Care2U

What Care2U does

Care2U is a New York-based mobile urgent care and hospital-at-home provider that delivers physician-led, ER and hospital-level acute care directly to patients' homes across the lower 8 counties of New York (Westchester, Manhattan, Queens, Nassau, Suffolk, Brooklyn, The Bronx, and Staten Island). Founded in 2021 by a group of ER physicians and operating as Kim Medical of New York, PLLC, the company operates a dual-provider care model in which an in-person mobile clinician (NP, PA, or Paramedic) is paired with an ER or Hospitalist physician via telehealth for every visit. Its flagship offering is the HIPLAC (High-Intensity, Physician-Led At-Home Care) program, which delivers 1-2 visits per day plus remote patient monitoring and 24/7 care command center access for eligible patients meeting MCG criteria. Service capabilities include in-home STAT labs, mobile imaging (X-ray, ultrasound, EKG), IV therapy, oxygen concentrators, and durable medical equipment coordination, with clinical teams arriving within 2-4 hours of a referral.

The company generates revenue primarily through insurance reimbursement as an in-network provider with Medicare, Medicare Advantage, and most major commercial plans (Anthem, Empire, Aetna, Cigna, BCBS, United Healthcare, Humana, and others), and increasingly through value-based contracts with health plans, ACOs, and hospitals structured as case rates, PMPM fees, shared savings, or at-risk arrangements. Its go-to-market is multi-channel: enterprise sales to health plans and ACOs (Anthem BCBS, Empire BCBS, IPANY), partnerships with hospital systems (Catholic Health System) and post-acute providers (NY Elder Care, Peacewell Care, Optum, CinqCare), and direct-to-consumer scheduling via phone and website. The company cites strong clinical outcomes, including 90% of journeys avoiding the ED and inpatient stays, patient NPS of 80+, and up to 75% reduction in Medicare penalty-related readmissions for hospital partners.

Care2U is a privately held, founder-led organization with 11-50 employees and no disclosed institutional investors or funding rounds. Its management team comprises CEO Lon Hecht, Chief Business Officer Allen Dine, Chief Medical Officer Dr. Kevin Munjal, and Chief Operating Officer Taylor Hamzy. The company has earned back-to-back DHNY Digital Health 100 recognitions (2024, 2025), the Anthem Innovation in Healthcare Award (2024), Empire Whole Health Heroes recognition (2023), and Schneps Healthcare Heroes (2025). It remains a single-metro operator, with all service delivery, partnerships, and headcount concentrated in the New York metropolitan area.

Name

Care2U

Legal name

Kim Medical of New York, PLLC

Website

https://care2u.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Care2U is a New York-based mobile urgent care provider delivering physician-led, ER and hospital-level acute care to patients' homes across the lower 8 counties of New York, serving health plans, ACOs, hospitals, and individual patients through in-network and value-based contracts.

Ownership category

akta.pro rank

Product category

Hospital-at-Home Healthcare Services

NAICS

Home Health Care Services (62161), Home Health Care Services (621610), Offices of Physicians (62111)

SIC

Services-Home Health Care Services (8082), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

akta.pro secondary industries

Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), Hospital-at-Home & Acute-at-Home Remote Monitoring (step-down, escalation workflows) (HLALAFAH)

Keywords

• Mobile urgent care
• Hospital at home
• Home health services
• Telehealth services
• In-home diagnostics

Headquarters

HQ city

Port Washington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Insurance Reimbursement: Care2U is an in-network provider with most major insurance providers. The company accepts Medicare, Medicare Advantage, and commercial insurance plans including HealthFirst, AARP, HIP, Humana, Aetna, Cigna, BCBS, Oxford, United Healthcare, and many others. Standard copays and deductibles apply.
2. Value-Based Care Contracts: Care2U enters into value-based contracts with health plans, ACOs, and hospitals. Contracting options include case rates for specific episodes of care, per-member-per-month (PMPM) fees for specific populations, shared savings models, and at-risk arrangements where Care2U takes accountability for specific outcomes and costs.
3. Hospital/Health System Partnerships: Partnerships with hospitals and health systems to reduce readmissions and shorten length of stay. Care2U acts as an extension of hospital care delivery, enabling safer discharges and reducing Medicare penalty-related readmissions.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Care2U delivers hospital-level acute care directly to patients' homes across the New York metropolitan area. Mobile clinical teams (NPs, PAs, paramedics) arrive at patients' homes within 2-4 hours, supported remotely by ER/Hospitalist physicians via telehealth, to provide in-home STAT labs, mobile imaging (X-ray, ultrasound, EKG), IV therapy, and remote patient monitoring. The company operates the HIPLAC hospital-at-home inpatient program, virtual urgent care, enhanced telehealth, transitional care, and home testing services as an in-network provider with major insurance plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Urgent Care
• HIPLAC Program (Hospital-at-Home)
• Virtual Urgent Care
• Safe Transitions (Transitional Care)
• Enhanced Telehealth and Home Testing/Diagnostics

Quantifiable outcome

• 90% of Care2U journeys completely avoid ED and Inpatient Stays
• +5 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Anthem Blue Cross and Blue ShieldcoreStrategic or Co-development Partner · 25 March 2024Anthem Blue Cross and Blue Shield partnered with Care2U and IPA of New York (Independent Practice Association of New York Inc.) to avoid hospitalizations through an advanced care at home program. The partnership focuses on providing high-acuity care at home as an alternative to emergency room visits and hospitalizations, supporting value-based care outcomes.
• IPA of New York (Independent Practice Association of New York Inc.)coreStrategic or Co-development Partner · 25 March 2024IPA of New York partnered with Care2U and Anthem Blue Cross and Blue Shield to deliver advanced care at home services, enabling independent physicians to provide hospital-level care to their patients in the home setting.
• Empire Blue Cross Blue ShieldcoreGTM or Marketing Partner · 1 November 2023Dr. Kevin G. Munjal, Chief Medical Officer, and Care2U were recognized as Empire Whole Health Heroes by Empire Blue Cross Blue Shield, acknowledging contributions to advancing healthcare delivery and patient outcomes.
• Catholic Health SystemcoreStrategic or Co-development PartnerCatholic Health System partners with Care2U for clinical transformation and care management, utilizing Care2U's high-acuity home care to reduce readmissions and improve patient outcomes. Care2U works as an extension of Catholic Health's care delivery system.
• Optum ProvidersminorChannel Partner/ Reseller/ DistributorCare2U provides quick access portal for Optum providers to refer patients for in-home acute care services.
• CinqCare ProvidersminorChannel Partner/ Reseller/ DistributorCare2U provides quick access portal for CinqCare providers to refer patients for in-home acute care services.
• IPANY ProvidersminorChannel Partner/ Reseller/ DistributorCare2U provides quick access portal for IPA of New York providers to refer patients for in-home acute care services.
• Aetna Case ManagersminorChannel Partner/ Reseller/ DistributorCare2U provides quick access portal for Aetna case managers to refer patients for in-home acute care services.
• Hotel FundsminorChannel Partner/ Reseller/ DistributorCare2U provides quick access portal for Hotel Funds providers to refer patients for in-home acute care services.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Contessa Health (Amedisys): Contessa Health, now part of Amedisys, delivers Hospital Care at Home and Skilled Nursing Facility at Home programs through partnerships with health systems and payers. Directly comparable to Care2U's value-based, hospital-at-home offering.
• DispatchHealth: DispatchHealth provides in-home high-acuity medical care as an alternative to ER visits and hospitalizations, with mobile teams delivering diagnostics, treatments, and hospital-level care. It is the most direct competitor to Care2U's hospital-at-home and mobile urgent care model.
• Heal: Heal provides physician house calls and in-home primary/urgent care, combining mobile providers with a digital scheduling platform. Comparable to Care2U on the home-based acute care delivery model, though with a primary care rather than hospital-at-home orientation.
• Medically Home: Medically Home operates a hospital-at-home platform providing acute, inpatient-level care in the patient's home using mobile clinicians, telehealth physicians, and remote monitoring. Closely aligned with Care2U's HIPLAC program in clinical model and target customer (health systems and payers).

Broad incumbents

• Amedisys: Amedisys is one of the largest U.S. home health and hospice providers and acquired Contessa Health to add hospital-at-home capabilities. A broad incumbent whose expanding home acute-care portfolio competes with Care2U for health system and payer partnerships.
• Included Health: Included Health (formerly Doctor On Demand + Grand Rounds) offers 24/7 virtual urgent care, primary care, and behavioral health to employer and payer clients. Comparable to Care2U's virtual urgent care component and value-based payer contracts.
• Amwell (American Well): Amwell is a large telehealth platform providing virtual urgent care, behavioral health, and specialty visits for health systems and payers. Less mobile/clinical than Care2U, but competes for the same enterprise telehealth budget and virtual urgent care demand.
• CenterWell Home Health (Humana): CenterWell is Humana's home health and primary care arm, providing in-home clinical services at scale. As a large incumbent with payer ownership, it competes for value-based home care contracts that overlap with Care2U's hospital-at-home and transitional care offerings.

Regional players

• CityMD / Summit Health: CityMD operates urgent care centers across the New York metro, directly competing for the same acute care episodes Care2U diverts from ERs and urgent cares. Serves overlapping NY geography but via brick-and-mortar rather than home-based delivery.

Emerging players

• Ro (formerly Roman): Ro delivers in-home and virtual care across urgent, primary, and chronic conditions, increasingly partnering with payers and employers. Comparable to Care2U in value-based, in-home care delivery to payer populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Care2UNY
• LinkedInlinkedin.com/company/care2uhealth
• Instagraminstagram.com/care2u_health

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care2U