Datacom

What Datacom does

Datacom is a privately-held, locally-owned technology company headquartered in New Zealand that delivers IT services, managed services, cloud infrastructure, cybersecurity, and a portfolio of SaaS products to government, financial services, healthcare, transport, retail, and other enterprises across Australia, New Zealand, Malaysia, and the Philippines. The firm employs nearly 6,000 professionals across 32 offices and has operated for more than 60 years in New Zealand and over 30 years supporting Australian Federal and State Government departments, with first-mover status in sovereign data centre construction in NZ and in dedicated payroll solutions for the local market.

The company's core SaaS products are Datapay (cloud-based payroll for ANZ with AI anomaly detection and the Datapay Payroll Assistant NLP layer), Datascape (council management for NZ local government covering rates, CRM, and community engagement, plus the Antenno mobile citizen-engagement sub-product), Gateway (payment processing and two-way customer communications), and Timpani (event management and track-and-trace for transport and logistics). Its service portfolio spans Application Services, Cloud Solutions (hybrid, private, public, FinOps, migration), Contact Centres, Managed IT Services, Network Services, Security Solutions, and Software Management and Licensing. Datacom runs an AI-Powered Engineering practice built around autonomous agents that write up to 70% of legacy modernisation code, an AI App Assurance layer for continuous software validation, and the AI Sandpit for on-premises and hybrid AI experimentation, layered over a partner stack of Microsoft, AWS, Salesforce, Adobe, Cisco, Dell, ServiceNow, Workday, SAP, Google, and NVIDIA (including an NVIDIA AI infrastructure partnership).

Datacom monetises through a mix of professional services, managed services, subscription SaaS, hardware sales via the Datacom Store, software licensing and asset management, and data centre colocation services. Pricing is enterprise quote-based with no public tiers, and go-to-market is primarily direct enterprise field sales supported by a partner channel across 25+ global technology vendors. Customer concentration spans named logos across at least 12 verticals including the Reserve Bank of New Zealand, ASB, Westpac, IAG, Zespri, Lotto NZ, and multiple universities, with public sector and large enterprise representing the strategic anchor accounts.

Name

Datacom

Legal name

Datacom

Website

https://datacom.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Datacom is a privately-held ANZ-headquartered IT services and SaaS provider delivering managed services, cloud, cybersecurity, sovereign data centres, and proprietary products (Datapay, Datascape, Gateway, Timpani) to government, financial services, healthcare, transport, and enterprise customers across Australia, New Zealand, Malaysia, and the Philippines.

Ownership category

akta.pro rank

Product category

IT Services and Enterprise Technology Solutions

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Platforms & Modern Data Stack Services (Lakehouse, DW, MDM) (BPAEAHAC)

akta.pro secondary industries

Enterprise Data Centers & On-Prem Facilities (Owned/Operated) (HDABACAG), Modular & Prefabricated Data Centers (HDABACAH)

Keywords

• IT managed services
• Cloud infrastructure services
• Enterprise SaaS platforms
• Cybersecurity consulting
• Data centre colocation

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. IT Services and Consulting: Professional consulting services for IT strategy, implementation, and managed services. Includes application services, cloud solutions, cybersecurity, network services, and managed IT services delivered by nearly 6,000 professionals.
2. SaaS Products: Subscription-based cloud software products including Datapay (payroll), Datascape (council management), Gateway (payments/communications), and Timpani (logistics).
3. Data Centre Services: Secure, scalable, award-winning data centre solutions including colocation, enterprise solutions, IT aggregator solutions, and SaaS/cloud provider data centre services. High-density data centres for AI workloads.
4. Hardware and Device Sales: Direct sales of business hardware including laptops and devices through Datacom Store, along with hardware and device management solutions.
5. Software Licensing and Asset Management: Software asset management, licensing consultancy, and procurement services to help organisations control costs and maximise value of software investments.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

Datacom is a locally-owned Australasian IT services company that designs, builds, and runs enterprise technology for government and large organisations. Its offerings span managed IT services, cloud (public, private, hybrid), cybersecurity, contact centres, AI-powered engineering and application modernisation, data centre colocation, and proprietary SaaS products including Datapay (payroll), Datascape (local government), Gateway (payments and messaging), and Timpani (transport and logistics).

Product overview

Datacom is an IT services company offering a portfolio of SaaS products and professional services across Australia and New Zealand. Its core product suite includes Datapay (cloud-based payroll for ANZ with AI-powered compliance assistance), Datascape (integrated council management platform for NZ local government covering rates, CRM, community engagement, and regulatory compliance), Gateway (payment processing and customer messaging), Timpani (event management for transport and logistics), and Data Centres (sovereign colocation and AI workload infrastructure). These products are complemented by professional service offerings spanning Application Services (software engineering, AI-powered engineering, business platforms, digital experience), Artificial Intelligence Solutions (AI foundations, productivity, insights), Cloud Solutions, Contact Centres, Managed IT, Security, Network Services, and Software Management. The AI-powered Datapay Payroll Assistant extends the payroll product with natural language processing for legislative queries, while the AI Sandpit enables safe experimentation with AI deployments.

Differentiator

Problem solved

Functional benefit

Brands

• Datapay: A modern, cloud-based enterprise payroll solution for Australia and New Zealand.
• Datascape
• Gateway
• Timpani
• Antenno

Products and services

• Datapay A modern, cloud-based enterprise payroll solution for Australia and New Zealand, offering managed payroll services, employee self-service portals, compliance tools, and AI-powered payroll assistance.
• Datascape A cloud-based software suite purpose-built for New Zealand local government, integrating rates, CRM, community engagement, and regulatory compliance in one platform.
• Gateway Integrated enterprise solution delivering secure payment processing and two-way customer communications, incorporating Payment Gateway and Datacom Message Manager.
• Timpani An event management platform for transport and logistics networks of any scale, providing real-time visibility, advanced track and trace, and improved operational efficiency.
• Data Centres Secure, scalable, and award-winning data centre solutions for vital IT infrastructure, including enterprise colocation, IT aggregators, SaaS/cloud providers, and high-density AI workloads.
• Application Services Enterprise application development services including business platforms, software engineering, AI-powered engineering, data intelligence and process optimisation, and digital experience.
• Artificial Intelligence Solutions AI consulting and implementation services including AI foundations, AI for productivity, AI insights, and AI sandpit for safe experimentation.
• Cloud Solutions Smart cloud solutions including hybrid and private cloud, public cloud, connectivity, FinOps, innovation, migration, operations, and data protection.
• Contact Centres Contact centre solutions including service desk, experience technology, workforce management, business process outsourcing, and FAST frontline assistance support tool.
• Managed IT Services IT support, service operations, and technology lifecycle management services to transform business operations.
• Security Solutions Cybersecurity and protective services including culture change programs, risk reduction, and security insights for digital resilience.
• Network Services Managed LAN and WAN services ensuring stability and performance of business applications with 24/7 expert support.
• Software Management & Licensing Software asset management and licensing consultancy services to control costs, support compliance, and maximise software value.
• Asset Lifecycle Services Procurement, hardware and device management, warehousing and logistics, Datacom Store, and vendor relationship management services to maximise IT asset value.
• AI Sandpit A safer path to AI for organisations, enabling on-premises or hybrid deployments from pilots to production for safe AI experimentation and learning.

Quantifiable outcome

• 30-50% cost savings on application modernisation projects
• +4 more outcomes

Named customers24 records

Segments12 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability13 records

Feature9 records

Partnerships

22 partnerships are on record, tiered core and major.

• MicrosoftcoreTechnology or IntegrationMulti-solution partnership. Datacom was first to partner with Microsoft when they established operations in Australia and New Zealand. Partnership includes Microsoft 365, Azure, Copilot, Dynamics 365, and other Microsoft solutions.
• AWS (Amazon Web Services)coreTechnology or IntegrationCloud partnership for public cloud infrastructure and AI services. Datacom was first to partner with AWS when they established operations in Australia and New Zealand. Key partner for cloud migration and AI agent deployments.
• CiscocoreTechnology or IntegrationMulti-solution partnership covering networking, security, and collaboration solutions including Webex.
• Dell TechnologiescoreTechnology or IntegrationMulti-solution partnership for hardware, infrastructure, and data centre solutions.
• HPmajorTechnology or IntegrationManaged IT services partnership covering HP hardware and printing solutions.
• Hewlett Packard Enterprise (HPE)majorTechnology or IntegrationManaged IT services partnership covering HPE server and infrastructure solutions.
• VMware by BroadcommajorTechnology or IntegrationCloud and virtualisation partnership for enterprise infrastructure.
• Red HatmajorTechnology or IntegrationCloud partnership for open-source enterprise solutions.
• SalesforcecoreTechnology or IntegrationMulti-solution partnership for CRM, customer experience, and marketing automation solutions.
• AdobecoreTechnology or IntegrationMulti-solution partnership covering Adobe Experience Manager, digital experience platforms, and marketing solutions.
• LenovomajorTechnology or IntegrationMulti-solution partnership for hardware devices and solutions.
• FortinetmajorTechnology or IntegrationSecurity partnership for cybersecurity solutions and network protection.
• ApplemajorTechnology or IntegrationMulti-solution partnership for Apple devices and enterprise solutions.
• AtlassianmajorTechnology or IntegrationCloud partnership for collaboration tools including Jira and Confluence.
• GenesysmajorTechnology or IntegrationMulti-solution partnership for contact centre and customer experience solutions.
• GooglecoreTechnology or IntegrationMulti-solution partnership for Google Cloud, Workspace, and digital experience solutions.
• IBMmajorTechnology or IntegrationMulti-solution partnership for enterprise solutions and services.
• SAPmajorTechnology or IntegrationMulti-solution partnership for enterprise resource planning and business applications.
• ServiceNowcoreTechnology or IntegrationPartnership for service management, workflow automation, and digital transformation solutions.
• WorkdaymajorTechnology or IntegrationPartnership for financial management and human capital management solutions.
• CrowdStrikemajorTechnology or IntegrationCybersecurity partnership for endpoint protection and threat intelligence.
• NVIDIAcoreTechnology or IntegrationAI infrastructure partnership for GPU computing, AI model training, and high-performance computing solutions for AI workloads.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Slalom: Consulting and technology services firm with ANZ presence focused on cloud, data, AI and digital transformation for enterprise and public sector. Comparable as a more focused, region-specific competitor in the same transformation services space.

Broad incumbents

• Capgemini: Global IT services and engineering firm with ANZ operations focused on cloud, AI, application modernisation and managed services for enterprise and public sector. Directly comparable on services portfolio and target segments.
• Accenture: Global IT services and consulting giant with deep ANZ presence. Comparable as a broad incumbent offering application services, cloud, AI, and managed IT across enterprise and government — the same end-to-end portfolio Datacom delivers at a regional scale.
• Infosys: Global IT services and consulting firm with growing ANZ enterprise and government footprint. Comparable on application services, cloud migration, AI/automation engineering and managed services delivery model.
• Deloitte (Deloitte Digital / Consulting): Big-4 consulting firm with substantial ANZ technology transformation, cloud, cybersecurity and managed services practices. Comparable as a broad incumbent addressing the same enterprise and government digital transformation needs.
• IBM Consulting: Global hybrid cloud, AI (watsonx), and consulting services provider with strong ANZ enterprise and government presence. Comparable on enterprise application modernisation, hybrid cloud, and AI engineering offerings.
• DXC Technology: Global IT services provider with strong ANZ presence, particularly in modernising and running mission-critical systems for government and regulated industries. Comparable on legacy modernisation and managed infrastructure offerings.
• Fujitsu (Australia & New Zealand): Major global IT services and data centre operator with a long-standing ANZ business. Directly comparable across managed services, cloud, AI, and data centre infrastructure serving ANZ enterprises and governments.

Regional players

• Telstra (Telstra Purple / Enterprise): Australia's leading telco with a professional services arm (Telstra Purple) offering managed IT, cloud, cybersecurity and consulting across Australian enterprise and government. Comparable regional peer with overlapping ANZ customer base.
• Spark NZ: New Zealand's largest telco with a sizeable IT services, cloud and data centre division serving NZ enterprise and government. Comparable as a domestic ANZ peer competing for similar regulated, sovereign-aware customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCbvrudIoBQ1vx55Ra-ximiw
• Facebookfacebook.com/datacomcommunity
• LinkedInlinkedin.com/company/5450
• Instagraminstagram.com/datacomlife/?hl=en
• Xx.com/Datacom

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds3 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Datacom