CitizenPlane
CitizenPlane SAS provides a modular cloud-based operating system for mid-tier and fast-growing airlines, combining a passenger service system (Zenith), instant flight distribution (Air), and AI-powered revenue management (Pulse). The Paris-based company serves 80+ airlines and 1,000+ tour operators across 140+ countries.
- Company typePrivate
- Founded2017
- HeadquartersParis, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CitizenPlane does
CitizenPlane SAS is a Paris-based airline technology company founded in 2017 that provides a modular cloud-based operating system for mid-tier and fast-growing airlines, alongside a self-serve flight distribution platform for tour operators. The product suite comprises three integrated modules: Zenith, a passenger service system (PSS) acquired from Travel Technology Interactive in 2024 covering offer management, revenue optimization, customer journey from booking to boarding, interline e-ticketing, and departure control; Air, a distribution platform connecting airlines and tour operators to 120+ OTAs and metasearch websites plus four major aggregators and three GDSs; and Pulse, a revenue management module acquired from YieldIn in early 2026 that applies machine-learning forecasting, competitor pricing tracking, and dynamic pricing to airline inventory.
CitizenPlane operates a hybrid commercial model. Air is offered free of charge to airlines with no implementation cost, transaction fees, or monthly minimums, while tour operators access the platform at no upfront cost and CitizenPlane earns revenue through a markup on net seat price per transaction. Zenith PSS and Pulse are sold as enterprise subscriptions on multi-year contracts to airlines requiring full retailing and revenue management capabilities, with pricing quote-based and not publicly disclosed. The company distributes through self-serve onboarding (a 2-3 minute account creation flow), dedicated enterprise sales coverage, and active participation in industry events such as ITB Berlin, the World Aviation Festival, and the IATA World Passenger Symposium, supplemented by content marketing and case studies.
The company serves 80+ airlines including Transavia, TAP Air Portugal, Royal Air Maroc, La Compagnie, US-Bangla Airlines, and Southern Airways Express, alongside 1,000+ tour operators across 140+ countries. Its distribution network spans 2M+ flights in inventory with reported 50% year-over-year growth. CitizenPlane holds long-term strategic partnership status with IATA as an active member of the Offers and Orders Transformation Program, and provides EDIFACT ticketing components for Riyadh Air's legacy translator in partnership with FLYR. The company is privately held, self-described as profitable, and operates offices in Paris, Marseille, Singapore, and Panama City.
CitizenPlane firmographics
Firmographics- Name
- CitizenPlane
- Legal name
- CitizenPlane SAS
- Website
- https://citizenplane.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CitizenPlane SAS provides a modular cloud-based operating system for mid-tier and fast-growing airlines, combining a passenger service system (Zenith), instant flight distribution (Air), and AI-powered revenue management (Pulse). The Paris-based company serves 80+ airlines and 1,000+ tour operators across 140+ countries.
- Ownership category
- akta.pro rank
CitizenPlane industry classification
Industry- Product category
- Airline Technology / Aviation Software
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helicopter Passenger Services Brokerage, Booking & Aggregation Platforms (THABAGAJ)
Keywords
Where CitizenPlane is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices3 records
Markets served
CitizenPlane business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Air Distribution - Airline Model: Free platform for airlines with no implementation cost, transaction fees, or monthly minimums. Revenue appears to come from volume-based arrangements or is subsidized by tour operator revenue share.
- Air Distribution - Tour Operator Model: Free for tour operators to join; CitizenPlane adds a markup to net seat price, earning revenue only when sales occur. No upfront costs.
- Zenith PSS Licensing: Passenger Service System sold as modular platform to airlines. Revenue generated through licensing and implementation services for enterprise airline customers.
- Pulse Revenue Management: Revenue management solution offered as standalone module within the operating system or integrated with Zenith PSS.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Air for Airlines - Free distribution platform |
| Transaction based/ take rate | Pay-as-you-go | Air for Tour Operators - Free access with markup |
| Subscription | Multi-year contract | Zenith PSS - Enterprise airline platform |
| Subscription | Multi-year contract | Pulse Revenue Management - Standalone or integrated module |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
CitizenPlane product offering
Product offeringCore offering
CitizenPlane provides a modular, cloud-based airline Operating System built for mid-tier carriers and fast-growing airlines. The platform comprises three interconnected modules: Zenith (Passenger Service System for offer management, revenue optimization, and end-to-end customer journey), Air (flight distribution platform enabling instant connection to 120+ OTAs and metasearch sites), and Pulse (AI-driven revenue management with dynamic pricing and competitor intelligence). The company serves 80+ airlines and 1,000+ tour operators globally, distributing 2M+ flights across 140+ countries.
Product overview
CitizenPlane offers a modular airline operating system (OS) architecture consisting of three core interconnected products: Zenith (core Passenger Service System for offer creation, revenue optimization, and customer journey management), Air (instant flight distribution to 120+ OTAs and metasearch platforms), and Pulse (AI-powered revenue management with dynamic pricing and competitive intelligence). Founded in 2017 as a distribution tool for airlines and tour operators, the company expanded through acquisitions of Travel Technology Interactive (TTI) in 2024 (acquiring Zenith PSS) and Yieldin in 2026 (acquiring Pulse revenue management). The OS enables airlines to adopt modules progressively via a shared data layer, currently serving 80+ airlines worldwide including Transavia, TAP Air Portugal, Royal Air Maroc, and La Compagnie.
Differentiator
Problem solved
Functional benefit
Brands
- Zenith: Core Passenger Service System (PSS) module enabling offer management, revenue optimization, customer journey, and airline retailing for mid-tier carriers.
- Air
- Pulse
Products and services
- CitizenPlane Operating System (OS) A modular, cloud-based airline operating system designed for mid-tier carriers and fast-growing airlines, providing a suite of interoperable modules covering offer management, revenue optimization, distribution, and delivery connected via a shared data layer.
- Zenith Core Passenger Service System (PSS) module enabling customer-centric offer creation, revenue optimization, and end-to-end customer journey management from booking to boarding, supporting NDC Level 4, GDS connectivity, and IATA compliant eTicketing.
- Air Flight distribution platform enabling airlines and tour operators to instantly sell flights through 120+ online travel agents (OTAs) and metasearch websites including Skyscanner, Kayak, eDreams, and Kiwi.com. Free-of-charge for airlines with revenue generated per transaction via markup on tour operator seat sales.
- Pulse Revenue management and offer optimization module providing real-time AI-driven pricing, dynamic pricing engine, competitor price tracking, group management, and analytics; PSS-agnostic platform that integrates with any passenger service system.
Quantifiable outcome
- Boosts airline revenue by 10%
- +3 more outcomes
Companies that use CitizenPlane
Customer profileNamed customers24 records
Segments3 records
Ideal customer profiles3 records
CitizenPlane technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability5 records
Feature5 records
CitizenPlane partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- YieldIncoreAcquired YieldIn's revenue management solution, rebranded as Pulse. The acquisition brings powerful revenue optimization capabilities directly into CitizenPlane's growing suite of airline solutions. YieldIn President Laurent Lebard noted: Joining forces allows us to bring our RM expertise to a broader market.
- Travel Technology Interactive (TTI)coreAcquired Travel Technology Interactive and its Zenith PSS software in 2024. This was CitizenPlane's first acquisition and forms a foundation of the CitizenPlane Operating System. TTI has 25 years of existing industry knowledge and serves as the airline technology expertise within the combined company. Grégoire Echalier leads the Zenith team as CEO of TTI (a CitizenPlane company).
- IATAcoreLong-term IATA strategic partners and active members of the IATA Offers and Orders Transformation Program. CitizenPlane is shaping the future of airline operating systems aligned with IATA's vision of helping airlines adopt flexible Offer and Order approach.
- QantasminorFlyPelican launched interline agreement with Qantas through CitizenPlane OS. Enables seamless bookings and expanded access to destinations across New South Wales through Qantas network.
- Air New ZealandminorAir Chathams launched interline agreement with Air New Zealand. Integration enables seamless booking and passenger protection across both carriers for Auckland-Whakatane route with plans to expand across domestic network.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
CitizenPlane competitors and assessment
Company assessmentBroad incumbents
- Travelport: Global GDS (Galileo/Apollo/Worldspan) integrated with Zenith via La Compagnie and others, and an indirect competitor in airline distribution economics. A relevant incumbent peer for CitizenPlane's distribution and PSS offerings.
- Sabre: Major GDS and airline IT vendor (SabreSonic PSS, AirVision RM) competing across the same stack as CitizenPlane's Zenith + Pulse. A frequent migration target in the opposite direction (e.g. Air Vanuatu left Sabre/Amadeus-era setups for CitizenPlane Zenith).
- Amadeus: Global GDS and PSS (Altéa) incumbent that dominates airline distribution and passenger service systems. Directly competes with CitizenPlane's Zenith PSS at mid-tier carriers and with Air on the GDS-aggregated distribution side, while also being a partner via Zenith's Amadeus integration.
- PROS Holdings: Established airline revenue management (PROS O&D, RM) and pricing optimization vendor. Directly competes with Pulse for airline RM budgets and is a frequent benchmark in mid-tier carrier RM selection.
Direct peers
- AeroCRS: PSS for small and startup airlines — directly competes with CitizenPlane at the smallest end of the mid-tier segment and is part of Pulse's PSS-agnostic integration list. Comparable go-to-market targeting regional and emerging-market carriers.
- Navitaire (Amadeus): PSS provider (owned by Amadeus) specializing in low-cost and hybrid carriers with a modular, cloud-native stack — the closest direct competitor to CitizenPlane's mid-tier/LCC PSS positioning via Zenith, and a key alternative in PSS replacement deals.
- FLYR: AI-driven revenue management and airline retailing platform; a direct competitor to Pulse and a co-partner with CitizenPlane on the Riyadh Air 'legacy translator'. Comparable in size, stage and AI-native RM positioning.
- Hitit Computer Services: PSS and airline software vendor serving regional and charter carriers, with Pulse compatibility. Competes with Zenith in the same mid-tier PSS segment and is part of CitizenPlane's PSS-agnostic RM integration footprint.
- Radixx (IBS Software): PSS targeting small and mid-tier airlines that Pulse explicitly integrates with. Directly competes with CitizenPlane Zenith for the same mid-tier PSS replacement budget and represents an adjacent PSS vendor whose installed base is a Pulse upsell target.
Emerging players
- Duffel: Modern API-first airline distribution and NDC aggregation platform targeting OTAs and tech-forward carriers. Overlaps with CitizenPlane's Air distribution thesis and NDC Level 4 positioning, particularly for OTAs and tech-forward mid-tier carriers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CitizenPlane social profiles
Digital presenceCitizenPlane financial estimates
Financial estimateRevenue estimate
Valuation estimate
CitizenPlane leadership team
Management profileNumber of profiles
Profiles6 records
CitizenPlane subsidiaries and ownership
Company hierarchySubsidiaries2 records
CitizenPlane funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CitizenPlane M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CitizenPlane
What does CitizenPlane do?
CitizenPlane provides a modular, cloud-based airline Operating System built for mid-tier carriers and fast-growing airlines. The platform comprises three interconnected modules: Zenith (Passenger Service System for offer management, revenue optimization, and end-to-end customer journey), Air (flight distribution platform enabling instant connection to 120+ OTAs and metasearch sites), and Pulse (AI-driven revenue management with dynamic pricing and competitor intelligence). The company serves 80+ airlines and 1,000+ tour operators globally, distributing 2M+ flights across 140+ countries.
Is CitizenPlane a public or private company?
CitizenPlane is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CitizenPlane founded?
CitizenPlane was founded in 2017. It employs 11 to 50 people.
Where is CitizenPlane based?
CitizenPlane is headquartered in Paris, France, in the Europe region.
How does CitizenPlane make money?
Four revenue lines are on record. Air Distribution - Airline Model is the primary driver. The others are air Distribution - Tour Operator Model, zenith PSS Licensing and pulse Revenue Management.
Who are CitizenPlane's main competitors?
Broad incumbents on record are Travelport, Sabre, Amadeus and PROS Holdings. Direct peers are AeroCRS, Navitaire (Amadeus), FLYR, Hitit Computer Services and Radixx (IBS Software). Duffel is listed as an emerging player.
Does CitizenPlane have an API?
Yes. CitizenPlane provides API connectivity for flight distribution and PSS integration. Air platform offers API connections for tour operators to automate inventory management. Zenith PSS features NDC Level 4 capable API for OTA connectivity. Pulse works with any PSS via API integration. Specific API documentation URL, authentication methods, rate limits, and SDK availability not publicly specified in source material.
What industry is CitizenPlane in?
CitizenPlane's product category is Airline Technology / Aviation Software. Its primary akta.pro industry code is THABAGAJ, Helicopter Passenger Services Brokerage, Booking & Aggregation Platforms. Its SIC code is 7373.