DispatchHealth
- Company typePrivate
- Founded2013
- HeadquartersDenver, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
DispatchHealth firmographics
Firmographics- Name
- DispatchHealth
- Legal name
- DispatchHealth Management, LLC
- Website
- https://dispatchhealth.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
DispatchHealth industry classification
Industry- Product category
- In-Home Healthcare Services
- NAICS
- Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Hospital-at-Home & Acute-at-Home Remote Monitoring (step-down, escalation workflows) (HLALAFAH)
- akta.pro secondary industries
- Home-Based Primary Care / Medical House Call Practices (HLAFAEAI), Home-Based Chronic Disease Management (Skilled) (HLADAFAL), Post-Acute & Transitional 24/7 In-Home Care (Hospital/SNF Discharge) (HSABAHAF)
Keywords
Where DispatchHealth is headquartered
LocationHeadquarters
- HQ city
- Denver
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DispatchHealth business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Insurance Billing - ER-Alternative Care: DispatchHealth bills insurance companies directly for same-day medical care visits. Most major insurance providers are in-network, including Medicare Advantage plans. Patient co-pay ranges from $0-$45 for ER-Alternative Care. The company is not able to treat uninsured patients at this time.
- Insurance Billing - Hospital-Alternative Care: For eligible patients in-network, Hospital-Alternative Care is covered at the same rate as a traditional hospital stay. DispatchHealth bills insurance at hospital rates for up to 30 days of inpatient care managed at home.
- Insurance Billing - Transitional Care: Transitional Care at Home is typically covered at the same rate as an in-network office visit. Billed to insurance after in-home visit following ER discharge or hospitalization.
- Value-Based Care Contracts: DispatchHealth operates under value-based care arrangements with health systems and payers, targeting reduction in total cost of care. The company reports over $1,400 in net medical cost savings per ER-Alternative Care episode and $5,000-$7,000 per Hospital-Alternative Care episode for its enterprise partners.
- Payer Network Contracts: DispatchHealth contracts directly with health plans and value-based providers, serving as an in-network provider for Medicare, Medicaid, national payers, and regional payers across its operating markets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per visit | ER-Alternative Care - In-Network Co-pay |
| Subscription | Per visit | ER-Alternative Care - Out-of-Network / Self-Pay |
| Subscription | Per episode (up to 30 days) | Hospital-Alternative Care - In-Network |
| Subscription | Per visit | Transitional Care - In-Network |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
DispatchHealth product offering
Product offeringCore offering
DispatchHealth delivers high-acuity medical care directly in patients' homes through three integrated service lines: ER-Alternative Care at Home for same-day treatment of serious but non-life-threatening conditions (handling 95% of common ER diagnoses), Hospital-Alternative Care at Home for up to 30 days of hospitalist-managed inpatient care, and Transitional Care at Home for post-discharge recovery support. Following the May 2025 merger with Medically Home, the platform operates across more than 20 states and 50 major metropolitan areas, serving over 50 enterprise customers and partnering with nearly 40 health systems.
Product overview
DispatchHealth operates as a comprehensive in-home healthcare platform offering three interconnected service lines: ER-Alternative Care at Home for same-day treatment of serious non-life-threatening conditions (handling 95% of common ER diagnoses), Hospital-Alternative Care at Home for up to 30 days of hospitalist-managed inpatient care at home, and Transitional Care at Home for recovery support following hospitalization or ER visits. The platform is supported by a patient portal (athenahealth), a referral tool (DispatchExpress), and Recovery Care at Home for high-risk transitional patients. Following the May 2025 merger with Medically Home, the combined entity now operates across more than 20 states serving over 50 enterprise customers, making it one of the nation's most comprehensive providers of advanced medical care delivered in patients' homes.
Differentiator
Problem solved
Functional benefit
Products and services
- ER-Alternative Care at Home Same-day medical care service that sends experienced healthcare professionals to patients' homes to treat serious but non-life-threatening conditions, handling 95% of common ER diagnoses. Available through direct consumer booking or partner referral.
- Hospital-Alternative Care at Home Hospital-level care at home for up to 30 days, directly managed by a hospitalist physician, for serious or chronic conditions that might otherwise require hospitalization. Includes IV setup, vital signs monitoring, EKGs, and 24/7 virtual monitoring. Referral-based service for enterprise partners.
- Transitional Care at Home Recovery support service following ER visit, hospitalization, or skilled nursing facility stay. Includes medication reconciliation, discharge plan review, follow-up care coordination, and ongoing symptom management for high-risk patients.
- Recovery Care at Home Care service for high-risk patients transitioning from ER or hospital care, designed to reduce readmissions and provide coordinated follow-up support in the home setting, offered through health plan partnerships.
Quantifiable outcome
- Over $1,400 net medical cost savings per ER-Alternative Care episode; $5,000-$7,000 per Hospital-Alternative Care episode; $1.6 billion in total net savings across all markets.
- +10 more outcomes
Companies that use DispatchHealth
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles4 records
DispatchHealth technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
DispatchHealth partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, minor and flagship.
- Saint Francis Health SystemcoreDispatchHealth and Saint Francis Health System launched a joint hospital-at-home program in the Tulsa, Oklahoma area. The program allows patients to receive hospital-level care at home as a substitute for or complement to traditional hospital stays. Initially focused on a 20-mile radius around the Tulsa metro, both partners aim to expand to rural and underserved areas of eastern Oklahoma. Saint Francis is a Catholic not-for-profit health system.
- TridentCarecoreTridentCare acquired DispatchHealth's imaging business unit effective January 20, 2026. The unit operated in 16 states offering portable X-ray and ultrasound services to patients at home, in post-acute, and correctional settings. The transaction accelerated TridentCare's response times and scheduling flexibility while expanding its national footprint in portable diagnostics. No financial terms were disclosed.
- Lee HealthminorLee Health in Florida partnered with DispatchHealth to offer mobile urgent care services to reduce seasonal wait times and provide patients with an alternative to waiting rooms during summer months when demand peaks.
- Medically HomeflagshipDispatchHealth completed its merger with Medically Home in late May 2025, creating one of the nation's most comprehensive platforms for delivering complex care at home. The combined entity operates under the DispatchHealth brand across more than 20 states, serving over 50 enterprise customers in 50 major metropolitan areas. Medically Home's hospital-at-home model and technology platform were fully integrated, and the Medically Home brand is being phased out.
- MedStar HealthcoreMedStar Health expanded its partnership with DispatchHealth to provide ER-alternative care at home across all four of its Baltimore hospitals — MedStar Franklin Square Medical Center, MedStar Good Samaritan, MedStar Harbor, and MedStar Union Memorial. DispatchHealth clinicians conduct home visits within 72 hours of discharge, treating conditions such as UTIs, pneumonia, and COPD exacerbations. Over 700 patient visits had already been delivered across Washington, D.C. and Baltimore.
- UC Davis HealthcoreUC Davis Health partnered with DispatchHealth to offer same-day, in-home urgent care services to cancer patients. The partnership addresses the unique needs of immunocompromised and mobility-challenged cancer patients who require urgent medical attention but face barriers accessing traditional clinic settings.
- Locus HealthcoreLocus Health and DispatchHealth formed a strategic partnership to enhance DispatchHealth's Hospital-Alternative Care service across 14 markets in the United States. The collaboration combines Locus Health's remote patient monitoring and EHR integration technologies with DispatchHealth's hospital-alternative care capabilities, which can treat 60% of common health conditions requiring hospital stays.
- Regence BlueCross BlueShield of UtahcoreRegence BlueCross BlueShield of Utah partnered with DispatchHealth to provide in-home medical care services to its members throughout Salt Lake County. This marked the first time DispatchHealth's services were available in Utah. The collaboration includes Recovery Care at Home for high-risk patients after ER or hospital discharge, and Urgent Medical Care at Home that can treat 95% of common ER diagnoses at significantly lower costs than emergency room visits.
- Blue Cross MinnesotacoreBlue Cross Minnesota featured DispatchHealth in promotional content highlighting its in-home medical care services as an alternative to hospital visits. Case managers collaborate with DispatchHealth on patient care, delivering hands-on medical care and logistical support directly at patients' homes in Minnesota.
- Empower Healthcare SolutionsminorEmpower Healthcare Solutions and DispatchHealth collaborated to bring in-home urgent medical care to Central Arkansas, expanding DispatchHealth's geographic footprint into a new state through a regional channel partner.
- InstacartminorInstacart tapped DispatchHealth to expand its reach to home care providers, enabling Instacart to offer in-home medical care services as part of its broader home services ecosystem.
- Dynamic Mobile ImagingminorDispatchHealth acquired Dynamic Mobile Imaging, a mobile imaging provider operating across multiple U.S. states, in December 2021. The acquisition expanded DispatchHealth's mobile diagnostics services and complemented its prior acquisition of Professional Portable X-Ray, aiming to create a comprehensive in-home healthcare system.
Scale indicators15 records
Recent moves6 records
Expansion highlights6 records
DispatchHealth competitors and assessment
Company assessmentDirect peers
- Medically Home: Now part of DispatchHealth following the May 2025 merger, Medically Home was a direct competitor providing hospital-level care at home. Highly comparable as a flagship hospital-at-home platform serving health systems and payers across the US.
- Contessa Health: Contessa Health operates hospital-at-home and skilled nursing facility-at-home programs for health systems, comparable to DispatchHealth's Hospital-Alternative Care and Transitional Care lines. Acquired by Amedisys (backed by UnitedHealth/Optum), creating both a competitor and potential channel partner dynamic.
- Current Health: Current Health provides a remote patient monitoring platform enabling hospital-at-home and post-acute care. Now part of Best Buy Health, it competes in the same hospital-at-home technology and care delivery stack as DispatchHealth's Hospital-Alternative Care model.
- BrightStar Care: BrightStar Care is a national franchise providing in-home medical and non-medical care, and a Moving Health Home coalition partner advocating alongside DispatchHealth for CMS waiver extension. Comparable in home-based care delivery model and franchise scale.
- Heal: Heal provided on-demand doctor house calls and transitioned into value-based home care; now part of Humana. Directly comparable to DispatchHealth's ER-Alternative Care and Home-Based Primary Care offerings.
Emerging players
- Biofourmis: Biofourmis offers AI-driven remote monitoring and virtual care for hospital-at-home and chronic disease management. Comparable to DispatchHealth's higher-acuity care and chronic-condition use cases, though Biofourmis focuses more on the technology/enablement layer.
- Vesta Healthcare: Vesta Healthcare provides 24/7 in-home care and clinical support for high-needs, high-cost populations, partnering with health plans. Comparable to DispatchHealth's medically complex, high-need patient focus and value-based care contracts.
- Honor Technology: Honor operates a technology-enabled home care network focused on older adults, partnering with health systems and home care agencies. Comparable to DispatchHealth's elder-care and chronic-condition population, though Honor is more focused on non-medical personal care.
Broad incumbents
- Amedisys: Amedisys is one of the largest US home health and hospice providers and acquired Contessa Health to add hospital-at-home capability. Comparable as a broad incumbent offering home health services overlapping with DispatchHealth's chronic and post-acute offerings.
- LHC Group: LHC Group is a major home health, hospice, and home- and community-based services provider, now part of UnitedHealth's Optum. Comparable as a large-scale provider of home health services with overlapping skilled nursing and chronic care offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks7 records
Key highlights7 records
Customer concentration
DispatchHealth social profiles
Digital presenceDispatchHealth compliance and trust
Trust signalCompliance4 records
DispatchHealth financial estimates
Financial estimateRevenue estimate
Valuation estimate
DispatchHealth leadership team
Management profileNumber of profiles
Profiles8 records
DispatchHealth funding detail
Funding detailFunding overview
Funding rounds7 records
Investors15 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DispatchHealth M&A and investment
M&A and investmentM&A3 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DispatchHealth
What does DispatchHealth do?
DispatchHealth delivers high-acuity medical care directly in patients' homes through three integrated service lines: ER-Alternative Care at Home for same-day treatment of serious but non-life-threatening conditions (handling 95% of common ER diagnoses), Hospital-Alternative Care at Home for up to 30 days of hospitalist-managed inpatient care, and Transitional Care at Home for post-discharge recovery support. Following the May 2025 merger with Medically Home, the platform operates across more than 20 states and 50 major metropolitan areas, serving over 50 enterprise customers and partnering with nearly 40 health systems.
Is DispatchHealth a public or private company?
DispatchHealth is a private company. It is classified as venture growth investor backed and is currently operating.
When was DispatchHealth founded?
DispatchHealth was founded in 2013. It employs 1,001 to 5,000 people.
Where is DispatchHealth based?
DispatchHealth is headquartered in Denver, United States, in the North America region.
How does DispatchHealth make money?
Five revenue lines are on record. Insurance Billing - ER-Alternative Care is the primary driver. The others are insurance Billing - Hospital-Alternative Care, insurance Billing - Transitional Care, value-Based Care Contracts and payer Network Contracts.
Who are DispatchHealth's main competitors?
Direct peers on record are Medically Home, Contessa Health, Current Health, BrightStar Care and Heal. Emerging players are Biofourmis, Vesta Healthcare and Honor Technology. Broad incumbents are Amedisys and LHC Group.
Does DispatchHealth have an API?
No public API is recorded for DispatchHealth.
What industry is DispatchHealth in?
DispatchHealth's product category is In-Home Healthcare Services. Its primary akta.pro industry code is HLALAFAH, Hospital-at-Home & Acute-at-Home Remote Monitoring (step-down, escalation workflows), with a secondary code of HLAFAEAI, Home-Based Primary Care / Medical House Call Practices. Its NAICS code is 62161 and its SIC code is 8082.