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New Frontier Group

Full company profile

uuid00092uz

Namestring
New Frontier Group
Legal namestring
New Frontier Group, Inc
Websiteurl
newfrontiergroup.com
Company typeenum
Private
Founded yearint
2002
Descriptiontext

New Frontier Group, Inc. is a private US services company founded in 2002 and headquartered in Foothill Ranch, California. It operates two distinct service lines. The first is data-driven healthcare cost containment for the international private medical insurance (IPMI) sector, delivered through a long-running flagship partnership with iPMI Global — renewed in November 2025 for an additional seven years — focused on payment accuracy, cost savings, and patient outcomes for organizations with members worldwide. The second is face-to-face retail customer experience delivery for telecommunications carriers, executed through an expanded partnership with AT&T that grew New Jersey retail coverage by 25% and retail activations by 45% in 2025.

The company's technology layer is described as data-driven cost management and payment accuracy tooling, with a domain specialization in IPMI claims. No standalone product platform, named modules, or proprietary software architecture are disclosed; the offering is positioned as tailored services rather than packaged software. Revenue is generated through subscription/recurring arrangements on the healthcare side and professional services on the retail side. Pricing is not publicly disclosed.

Go-to-market is sales-led and partnership-anchored. The company serves only two named enterprise customers (AT&T and iPMI Global), both at flagship or core strategic tier, and channels its retail work through AT&T-branded physical storefronts. The company employs 51–100 people, added 13 new positions in 2025 tied to the New Jersey retail expansion, and is led by President and CEO Gitte Bach. No funding rounds, acquisitions, subsidiaries, regulatory actions, or external investors are disclosed in the available data, and the ownership structure is not publicly stated.

Short descriptiontext

New Frontier Group is a private US services firm that delivers data-driven cost containment and payment accuracy solutions to international private medical insurers (via iPMI Global) and face-to-face retail customer experience services for AT&T.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersFoothill Ranch, United States
HQ citystring
Foothill Ranch
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
healthcare cost management, claims administration, insurance cost containment, retail staffing services, customer experience management
SIC code2 codes
  • Insurance Agents, Brokers & Service6411
  • Services-Health Services8000
Product category
Healthcare Cost Management Services
Social media profiles2 records
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model2 records
1Healthcare Cost Management Services
TypeSubscription Recurring
Description

Services focused on cost containment, payment accuracy, and better patient outcomes through data-driven solutions for international private medical insurance organizations

einpresswire.com
2Retail Services
TypeProfessional Services
Description

Face-to-face customer experiences and staffing services for AT&T retail operations

einpresswire.com
Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components4 values
Personnel, Operations, Technology or R&D, Marketing or Sales
GTM typeB2B
B2B
Offering typeServices
Services
Core offering1 text field

New Frontier Group provides data-driven healthcare cost management, claims administration, and cost containment services for international private medical insurance (IPMI) organizations. The company also delivers face-to-face retail customer experience and staffing services for AT&T retail operations, supporting activations, leadership development, and expanded retail coverage.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • 45% increase in retail activations in New Jersey in 2025
+2 more records
Product overview1 text field

New Frontier Group is a services-focused company that provides international private medical insurance (IPMI) cost management solutions and retail customer experience services. The company operates through strategic partnerships, delivering data-driven healthcare cost containment services to organizations with members worldwide, as well as face-to-face customer experience solutions for retail clients such as AT&T. No specific named products, modules, or platform architecture are detailed in the available source data.

Product and service2 records
1IPMI Cost Containment Solutions
CategoryHealthcare Cost Management
Description

Data-driven solutions for global healthcare cost management, delivering cost containment, payment accuracy, and improved patient outcomes for international private medical insurance organizations with members worldwide.

2AT&T Retail Customer Experience Services
CategoryRetail Customer Experience Services
Description

Face-to-face retail customer experience, staffing, and leadership development services delivered through AT&T retail locations, supporting activations and customer experience for telecommunications retail operations.

Scale indicator3 records

Each record includes

Type, Value, Description, Source

Partnership2 partners
1iPMI Global
Strategic tierFlagshipTypeStrategic or Co-development PartnerAnnounced on2025-11-26
Description

iPMI Global and New Frontier Group renewed their strategic partnership for another seven years, continuing collaboration to improve global healthcare cost management and insight in the international private medical insurance (IPMI) sector. The alliance emphasizes delivering cost savings, payment accuracy, and better patient outcomes through data-driven solutions and tailored services, serving organizations with members worldwide.

2AT&T
Strategic tierCoreTypeChannel Partner/ Reseller/ DistributorAnnounced on2025-10-14
Description

New Frontier Group expanded its partnership with AT&T, focusing on delivering face-to-face customer experiences. This partnership drove growth in retail markets, increased staffing, and leadership development in 2025. The company reported a 45% increase in retail activations in New Jersey, created 13 new positions, and expanded AT&T retail coverage by 25%.

Recent move4 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight4 records

Each record includes

Type, Description

Market position
Competitive moat4 records

Each record includes

Type, Details

Key highlights5 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers2 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment2 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature1 record

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

New Frontier Group

Healthcare Cost Management Servicesnewfrontiergroup.com

New Frontier Group is a private US services firm that delivers data-driven cost containment and payment accuracy solutions to international private medical insurers (via iPMI Global) and face-to-face retail customer experience services for AT&T.

What New Frontier Group does

New Frontier Group, Inc. is a private US services company founded in 2002 and headquartered in Foothill Ranch, California. It operates two distinct service lines. The first is data-driven healthcare cost containment for the international private medical insurance (IPMI) sector, delivered through a long-running flagship partnership with iPMI Global — renewed in November 2025 for an additional seven years — focused on payment accuracy, cost savings, and patient outcomes for organizations with members worldwide. The second is face-to-face retail customer experience delivery for telecommunications carriers, executed through an expanded partnership with AT&T that grew New Jersey retail coverage by 25% and retail activations by 45% in 2025.

The company's technology layer is described as data-driven cost management and payment accuracy tooling, with a domain specialization in IPMI claims. No standalone product platform, named modules, or proprietary software architecture are disclosed; the offering is positioned as tailored services rather than packaged software. Revenue is generated through subscription/recurring arrangements on the healthcare side and professional services on the retail side. Pricing is not publicly disclosed.

Go-to-market is sales-led and partnership-anchored. The company serves only two named enterprise customers (AT&T and iPMI Global), both at flagship or core strategic tier, and channels its retail work through AT&T-branded physical storefronts. The company employs 51–100 people, added 13 new positions in 2025 tied to the New Jersey retail expansion, and is led by President and CEO Gitte Bach. No funding rounds, acquisitions, subsidiaries, regulatory actions, or external investors are disclosed in the available data, and the ownership structure is not publicly stated.

New Frontier Group firmographics

Firmographics
Name
New Frontier Group
Legal name
New Frontier Group, Inc
Website
https://newfrontiergroup.com
Company type
Private
Founded year
2002
Operating status
Operating
Headcount range
51–100 employees
Short description
New Frontier Group is a private US services firm that delivers data-driven cost containment and payment accuracy solutions to international private medical insurers (via iPMI Global) and face-to-face retail customer experience services for AT&T.
Ownership category
akta.pro rank

Where New Frontier Group is headquartered

Location

Headquarters

HQ city
Foothill Ranch
HQ country
United States
HQ region
North America

Offices1 record

Markets served

New Frontier Group business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

  1. Healthcare Cost Management Services: Services focused on cost containment, payment accuracy, and better patient outcomes through data-driven solutions for international private medical insurance organizations
  2. Retail Services: Face-to-face customer experiences and staffing services for AT&T retail operations

Go-to-market motion1 record

Distribution channels1 record

New Frontier Group product offering

Product offering

Core offering

New Frontier Group provides data-driven healthcare cost management, claims administration, and cost containment services for international private medical insurance (IPMI) organizations. The company also delivers face-to-face retail customer experience and staffing services for AT&T retail operations, supporting activations, leadership development, and expanded retail coverage.

Product overview

New Frontier Group is a services-focused company that provides international private medical insurance (IPMI) cost management solutions and retail customer experience services. The company operates through strategic partnerships, delivering data-driven healthcare cost containment services to organizations with members worldwide, as well as face-to-face customer experience solutions for retail clients such as AT&T. No specific named products, modules, or platform architecture are detailed in the available source data.

Differentiator

Problem solved

Functional benefit

Products and services

  • IPMI Cost Containment Solutions Data-driven solutions for global healthcare cost management, delivering cost containment, payment accuracy, and improved patient outcomes for international private medical insurance organizations with members worldwide.
  • AT&T Retail Customer Experience Services Face-to-face retail customer experience, staffing, and leadership development services delivered through AT&T retail locations, supporting activations and customer experience for telecommunications retail operations.

Quantifiable outcome

  • 45% increase in retail activations in New Jersey in 2025
  • +2 more outcomes

Companies that use New Frontier Group

Customer profile

Named customers2 records

Segments2 records

Ideal customer profiles2 records

New Frontier Group technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature1 record

New Frontier Group partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered flagship and core.

  • iPMI GlobalflagshipStrategic or Co-development Partner · 26 November 2025iPMI Global and New Frontier Group renewed their strategic partnership for another seven years, continuing collaboration to improve global healthcare cost management and insight in the international private medical insurance (IPMI) sector. The alliance emphasizes delivering cost savings, payment accuracy, and better patient outcomes through data-driven solutions and tailored services, serving organizations with members worldwide.
  • AT&TcoreChannel Partner/ Reseller/ Distributor · 14 October 2025New Frontier Group expanded its partnership with AT&T, focusing on delivering face-to-face customer experiences. This partnership drove growth in retail markets, increased staffing, and leadership development in 2025. The company reported a 45% increase in retail activations in New Jersey, created 13 new positions, and expanded AT&T retail coverage by 25%.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

New Frontier Group competitors and assessment

Company assessment

Market position

Competitive moat4 records

Key highlights5 records

Customer concentration

New Frontier Group social profiles

Digital presence

New Frontier Group financial estimates

Financial estimate

Revenue estimate

Valuation estimate

New Frontier Group leadership team

Management profile

Number of profiles

Profiles1 record

New Frontier Group funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

New Frontier Group M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Frontier Group

What does New Frontier Group do?

New Frontier Group provides data-driven healthcare cost management, claims administration, and cost containment services for international private medical insurance (IPMI) organizations. The company also delivers face-to-face retail customer experience and staffing services for AT&T retail operations, supporting activations, leadership development, and expanded retail coverage.

Is New Frontier Group a public or private company?

New Frontier Group is a private company. It is classified as unknown and is currently operating.

When was New Frontier Group founded?

New Frontier Group was founded in 2002. It employs 51 to 100 people.

Where is New Frontier Group based?

New Frontier Group is headquartered in Foothill Ranch, United States, in the North America region.

How does New Frontier Group make money?

Two revenue lines are on record. Healthcare Cost Management Services are the primary driver. The others are retail Services.

Does New Frontier Group have an API?

No public API is recorded for New Frontier Group.

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Live signals
ITIJTelemedicine: how far has it come, and where is it going next?Healthcare industry experts from Cigna Healthcare, New Frontier Group, and Doctorcall discussed the transformation of telemedicine from a supplementary convenience service before the COVID-19 pandemic to an essential component of healthcare delivery, with video appointments growing by 1,300% relative to pre-pandemic levels by 2025. The article explores cross-border telemedicine growth, AI integration in diagnostics and remote patient monitoring, and regulatory challenges including varying licensure requirements and reimbursement parity across regions. Experts emphasized that telemedicine's future success depends on balancing innovation with strong governance, creating hybrid AI-supported care models that deliver value for patients, payers, and providers through 2026 and beyond.EIN Presswire7 Years of Strategic Synergy: iPMI Global and New Frontier Group Renew Alliance to Advance Global IPMI Cost ContainmentiPMI Global and New Frontier Group have renewed their strategic partnership, marking seven years of collaboration in the international private medical insurance (IPMI) market. The partnership combines iPMI Global's market intelligence with New Frontier Group's global cost management strategies to deliver healthcare savings and data-driven insights across borders. The renewed alliance will focus on worldwide savings, payment accuracy, and improving patient outcomes.PR NewswireNew Frontier Group, industry leader in Cost Containment and Assistance Solutions, announces the arrival of its newest management team member to its rapidly expanding companyNew Frontier Group, a U.S.-based company specializing in global medical cost containment and assistance solutions, has appointed Ms. Bettina Gammelgaard as Director of Operations to lead its operations in Foothill Ranch, California and support its new expansion to South Florida. Gammelgaard brings over two decades of international health and travel insurance experience, having previously held key positions at International Health Insurance Danmark, BUPA, and most recently as Channel Sales Director at International Medical Group. The company stated this appointment supports its expanding worldwide business development initiatives and ongoing growth in the cost containment and assistance sector.PR NewswireNew Frontier Group, industry leader in Cost Containment and Assistance Solutions, announces the arrival of its newest management team member to its rapidly expanding companyNew Frontier Group announced the appointment of Ms. Paula Gamboa as Senior Director of Business Development for LATAM, based in south Florida with a focus on Latin America and Spain. Gamboa brings over 25 years of experience in cost-containment and assistance services, having previously spent a year in another business sector before returning to the travel and international health insurance market. She will be responsible for developing new and existing client relationships and launching new product and service propositions for the company.PR NewswireNew Frontier Group, industry leader in Cost Containment and Assistance Solutions, announces the arrival of its newest management team member to its rapidly expanding companyNew Frontier Group, a global leader in international medical cost containment and assistance solutions, has appointed Rob Upton as its new Group Business Development Director, based in the UK. Upton brings extensive experience from the travel insurance sector, having previously held senior positions at Mondial, Europ Assistance, CEGA, and most recently as Director of Insurance Markets at Healix International. The company stated the appointment will strengthen its business development efforts across European, Middle Eastern, and Latin American markets.PR NewswireNew Frontier Group Named 2016 Cost Containment/Claims Management Company Of The YearNew Frontier Group received the 2016 Cost Containment/Claims Management Company of the Year award at the International Travel Insurance Journal's annual global conference awards gala in what was their first year nominated. President and CEO Gitte Bach accepted the award before 800 industry associates, clients, and guests, noting the company's remarkable growth and focus on customer needs. The company was also named a first-time finalist for the ITIJ Marketing Campaign of the Year.PR NewswireIndustry Leader New Frontier Group Hires New Top ExecutiveNew Frontier Group announced the hire of Mr. Thorkild Lykke as Vice President of International Business Development following an extensive worldwide executive search. Lykke will be responsible for working with partners throughout Europe and Asia and will be opening a new Denmark client liaison office to strengthen connections with global customers. The company, established in 2002, is a U.S.-based global leader in international insurance and assistance services.