public API is recorded for Adapt IT.
What industry is Adapt IT in?
Adapt IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAFAC, Application Maintenance & Support (AMS), with a secondary code of BPAEAAAB, Systems Integration & Implementation Services. Its NAICS code is 54151 and its SIC code is 7373.