Datapac
Datapac is an Irish managed IT services provider and solutions integrator, founded in 1982, delivering managed IT, cybersecurity, infrastructure, Microsoft Dynamics 365, and business applications to public and private sector organisations across Ireland from six offices.
- Company typePrivate
- Founded1982
- HeadquartersDublin, Ireland
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Datapac does
Datapac Ltd. is an Irish managed IT services provider and solutions integrator headquartered in Dublin, operating nationwide from offices in Wexford, Dublin, Belfast, Cork, Limerick, and Galway. Founded in 1982 in Enniscorthy as one of the first four IBM dealers in Ireland, the company serves private and public sector organisations ranging from SMEs to large enterprises with a horizontal portfolio spanning IT services (managed IT, outsourced helpdesk, co-managed IT, managed print, Device-as-a-Service, IT resourcing), IT security and compliance (cybersecurity consultancy, managed detection and response, cloud security, NIS2 and AI governance readiness, data backup), IT infrastructure (data centre modernisation, hyperconverged infrastructure on Nutanix, server and storage on HPE, networking, Sophos firewalls, VMware cost reduction, cloud services on Microsoft Azure), business applications (Microsoft Dynamics 365 Business Central with financial, CRM, supply chain, manufacturing, warehouse, service, and project modules; Microsoft 365 optimisation; Microsoft Copilot enablement; Power BI; VoIP via Teams Phone or RingCentral; and hybrid meeting rooms on HP Poly), and IT procurement and supplies. The technology stack is anchored on the Microsoft, HP, HPE, Sophos, and Nutanix ecosystems, with full ISO 27001/14001/9001/45001/20000 certification and Microsoft, HP, Sophos Platinum, and HPE partner accreditations.
Datapac generates revenue through a mix of recurring managed services contracts (typically annual or multi-year with monthly billing), per-device subscription (DaaS), margin-based hardware and software procurement, and project-based professional services for implementations, assessments, and consulting. GTM combines enterprise field sales for strategic accounts, inside sales for SME and mid-market segments and ongoing customer support, and channel-partner demand generation through its tier-1 vendor relationships, with marketing supported through content (blog, LinkedIn, YouTube) and earned media (Business Post executive commentary). Pricing is quote-based and not publicly disclosed; the firm offers complimentary assessments (infrastructure optimisation, VMware cost reduction, firewall health check) as entry points to discovery-led engagements.
Datapac firmographics
Firmographics- Name
- Datapac
- Legal name
- Datapac Ltd.
- Website
- https://datapac.com
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Datapac is an Irish managed IT services provider and solutions integrator, founded in 1982, delivering managed IT, cybersecurity, infrastructure, Microsoft Dynamics 365, and business applications to public and private sector organisations across Ireland from six offices.
- Ownership category
- akta.pro rank
Datapac industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
Keywords
Where Datapac is headquartered
LocationHeadquarters
- HQ city
- Dublin
- HQ country
- Ireland
- HQ region
- Europe
Offices8 records
Markets served
Datapac business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services including remote and on-site IT support, infrastructure management, monitoring, and proactive maintenance. Revenue generated through ongoing service contracts with monthly or annual billing.
- IT Support and Helpdesk: Outsourced IT helpdesk and co-managed IT support services. Provided as standalone project services or as part of broader managed services engagements.
- IT Procurement: Supply and procurement of end-user devices, servers, storage, networking equipment, printers, and software licenses. Revenue generated through hardware and software sales margins.
- Device-as-a-Service (DaaS): Flexible device procurement model providing laptops, PCs, and peripherals as a service, typically billed on a per-device monthly basis.
- Managed Print Services: Managed printing services including device supply, consumables, maintenance, and HP Planet Partners cartridge recycling programme.
- IT Resourcing: Permanent recruitment, contract recruitment, and flexible staffing services for IT positions. Revenue generated through recruitment fees and staffing markups.
- Business Applications Implementation: Implementation and consulting services for Microsoft Dynamics 365 Business Central, Microsoft 365 optimisation, Power BI, and Copilot adoption. Provided as professional services engagements.
- Cybersecurity Services: Cybersecurity consultancy, managed detection and response, cloud security services, and NIS2 readiness assessments. Provided as professional services or ongoing managed security services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Managed IT Services - custom pricing based on scope |
| Subscription | Monthly | Device-as-a-Service - per device monthly rate |
| One time/ perpetual license | Pay-as-you-go | IT Procurement - device and software sales |
| Other | Multi-year contract | Consulting and implementation services - project-based |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Datapac product offering
Product offeringCore offering
Datapac is an Irish managed IT services provider delivering end-to-end technology solutions across IT infrastructure, cybersecurity, business applications, managed IT support, and IT procurement. The company implements and manages third-party platforms (Microsoft, HPE, Nutanix, Sophos, RingCentral) for Irish organisations, supplementing this with proprietary assessment methodologies such as Infrastructure Optimisation, VMware Cost Reduction, and Firewall Health Check services.
Product overview
Datapac is an Irish managed IT services provider offering a comprehensive portfolio of technology solutions across six core service areas: IT Services (managed IT, support, managed print, device-as-a-service, IT resourcing), IT Security & Compliance (cybersecurity with managed detection & response, cloud security, and consultancy; IT compliance including NIS2 readiness and AI governance; business continuity with data backup & recovery), IT Infrastructure (data centre modernisation including hyperconverged and hybrid infrastructure, VMware cost reduction; server and storage solutions; cloud services with Microsoft Azure; networking with firewall services), Business Management Applications (Microsoft Dynamics 365 Business Central with modules for Financial Management, CRM, Supply Chain, Manufacturing, Warehouse, Service, and Project Management; Microsoft 365 optimisation; Microsoft Copilot; Reporting, Analytics & Business Intelligence via Power BI; Communication & Collaboration including VoIP and hybrid meeting rooms), and IT Procurement & Supplies (end-user devices, print supplies, software licensing). The offering is structured as a services-led portfolio rather than a single software product, with each service area comprising multiple specialised sub-services and solutions that can be engaged individually or as an integrated package. Datapac acts as both a managed service provider and a solutions integrator, implementing and supporting third-party platforms including Microsoft, HPE, Nutanix, Sophos, and RingCentral.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Recurring managed services for Irish organisations including remote and on-site IT support, infrastructure management, monitoring, and proactive maintenance, typically delivered on annual or multi-year contracts with monthly billing.
- Outsourced IT Helpdesk
- Co-Managed IT Support
- Managed Print Services
- Device as a Service (DaaS)
- IT Resourcing
- Managed Detection and Response
- Cloud Security Services
- Cybersecurity Consultancy Services
- NIS 2 Readiness Service NIS 2 readiness service helping Irish organisations assess and prepare for compliance with the EU NIS 2 Directive requirements.
- AI Governance & Readiness AI governance and readiness service helping organisations structure how AI is introduced, used, and governed within their technology environment.
- Data Backup & Recovery Services
- Data Centre Modernisation
- Hyperconverged Infrastructure
- Hybrid Infrastructure
- VMware Cost Reduction
- Server and Storage
- Infrastructure Optimisation
- Cloud Services
- Networking
- Firewalls
- Microsoft Dynamics 365 Business Central
- Microsoft 365
- Microsoft Copilot
- Microsoft Power BI
- Reporting, Analytics & Business Intelligence
- VoIP Systems
- Hybrid Meeting Rooms
Quantifiable outcome
- Up to 84% reduction in power, cooling, and maintenance costs over three years through infrastructure optimisation
- +2 more outcomes
Companies that use Datapac
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
Datapac technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability2 records
Feature3 records
Datapac partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, strategic and secondary.
- MicrosoftcoreMicrosoft Solutions Partner with deep accreditations across Modern Work, Security, and Business Applications. Provides Microsoft Dynamics 365 Business Central, Microsoft 365, Microsoft Azure, Microsoft Teams Phone, Microsoft Teams Rooms, Microsoft Power BI, and Microsoft Copilot implementation and support services.
- HP Inc. / Hewlett PackardcoreHP Amplify Impact partner with global sustainability leadership recognition. Only HP partner in Ireland with active 5 Star status under HP Amplify Impact programme. First HP Sustainability Sales Leader globally. Provides HP server hardware, HP Poly meeting room solutions, HP Planet Partners cartridge recycling programme.
- SophoscoreSophos Platinum Partner status with priority support escalation access. Supplies, configures, and installs next-generation firewall platforms and provides Firewall Health Check services.
- NutanixstrategicDelivers hyperconverged infrastructure solutions using Nutanix platform. Nutanix integrates compute, storage, and virtualisation into a unified software platform for enterprise infrastructure environments.
- HPE (Hewlett Packard Enterprise)coreLeading HPE partner in Ireland with accreditation, supply relationships, and technical expertise to supply, configure, and install HPE server platforms. Engineers are HPE certified and experienced in deploying HPE infrastructure. Also offers HPE VM Essentials as an alternative to VMware licensing.
- RingCentralsecondaryProvides RingCentral VoIP platform as an alternative to Microsoft Teams Phone for organisations requiring advanced call handling, detailed analytics, and greater flexibility around call flows. Particularly suited to high-volume callers and complex routing requirements.
- Poly (HP company)secondaryProvides Poly meeting room hardware including smart cameras with automatic speaker tracking, high-quality audio bars, and HP Poly IP Desk Phones. Poly is an HP company specialising in audio and video collaboration solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Datapac competitors and assessment
Company assessmentDirect peers
- Version 1: Irish-headquartered IT services and Microsoft-focused partner covering managed services, cloud, Dynamics 365, and enterprise applications. Most directly comparable peer given shared Irish focus, Microsoft partnership depth, and overlapping enterprise/SME customer base.
- SCC: Europe-headquartered managed IT services and solutions integrator with significant operations in Ireland and the UK. Overlapping Microsoft, HPE, and infrastructure services portfolio with comparable enterprise and public-sector customers.
- Trilogy Technologies: Irish managed IT services provider delivering infrastructure, cloud, security, and Microsoft solutions to enterprise customers across Ireland. Comparable business model, customer profile, and Irish geographic focus.
- Arkphire: Irish IT solutions provider specialising in IT procurement, managed services, and cloud solutions with a similar mix of vendor resale and managed services revenue. Comparable customer mix across Irish enterprise and public sector.
- Integrity360: Ireland-headquartered cybersecurity services specialist with managed detection & response, consulting, and compliance services. Comparable cybersecurity-focused peer sharing the same Irish customer base and Sophos-style security vendor relationships.
Broad incumbents
- Bytes Technology Group: UK-listed software and IT services reseller with deep Microsoft, security, and infrastructure partnerships. Comparable channel-partner business model targeting UK and Ireland enterprise customers.
- Insight Enterprises: Global IT solutions and managed services provider with strong Microsoft, HP, and infrastructure portfolios serving enterprise and mid-market customers across multiple geographies, including Europe.
- Computacenter: Large European enterprise IT infrastructure provider with operations across the UK and Ireland. Overlapping Microsoft, HPE, and managed services portfolio for enterprise customers at significantly larger scale.
- CDW: Large multinational IT solutions and managed services provider with broad Microsoft, HP, and security vendor partnerships. Comparable channel-led and managed services model at global scale, with UK/Ireland operations that overlap Datapac's territory.
- Softcat: UK-listed IT reseller and managed services provider with a broad Microsoft, HP, and infrastructure portfolio serving UK and Ireland enterprise and SME customers. Similar vendor-partner business model but at materially larger scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Datapac social profiles
Digital presenceDatapac compliance and trust
Trust signalCompliance6 records
Datapac financial estimates
Financial estimateRevenue estimate
Valuation estimate
Datapac leadership team
Management profileNumber of profiles
Datapac funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Datapac M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Datapac
What does Datapac do?
Datapac is an Irish managed IT services provider delivering end-to-end technology solutions across IT infrastructure, cybersecurity, business applications, managed IT support, and IT procurement. The company implements and manages third-party platforms (Microsoft, HPE, Nutanix, Sophos, RingCentral) for Irish organisations, supplementing this with proprietary assessment methodologies such as Infrastructure Optimisation, VMware Cost Reduction, and Firewall Health Check services.
Is Datapac a public or private company?
Datapac is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Datapac founded?
Datapac was founded in 1982. It employs 51 to 100 people.
Where is Datapac based?
Datapac is headquartered in Dublin, Ireland, in the Europe region.
How does Datapac make money?
Eight revenue lines are on record. Managed IT Services are the primary driver. The others are IT Support and Helpdesk, IT Procurement, device-as-a-Service (DaaS), managed Print Services, IT Resourcing, business Applications Implementation and cybersecurity Services.
Who are Datapac's main competitors?
Direct peers on record are Version 1, SCC, Trilogy Technologies, Arkphire and Integrity360. Broad incumbents are Bytes Technology Group, Insight Enterprises, Computacenter, CDW and Softcat.
Does Datapac have an API?
No public API is recorded for Datapac.
What industry is Datapac in?
Datapac's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC). Its NAICS code is 541513 and its SIC code is 7370.