What Intact GmbH does

Intact GmbH is an Austrian-headquartered vertical SaaS company, founded in 2001 in Lebring and now PE-backed, that provides the Intact Platform — a modular, cloud and on-premise software solution for audit, certification, accreditation, and standards management in the TIC (Testing, Inspection, Certification) industry. Its core technology combines a domain-specific ERP-style platform with a governed AI layer (Intact AI) that operates in isolated per-customer workspaces and never trains on customer data, plus a mobile auditing module (Intact Mobile) with offline functionality, voice-to-text, and OpenID SSO. The architecture is modular: checklist engine, four/six-eyes review module, certification module with QR-code verification, supply chain monitor, business intelligence/anomaly detection, and a broad API framework that integrates with SAP, third-party finance systems, and government data exchanges.

The company serves certification bodies, scheme owners, accreditation bodies, and enterprises running internal or supplier audits. Named customers span the largest global TIC brands — SGS, TÜV SÜD, TÜV NORD, Kiwa, Ecocert, Mérieux NutriSciences, AIB International — as well as scheme owners (IAQG/OASIS, MSC, Rainforest Alliance, Bio Suisse, CCOF), accreditation bodies (ANAB), government agencies (USDA's National Organic Program, for which the INTEGRITY database runs on Intact), and large enterprises (Coop, Austria Bio Garantie, bio.inspecta, TVFA-ZERT). Scale metrics include 10M+ audits, 50k+ active auditors, 160+ countries, and 3k+ standards operated in the software, with 20+ accreditation and control bodies having approved the platform.

Intact operates a direct enterprise sales motion with quote-based annual or multi-year subscriptions, supplemented by professional services for implementation, training, and consulting. Distribution is direct-only globally; marketing relies on content (whitepapers, case studies, blog), webinars with industry partners such as Exemplar Global, the annual Intact Summit, and the Intact Community user platform. A US subsidiary (Intact US, Inc., Santa Cruz, led by CEO Jake Lewin) supports North American operations alongside the Austrian headquarters under group CEO Thomas Lorber. The September 2024 majority investment by CGE Partners and Five Arrows (Rothschild & Co) explicitly funds international expansion and product development, including the Intact AI rollout.

Name

Intact GmbH

Legal name

Intact GmbH

Website

https://intact-systems.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Intact GmbH is an Austrian-headquartered vertical SaaS provider of the Intact Platform — modular cloud and on-premise software for audit, certification, accreditation, and standards management serving global TIC bodies, scheme owners, accreditation bodies, and regulated enterprises, with embedded governed AI and mobile auditing capabilities.

Ownership category

akta.pro rank

Product category

Audit and Certification Management Software

NAICS

Testing Laboratories and Services (541380), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Certification & Licensing Exam Management Platforms (EDAFADAG)

Keywords

• Audit management software
• Certification management
• Accreditation software
• TIC industry solutions
• Standards management platform

Headquarters

HQ city

Lebring

HQ country

Austria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription (Cloud): Subscription-based SaaS model for cloud deployment with modular features that can be scaled up or down as customer needs change.
2. On-Premise SaaS: On-premise deployment option alongside cloud offering, providing flexibility for organizations with specific infrastructure requirements.
3. Professional Services: Implementation support, training, and consulting services for customers during software deployment.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Intact GmbH provides the Intact Platform, a modular cloud and on-premise SaaS solution for audit, certification, accreditation, and standards management serving the Testing, Inspection, and Certification (TIC) industry. The platform is purpose-built for certification bodies, scheme owners, and accreditation bodies, with embedded AI (Intact AI), mobile auditing (Intact Mobile), analytics, and supply chain monitoring to manage the full certification lifecycle at scale.

Product overview

Intact GmbH offers the Intact Platform, a comprehensive, modular cloud and on-premise SaaS solution for the TIC (Testing, Inspection, and Certification) industry. The platform encompasses end-to-end ERP capabilities for audit, certification, accreditation, and standards management. Key products include: Intact Platform (core platform), Intact AI (governed AI embedded throughout audit workflows), Intact Mobile (mobile auditing solution), Intact Analytics (business intelligence module), Supply Chain Monitor (supply chain certification tracking), Intact Community (user collaboration platform), and Intact Service Desk (customer support portal). The system supports multiple industry ecosystems including organic/bio, food safety, quality management, sustainability, ethical/social, and EHS standards, serving certification bodies, scheme owners, accreditation bodies, and organizations conducting internal or supplier audits.

Differentiator

Problem solved

Functional benefit

Brands

• Intact Platform: The leading cloud and on-premise SaaS solution for audit, certification, accreditation, and standards management.
• Intact AI
• Intact Mobile
• Intact Analytics

Products and services

• Intact Platform End-to-end modular cloud and on-premise SaaS platform for audit, certification, accreditation, and standards management serving the TIC industry. Built for certification bodies, scheme owners, and accreditation bodies worldwide, it provides accreditation-safe workflows, integrations, and AI-powered capabilities to manage the full certification lifecycle.
• Intact AI Governed AI built into the Intact Platform providing a productivity workspace that supports auditors and back-office teams across planning, preparation, execution, and review of audits. Uses per-customer isolated workspaces with no model training on customer data and supports context-aware assistance, note structuring, and report drafting.
• Intact Mobile Complete mobile auditing application that enables auditors to perform the entire audit process on mobile devices. Includes offline functionality, single sign-on via OpenID, voice-to-text, and audit checklists, available on iOS and Android.
• Intact Analytics Business intelligence and reporting module within the Intact Platform providing insights on effectiveness and performance, management dashboards, PDF reports, and anomaly detection on certification data.
• Supply Chain Monitor Module for digital batch verification and tracking of certified supply chains, including import verification workflows. Used by Bio Suisse for digital batch verification of imported goods under the Bud label.

Quantifiable outcome

• 10M+ audits conducted on the Intact Platform
• +3 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature8 records

Partnerships

One partnership is on record.

• Exemplar GlobalminorStrategic or Co-development PartnerExemplar Global partnered with Intact CEO Thomas Lorber to conduct webinars on AI in certification workflows, positioning Intact AI as a productivity workspace for auditors.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Qualio: Qualio is a cloud quality management system focused on life sciences and regulated industries. It is comparable to Intact in the quality and compliance management layer, though typically serves smaller organizations and does not address the full TIC certification ecosystem.
• LogicGate: LogicGate offers a flexible GRC and risk management platform with workflow automation capabilities. It is comparable to Intact as an emerging player in the audit and compliance workflow space, especially for organizations seeking configurable, mid-market solutions.
• OneTrust: OneTrust is a broad GRC, privacy, and trust intelligence platform. While not focused exclusively on TIC certification, it increasingly competes for certification and audit workflow budgets, especially with enterprise scheme owners and accreditation-adjacent buyers.
• MasterControl: MasterControl provides quality management and compliance software for regulated industries, including life sciences and manufacturing. It overlaps with Intact in serving certification and quality audit workflows, particularly for organizations operating under ISO and regulatory standards.

Direct peers

• Ideagen: Ideagen provides compliance, audit, and quality management software, including solutions for certification bodies and regulated industries. It is comparable to Intact in addressing certification and audit workflows across multiple verticals.
• AuditBoard: AuditBoard is a leading cloud-based audit, risk, and compliance management platform serving enterprises, including those in regulated industries. It directly competes with Intact in the audit management workflow layer and overlaps in internal audit use cases.
• Wolters Kluwer TeamMate: TeamMate is an established audit management software suite widely used by internal audit functions and assurance teams. It competes with Intact in audit workflow, findings management, and review modules, particularly in enterprise internal audit departments.
• Diligent (Galvanize/ACL): Diligent, through the Galvanize and ACL platforms, provides audit, risk, and compliance software to boards and assurance teams. It is comparable to Intact in serving GRC and audit professionals with integrated workflow and analytics tooling.
• Resolver: Resolver is an audit, risk, and compliance platform used by enterprises to manage internal audits, incidents, and controls. It is comparable to Intact in workflow automation for audit and compliance functions, particularly within internal audit teams.

Broad incumbents

• ServiceNow GRC: ServiceNow's GRC and Integrated Risk Management modules provide audit, compliance, and risk workflows as part of a broader enterprise platform. It competes with Intact for internal audit and enterprise compliance budgets, particularly in larger customers with existing ServiceNow deployments.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Intact_GmbH

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intact GmbH