Harbor Care

What Harbor Care does

Harbor Care (legal entity Harbor Homes, Inc., EIN 02-0351932) is a New Hampshire-based 501(c)(3) nonprofit organization that delivers integrated housing, healthcare, and veteran services. Formed from the merger of Harbor Homes, Keystone Hall, and the So. NH HIV/AIDS Task Force, the organization operates a Federally Qualified Health Center (the Health & Wellness Center in Nashua) providing primary care, pharmacy, dental, mental health, HIV/AIDS, and substance use treatment, alongside permanent supportive housing and transitional housing for veterans across multiple Nashua, Manchester, Plymouth, Claremont, and Antrim facilities. Service scope in 2025 included 5,000+ individuals and families, with 2,300+ receiving clinical care, 1,000+ accessing or maintaining stable housing, and 640+ veterans served.

The underlying technology stack is standard nonprofit healthcare IT: a HIPAA-compliant patient portal (harborcare.myezyaccess.com), electronic health records, telehealth capabilities, and an on-site pharmacy management system. Proprietary technology is not a core competency; instead, the organization's intellectual property is its regulatory and accreditation portfolio (CARF, NCQA Patient-Centered Medical Home and Behavioral Health Integration, HRSA FQHC, NHSC site, FTCA deemed status), its referral infrastructure (NH211 coordinated entry, VA SSVF/HVRP/HUD-VASH), and its integrated service model that combines housing, clinical care, and veteran-specific supports under one operational roof. FY2025 revenue of $40.4 million (against $42.7 million in expenses) was sourced from Medicaid/Medicare/insurance reimbursement, federal grants (VA, HRSA, HUD), state funding for substance use treatment, rental income from owned housing properties, and charitable contributions from corporate sponsors including Bank of America, BAE Systems, Unitil, and Novus Mortgage.

Name

Harbor Care

Legal name

Harbor Homes, Inc.

Website

https://harborcarenh.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Harbor Care is a New Hampshire-based 501(c)(3) nonprofit providing integrated housing, healthcare, and veteran services through its Federally Qualified Health Center, supportive and transitional housing properties, and veteran-specific programs serving 5,000+ individuals annually.

Ownership category

akta.pro rank

Headquarters

HQ city

Nashua

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Healthcare Service Revenue: Revenue from providing healthcare services billed to Medicaid, Medicare, and private insurance. Includes $1.4+ million in free care provided to uninsured/underinsured patients annually.
2. Government Grants: Funding from U.S. Department of Veterans Affairs (including HVRP and SSVF grants), HRSA Health Center Program, HUD-VASH vouchers, and state funding for substance use treatment and recovery services.
3. Donations and Charitable Contributions: Individual donations, corporate sponsorships (Bank of America, Unitil, Novus Mortgage, BAE Systems), memorial gifts, monthly giving program, stock gifts, DAF grants, planned giving, and cryptocurrency donations.
4. Rental Income: Affordable housing rents from permanent supportive housing, transitional housing (veterans pay portion based on income), and recovery houses.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

Harbor Care is a New Hampshire-based nonprofit that delivers integrated housing, healthcare, and veteran services to individuals and families facing homelessness, poverty, addiction, or service-related challenges. Its Health & Wellness Center operates as a Federally Qualified Health Center providing primary care, dental, mental health, pharmacy, HIV/AIDS, and substance use treatment, while separate programs deliver permanent supportive housing, veteran transitional and permanent housing, employment support, and suicide prevention services.

Product overview

Harbor Care operates as a nonprofit providing housing, healthcare, and veteran services across New Hampshire. The organization offers an integrated service model combining a Federally Qualified Health Center (Health & Wellness Center) with primary care, pharmacy, dental, mental health, HIV/AIDS, substance use, and community health services; Permanent Supportive Housing and transitional housing programs; and comprehensive veteran services including transitional/permanent housing, employment support, and suicide prevention. The Health & Wellness Center serves as the hub for healthcare delivery, while the Patient Portal provides online access to health information. Cynthia Day Family Center offers residential substance use treatment, and Boulder Point Veterans Housing provides permanent veteran housing.

Differentiator

Problem solved

Functional benefit

Products and services

• Health & Wellness Center Federally Qualified Health Center providing integrated healthcare services including primary care, pharmacy, dental care, mental health, HIV/AIDS services, substance use treatment, and community health services at two Nashua locations.
• Primary Care Comprehensive primary and preventative care including annual wellness exams, immunizations, chronic disease management, and women's health services.
• Pharmacy On-site nonprofit pharmacy located within the Health & Wellness Center providing affordable prescriptions with sliding-fee scale pricing, exclusive to Harbor Care patients.
• Dental Care Full-service dental clinic providing exams, cleanings, fillings, extractions, root canals, crowns, dentures, and emergency dental services.
• Mental Health Services Mental health support services since 1982 addressing serious mental illnesses including bipolar disorder, anxiety, PTSD, and schizophrenia through sliding-fee scale and insurance assistance.
• HIV/AIDS Services Comprehensive HIV/AIDS care including medical case management, peer support, prevention services (PrEP/PEP), and housing assistance for New Hampshire residents up to 500% Federal Poverty Level.
• Substance Use Treatment Addiction treatment and recovery services including residential rehab at Cynthia Day Family Center, outpatient programs, medication-assisted treatment (MAT), and peer recovery support services.
• Cynthia Day Family Center Residential substance use treatment program for women including pregnant and parenting women, with on-site medical clinic, childcare, and family support services.
• Community Health Services Community health workers linking clients to essential services, providing health education, navigation through social service networks, and health insurance enrollment assistance.
• Permanent Supportive Housing Long-term affordable housing with support services for individuals and families experiencing chronic homelessness or disabilities.
• Transitional Housing for Veterans Temporary housing program for veterans experiencing homelessness providing case management, employment support, and pathways to permanent housing within 24+ months, across 86 units at Buckingham Place, Dalianis House, and BAE Independence Hall.
• Boulder Point Veterans Housing Permanent housing facility in Plymouth, NH offering 25 one-bedroom HUD-VASH apartments and 5 affordable two-bedroom units for veterans, opened July 2019.
• Homeless Veterans Reintegration Program (HVRP) Employment program equipping veterans with skills, resources, and support needed to secure meaningful employment, serving 11 counties in New Hampshire.
• Supportive Services for Veteran Families (SSVF) Program preventing veteran homelessness through housing counseling, VA benefits assistance, referrals to healthcare and legal services, and financial assistance.
• Staff Sergeant Fox Suicide Prevention Program Statewide initiative providing emotional wellness services, suicide prevention education, and lifeline support to veterans and their families.
• Patient Portal Secure online platform providing patients 24-hour access to personal health information including appointments, payment options, and medications.

Quantifiable outcome

• 5,000+ individuals and families helped annually access housing, healthcare, and veteran services
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core, major and minor.

• U.S. Department of Veterans AffairscoreStrategic or Co-development PartnerProvides grants including GPD (Grant and Per Diem) for transitional housing, funds Homeless Veterans Reintegration Program (HVRP), and SSVF (Supportive Services for Veteran Families). HUD-VASH partnership for Boulder Point provides housing vouchers for homeless veterans.
• White River Junction Veteran Affairs Medical CentercoreStrategic or Co-development PartnerPartnership with HUD-VASH Program for Boulder Point Veterans Housing in Plymouth, NH. Coordinates healthcare and supportive services for veterans in the program.
• HUD (U.S. Department of Housing and Urban Development)coreStrategic or Co-development PartnerCollaborates on housing for homeless individuals including those with HIV/AIDS. Provides funding and support for permanent supportive housing programs.
• BAE SystemsmajorGTM or Marketing PartnerCorporate partner supporting BAE Systems Independence Hall in Manchester - 26-unit transitional housing for veterans. BAE employee volunteers recently painted Dalianis House, one of Harbor Care's transitional housing properties.
• NH211coreChannel Partner/ Reseller/ DistributorCoordinated entry partnership for housing services. Individuals experiencing homelessness call 211 to be connected with appropriate housing resources, often Harbor Care programs.
• City of Manchester / Mayor Jay RuaismajorStrategic or Co-development PartnerKey municipal partner in veteran homelessness initiative. Mayor Jay Ruais working with Harbor Care to end veteran homelessness in Manchester, following Nashua's success in 2017.
• Medal of Honor Recipient Ryan PittsminorOthersGuest speaker at Portsmouth event. Pitts challenged attendees to recognize the role every community member can play in supporting veterans and emphasized that meaningful change happens when people come together around a shared mission.
• Local Employers (Construction, Transportation, Healthcare)majorChannel Partner/ Reseller/ DistributorHundred of local employers across industries partner with HVRP for veteran job placement. Employers receive access to trained, motivated veteran candidates and DOL incentives for hiring veterans.
• NH Recovery Community Centers (20+ locations)majorChannel Partner/ Reseller/ DistributorHarbor Care provides technical assistance, capacity building, and acts as business incubator for 20+ Community Recovery Centers across New Hampshire. Services are free and vital to NH's Recovery Oriented System of Care.
• City of NashuamajorStrategic or Co-development PartnerCollaborates with HUD and Harbor Care to ensure access to affordable housing for individuals who are homeless and living with HIV/AIDS.
• Landlords (Seacoast Region)minorChannel Partner/ Reseller/ DistributorCommunity partners needed for the Seacoast veteran homelessness initiative to help veterans secure permanent housing.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Boston Health Care for the Homeless Program: BHCHP operates an integrated model of clinical care, behavioral health, and housing services for individuals experiencing homelessness in Massachusetts. It is the closest direct peer to Harbor Care given its comparable combination of FQHC-style healthcare and supportive housing for high-need populations.
• Community Health Center, Inc. CHC is a large Federally Qualified Health Center providing primary care, behavioral health, dental, and pharmacy services across Connecticut. It is directly comparable to Harbor Care's Health & Wellness Center in scope, federal designations, and patient population focus on underserved and uninsured individuals.
• U.S. Vets: U.S. Vets is the largest nonprofit provider of comprehensive services to veterans experiencing homelessness, including transitional and permanent housing, employment, and behavioral health. It is directly comparable to Harbor Care's veteran-services portfolio, including HVRP-style employment support and HUD-VASH housing.
• Health Care for the Homeless: Health Care for the Homeless (Baltimore) operates FQHC services, permanent supportive housing, and case management for individuals experiencing homelessness. It is a direct peer to Harbor Care in integrating federally qualified primary care with housing for high-need populations.

Regional players

• Pine Street Inn: Pine Street Inn is a New England-based nonprofit providing shelter, permanent supportive housing, and behavioral health services for individuals experiencing homelessness. It overlaps with Harbor Care's housing and behavioral health offerings but operates primarily in Boston rather than New Hampshire.
• Heading Home: Heading Home operates emergency shelter, transitional housing, and permanent supportive housing in the Greater Boston/Cambridge area with integrated case management. It is a regional peer to Harbor Care's housing and veteran services model but in a different geography.
• Veterans Inc. Veterans Inc. is a New England nonprofit providing transitional and permanent housing, employment support, and behavioral health services to veterans in Massachusetts and surrounding states. It is a regional peer to Harbor Care's veteran housing and HVRP employment programs.

Broad incumbents

• Volunteers of America: Volunteers of America is a large national nonprofit operating supportive housing, veteran services (SSVF, HVRP), behavioral health, and FQHC-style programs across many states. It is broadly comparable to Harbor Care's full continuum of housing, veteran, and clinical services but at a much larger and more diversified scale.
• Catholic Charities USA: Catholic Charities operates a national network of housing, behavioral health, veteran, and social service programs. Local affiliates (e.g., Catholic Charities New Hampshire) provide services directly comparable to Harbor Care's integrated housing, healthcare, and veteran offerings across the country.
• The Salvation Army: The Salvation Army operates transitional and permanent housing, addiction recovery programs, veteran services, and community health programs nationally. Its broad portfolio overlaps significantly with Harbor Care's integrated model but at a much larger and more diversified scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/harborcare
• Facebookfacebook.com/harborcare
• LinkedInlinkedin.com/company/harborcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harbor Care