KorTerra
KorTerra is a Minnesota-based private software company providing a cloud-based 811 ticket management and damage prevention platform for utilities, municipalities, telecommunications companies, contract locators, and oil and gas operators across North America, with over 30 years of domain specialization.
- Company typePrivate
- Founded1995
- HeadquartersChanhassen, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What KorTerra does
KorTerra, Inc. is a Chanhassen, Minnesota-based private software company that provides a cloud-based damage prevention and 811 ticket management platform for utilities, municipalities, telecommunications operators, contract locators, and oil and gas pipeline companies across North America. Founded in 1995, the company has operated in the damage prevention software segment for over 30 years, encoding regulatory workflows aligned to the Common Ground Alliance (CGA) and to the one-call centers that process excavation notice tickets under U.S. and Canadian damage-prevention law.
The platform is organized around three core products: Locate Management (one-call ticket processing and field workflow orchestration), Risk Management (high-risk ticket identification, visual evidence repositories, and incident tracking), and Productivity Management (field mobility and workforce optimization, anchored by the KorTerra Field App which works online and offline). Feature modules include Auto-Screening (rule-based evaluation of 60+ ticket attributes for automated low-risk ticket completion), Dig Site Scope (dig site size and facility-overlap analytics at ticket creation), Parcel Mapping (geospatial parcel boundary and ownership integration), Visual Evidence (photo and sketch storage up to 100 GB), Business Insights (real-time reporting dashboards), and Facility Mapping (configuration of up to 10 underground asset layers with WMS or shapefile support). The platform achieved SOC 2 Type II certification in 2025 and integrates with one-call centers across North America through a continuous partnership with the CGA.
KorTerra generates revenue primarily through multi-year SaaS subscriptions whose service fees are determined by Order Form and may be based on ticket volume, supplemented by professional services delivered under Statement of Work agreements and optional additional storage fees. The company sells exclusively through a direct enterprise field-sales motion, supported by dedicated Customer Success and Customer Experience teams. Pricing is quote-based and not publicly disclosed, and obligations are non-cancelable and non-refundable. The customer base spans enterprise accounts (BHE GT&S, West Texas Gas, Iron Horse Midstream, MetroNet/MCNC, Kingbrook Rural Water, Connexus Energy) and municipal governments (Cities of Saint Paul, La Crosse, Fort Wayne, Gillette, Woodstock, Minneapolis).
KorTerra firmographics
Firmographics- Name
- KorTerra
- Legal name
- KorTerra, Inc.
- Website
- https://korterra.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- KorTerra is a Minnesota-based private software company providing a cloud-based 811 ticket management and damage prevention platform for utilities, municipalities, telecommunications companies, contract locators, and oil and gas operators across North America, with over 30 years of domain specialization.
- Ownership category
- akta.pro rank
Where KorTerra is headquartered
LocationHeadquarters
- HQ city
- Chanhassen
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
KorTerra business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Software-as-a-service subscription model with Service Fees charged via Order Forms. Service Fees may be based on Ticket Volume (aggregate number of tickets). Payment obligations are non-cancelable and amounts paid are non-refundable.
- Professional Services: Consulting, implementation, configuration, and other services provided pursuant to Statement of Work. Includes data export services upon termination.
- Additional Storage: Additional storage beyond 100GB included in base service can be purchased. Physical media data offload available for additional fee.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | SaaS subscription with ticket volume-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
KorTerra product offering
Product offeringCore offering
KorTerra sells cloud-based damage prevention software for 811 ticket management and underground asset protection, delivered as a SaaS platform with three core products (Locate Management, Risk Management, Productivity Management) and supporting modules such as Auto-Screening, Dig Site Scope, Parcel Mapping, and the offline-capable KorTerra Field App. Customers subscribe through Order Forms with fees commonly tied to ticket volume, complemented by professional services for implementation and configuration.
Product overview
KorTerra offers a unified damage prevention and 811 ticket management platform consisting of three core products: Locate Management, Risk Management, and Productivity Management. These products work together as an integrated suite, with Locate Management serving as the primary ticket processing engine, Risk Management adding proactive risk identification and incident tracking capabilities, and Productivity Management providing field mobility and workflow optimization tools including the KorTerra Field App. Additional modules include Auto-Screening for automated ticket clearing, Dig Site Scope for scope-based ticket prioritization, Parcel Mapping for geospatial property boundary integration, KorTerra Visual Evidence for photo documentation, KorTerra Business Insights for reporting analytics, and Facility Mapping for underground asset visualization.
Differentiator
Problem solved
Functional benefit
Products and services
- Locate Management Comprehensive one-call ticket management system that empowers organizations to efficiently perform locate requests, manage ticket workflows, and coordinate field locate operations. Designed for utilities, contract locators, municipalities, telecom, and oil and gas operators handling high volumes of 811 tickets.
- Risk Management Damage prevention and asset protection solution that proactively identifies and tags high-risk tickets, creates visual evidence repositories, sends positive responses to excavators, and supports incident tracking and management. Built for asset owners in utilities, oil and gas, telecom, and municipalities.
- Productivity Management Workforce optimization and efficiency tools including the KorTerra Field App, intelligent rule-based ticket routing, GIS integration, and truck roll reduction capabilities. Built for field-heavy teams at utilities, contract locators, telecom, oil and gas, and municipalities.
- KorTerra Professional Services Implementation, configuration, consulting, and other professional services provided to customers pursuant to Statement of Work agreements, supporting deployment and ongoing operation of the KorTerra platform. Includes data export services upon termination.
Quantifiable outcome
- 50% of tickets cleared without a truck roll (City of La Crosse)
- +15 more outcomes
Companies that use KorTerra
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles5 records
KorTerra technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature10 records
KorTerra partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Common Ground Alliance (CGA)coreKorTerra maintains continuous operational partnerships with the Common Ground Alliance and one-call centers across North America. These relationships are built on shared workflow, shared data, and shared commitment to reducing damages. KorTerra actively participates in CGA conferences and industry initiatives, with the platform built around CGA-aligned workflows.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
KorTerra competitors and assessment
Company assessmentDirect peers
- IRTH Solutions: IRTH Solutions is a direct competitor offering 811 ticket management, locate request management, and damage prevention software for utilities and municipalities across North America, overlapping directly with KorTerra's core offering.
- PelicanCorp: PelicanCorp provides damage prevention software and 811 ticket management solutions globally, making it a direct competitor with comparable locate request processing and utility asset protection features.
- Multiview: Multiview offers ticket management software for utility locators and damage prevention, serving a similar vertical customer base with overlapping locate management workflows.
- GPRS (Ground Penetrating Radar Systems): GPRS provides subsurface damage prevention services including utility locating and 811 ticket management for contractors, utilities, and municipalities, serving an overlapping customer base with adjacent damage prevention capabilities.
- GeoCall Solutions: GeoCall Solutions provides 811 ticket management and locate request software to utility and municipal customers in North America, directly competing with KorTerra in damage prevention workflows.
Regional players
- One Call Concepts: One Call Concepts operates as a notification center and provides related 811 ticket processing software primarily in the US, serving as both infrastructure partner and adjacent competitor to KorTerra's platform.
- Badger Daylighting: Badger provides hydrovac excavation and related services to utilities in North America, an adjacent player in the damage prevention ecosystem that could either be a customer or partner for KorTerra's ticket management.
Broad incumbents
- Radiodetection: Radiodetection is a larger, established provider of cable and pipe avoidance equipment used by locators, operating in the broader damage prevention ecosystem alongside software-based peers like KorTerra.
- ESRI (ArcGIS Utility Network): Esri is the dominant GIS platform used by utilities and municipalities; KorTerra integrates with GIS, making Esri a broad incumbent that utilities may bundle instead of adopting specialized damage prevention software.
Emerging players
- ProStar (PointMan): ProStar offers utility mapping and damage prevention software with mobile field data capture, an emerging player in the geospatial underground asset protection space that overlaps with KorTerra's facility mapping and parcel features.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
KorTerra social profiles
Digital presenceKorTerra compliance and trust
Trust signalCompliance1 record
KorTerra financial estimates
Financial estimateRevenue estimate
Valuation estimate
KorTerra leadership team
Management profileNumber of profiles
Profiles5 records
KorTerra funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KorTerra M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KorTerra
What does KorTerra do?
KorTerra sells cloud-based damage prevention software for 811 ticket management and underground asset protection, delivered as a SaaS platform with three core products (Locate Management, Risk Management, Productivity Management) and supporting modules such as Auto-Screening, Dig Site Scope, Parcel Mapping, and the offline-capable KorTerra Field App. Customers subscribe through Order Forms with fees commonly tied to ticket volume, complemented by professional services for implementation and configuration.
Is KorTerra a public or private company?
KorTerra is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was KorTerra founded?
KorTerra was founded in 1995. It employs 51 to 100 people.
Where is KorTerra based?
KorTerra is headquartered in Chanhassen, United States, in the North America region.
How does KorTerra make money?
Three revenue lines are on record. SaaS Subscription is the primary driver. The others are professional Services and additional Storage.
Who are KorTerra's main competitors?
Direct peers on record are IRTH Solutions, PelicanCorp, Multiview, GPRS (Ground Penetrating Radar Systems) and GeoCall Solutions. Regional players are One Call Concepts and Badger Daylighting. Broad incumbents are Radiodetection and ESRI (ArcGIS Utility Network). ProStar (PointMan) is listed as an emerging player.
Does KorTerra have an API?
No public API is recorded for KorTerra.