What Hoist does

HOIST (legal name Hoist Global Tech Solutions Inc.) is a privately held global systems integrator and IFS Elite Partner founded in 2019 and headquartered in Boston, Massachusetts, with a regional headquarters in Ottawa, Canada. The company specializes exclusively in IFS Cloud deployments and related enterprise software, covering ERP (Enterprise Resource Planning), EAM (Enterprise Asset Management), and FSM (Field Service Management), serving asset-intensive industries including aerospace & defense, manufacturing, mining, energy & utilities, construction, food & beverage, and service management. Co-founders Nick Mezher (CEO) and Dale Germain (COO) built the firm primarily from former IFS employees and IFS customers, and the team averages 10+ years of IFS experience.

The company's product and service portfolio combines platform resale, proprietary tooling, and professional services. Its core deliverable is IFS Cloud implementation, supported by a portfolio of 2,700+ completed projects. On top of that, HOIST offers proprietary products including HOIST HUB (a digital command center with dashboards, workflows, and self-service tools built on IFS integration and open APIs) and FLEXPLUS (a 24/7 lifecycle support and managed services program co-developed with IFS). It also delivers IFS Assyst for ITSM/ESM/ITOM (IT service management, enterprise service management, and IT operations management), Business Value Engineering, plus consulting services such as implementation, upgrades from legacy IFS Applications, M&A rollouts, and training. Operations span 11 locations across five regions (Americas, Europe, Middle East, Africa, APAC), with the most recent expansion being the June 2025 Syntrium partnership extending its Benelux and Continental European delivery footprint.

HOIST makes money primarily through professional services engagements (implementation, consulting, upgrades, M&A rollouts, training) and a managed services revenue stream from FLEXPLUS, sold directly to enterprise customers and indirectly through the IFS partner ecosystem. Pricing is quote-based and not publicly disclosed. The company sells to enterprise customers across ~25 countries, with named enterprise references in aerospace & defense (Qantas, Air France, KLM, Southwest Airlines) and a stated mid-market push via FLEXPLUS for companies with limited internal IT capacity. No external funding rounds, investors, or revenue figures are disclosed.

Name

Hoist

Legal name

Hoist Global Tech Solutions

Website

https://hoist.tech

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

HOIST is a privately held global systems integrator and IFS Elite Partner delivering IFS Cloud ERP, EAM, and FSM implementation, upgrades, managed support (FLEXPLUS), and proprietary tooling (HOIST HUB) to enterprise and mid-market customers across asset-intensive industries worldwide.

Ownership category

akta.pro rank

Product category

Enterprise Software Implementation & Systems Integration Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• ERP implementation services
• Enterprise asset management
• Field service management
• Cloud migration consulting
• Systems integration services

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IFS Implementation Services: HOIST delivers tailored IFS Cloud implementation services across industries. The company has successfully completed 2,700+ implementation projects globally, providing industry-specific configurations and integrations.
2. FLEXPLUS Support Services: Annual lifecycle support program providing 24/7 global support, strategic enhancements, training, and advisory services for mid-market IFS customers. Reduces dependency on internal IT teams while delivering faster time-to-resolution.
3. IFS Consulting: Expert IFS consulting including business process optimization, IFS strategy and roadmapping, change management, and functional/technical consultancy services.
4. IFS Upgrade Services: Seamless upgrade services from legacy IFS Applications to IFS Cloud, including comprehensive assessment, custom upgrade roadmap, data migration, and post-go-live support.
5. M&A Rollout Services: Specialized rollout services for mergers and acquisitions, enabling rapid deployment in 2-3 months and helping new entities integrate into IFS ecosystem.
6. Training Services: Flexible, tailored training programs to upskill teams and boost business results for IFS users.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

HOIST is a global systems integrator and IFS Elite Partner that delivers IFS Cloud ERP, Enterprise Asset Management (EAM), and Field Service Management (FSM) implementation, upgrade, consulting, and lifecycle support services to enterprise and mid-market customers in asset-intensive industries. The company complements IFS's enterprise software with its proprietary HOIST HUB digital command center platform and the FLEXPLUS 24/7 managed support program, providing end-to-end services from cloud migration through continuous optimization.

Product overview

Hoist is a global systems integrator and IFS Elite Partner offering a portfolio of products and services centered around IFS Cloud, a unified cloud-based ERP, EAM, and FSM platform. The core IFS Cloud platform is complemented by proprietary tools including HOIST HUB (a digital command center with dashboards and self-service capabilities) and IFS Assyst (an ITSM/ESM/ITOM solution). The FLEXPLUS lifecycle support program provides ongoing 24/7 support, training, and managed services. Hoist also offers professional services including implementation, consultancy, upgrades, M&A rollouts, training, and Business Value Engineering to support customers throughout their IFS journey.

Differentiator

Problem solved

Functional benefit

Brands

• FLEXPLUS: A flexible lifecycle support program for IFS mid-size customers worldwide, offering 24/7 support, training, application housekeeping, reporting, and managed services. Jointly developed by HOIST and IFS.
• HOIST HUB
• IFS Assyst

Products and services

• IFS Cloud Cloud-based enterprise software platform providing ERP, Enterprise Asset Management (EAM), and Field Service Management (FSM) capabilities for asset-intensive industries including manufacturing, aerospace & defense, energy, mining, construction, food & beverage, and service management. Delivered by HOIST as an IFS Elite Partner with industry-specific configurations and integrations.
• FLEXPLUS

Quantifiable outcome

• 27% increase in productivity and 16% reduction in operational costs for food & beverage manufacturers
• +2 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• SyntriumcoreImplementation/ SI/ Consulting Partner · 1 June 2025HOIST expanded into Europe through partnership with Syntrium, a European-based IFS implementation partner with operations in Netherlands and Belgium. Syntrium founders bring decades of IFS experience. This acquisition/partnership strengthens HOIST's Benelux footprint and European delivery capabilities.
• IFS FoundationminorStrategic or Co-development Partner · 1 January 2025HOIST partners with the IFS Foundation to support CSR initiatives in rural Sri Lanka, focusing on healthcare, clean water, sanitation, education, and sustainable employment. HOIST also organizes cricket tournaments to raise funds for these initiatives.
• IFS (Industrial and Financial Systems)coreStrategic or Co-development Partner · 1 January 2019HOIST is a global systems integrator and Elite Partner of IFS, specializing in IFS Cloud ERP, EAM, and FSM implementations. The partnership involves co-development of service offerings like FLEXPLUS for mid-market customers. HOIST's team includes former IFS employees and customers, enabling deep product expertise.

Scale indicators11 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• DXC Technology: Global IT services firm with enterprise application and IFS-adjacent EAM/managed services offerings; competes for IT outsourcing and application management contracts in asset-intensive industries.
• Accenture: Global systems integrator with an IFS practice that competes for large enterprise IFS Cloud implementations; offers broader platform coverage and deeper delivery bench than HOIST but lacks HOIST's IFS specialization.
• Deloitte: Big-4 consulting and SI with IFS alliance capability, competing for asset-intensive transformation engagements with combined advisory, implementation, and managed services offerings.
• Capgemini: Global SI with IFS Cloud delivery practice serving aerospace & defense, manufacturing, and utilities — directly overlaps with HOIST's primary verticals and enterprise customer base.
• Cognizant: Large IT services firm with an IFS Cloud practice; competes for enterprise ERP transformation deals and brings scale advantages in offshore delivery and cross-platform integration.
• Tata Consultancy Services (TCS): Global IT services major with IFS implementation capabilities across manufacturing, energy, and utilities — competes for the same large asset-intensive transformation RFPs as HOIST.
• Infosys: Global SI with IFS Cloud and enterprise asset management capabilities, targeting similar manufacturing, energy, and aerospace accounts with broader platform coverage.

Direct peers

• Plat4mation: IFS Platinum partner headquartered in the Netherlands specializing in IFS Cloud, FSM, and ITSM implementations across Europe. Highly comparable as a focused IFS SI competing for similar asset-intensive enterprise customers in EMEA.
• Lemongrass Consulting: Long-standing IFS implementation and managed services partner with deep IFS Cloud, EAM, and FSM expertise. Competes directly with HOIST for IFS delivery engagements across multiple verticals.
• Syntax (now part of a global SI group): Was a major IFS partner and global systems integrator before being absorbed into a larger IT services group; remains a comparable IFS delivery competitor with similar mid-market and enterprise ERP practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/linkedin-hgts
• Xx.com/Hoist_Tech

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hoist