9am

What 9am does

9AM is a boutique web design and development agency headquartered in Athens, Greece, founded in 2005 and operating under the legal entity DALLAS SINGLE-MEMBER PRIVATE CAPITAL COMPANY (9AM INTERNET MEDIA LABS). The company specializes in bespoke WordPress website design and development, with every project built from scratch using custom PHP, Tailwind CSS, and Advanced Custom Fields — explicitly avoiding pre-made templates. Its service portfolio spans custom WordPress sites, custom web applications with API connectivity to ERP, CRM, and e-shop platforms, digital scoping and requirements mapping, conversion rate optimization, and post-launch maintenance.

The firm's go-to-market is direct and consultation-driven: a free discovery call leads to a tailored proposal with itemized scope, timeline, and cost, followed by a structured 9-step delivery process. Pricing is fully quote-based, with annual maintenance subscriptions available from €300+VAT providing recurring engagement after project delivery. 9AM serves a diversified mix of small and mid-sized businesses across 12 professional verticals in the Greek market — including lawyers, doctors, dentists, real estate, restaurants, accountants, beauty, architects, hotels, education, gyms, and construction — alongside selected enterprise clients such as Volton, Kosmocar, and Structura.

The company is founder-led by Vicky Dallas, with a team of 1-10 employees, no external institutional investment, and no public revenue disclosure. Revenue is generated through project-based custom development fees (one-time license) combined with a smaller base of recurring annual maintenance contracts. Marketing relies on the firm's own portfolio website (12 sector-specific landing pages), LinkedIn presence (33+ verified recommendations), and word-of-mouth referrals from a client base where many relationships have exceeded 15 years.

Name

9am

Legal name

ΝΤΑΛΛΑΣ ΜΟΝΟΠΡΟΣΩΠΗ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΑΚΗ ΕΤΑΙΡΕΙΑ

Website

https://www.9amlabs.com/

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

9AM is a boutique Athens-based web design and development agency founded in 2005, building custom WordPress sites, web applications, and API integrations for Greek SMBs and mid-market firms across 12 professional verticals.

Ownership category

akta.pro rank

Product category

Web Design & Development Services

NAICS

Custom Computer Programming Services (541511), Graphic Design Services (541430), Computer Systems Design and Related Services (54151)

SIC

Services-Advertising Agencies (7311), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Lead Generation & List Building Services (Prospecting, Data Sourcing) (BPAFAKAE)

Keywords

• Custom wordpress development
• Web design services
• Boutique web agency
• Api integration services
• Website maintenance contracts

Headquarters

HQ city

Athína

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Website Design & Development: One-time project-based fees for the design and development of custom WordPress websites and web applications. Each project is quoted individually based on scope, timeline, and requirements. Revenue recognition occurs at project milestones and upon final delivery.
2. Annual Website Maintenance: Annual maintenance contracts providing WordPress updates, plugin updates, security patches, bug fixes, and content changes. Minimum annual fee of €300 plus VAT, covering up to 4 hours of support. Extension of hours requires additional pre-approval.
3. Post-Launch Support & Enhancements: Ongoing support for new pages, design changes, additional features, and technical modifications for existing clients, billed at preferential rates for current customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

9AM is a boutique digital agency that designs and builds custom WordPress websites, custom web applications, and API integrations for small businesses, professionals (lawyers, doctors, architects, etc.), and mid-market companies in Greece. Every project is built from scratch using custom PHP, Tailwind CSS, and Advanced Custom Fields — no purchased themes — and is delivered with a 9-step process from discovery to go-live, plus optional annual maintenance contracts and ongoing post-launch enhancement services.

Product overview

9AM is a boutique web design and development agency based in Athens, Greece, with 20+ years of experience and 200+ completed projects. The company operates a services-platform model organized around its core offering: custom WordPress websites built without pre-made templates, complemented by Custom Web Applications (PHP backend, Tailwind CSS), API Integrations & Automations (Zapier, Make, CRM/ERP connectivity), Digital Scoping & Requirements Mapping, and Website Support & Maintenance. The Professional Services sub-brand provides industry-specific website packages for 12 verticals (Lawyers, Doctors, Dentists, Real Estate, Restaurants, Accountants, Beauty, Architects, Hotels, Education, Gyms, Construction). All offerings share a unified focus on custom design, responsive development, SEO-ready structure, and post-launch support.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom WordPress Websites Bespoke WordPress websites combining aesthetic design, functionality, and business strategy. Each site is built from scratch with custom themes, brand-aligned UX/UI, responsive design, SEO-ready structure, and Advanced Custom Fields for content management. Targeted at professionals, SMBs, and mid-market companies across 12 verticals.
• Custom Web Applications Custom web applications that automate business processes, improve productivity, and deliver unique user experiences. Built with a PHP backend, Tailwind CSS frontend, and connecting via API/CRM/ERP, including role-based access, dashboards, and dynamic workflows.
• Digital Scoping & Requirements Mapping Targeted requirements analysis sessions that translate client business needs into clear technical specifications, user flows, wireframes, and technical plans — defining scope, timeline, and cost estimates before development begins.
• API Integrations & Automations Integration services connecting websites with CRM, ERP, e-shop, and third-party platforms via API, enabling real-time or scheduled data synchronization and workflow automation through Zapier, Make (Integromat), or custom PHP logic.
• Website Support & Maintenance Post-launch technical support including PHP/WordPress/plugin updates, front-end and back-end bug fixes, text and image content changes, and additional support packages. Annual contract at minimum €300 + VAT covering up to 4 hours of support; extensions billed on pre-approved quotes.
• Conversion Rate Optimization Conversion Rate Optimization services integrated into website projects, focused on optimizing user journeys to generate more leads, sales, or bookings through strategic structure and targeted design.
• Professional Services Websites (12-Vertical Industry Packages) Custom WordPress website packages tailored for 12 specific professional industries: Lawyers, Doctors, Dentists, Real Estate, Restaurants, Accountants, Beauty (hair/beauty salons), Architects, Hotels, Education (tutoring centers), Gyms/Fitness, and Construction companies. Each package includes industry-specific pages and features.

Quantifiable outcome

• 200+ completed website projects across 12 professional verticals
• +2 more outcomes

Named customers20 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Human Made: WordPress VIP-agency partner delivering bespoke enterprise WordPress builds with custom development and integrations, comparable to 9AM's bespoke WordPress + PHP + integration stack.
• Bluecadet: Independent digital experience studio building bespoke, content-managed websites for cultural, institutional, and brand clients — comparable boutique custom-build positioning to 9AM.
• rtCamp: WordPress-focused engineering agency offering custom theme/integrations work, overlapping with 9AM's custom WordPress theme development, API integrations, and Tailwind/PHP stack.
• 10up: US-headquartered agency specializing in WordPress engineering and custom enterprise websites, closely comparable to 9AM's custom-WordPress, no-template, PHP-based build approach targeting mid-market clients.

Broad incumbents

• WebFX: Large US digital marketing and web development agency with broad SMB and mid-market reach — represents the scaled digital-services competitive set against which boutique agencies like 9AM compete for marketing budgets.
• R/GA: Global digital agency offering custom digital products, web platforms, and integrated marketing — overlapping with 9AM's custom web application and digital scoping service lines at a much larger scale.

Regional players

• Lounge Group: Czech-headquartered full-service digital agency with custom web development and vertical specialization; comparable mid-sized boutique agency model serving SMB verticals outside Greece.
• Teknokraaft: Greece-based boutique web design and development firm serving SMB and professional services clients domestically — directly comparable to 9AM's Greek-market, vertical-focussed boutique positioning.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/9amlabs

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 9am