Animal Medical Center of Chicago

What Animal Medical Center of Chicago does

Animal Medical Center of Chicago is a privately-held veterinary hospital operating from a single location at 1618 W. Diversey in Chicago, Illinois. Founded in 1990 by Dr. Donna Solomon, DVM, the practice serves dog and cat owners in the Chicago area and has operated for over 37 years. It is a three-doctor practice supported by certified veterinary technicians and additional specialists on contract, including a nationally board-certified pet massage therapist (NBCAAM). The practice differentiates through two rare certifications: 100% Fear-Free Certified staff (one of a small number of US practices to earn this) and Gold Level Cat Friendly Practice designation from the American Association of Feline Practitioners, supported by a cat-only waiting room and feline-only examination room.

The service portfolio spans preventive care, internal medicine, surgery, dentistry, digital radiography, advanced anesthetic monitoring, pain management, and behavior consulting. Add-on offerings include therapeutic massage and laser treatment (added February 2020) and prescription fulfillment through the Vet's First Choice online pharmacy. Underlying clinical technology is conventional for modern small-animal practice: digital radiography with electronic specialist transmission, digital dental X-ray, ultrasonic dental scaling, and continuous multi-parameter anesthetic monitoring (EKG, capnograph, blood pressure, pulse oximeter, ventilator). The practice also maintains an educational blog covering pet health topics for client engagement.

Revenue is generated primarily through fee-for-service veterinary care, with payment required at the time of service. Accepted methods include cash, checks, major credit cards, Scratchpay payment plans (as low as 0% APR), and Care Credit healthcare financing. A secondary revenue stream comes from the online pharmacy, which provides prescription refills with home delivery and operates on a transaction fee basis through Vet's First Choice. The customer base consists of individual pet owners in the Chicago market with no enterprise accounts, and customer acquisition is driven by the practice's website, online pet portal, Facebook and Instagram presence, and word-of-mouth reviews.

Name

Animal Medical Center of Chicago

Legal name

Animal Medical Center of Chicago

Website

https://animalmedicalcenterofchicago.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Animal Medical Center of Chicago is a privately-held, three-doctor Fear-Free and Gold Level Cat Friendly veterinary hospital in Chicago providing comprehensive medical, surgical, dental, and therapeutic care for dogs and cats, supported by an online pharmacy and consumer financing options.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194), Diagnostic Imaging Centers (621512)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Dentistry & Oral Surgery Specialty Centers (HLAMACAI), Veterinary Anesthesia & Pain Management Specialty Services (HLAMACAJ), Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI) (HLAMADAH), Veterinary Rehabilitation, Sports Medicine & Physical Therapy Centers (HLAMACAK)

Keywords

• Veterinary medical services
• Small animal care
• Pet surgical services
• Veterinary dentistry
• Feline veterinary care

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Services: Core revenue from veterinary examinations, surgeries, dental procedures, and preventive care services. Payment required at time of service. Services include internal medicine, surgery, dentistry, anesthesia, radiology, pain management, and behavior consulting.
2. Online Pharmacy: Online pharmacy through Vet's First Choice for prescription refills with home delivery option.
3. Therapeutic Services: Therapeutic massage and laser treatment sessions offered on Friday mornings, provided by certified massage therapist Caragh Reilly.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Animal Medical Center of Chicago is a privately-held, three-doctor veterinary hospital that provides comprehensive medical, surgical, dental, diagnostic, and preventive care for dogs and cats. The practice is distinguished by 100% Fear-Free staff certification and Gold Level Cat Friendly Practice designation, delivering services such as internal medicine, surgery, dentistry, digital radiology, anesthesia, pain management, behavior consulting, and therapeutic massage and laser treatment.

Product overview

Animal Medical Center of Chicago is a veterinary hospital offering comprehensive pet healthcare services through a unified practice model. The core offerings include Fear-Free Pet Experience (certified stress-free veterinary care), Cat Friendly Practice (Gold Level feline care), Animal Internal Medicine, Surgery, Radiology, Dentistry, and Pain Management. Add-on services include Therapeutic Massage & Laser Treatment (added in 2020), online appointment scheduling via Pet Portal, and Vet's First Choice Online Pharmacy for prescription refills. The practice emphasizes low-stress handling techniques and offers integrated payment options through Scratchpay and Care Credit.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 70 percent of dental pathology occurs beneath the gum line requiring professional evaluation under anesthesia
• +3 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Merck Animal HealthcoreStrategic or Co-development Partner · 1 January 2018Partnership with Merck Animal Health to donate one rabies vaccine to Mission Rabies and Afya Serengeti for every Nobivac 3-year Rabies vaccine administered at the practice. Supports the Global Alliance for Rabies Control goal of eliminating transmission of rabies by infected dogs to humans by 2030.
• ScratchpaycoreGTM or Marketing PartnerScratchpay provides payment plan options for pet owners to divide unexpected medical expenses over time. Offers instant approval, no adverse effect on credit score, and plans as low as 0% APR.
• Care CreditcoreGTM or Marketing PartnerCare Credit provides healthcare financing for pets and their owners, usable at over 225,000 enrolled providers across the nation.
• Premier Veterinary GroupminorChannel Partner/ Reseller/ DistributorEmergency veterinary referral partner located at 3927 W. Belmont, Chicago, IL 60618. Available for after-hours emergencies when practice is closed.
• MedVet ChicagominorChannel Partner/ Reseller/ DistributorEmergency veterinary referral partner located at 3305 N. California Ave, Chicago. Available for after-hours emergencies when practice is closed.
• Dr. Cindy Charlier - Fox Valley Veterinary Dentistry & SurgeryminorStrategic or Co-development PartnerDoctors and certified veterinary technicians trained under direction of board-certified dental specialist Dr. Cindy Charlier for advanced dental procedures.
• Caragh Reilly - Canis BodyworksminorStrategic or Co-development PartnerCertified pet massage therapist offering therapeutic massage and laser treatment sessions on Friday mornings. Nationally board certified through NBCAAM with advanced training in post-surgical, edema management, tendon/ligament healing and oncology techniques. Also a certified Fear-Free professional.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• BluePearl Pet Hospital: National specialty and emergency veterinary hospital chain (Mars Veterinary). Comparable because BluePearl operates specialty/emergency referral hospitals in the Chicago metro — including the after-hours referral relationship AMC directs its clients to — competing for the same high-acuity caseload.
• Thrive Pet Healthcare: PE-backed multi-site veterinary services platform offering general practice, specialty, and emergency care across the U.S. Comparable as a consolidator of independent practices and as a scaled competitor that could acquire or compete against independent clinics like AMC.
• Mission Veterinary Partners: PE-backed network of more than 300 veterinary hospitals across the Midwest and Eastern U.S. Comparable as a consolidator that targets founder-led independent veterinary practices in the Midwest — directly relevant as a potential acquirer or competitive threat to AMC.
• VCA Animal Hospitals: Mars Veterinary-owned national network of more than 1,000 companion animal hospitals offering general practice, specialty, and emergency care. Comparable as a competing Chicago-area veterinary services provider, though vastly larger in scale and corporate-owned versus AMC's independent model.
• Banfield Pet Hospital: Largest general veterinary practice network in the U.S. with locations inside PetSmart stores. Comparable as a competing provider of wellness, surgery, and dental services for companion animals, though operates at massive scale with standardized Optimum Wellness Plans versus AMC's boutique independent model.

Direct peers

• Small Door Veterinary: Membership-based urban veterinary clinic offering elevated experience, transparent pricing, and modern facilities for companion animals. Comparable as a competing premium urban general practice targeting the same experience-conscious pet owner segment AMC serves with Fear-Free certification.
• Bond Vet: Modern, design-forward urban veterinary clinic chain offering primary care, urgent care, and telehealth for companion animals. Comparable as a competing boutique urban general practice model targeting millennial pet owners with elevated experience — direct service-line and customer overlap with AMC.
• MedVet Chicago: Specialty and emergency veterinary hospital at 3305 N. California Ave, Chicago — explicitly listed as an AMC referral partner for after-hours emergencies. Direct geographic and service-line peer competing for emergency and specialty cases in the same Chicago market.
• Premier Veterinary Group: Specialty and emergency veterinary hospital at 3927 W. Belmont, Chicago — explicitly listed as an AMC referral partner for after-hours emergencies. Direct geographic peer competing for the same emergency caseload in the Chicago market.
• Lap of Love Veterinary Hospice: Nation's largest network of veterinary hospice and in-home euthanasia providers. Comparable as a specialty service provider explicitly addressing geriatric care and euthanasia — services listed in AMC's own offering — with a complementary in-home delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/animalmedicalcenterofchicago
• Instagraminstagram.com/amcchi/?hl=en
• Xx.com/amcoc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Animal Medical Center of Chicago