Smithville
- Company typePrivate
- Founded1922
- HeadquartersEllettsville, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
Smithville firmographics
Firmographics- Name
- Smithville
- Legal name
- Smithville Communications, Inc.
- Website
- https://smithville.com
- Company type
- Private
- Founded year
- 1922
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Smithville industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (5162), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841)
- akta.pro primary industry
- Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)
- akta.pro secondary industries
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Rural Broadband & Cooperative Fiber Operators (HDAIACAG)
Keywords
Where Smithville is headquartered
LocationHeadquarters
- HQ city
- Ellettsville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Smithville business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Internet Services: Monthly subscription fees for fiber internet services including base Fiber Internet, Wi-Fi+, and Wi-Fi+ Outdoor packages. Revenue is recurring with no contracts required for residential.
- Voice Services: Monthly fees for landline voice services with optional add-on features like caller ID, call waiting, and voicemail
- Smart Home Security: Monthly monitoring fees for professional security monitoring with optional add-on sensors and devices
- Business Internet & Voice: Business-tier internet and Cloud Voice services with 36-month agreement required for dedicated fiber connections
- Bark Social Media Monitoring: Monthly subscription add-on for parental controls and social media monitoring offered in partnership with Bark
- Hardware Sales: Sale of Wi-Fi routers, extenders, and security devices as optional add-ons to subscription services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fiber Internet - 1 Gbps dedicated connection |
| Subscription | Monthly | Wi-Fi+ - Fiber Internet with managed Wi-Fi |
| Subscription | Monthly | Wi-Fi+ Outdoor - Extended coverage |
| Subscription | Monthly | Peace of Mind Security Package |
| Subscription | Monthly | Detect + Deter Security Package |
| Subscription | Monthly | Bark Social Media Monitoring |
| Subscription | Monthly | Voice Only |
| Subscription | Monthly | Business Fiber Internet |
| Subscription | Monthly | Wi-Fi+ for Business |
| Subscription | Monthly | Smart Business Security |
| Subscription | Monthly | Smart Business Security Plus |
| Per seat | Monthly | Cloud Voice Auxiliary User |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Smithville product offering
Product offeringCore offering
Smithville provides fiber-optic internet (up to 1 Gbps symmetrical), traditional and cloud-hosted voice services, streaming TV aggregation, professionally monitored smart home and business security systems, and social media/parental control monitoring. It operates across Indiana, serving residential customers, small businesses, and enterprise/government clients with dedicated fiber connections, VoIP systems, and integrated security packages.
Product overview
Smithville is a telecommunications company offering a portfolio of fiber internet, voice, TV streaming, and smart home security products for residential and business customers across Indiana. The residential offering centers on Fast Fiber Internet (up to 1,000 Mbps) with optional Wi-Fi+ add-on featuring Wi-Fi 6 router, ProtectIQ network security, and ExperienceIQ parental controls. Voice services include traditional landlines and bundled internet+voice packages. TV is delivered via streaming through the MyBundle partnership. Smart home security (ProMonitor) offers professionally monitored packages using Resideo hardware with Total Connect app control. Bark social media monitoring provides AI-powered parental controls for families. Business services include dedicated fiber internet, Wi-Fi+ for Business with four distinct networks, Cloud Voice VoIP systems, and Smart Business Security with video capabilities. The company operates sub-brands including Smithville Fiber (fiber services) and Smithville Digital (legacy data services), with approximately 200 employees serving Indiana communities.
Differentiator
Problem solved
Functional benefit
Products and services
- Fiber Internet Dedicated fiber internet providing up to 1 Gbps symmetrical upload and download speeds with unlimited data, professional installation, and 24/7 support for residential customers in Indiana.
- Wi-Fi+ Fiber Internet bundle with commercial-grade Wi-Fi 6 router, Smithville app for network management, ProtectIQ security, ExperienceIQ parental controls, and 24/7 Wi-Fi management for residential customers.
- Wi-Fi+ Outdoor Wi-Fi+ with an outdoor mesh extender providing extended Wi-Fi coverage to patios, pools, workshops, and backyards for residential customers.
- Voice (Residential)
- Streaming TV (MyBundle) Streaming TV service via MyBundle partnership that helps residential customers find and compare streaming platforms based on channels, local news, and live sports preferences.
- Smart Home Security - Peace of Mind Package
- Smart Home Security - Detect + Deter Package
- Fiber Internet for Business Dedicated 1000 Mbps business fiber internet with equal upload/download speeds, unlimited data, and 36-month agreement supporting cloud applications and smart office technologies for small businesses.
- Wi-Fi+ for Business Business Wi-Fi with commercial-grade Wi-Fi 6 router, four distinct networks (Owner, Staff, POS, Customer), 24/7 network security, cellular backup, and CommandWorx management app for small businesses.
- Smart Business Security
- Smart Business Security Plus
- Cloud Voice (VoIP)
- Business Voice (POTS)
- Dedicated Internet Access (DIA) Enterprise-grade dedicated internet access with guaranteed bandwidth and service levels for large organizations requiring private, high-capacity connections.
- Point-to-Point
- DDoS Protection
- SIP Trunking
- Internet + Voice Bundle
- Internet + Voice + Security Bundle
- Connection Protection
- Lifeline Service
- Commercial Security
Quantifiable outcome
- Fiber increases home value by 3.1%
- +2 more outcomes
Companies that use Smithville
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
Smithville technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability9 records
Feature6 records
Smithville partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- ResideocoreResideo provides the smart home security hardware and products used in Smithville's Smart Home Security systems, including ProSeries control centers and sensors.
- Rapid Response MonitoringcoreRapid Response provides the 24/7 professional monitoring services for Smithville's Smart Home Security, dispatching authorities when alarms are triggered.
- BarkcoreSmithville offers Bark's social media monitoring and parental controls as a monthly add-on service for residential customers, monitoring 30+ apps and platforms for online safety.
- MyBundlecoreMyBundle partnership helps Smithville customers find the best streaming TV services based on their preferences, simplifying the streaming experience.
- Indiana University AthleticsminorSmithville is the Official Telecom Partner of IU Athletics, providing brand visibility and community engagement opportunities.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
Smithville competitors and assessment
Company assessmentDirect peers
Market position
Strengths1 record
Weaknesses1 record
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Smithville social profiles
Digital presenceSmithville compliance and trust
Trust signalCompliance1 record
Smithville financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smithville leadership team
Management profileNumber of profiles
Profiles2 records
Smithville subsidiaries and ownership
Company hierarchySubsidiaries3 records
Smithville funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smithville M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smithville
What does Smithville do?
Smithville provides fiber-optic internet (up to 1 Gbps symmetrical), traditional and cloud-hosted voice services, streaming TV aggregation, professionally monitored smart home and business security systems, and social media/parental control monitoring. It operates across Indiana, serving residential customers, small businesses, and enterprise/government clients with dedicated fiber connections, VoIP systems, and integrated security packages.
Is Smithville a public or private company?
Smithville is a private company. It is classified as family owned and is currently operating.
When was Smithville founded?
Smithville was founded in 1922. It employs 251 to 500 people.
Where is Smithville based?
Smithville is headquartered in Ellettsville, United States, in the North America region.
How does Smithville make money?
Six revenue lines are on record. Internet Services are the primary driver. The others are voice Services, smart Home Security, business Internet & Voice, bark Social Media Monitoring and hardware Sales.
Who are Smithville's main competitors?
Metronet is listed as a direct peer.
Does Smithville have an API?
No public API is recorded for Smithville.
What industry is Smithville in?
Smithville's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIADAA, Residential/Broadband ISPs (Consumer Internet), with a secondary code of HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers). Its NAICS code is 5162 and its SIC code is 4813.