CRS Temporary Housing

What CRS Temporary Housing does

CRS Temporary Housing is a Phoenix-headquartered, tech-enabled provider of temporary housing and managed repair solutions serving insurance carriers and their displaced policyholders across the United States. Founded in 1989, the company has placed 300,000+ families in temporary accommodations and currently serves more than 100 national and regional insurance companies, generating revenue on a per-claim, per-placement basis billed directly to carriers under enterprise agreements. Its core offerings include emergency hotel placements, long-term furnished housing (rental homes, condominiums, townhomes), pet-friendly accommodations, furniture rental, and catastrophe (CAT) response services delivered nationwide on a 24/7/365 basis.

The company's product surface is anchored by the CRS360 Adjuster Portal, a web-based platform that allows claims adjusters to submit housing requests, view claim details, access invoices and statements, request extensions, and communicate via live chat, accessible on desktop, tablet, or smartphone with encrypted transactions and SOC 2-compliant security controls. In April 2025, CRS launched its Managed Repair Program, extending the offering beyond displacement into end-to-end restoration through a nationwide network of vetted, licensed, and bonded contractors. A March 2025 strategic partnership with Airbnb augments housing supply, particularly in remote and underserved markets, while a landlord portal supports a parallel rental supply network.

The business model is B2B2C with a sales-led, enterprise field-sales go-to-market targeting insurance carriers and their claims adjusters. Policyholders are reached indirectly as beneficiaries of carrier-paid LOU coverage. In January 2026, Ridgemont Equity Partners acquired CRS from Reverence Capital Partners; during Reverence's four-year hold, CRS acquired Assured Relocation (July 2022), more than doubled adjusted EBITDA, and built out the Managed Repair Program. The company employs 101–250 people and reports operating metrics including initial contact within 30 minutes and hotel booking within one hour.

Name

CRS Temporary Housing

Legal name

CRS Temporary Housing

Website

https://crsth.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Short description

CRS Temporary Housing is a Phoenix-based, tech-enabled provider of temporary housing and managed repair services for U.S. insurance carriers and their displaced policyholders. Operating since 1989, it serves 100+ carriers through the CRS360 adjuster portal and has placed 300,000+ families.

Ownership category

akta.pro rank

Product category

Insurance Claims Temporary Housing Services

NAICS

General Rental Centers (5323), Consumer Goods Rental (5322)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Insurance / Disaster Temporary Housing (ALE, Claims Housing) (THAMAHAC)

akta.pro secondary industries

Insurance Displacement & Temporary Housing (ALE) (THAMAFAG), Corporate Extended-Stay Housing (Relocation & Project-Based) (THAMAFAA)

Keywords

• Temporary housing services
• Managed repair programs
• Insurance loss of use
• Catastrophe response services
• Adjuster claims management

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Temporary Housing Placement Services: CRS earns fees by placing displaced policyholders into temporary accommodations (hotels, rental homes, condominiums, townhomes) on behalf of insurance carriers. Revenue is generated on a per-claim, per-placement basis as part of insurance loss-of-use (LOU) coverage claims. Services are billed directly to insurance carriers with customizable billing options for adjusters.
2. Managed Repair Program: CRS connects policyholders with a nationwide network of vetted, licensed, and bonded contractors to manage property repairs following insurance claims. CRS coordinates the repair process from emergency response through final inspection, earning fees for program management and coordination services provided to insurance carriers.
3. Additional Services: Additional fee-generating services include pet boarding, alternative housing arrangements, furniture rental, adjuster relocation, fair rental value assessments, and disaster assistance. These are add-on services billed alongside core housing and repair placements.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

CRS Temporary Housing places displaced insurance policyholders into temporary accommodations — including emergency hotel stays, rental homes, condominiums, and townhomes — and, through its Managed Repair Program, coordinates property restoration with a nationwide network of vetted, licensed, and bonded contractors. The company operates 24/7/365 across the United States on behalf of insurance carriers and their claims adjusters, end-to-end managing temporary housing, pet boarding, furniture rental, and repair coordination for properties rendered uninhabitable by fire, water, wind, or natural disasters.

Product overview

CRS Temporary Housing operates as a tech-enabled provider offering two integrated core services: temporary housing placement and managed repair solutions. The temporary housing services include emergency hotel stays, long-term housing options, and catastrophe response, all managed through the CRS 360 Adjuster Portal. The Managed Repair Program (MRP) extends the service offering by connecting policyholders with vetted contractors for property restoration. Together, these services provide insurance carriers and policyholders with end-to-end support from initial displacement through home repair completion, serving over 100 national and regional insurance companies across the United States.

Differentiator

Problem solved

Functional benefit

Products and services

• Temporary Housing Services Placement of displaced families into emergency hotels and long-term rental accommodations following property damage covered by insurance, with 24/7 nationwide service, pet-friendly options, furniture rental, and fully furnished units including linens, towels, and kitchen supplies.
• Managed Repair Program (MRP) Full-service property restoration program coordinating emergency response, vetted licensed and bonded contractor dispatch, verified estimate accuracy, ongoing communication, and guaranteed workmanship for policyholders returning from temporary housing after property damage claims.
• CRS360 Adjuster Portal

Quantifiable outcome

• 300k+ families served over 36+ years
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• AirbnbcoreStrategic or Co-development Partner · 26 March 2025CRS partnered with Airbnb in March 2025 to expand temporary housing options for policyholders. The collaboration combines CRS' 35+ years of insurance temporary housing experience with Airbnb's vast network of properties across North America. CRS gains access to Airbnb's diverse inventory of single-family homes, condos, and unique properties, particularly benefiting policyholders in remote or underserved markets. Greg Denny, CRS Director of Supply Chain, noted the partnership drives industry innovation and enables CRS to exceed policyholder needs.
• Assured Relocation, Inc.coreStrategic or Co-development Partner · 22 July 2022CRS acquired Assured Relocation, a California-based temporary housing provider, in July 2022. The acquisition positioned CRS as a leader in the temporary housing sector and expanded the company's national footprint. The acquisition was completed during Reverence Capital Partners' ownership and contributed to CRS' EBITDA growth.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ALE Solutions: ALE Solutions is one of the longest-standing direct competitors to CRS, providing temporary housing placement for displaced insurance policyholders under loss-of-use and ALE coverage. Same buyer (insurance carriers and adjusters), same end-customer (policyholders), and same core workflow.
• Careserve Housing Solutions: Careserve is a direct competitor focused on housing placement and related services for insurance carriers managing displaced policyholders. It targets the same adjuster and carrier buying motion as CRS and competes on placement speed, supply network, and service breadth.
• Corporate Housing by BridgeStreet: BridgeStreet is a global corporate housing provider that, like CRS, supplies fully furnished short-term and extended-stay accommodations. While its primary focus is corporate relocations, it also serves insurance displacement demand and competes for the same landlord network and furnished inventory.
• BluSky Restoration Contractors: BluSky is a national restoration and reconstruction provider serving insurance carriers after property damage. It overlaps directly with CRS's Managed Repair Program on the contractor-coordination and rebuild side of the insurance claim lifecycle.

Broad incumbents

• Belfor Property Restoration: Belfor is the largest global disaster restoration and property recovery franchise network, serving insurance carriers and property owners after fire, water, and storm damage. It competes with CRS's MRP service line as a broad incumbent with established national contractor coverage.
• ServiceMaster Restore: ServiceMaster Restore is a national franchise network for residential and commercial restoration. It overlaps with CRS's Managed Repair Program in providing post-loss contractor services billed through insurance claims, and is a broad incumbent rather than a niche specialist.
• Interstate Restoration: Interstate Restoration (now part of FirstService) is a national commercial and residential disaster restoration provider serving insurance carriers. It is a broad incumbent overlapping with CRS's Managed Repair Program on the contractor-network and rebuild coordination side of the claim.

Others

• Airbnb: Airbnb is both a CRS supply partner (announced March 2025) and a potential structural threat. Its direct-to-policyholder inventory and growing insurance partnerships place it adjacent to CRS's core housing placement business without directly competing for the same B2B2C adjuster workflow.

Emerging players

• Sonder Holdings: Sonder is a tech-enabled short-term and extended-stay accommodation provider. While its primary customer is the corporate traveler, its tech-forward furnished apartment model competes with CRS for furnished short-term rental supply and adjacent end customers.
• Kasa: Kasa is a tech-enabled operator of apartment-style short-term and extended-stay rentals. Its professionally managed furnished inventory competes for the same landlord supply CRS relies on and serves overlapping corporate/insurance extended-stay demand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/crstemphousing
• LinkedInlinkedin.com/company/crs-temporary-housing
• Instagraminstagram.com/crstemphousing

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRS Temporary Housing