Coast Capital Savings

What Coast Capital Savings does

Coast Capital Savings Federal Credit Union is a Canadian member-owned cooperative financial institution headquartered in Surrey, British Columbia, operating as Canada's largest credit union by membership with 600,000+ members under the Coast Capital brand and 730,000+ members nationally following the 2025-2026 merger with Prospera Credit Union and Sunshine Coast Financial. The institution operates under federal regulation via the Bank Act (Canada) and is CDIC-insured, with a Certified B Corp status since 2018 and a mandate to reinvest 10% of profits into community programs (over $112 million since 2000). It delivers a comprehensive retail and commercial banking product suite including personal chequing (Free, Unlimited, Elevate, US), savings, mortgages (fixed, variable, construction, HomeownerFlex), five credit card tiers issued through Collabria Financial Services, GICs, mutual funds, TFSAs, RRSPs, FHSAs, wealth management, business banking (loans up to $35,000 lines of credit, equipment financing), and commercial real estate/cash management services.

The technology platform centers on Coast Online Banking (web) and the Coast Mobile Banking app, augmented by Money Manager for personal financial management, ID Assist for 24/7 dark web identity monitoring and password management, biometric login, mobile cheque deposit, and digital card controls. Distribution combines 45+ branches across BC, a 4,000+ ATM ding-free network across Canada, a multilingual mobile mortgage advisor team (English, Punjabi, Hindi, Urdu, Cantonese, Mandarin, Tagalog, French), a 24/7 Advice Centre, and an online onboarding flow with ~5-minute account opening. Value-added integrations include Coursera (13,000+ courses bundled with Elevate Chequing, valued at ~$538/year), Qtrade Direct Investing for self-directed investing, and Securian Canada for creditor insurance.

Revenue is generated primarily through net interest income on mortgages, personal and commercial loans, lines of credit, and credit card balances, supplemented by monthly account fees ($0-$16.95 across tiers), annual credit card fees ($20-$120), interchange and ancillary fees, insurance referral commissions from Securian, and wealth management advisory fees. Customer acquisition is direct-to-consumer via digital self-serve, phone advisory, branch appointments, mobile mortgage advisors, and aggressive promotional offers (up to $4,100 in cash bonuses plus 3.70% bonus savings rates for new members), targeting four primary segments: individual consumers (including students, seniors, and newcomers), small and medium businesses, mid-to-large commercial enterprises, and underserved Canadians through equitable lending programs like the Escalator Loan in partnership with DUCA, Kindred, Vancity, and Your Neighbourhood Credit Union.

Name

Coast Capital Savings

Legal name

Coast Capital Savings Federal Credit Union

Website

https://coastcapitalsavings.com

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Coast Capital Savings is a Canadian member-owned federal credit union serving 730,000+ members nationally with retail banking, mortgages, credit cards, business and commercial lending, and wealth management, distributed via 45+ branches, a 4,000+ ATM network, and award-winning digital banking.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (522130), Savings Institutions and Other Depository Credit Intermediation (522180), Commercial Banking (522110)

SIC

Savings Institution, Federally Chartered (6035), Personal Credit Institutions (6141)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industries

Credit Cards & Revolving Credit (FSABAAAC), SME Business Lending (Term Loans, Lines of Credit, Overdrafts) (FSABABAB)

Keywords

• Retail banking services
• Credit union banking
• Consumer lending
• Mortgage lending
• Wealth management

Headquarters

HQ city

Surrey

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income: Coast Capital earns interest income on outstanding mortgage balances, personal loans, lines of credit, and business loans. Variable and fixed rate mortgages generate the largest share of interest revenue, supplemented by credit card revolving balances.
2. Account & Transaction Fees: Monthly account fees (ranging from $0 to $16.95/month depending on account tier), overdraft fees, wire transfer fees, and ATM transaction fees from non-network withdrawals.
3. Credit Card Fees & Interchange: Annual fees on credit cards ($20-$120/year), interest on cash advances and unpaid balances, and interchange income from merchant transactions.
4. Insurance & Ancillary Products: Creditor insurance offered through Securian Canada on mortgages, loans, and lines of credit, generating referral/commission revenue.
5. Investment Products: Revenue from mutual fund management, GIC sales, wealth management advisory fees, and registered account administration.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Coast Capital Savings is a Canadian federal credit union providing retail and commercial banking products to individual consumers and businesses, including chequing and savings accounts, Mastercard credit cards, fixed and variable mortgages, personal loans and lines of credit, registered investment accounts (TFSA, RRSP, FHSA), GICs, mutual funds, wealth management, business banking, and commercial lending. Distribution combines an award-winning digital banking platform (Coast Online Banking and Coast Mobile app) with a 45+ branch network across British Columbia, multilingual mobile mortgage advisors, and a 4,000+ ATM ding-free® network.

Product overview

Coast Capital Savings is a Canadian federal credit union offering a comprehensive suite of banking products and services through a multi-channel platform. The core product portfolio includes personal chequing accounts (Free Chequing, Unlimited Chequing, Elevate Chequing, and US Chequing), savings accounts (High-Interest Savings Account), and credit cards (World Mastercard, Cash Back World Elite Mastercard, Centra Gold Mastercard, Classic Mastercard, and US Dollar Mastercard) issued through Collabria Financial Services. Mortgage products encompass Fixed Rate Mortgages, Variable Rate Mortgages, Construction Mortgages, and HomeownerFlex (a home equity borrowing solution). The digital banking platform includes Coast Online Banking and Coast Mobile Banking App, enhanced with Money Manager (financial management tool) and ID Assist (identity protection service). Business and commercial banking services include business chequing/savings, credit cards, lending, equipment financing, commercial real estate financing, and payments/cash management. Investment products include GICs, Mutual Funds, TFSAs, RRSPs, FHSAs, and full Wealth Management services. The Elevate Chequing account integrates Coursera for career development, while all accounts feature extensive ATM networks and digital banking capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• HomeownerFlex: A borrowing option that unlocks home equity through a combination of mortgage and home equity line of credit.
• Coast Online Banking
• Coast Mobile Banking
• ID Assist

Products and services

• Free Chequing, Free Debit, and More Account No-monthly-fee chequing account for individual consumers with unlimited day-to-day transactions, free withdrawals and deposits at 4,000+ ding-free ATMs across Canada, and free eStatements; can qualify as a low-cost or no-cost account under FCAC guidelines for students, seniors, newcomers, and Indigenous peoples.
• Unlimited Chequing Account Chequing account for individual consumers with unlimited day-to-day transactions, free Interac e-Transfers, included ID Assist 24/7 identity theft protection, one free book of 25 single Canadian cheques per year, and free paper or eStatements; monthly fee $8.50 or less, reduced to $0 for seniors 59+, youth 25 and under, or members maintaining a $4,000 minimum balance.
• Elevate Chequing Account Premium chequing account for individual consumers offering unlimited day-to-day transactions, free Interac e-Transfers, free Coursera access (13,000+ courses valued at $538/year), ID Assist 24/7 identity theft protection with password manager, 2 free Canadian ATM withdrawals per month, 3 free international ATM withdrawals per year, and up to $50 rebate on first-year credit card annual fee; monthly fee $16.95 or less.
• US Chequing Account US dollar-denominated chequing account for members who need to deposit or write cheques in US dollars, with no monthly fee, unlimited deposits, and one free withdrawal per month; transaction fee waived with $1,000 minimum monthly balance.
• High-Interest Savings Account Savings account for individual consumers offering 0.30% interest rate (calculated daily, paid monthly), no monthly fee, and 2 free monthly transactions; new members can earn a 3.70% bonus interest rate for a limited time, with e-Transfer sending at $1.50 each and receiving free.
• Classic Mastercard Basic Mastercard credit card for individual consumers with a 13.99% purchase interest rate, $20 annual fee, Purchase Protection, Extended Warranty Insurance, and Mobile Device Insurance.
• Centra Gold Mastercard Low-interest rewards Mastercard credit card for individual consumers earning 1 point per $1 on all purchases, with $50 annual fee, 12.99% purchase rate, Purchase Protection, Extended Warranty Insurance, and Mobile Device Insurance.
• US Dollar Mastercard US dollar-denominated Mastercard credit card for individual consumers with no foreign transaction fees on US purchases, earning 1 point per $2 USD spent on all purchases, $50 USD annual fee, Purchase Protection, Extended Warranty Insurance, Auto Rental Collision/Loss Damage Insurance, and zero-liability fraud protection.
• World Mastercard Premium rewards Mastercard credit card for individual consumers earning 3 points per $1 on groceries (up to $20K), 2 points per $1 on dining and entertainment (up to $15K), and 1 point per $1 on all other purchases, with $120 annual fee and comprehensive insurance including Purchase Protection, Extended Warranty, Auto Rental Insurance, Mobile Device Insurance, Emergency Health Care, Travel Assistance, Baggage, and Trip Cancellation.
• Cash Back World Elite Mastercard Maximum rewards Mastercard credit card for individual consumers earning 4 points per $1 on grocery and sustainable transit (up to $20K cap) and 2 points per $1 on select recurring bills, digital streaming, and dining (up to $20K cap), with $120 annual fee and insurance including Purchase Protection, Extended Warranty, Auto Rental Insurance, Mobile Device Insurance, Emergency Health Care, Travel Assistance, and Baggage coverage.
• Fixed Rate Mortgages Mortgages for individual consumers with fixed interest rates offering payment stability throughout the term, available in 1 to 10 year terms, with features including no rate fluctuations, extra payment options, and optional HomeownerFlex borrowing; high-ratio rates available for down payments less than 20%.
• Variable Rate Mortgages Mortgages for individual consumers with interest rates that fluctuate with prime rate, available in 5-year closed terms with the option to convert to a fixed rate at any point without penalty, offering potential savings if prime rate decreases.
• Construction Mortgages Mortgage financing for individual consumers building custom homes, with advances to cover construction costs, interest-only payments for up to 18 months during construction, and pre-agreed terms.
• HomeownerFlex Home equity borrowing product for individual consumers that combines a mortgage with a home equity line of credit, allowing members to access up to 65% of home value through their chequing account, debit card, cheques, or in branch without new legal fees in most cases.
• Home Equity Line of Credit Revolving credit facility for individual consumers secured by home equity, allowing access to up to 65% of home value, with interest charged only on the amount used and funds accessible through chequing account, debit card, cheques, or in branch for renovations, investments, or debt consolidation.
• Personal Loans Personal installment loans for individual consumers used to fund planned purchases, applied for online through Coast Online Banking and repaid on a fixed schedule.
• Auto Finance Auto financing for individual consumers to purchase or refinance new or used vehicles, distributed through the Coast Auto Financing channel and dealer partnerships.
• GICs (Guaranteed Investment Certificates) Guaranteed investment certificates for individual consumers with flexible terms to match buying timelines, protected through CDIC up to $100,000 per category, with a $500 minimum to open, available in non-registered and registered accounts (RRSP, FHSA, TFSA).
• Mutual Funds Professionally managed mutual funds for individual consumers offering diversification across various asset classes, available through Coast Capital's wealth management services.
• TFSA (Tax-Free Savings Account) Tax-advantaged savings account for individual consumers allowing tax-free growth on investments with no limits on withdrawals or holding period, with flexible investment options and unused contribution room carrying over to the next year.
• RRSP (Registered Retirement Savings Plan) Tax-deferred retirement savings account for individual consumers with a Home Buyers Plan option allowing tax-free withdrawals up to $60,000 for first-time home purchase, with flexible repayment options.
• First Home Savings Account (FHSA) Tax-advantaged savings account for first-time homebuyers allowing contributions up to $8,000 annually and $40,000 total, with tax-free growth and the ability to transfer unused funds to an RRSP; no repayment required if used to purchase a home.
• Wealth Management Comprehensive wealth management services for individual consumers, business owners, and commercial clients, including investment advice, retirement planning, estate planning, and will preparation delivered through dedicated advisors.
• Business Banking Comprehensive business banking solutions for small and medium-sized businesses including business chequing and savings accounts, business credit cards, payment services, digital business banking, business loans, lines of credit (up to $35,000 approved in 30 minutes), equipment financing, and auto financing.
• Commercial Banking Banking services for businesses with complex needs, including tailored banking, commercial real estate financing, construction and land financing, and cash management solutions, with a dedicated relationship manager as single point of contact.
• Coast Online Banking Web-based online banking platform for members enabling account management, bill payment, money transfers, mobile cheque deposit, alerts, and eStatements as part of the Surviscor Best Credit Union for Mobile Experience award-winning digital banking suite.
• Coast Mobile Banking App Mobile banking application for members offering bill payments, Interac e-Transfers, photo-capture cheque deposits, money transfers, digital void cheques, Touch ID/Face ID biometric login, spending tracking, and security alerts; recognized as Best Credit Union for Mobile Experience by Surviscor in 2023 and 2024.

Quantifiable outcome

• Over $112 million reinvested into local communities since 2000
• +4 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core.

• DUCA Financial Services Credit Union & The DUCA Impact LabcoreStrategic or Co-development Partner · 18 February 2026Coast Capital Savings joined an existing collaboration of values-driven credit unions including DUCA, Kindred Credit Union, Vancity, and Your Neighbourhood Credit Union, focused on developing equitable banking solutions for Canadians facing rising financial pressure. The collaboration develops programs such as the Escalator Loan program, which provides fair and accessible loan options designed to help vulnerable Canadians escape cycles of high-cost predatory debt. Canadian households are carrying record levels of debt, with higher interest rates and rising living costs placing increased strain on families.
• Kindred Credit UnioncoreStrategic or Co-development Partner · 18 February 2026Part of the credit union collaborative focused on developing equitable banking solutions for Canadians facing rising financial pressure, including the Escalator Loan program to help vulnerable Canadians escape cycles of high-cost predatory debt.
• VancitycoreStrategic or Co-development Partner · 18 February 2026Part of the credit union collaborative focused on developing equitable banking solutions for Canadians facing rising financial pressure, including the Escalator Loan program to help vulnerable Canadians escape cycles of high-cost predatory debt.
• Your Neighbourhood Credit UnioncoreStrategic or Co-development Partner · 18 February 2026Part of the credit union collaborative focused on developing equitable banking solutions for Canadians facing rising financial pressure, including the Escalator Loan program to help vulnerable Canadians escape cycles of high-cost predatory debt.
• Collabria Financial Services Inc.coreChannel Partner/ Reseller/ DistributorCollabria issues Coast Capital-branded Mastercard credit cards (World Mastercard, Cash Back World Elite Mastercard, Centra Gold Mastercard, Classic Mastercard, US Dollar Mastercard) under license from Mastercard International. Coast Capital promotes Collabria cards and earns referral revenue through co-branded card offerings.
• Central 1 Credit UnioncoreTechnology or IntegrationCentral 1 Credit Union serves as Coast Capital's beneficiary bank for wire transfers, providing the SWIFT code (CUCXCATTVAN) and routing infrastructure for incoming and outgoing wire transfers. Coast Capital's wire transfer instructions specify Central 1 at 1441 Creekeide Drive, Vancouver, BC as the beneficiary bank.
• Prospera Credit Union & Sunshine Coast FinancialcoreStrategic or Co-development PartnerProspera Credit Union and Sunshine Coast Financial have officially merged with Coast Capital to form Canada's largest national purpose-driven credit union, serving over 730,000 members across the combined entity. The merger extends Coast Capital's national reach and brings together three complementary credit union brands under one cooperative.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Wealthsimple: Wealthsimple is a Canadian fintech offering chequing, savings, investing, and crypto products that overlaps with Coast Capital's Elevate chequing, GIC, mutual fund, and wealth management offerings. It is an emerging competitor targeting Coast Capital's younger members with a digital-first proposition.
• Neo Financial: Neo Financial is a Canadian fintech offering no-fee chequing, high-yield savings, and a co-branded credit card with rewards — directly competitive with Coast Capital's Free Chequing, High-Interest Savings, and Collabria-issued Mastercard products. It represents an emerging threat to Coast Capital's deposit and card franchise.

Direct peers

• Vancity: Vancity is British Columbia's other large values-based credit union and a direct competitor in the same BC market, with overlapping personal, business, and commercial banking products and a similar social-purpose mission. Vancity is a partner in the same values-driven credit union collaboration as Coast Capital.
• Alterna Savings: Alterna Savings is a Canadian credit union operating across Ontario and Quebec with personal and commercial banking, mortgages, and wealth services. It is comparable to Coast Capital as a similarly-sized multi-provincial credit union competing for the same member demographic.
• Meridian Credit Union: Meridian is one of Canada's largest credit unions, primarily serving Ontario, with a comparable product set including chequing, mortgages, commercial lending, and wealth management. It is a direct peer in scale, structure, and competitive positioning to Coast Capital, differing mainly by geography.
• DUCA Financial Services Credit Union: DUCA is an Ontario-based values-driven credit union with a comparable social-purpose mandate and a partner in the same credit union collaboration as Coast Capital. It offers similar personal and small business banking products to a comparable member demographic.

Broad incumbents

• TD Bank Group: TD is one of Canada's Big Five chartered banks with overlapping retail, mortgage, credit card, and wealth products. It is a broad incumbent competing for the same primary-banking relationship Coast Capital seeks, particularly in BC where TD has a strong branch presence.
• Desjardins Group: Desjardins is Canada's largest credit union cooperative by assets and members, operating broadly across Quebec and nationally. It offers the same full suite of personal, business, commercial, and wealth services as Coast Capital, but at significantly greater scale and broader geographic reach.
• Royal Bank of Canada (RBC): RBC is Canada's largest chartered bank and the dominant incumbent competitor across personal banking, mortgages, credit cards, wealth management, and commercial banking. It competes head-to-head with Coast Capital for the same Canadian consumer and SMB segments at much greater scale.
• Tangerine Bank: Tangerine is Scotiabank's digital-first direct bank competing for the same low-fee, digitally-engaged consumer segment that Coast Capital targets. It represents the digital-incumbent threat to Coast Capital's online savings and chequing products.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/coast_capital
• YouTubeyoutube.com/user/CoastCapitalSavings
• Facebookfacebook.com/coastcapitalsavings
• LinkedInlinkedin.com/company/coast-capital-savings
• Instagraminstagram.com/coast_capital

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coast Capital Savings