Tietokeskus

What Tietokeskus does

Tietokeskus Finland Oy is a Finnish IT infrastructure services provider headquartered in Turku, founded in 1988 and operating as part of the Aurilo group since the December 2024 acquisition of Enfo. The company delivers outsourced IT services to small and medium-sized enterprises (minimum ~20 workstations) and public sector organizations across 14 Finnish cities, supported by approximately 800 professionals (per current website messaging) covering the full IT lifecycle from device procurement through end-of-life recycling. Core offerings include IT outsourcing, Microsoft ecosystem services (Azure, M365, Power Platform), cloud and hybrid cloud services, domestic data center and colocation, 24/7 Security Operations Centre (SOC) monitoring, IT consulting and audits, and a Devices-as-a-Service (PCaaS) model.

The business model is anchored on recurring monthly subscriptions with no fixed-term contracts, supplemented by transactional revenue from hardware sales through the tietokeskus.shop online store (offering over 100,000 ICT products with Azure AD SSO and procurement-system integration) and project-based IT consulting such as security audits, M365 optimization, and disaster recovery planning. The company holds top-tier partnerships with Microsoft, Lenovo, HP, Dell, Apple, and Jabra, and operates domestic data centers certified to VAHTI III, ISO 27001, ISAE 3000, and NIS2 standards, alongside group-level ISO 9001 (2023), ISO 14001 (2022), and ISO 20000-1 (June 2026) certifications. Tietokeskus is privately held under the Aurilo parent group following the Enfo merger, which created Finland's largest domestic IT service provider; the company is currently mid-integration, with 2025 change negotiations aimed at unifying the combined organization under shared business director leadership.

Name

Tietokeskus

Legal name

Tietokeskus Finland Oy

Website

https://tietokeskus.fi

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Tietokeskus Finland Oy is a Turku-based IT services provider delivering outsourced IT, Microsoft cloud, SOC, data center, and Devices-as-a-Service to Finnish SMEs and public sector organizations across 14 cities, now operating under the Aurilo group after acquiring Enfo in December 2024.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Network, Infrastructure & Data Center Integration (BPAEAAAK), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)

Keywords

• IT outsourcing services
• Managed IT services
• Cloud infrastructure services
• IT security services
• Device lifecycle management

Headquarters

HQ city

Turku

HQ country

Finland

HQ region

Europe

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. IT Services (Recurring): Monthly subscription-based IT services including managed services, cloud services, and device management. Recurring revenue from continuous service contracts with no fixed-term commitments.
2. PCaaS (Devices as a Service): Fixed monthly fee for complete device lifecycle including hardware, maintenance, support, and recycling. Revenue from device services scaled by number of employees/users.
3. Hardware Sales: One-time hardware sales through online store and contract purchases. Includes computers, peripherals, and accessories from vendor partnerships.
4. IT Consulting: Professional consulting services including IT audits, infrastructure assessments, security audits, and modernization projects. Time and materials or fixed-price engagements.
5. Data Center / Colocation: Server hosting, virtual servers, and capacity services with monthly pricing based on capacity requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Tietokeskus delivers IT outsourcing and infrastructure services to Finnish small and medium enterprises and public sector organizations. Its portfolio covers information security with 24/7 SOC monitoring, Microsoft 365 and Azure services, cloud and data centre services, end-user services, IT consulting/audits, PC as a Service (PCaaS) device lifecycle management, and an online ICT store. Services are sold on monthly subscriptions with no fixed-term contracts, delivered by approximately 800 experts across 14 cities in Finland.

Product overview

Tietokeskus is a Finnish IT services company offering a comprehensive portfolio of IT services organized around several core pillars: Information Security (tietoturva) with SOC monitoring, Microsoft Services including M365 and Azure, Cloud Services (pilvipalvelut), End-User Services (loppukäyttäjäpalvelut), IT Consulting with various audit services, PCaaS (devices as a service), and an Online Store (verkkokauppa). The company operates as a unified service offering rather than a platform-plus-modules architecture, with services ranging from managed IT outsourcing for SMEs and public sector to specialized consulting services like infrastructure audits, disaster recovery planning, and security assessments. Services are delivered by approximately 500-800 experts across 14 cities in Finland.

Differentiator

Problem solved

Functional benefit

Brands

• Tietokeskus: Primary brand for IT outsourcing services, PCaaS, cloud services, and IT consulting for SMEs and public sector
• Enfo

Products and services

• Tietoturva (Information Security Services) Comprehensive information security services for organizations, including a 24/7 Security Operations Centre (SOC) that monitors threats and responds to incidents. Targeted at Finnish SMBs and public sector organizations needing certified security expertise.
• Microsoft Services Implementation, migration, and ongoing management of Microsoft 365, Azure, and Power Platform environments for business and public sector customers. Delivered under Microsoft's highest partnership tier.
• Pilvipalvelut (Cloud Services) Cloud infrastructure services including hybrid cloud solutions, Azure environments, and cloud migration support for organizations transitioning workloads to the cloud.
• Loppukäyttäjäpalvelut (End-User Services) Comprehensive end-user IT services including helpdesk support, telecommunications, network management, and data centre services for end-user computing environments.
• IT-konsultointi (IT Consulting) Expert IT consulting services including infrastructure audits, security assessments, Microsoft 365 optimization, and modernization workshops delivered to Finnish organizations.
• PCaaS (Laitteet palveluna / PC as a Service) IT devices and workstations delivered as a service with fixed monthly fees, covering the full device lifecycle from procurement and pre-installation through maintenance and support to secure recycling.
• Verkkokauppa (Online Store) Business-focused online store (tietokeskus.shop) offering over 100,000 ICT products with pre-configured packages, contract pricing, Azure AD SSO integration, user management, approval workflows, and procurement system integrations.
• Data Centre Services Domestic, energy-efficient, audited data centre services including rack space, virtual servers, capacity services, and hybrid cloud. Data centres meet VAHTI III, ISO 27001, ISAE 3000, and NIS2 directive requirements.
• Telecommunications, Firewall and LAN Services Network connectivity services including internet and corporate network connections, VPN, firewall solutions, and office LAN/WLAN management delivered as a service without fixed-term contracts.

Quantifiable outcome

• 22% growth in recurring services in 2022
• +3 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft partner representing Microsoft ecosystem including Azure, M365, Power Platform. Highest partnership level with Microsoft for cloud and productivity solutions.
• LenovocoreTechnology or IntegrationHardware partner for PC and laptop devices at highest partnership level.
• HPcoreTechnology or IntegrationHardware partner for PC and printing solutions at highest partnership level.
• DellcoreTechnology or IntegrationHardware partner for enterprise computing solutions at highest partnership level.
• ApplecoreTechnology or IntegrationPartner for Mac devices in PCaaS service offerings.

Scale indicators9 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Accenture: Global professional services and IT outsourcing giant with Nordic operations. Competes with Tietokeskus for large enterprise and public sector IT outsourcing and cloud transformation deals, though Accenture's scale, global delivery model, and consulting depth differ from Tietokeskus' domestic SMB focus.
• Fujitsu: Global IT services and hardware provider with Nordic operations including Finland. Comparable to Tietokeskus in managed services, infrastructure, and end-user support, though Fujitsu's portfolio spans a much broader set of enterprise and government customers globally.
• Tieto (TietoEVRY): Largest Nordic-headquartered IT services and software company with deep Finnish presence. Competes with Tietokeskus across enterprise managed services, cloud, and industry-specific IT solutions, though Tieto's scale and global delivery model differ from Tietokeskus' domestic SMB/public-sector focus.
• Capgemini: Global IT services and consulting firm with significant Nordic presence. Overlaps with Tietokeskus in managed infrastructure, cloud services, and IT outsourcing for enterprise customers, though Capgemini's scale and global delivery model target larger enterprise clients than Tietokeskus' typical SMB/municipal base.
• Telia (Telia Company): Nordic telecom and IT services provider with significant Finnish operations. Competes with Tietokeskus in connectivity, cloud, managed services, and unified communications for enterprise and public sector customers, with a much larger network and carrier-scale offering.
• CGI Group: Global IT consulting and systems integration firm with significant Nordic and Finnish operations. Overlaps with Tietokeskus in IT outsourcing, application services, and infrastructure management for enterprise and public sector, but operates at much larger scale across multiple geographies.

Emerging players

• Gofore: Finnish-headquartered digital transformation and IT services company serving enterprise and public sector. Comparable to Tietokeskus in IT consulting, managed services, and digital workplace offerings, though Gofore focuses more on software development and digital consulting rather than infrastructure outsourcing.

Direct peers

• Enfo: Finnish IT services company that merged with Tietokeskus under the Aurilo parent in December 2024. Offers the same comprehensive IT outsourcing, cloud, and managed services portfolio, serving enterprise and public sector customers across Finland — effectively now a sister brand rather than a pure competitor.

Regional players

• Atea: Leading Nordic IT infrastructure and services provider headquartered in Norway with operations across the Nordics and Baltics. Comparable to Tietokeskus in hardware distribution, managed services, and IT outsourcing for SMB and enterprise, though Atea's geographic focus on Norway/Sweden/Denmark rather than Finland makes it a regional rather than direct competitor.
• Dustin: Nordic-based IT hardware reseller and increasingly services provider. Overlaps with Tietokeskus' online store and PCaaS offerings and SMB customer base across the Nordics, but operates from Sweden with a broader hardware-led model rather than a managed services focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC6RzvmTdxdimLxpBg8lZMwQ
• Facebookfacebook.com/tietokeskusfinland
• LinkedInlinkedin.com/company/tietokeskus.fi
• Instagraminstagram.com/tietokeskus
• Xx.com/tietokeskus_sd

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tietokeskus