What Veterans Inc does

Veterans Inc. is a Massachusetts-based 501(c)(3) nonprofit founded in 1990 that operates as the largest provider of support services to veterans and their families in New England, with additional operations in Montana and North Dakota. Its service portfolio spans 13 interconnected programs organized around case management, including housing (emergency, transitional, and long-term supportive housing), employment and training, health and wellness, substance use treatment, suicide prevention, supportive services for veteran families (SSVF), gender-responsive women's services, post-9/11 veteran peer support, outreach, food services, and a discount prescription card program. Its flagship capital asset is Independence Hall, a 55,000-square-foot substance use treatment center on 22 acres in Shrewsbury, MA offering clinical stabilization, residential rehabilitation, and intensive outpatient programming.

The organization reports having helped over 100,000 veterans since 1990 with an 85% success rate transitioning clients out of homelessness. It is not a technology company — there is no proprietary software platform, API, or AI capability; service delivery relies on direct human contact through a 24/7 hotline, online application portal, regional offices, and community resource fairs (Stand Down events serving 500+ veterans annually).

Revenue is generated through five streams: individual donations, federal and state government grants (Department of Labor HVRP, VA SSVF, Staff Sergeant Parker Gordon Fox Suicide Prevention grants), annual fundraising events (Gala Military Ball, Best Ball Charity Golf Classic, Run4Veterans 5K, Holiday Harvest, Stand Down), corporate sponsorships (TJX, AbbVie, Cumberland Farms, TD Bank, Hanscom Federal Credit Union, Highland Street Foundation), and planned giving (bequests, charitable trusts, real estate and appreciated securities gifts). Services are delivered at no cost to eligible veterans and their families; the only paid offering is the $150 Stars & Stripes Tribute memorial listing. The organization's GTM motion is direct-to-consumer service delivery supplemented by VA and partner-agency referrals.

Name

Veterans Inc

Legal name

Veterans Inc.

Website

https://veteransinc.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Veterans Inc. is a 35-year-old nonprofit providing housing, employment, health, substance use treatment, and family support services to homeless and at-risk veterans across eight U.S. states, operating the 55,000 sq ft Independence Hall treatment center in Shrewsbury, MA.

Ownership category

akta.pro rank

Product category

Veteran Support Services

NAICS

Administration of Veterans' Affairs (92314), Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (62431), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Veterans Affairs & Military Family Services (BPAIAHAL)

akta.pro secondary industry

Veterans & Military-to-Civilian Transition Programs (EDAAAOAH)

Keywords

• Veteran support services
• Homeless veteran housing
• Substance use treatment
• Employment training programs
• Family support services

Headquarters

HQ city

Worcester

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: Tax-deductible donations from individual contributors supporting housing, employment and training, food services, and general operations.
2. Government Grants: Federal funding including Department of Labor Homeless Veterans Reintegration Program (HVRP), SSVF funding, and suicide prevention grants.
3. Fundraising Events: Revenue from annual events including Gala Military Ball, Best Ball Charity Golf Classic, Run4Veterans 5K, and Holiday Harvest.
4. Corporate Sponsorships: Sponsorships from corporations for events and programs.
5. Planned Giving: Bequests, charitable remainder trusts, charitable lead trusts, real estate gifts, life insurance gifts, and appreciated securities donations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Veterans Inc. is a nonprofit human services organization that provides wraparound support services to homeless and at-risk U.S. veterans and their families across New England, Montana, and North Dakota. Its core offerings include emergency, transitional, and permanent supportive housing; employment and job training; health, wellness, and substance use treatment (including a 55,000 sq ft Independence Hall facility); suicide prevention; supportive services for veteran families; women-specific trauma-informed care; and post-9/11 peer support.

Product overview

Veterans Inc. operates as a nonprofit human services organization offering a coordinated portfolio of veteran support programs rather than a unified software product. The organization provides case management as the coordinating function, supported by distinct service modules including Housing Programs (emergency, transitional, and long-term supportive housing), Employment & Training (job placement and career development), Health & Wellness (physical and mental health services), Substance Use Treatment (inpatient and outpatient recovery programs), Suicide Prevention, Supportive Services for Veteran Families, Services for Women (gender-responsive trauma-informed care), Post-9/11 Veteran Support (peer specialists and career services), Outreach, Discount Prescription Card, Food Services, and Independence Hall (a dedicated 55,000 sq ft treatment facility). These services function as interconnected programs addressing the holistic needs of veterans, with case management serving as the hub that coordinates delivery across housing, employment, and health domains.

Differentiator

Problem solved

Functional benefit

Brands

• Independence Hall: A state-of-the-art treatment center providing best practice care to individuals in need of recovery support from substance use and addiction. Located in Shrewsbury, MA, the 55,000-square foot complex sits on 22 acres of open space.

Products and services

• Case Management Individualized treatment planning and coordination of services across housing, employment, and health & wellness domains to support veteran recovery and independence.
• Employment & Training Program Program helping veterans obtain and retain jobs through training, employment opportunities, placement, resume writing, interview coaching, and job placement assistance across New England, Montana, and North Dakota.
• Housing Programs Emergency, transitional, and long-term supportive housing with an 85% success rate transitioning clients out of homelessness, including emergency shelters, transitional housing, and permanent supportive housing facilities across multiple states.
• Health & Wellness Program Physical, mental, and emotional care including health assessments, referrals, psychological counseling, substance use treatment, health education, and wellness programs tailored to individual veterans.
• Substance Use Treatment Comprehensive addiction recovery services including clinical stabilization, residential rehabilitation, intensive outpatient programming, outpatient counseling, and medication-assisted treatment.
• Suicide Prevention Proactive community-based services including outreach, mental health screening, education, and access to clinical services for veterans identified as at risk of suicide.
• Supportive Services for Veteran Families (SSVF) Program helping homeless or at-risk veterans and families with housing search assistance, financial assistance for rent, utilities, moving expenses, security deposits, and referrals to healthcare and daily living services.
• Services for Women Veterans Comprehensive, trauma-informed, gender-responsive care for women in early recovery including Clinical Stabilization Services, Co-Occurring Enhanced Residential Rehabilitation, Intensive Outpatient Program, and Outpatient Counseling at Worcester and Shrewsbury facilities.
• Post-9/11 Veteran Support Peer support services delivered by Post-9/11 Veterans themselves, providing one-on-one support, community engagement events, educational benefits assistance, and specialized career services.
• Outreach Program Community-based services helping at-risk veterans through support groups, job training, benefits guidance, food pantry, health screenings, transportation, clothing assistance, and discharge transition planning.
• Discount Prescription Card Free prescription drug discount card program providing savings of up to 75% at more than 56,000 national and regional pharmacies with lowest price guarantee logic.
• Food Services Food pantry serving veterans and their families, accepting non-perishable food donations and distributing food on a recurring schedule.
• Independence Hall Treatment Center State-of-the-art 55,000-square foot substance use treatment center on 22 acres in Shrewsbury, MA providing comprehensive recovery support with specialized services for veterans and their families, open to all adults in need.

Quantifiable outcome

• 85% success rate transitioning clients out of homelessness
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

19 partnerships are on record, tiered core and minor.

• Combined Federal Campaign (CFC)coreGTM or Marketing PartnerVeterans Inc. participates in the CFC program with code 75307, allowing federal employees to make payroll deductions to support the organization.
• United Way of Central MassachusettscoreStrategic or Co-development PartnerPartnership providing funding for Utility Assistance Program supporting veterans with utility costs.
• National GridcoreStrategic or Co-development PartnerPartner with United Way to provide utility assistance to veteran families.
• Spectrum Health SystemscoreStrategic or Co-development PartnerReceived 2023 Partnership Award jointly with Spectrum Health Systems for behavioral health collaboration.
• U.S. Department of Veterans Affairs (VA)coreStrategic or Co-development PartnerVA staff present at facilities to arrange treatment; partner for Stand Down events.
• TJX CompaniesminorGTM or Marketing PartnerCorporate sponsor for Holiday Harvest and other events.
• AbbVieminorGTM or Marketing PartnerEvent sponsor for Run4Veterans 5K.
• Cumberland FarmsminorGTM or Marketing PartnerEvent sponsor for Run4Veterans 5K.
• DSR Motor GroupminorGTM or Marketing Partner2026 sponsor for Best Ball Charity Golf Classic.
• Hanscom Federal Credit UnionminorGTM or Marketing PartnerGala Military Ball sponsor.
• Veterans Health Administration (VHA)coreStrategic or Co-development PartnerHealthcare provider partner participating in Stand Down events.
• Veterans Benefits Administration (VBA)coreStrategic or Co-development PartnerBenefits services provider participating in Stand Down events.
• Habitat for HumanityminorStrategic or Co-development PartnerPartnership for critical repairs for veterans through the Outreach Program.
• Citizens EnergyminorGTM or Marketing PartnerHoliday Harvest sponsor.
• TD BankminorGTM or Marketing PartnerHoliday Harvest sponsor.
• MassHire CentralcoreStrategic or Co-development PartnerEmployment services partner for Stand Down and job fair events.
• AmazonminorGTM or Marketing PartnerEmployer participant at Stand Down events.
• General DynamicsminorGTM or Marketing PartnerEmployer participant at Stand Down events.
• U.S. Drug Enforcement Administration (DEA)minorStrategic or Co-development PartnerAgency participant at Stand Down events providing resources and information.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Swords to Plowshares: San Francisco-based nonprofit with a long track record providing housing, employment, case management, and substance use/mental health services to veterans. Direct peer on veteran homelessness services and wraparound care model.
• Iraq and Afghanistan Veterans of America (IAVA): Nonprofit supporting post-9/11 veterans through policy advocacy, peer support, mental health referrals, and career programming. Directly comparable veteran-only focus with similar employment, mental health, and case management touchpoints.

Emerging players

• Soldiers' Angels: National nonprofit supporting active-duty military, veterans, and their families with food assistance, housing support, and wellness programs. Comparable mix of direct services and donor-funded programming, though national in scope.
• Team Rubicon: Veteran-led nonprofit focused on disaster response and veteran community-building. Adjacent comparability: serves post-9/11 veteran population with mission-driven programming and federal/corporate grant mix.

Broad incumbents

• Wounded Warrior Project: Major national nonprofit delivering free programs and services to wounded, injured, and ill post-9/11 veterans. Comparable veteran-only focus and continuum of physical/mental health, employment, and economic empowerment services at much larger scale.
• Disabled American Veterans (DAV): National veterans service organization providing benefits assistance, employment support, and transition services to disabled veterans. Comparable nonprofit veteran-services mission with overlapping employment and benefits-navigation programming.
• The Salvation Army: National faith-based nonprofit offering emergency and transitional housing, food assistance, substance use recovery, and case management, with veteran-specific programs. Comparable in providing wraparound social services and operating residential programs nationwide.
• Vietnam Veterans of America: National veterans service organization providing advocacy, benefits assistance, and direct services to veterans across generations. Comparable veteran-services mission with overlapping claims, employment, and community-service programming.
• Volunteers of America: Large national nonprofit providing housing, employment, behavioral health, and supportive services, including dedicated programs for veterans and their families. Operates a much broader portfolio beyond veteran services but directly comparable service mix and target population.

Regional players

• Easterseals: National nonprofit network providing disability and community-based services, including veteran-related programs and supported employment. Comparable case management, vocational rehabilitation, and community-services model through a nonprofit affiliate network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@veteransinc8024
• Xx.com/veteransinc1
• Facebookfacebook.com/veteransinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veterans Inc