What Intertec International does

Intertec International is a Phoenix, Arizona-headquartered IT services company founded in 2002 by CEO Rickard Hedeby, providing custom software engineering, test engineering and quality assurance, cloud solutions (Azure-focused), infrastructure management, project and program management, business analysis, and enterprise content management (SharePoint and FileNet). The company differentiates through a nearshore delivery model with technology centers in San José (Costa Rica), Medellín and Bogotá (Colombia), and Mexico City, plus US offices in Phoenix, San Francisco, Atlanta, New York, Charlotte, and Seattle, supplemented by a London presence. It serves enterprise clients across aerospace, banking and financial services, insurance, automotive, logistics, retail and CPG, technology, and manufacturing verticals, with a 350+ member workforce offering what the company describes as 30%+ cost savings versus US-based IT services while maintaining US time zone alignment.

The technology stack spans Java, C#/.NET, PHP, C/C++, AngularJS, ASP.NET MVC, jQuery, Oracle, MS SQL, MySQL, and cloud platforms including Azure, Docker, and Service Fabric, with partnerships at the Microsoft (certified) and SAP (Silver) levels and a minor Oracle relationship. A proprietary AI-powered Web Application and API Protection (WAAP) shielding technology underpins the managed cyber security services line, providing automated real-time protection that neutralizes API vulnerabilities without requiring client code changes. The company is ISO 27001 certified (2020-2022) and operates an Information Security Management System under an EVP & General Counsel and CISO.

Revenue is generated through four engagement models (outsourced, managed, co-managed, and professional services) sold via consultative direct enterprise sales with multi-year contracts; pricing is quote-based and not publicly disclosed. The company maintains a managed services stream covering infrastructure, cloud, cybersecurity, and Microsoft Intune MDM. In 2023, FPT Software (the publicly traded IT services arm of Vietnam-based FPT Corporation, with $1.6 billion in revenue and 37,000 employees) acquired a majority interest, integrating Intertec into FPT's Americas nearshore delivery platform and providing structured access to FPT's customer base of over 1,000 companies, including 85 Fortune Global 500 firms.

Name

Intertec International

Legal name

Intertec International

Website

https://intertecintl.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

251–500 employees

Short description

Intertec International is a Phoenix-based nearshore IT services firm founded in 2002, providing software engineering, cloud, infrastructure, and managed cybersecurity to enterprise clients. Operating from Costa Rica, Colombia, and Mexico, it has been majority-owned by FPT Software since 2023.

Ownership category

akta.pro rank

Product category

IT Services and Consulting

NAICS

Computer Systems Design Services (541512), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Implementation & Integration Services (BPAEAEAB)

Keywords

• Custom software development
• Nearshore IT services
• Cloud migration services
• Managed cybersecurity services
• Infrastructure management

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. IT Professional Services: Intertec generates revenue through professional and managed IT services delivered under various engagement models including outsourced services, managed services, co-managed services, and professional services. The company provides specialized technical resources for software engineering, cloud solutions, infrastructure management, quality assurance, project management, and business analysis across multiple industry verticals.
2. Managed Services: Recurring managed services revenue from infrastructure management, cloud solutions, cybersecurity services, and mobile device management (MDM) delivered through partnerships like Microsoft Intune. Services include ongoing support, monitoring, and maintenance.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

Intertec International is a private IT services company that delivers custom software engineering, cloud solutions, infrastructure management, quality assurance, project management, business analysis, and managed cybersecurity services to enterprise clients. The company operates a nearshore delivery model from technology centers in Costa Rica, Colombia, and Mexico, offering outsourced, managed, co-managed, and professional services engagement models to US-based enterprises.

Product overview

Intertec International is an IT services company offering a comprehensive suite of professional and managed technology services. Founded in 2002 and headquartered in Phoenix, Arizona, the company operates nearshore technology centers in Costa Rica, Colombia, and Mexico. The core portfolio spans Software Engineering, Test Engineering & Quality Assurance, Cloud Solutions, Infrastructure Management, Project Management, Business Analysis, Content Management (SharePoint/FileNet), and flexible Delivery Models (outsourced, managed, co-managed, and professional services). Specialized add-on offerings include Microsoft Certified Partnership Benefits, SAP Services (Ariba, Hybris, Concur), Intune & MDM Services, and Managed Cyber Security Services using proprietary AI-powered WAAP shielding technology. The company is a member of the FPT Software family following a 2023 majority acquisition.

Differentiator

Problem solved

Functional benefit

Products and services

• Software Engineering Custom software engineering and support services covering the full software lifecycle, including interdisciplinary analysts, developers, database administrators, architects, and UX designers, targeted at enterprise clients.
• Test Engineering & Quality Assurance Test engineering and quality assurance practice using a client-oriented approach with careful requirements gathering, test plan creation, and final application quality verification, targeted at enterprise software projects.
• Cloud Solutions Cloud migration and management services including upgrading on-premise infrastructure to cloud, transferring servers between providers, and launching MDM solutions for remote workforces, leveraging Azure and cloud-native architectures for enterprise clients.
• Infrastructure Management End-to-end outsourcing of infrastructure functions and strategies to construct and integrate technology architecture, targeted at enterprise clients.
• Project Management Project governance and program management services enabling delivery on time, on task, and with quality, including structure for repeatable decision points and remote team management guidance, targeted at enterprise clients.
• Business Analysis Business analysis services using a lean consulting framework, including requirements discovery, user story mapping, business process improvement, opportunity analysis, and data warehousing/business intelligence, targeted at enterprise clients.
• Content Management Enterprise content management services built around a SharePoint Center of Excellence, providing architecture, development, and administration across industry verticals including banking, insurance, and manufacturing, targeted at enterprise clients.
• Delivery Models Flexible engagement models including Outsourced Services, Managed Services, Co-Managed Services, and Professional Services, tailored to each customer's unique requirements and delivered from nearshore delivery centers.
• SAP Services SAP implementation and maintenance services covering SAP Ariba (procurement and spend management), SAP Hybris (e-commerce), and SAP Concur (travel and expense management), targeted at enterprise clients as a SAP Silver Partner.
• Intune and MDM Services Managed Microsoft Intune and mobile device management services enabling remote provisioning, management, and updating of devices from a centralized control tower, including BYOD policy management and compliance enforcement, targeted at enterprise clients.
• Managed Cyber Security Services (WAAP) Fully-managed cyber security services using AI-powered proprietary shielding technology (Web Application & API Protection) that provides real-time protection neutralizing API vulnerabilities without requiring code changes or internal development effort, targeted at enterprise clients with web applications and APIs.
• Governance, Risk, and Compliance Services GRC services helping clients manage regulatory compliance, risk assessment, and governance frameworks, targeted at enterprise clients in regulated industries.
• Technical Services Technical solutions across multiple disciplines including design and analysis, mechanical and electrical project engineering, software embedded systems, supply chain and procurement, and subject matter expert advocacy for global companies.

Quantifiable outcome

• 30%+ cost savings compared to similar US-based services
• +2 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationCertified Microsoft Partner with extensive experience delivering Microsoft products, services, and support. Access to latest Microsoft technologies, insider knowledge, certified experts, and 24/7 direct line to Microsoft technical support. Capabilities include Azure cloud solutions, .NET development, Visual Studio, SQL Server, SharePoint, and Microsoft Intune MDM services.
• SAPcoreTechnology or IntegrationSAP Silver Partner providing services for SAP Ariba, Hybris, and Concur. Services include architecture, implementation, and maintenance of SAP digital core solutions for enterprise clients.

Scale indicators4 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Globant: Globant is a large LATAM-headquartered digital and IT services firm delivering nearshore software engineering, cloud, and digital transformation to enterprise clients across the same verticals (finance, healthcare, manufacturing) with a similar time-zone-aligned delivery model.
• Softtek: Softtek is a Mexico-founded nearshore IT services firm with US-aligned delivery centers, providing application development, managed services, and digital transformation to enterprise clients - directly comparable to Intertec's nearshore Costa Rica/Colombia/Mexico model.
• Endava: Endava is a UK-headquartered nearshore IT services firm with delivery centers in the Americas and Europe, offering custom software, cloud, and managed services to enterprise clients in financial services and other regulated verticals - a close analog to Intertec's mix.
• Thoughtworks: Thoughtworks is a global technology consultancy delivering custom software engineering, cloud, and digital transformation services to enterprise clients, with a comparable mix of strategy, design, and engineering delivery.
• Slalom: Slalom is a US technology consulting firm delivering cloud, software engineering, and managed services across multiple verticals, competing for the same enterprise custom-development and managed-services RFPs as Intertec.
• Perficient: Perficient is a US digital consultancy delivering enterprise software engineering, cloud, and content management services across banking, insurance, and healthcare - a comparable mid-sized competitor to Intertec's Microsoft/SAP practice.
• Stefanini: Stefanini is a Brazil-founded global IT services firm with nearshore delivery capability in the Americas, providing software development, infrastructure, and managed services to enterprise clients in similar verticals to Intertec.

Broad incumbents

• Capgemini: Capgemini is a global IT services and consulting major with deep delivery in the Americas, offering overlapping capabilities in custom development, cloud, and managed services as part of a broader portfolio that competes for the same enterprise RFPs.
• NTT Data: NTT Data is a global IT services provider with a strong Americas presence, delivering systems integration, cloud, and managed services across banking, insurance, and healthcare - directly competing for the same enterprise IT outsourcing work as Intertec.
• Wipro: Wipro is a global IT services major with nearshore/offshore delivery capability in the Americas, competing for the same custom-development, infrastructure, and managed-services RFPs as Intertec, though at substantially larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/intertecintl
• YouTubeyoutube.com/user/IntertecIntl
• Facebookfacebook.com/IntertecInternational
• LinkedInlinkedin.com/company/intertec-international
• Instagraminstagram.com/intertecinternational

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intertec International