What Quadel Consulting & Training, LLC does

Quadel Consulting & Training, LLC is a privately held, Indianapolis-based affordable housing consulting and program management firm founded in 1975 that serves Public Housing Agencies (PHAs), HUD multifamily owners, and LIHTC property owners/managers across the United States. The company delivers four core service lines: outsourced direct management of Housing Choice Voucher (HCV) and Low Income Public Housing (LIPH) programs; Performance Based Contract Administration (PBCA) for Section 8 multifamily housing in Indiana, North Carolina, New York, and California; consulting and technical assistance covering RAD conversions, MTW, organizational assessments, and compliance audits; and a national training and certification practice that has trained more than 60,000 affordable housing professionals. The company also operates Emergency Rental Assistance Program (ERAP) services for state and local governments and runs a disaster recovery housing subsidiary (Quadel Housing and Recovery Services, LLC) and a compliance division (Help U Manage Compliance, acquired via a 2021 strategic partnership).

The technology layer is built around two proprietary, cloud-based software products: Qualcheck®, a compliance and quality-assurance platform in use since 2009 and offered as a subscription to outside PHAs, and Qualtrack™, a customer service and case-management tool used inside Quadel's direct-managed HCV programs. These tools, together with IT project management, system-of-record consulting, and business continuity planning services, form an IT Tools & Software practice that extends beyond the firm's core services. HUMC additionally provides software support for Yardi, RealPage, and MRI housing management platforms.

The business model combines multi-year managed-services contracts (PBCA, HCV outsourcing) with proposal-based professional services engagements and recurring software subscriptions. Go-to-market is sales-led and RFP-driven, targeting enterprise public-sector buyers through dedicated proposal and training coordinators, direct sales engagement by service-line directors, and a thought-leadership marketing engine anchored by the ChangeMakers podcast (partnered with ForbesBooks Radio), a monthly blog, a webinar series, and active sponsorship of the major affordable housing trade associations (NAHRO, PHADA, CLPHA, NLHA, NCSHA, NLIHC, NAHMA). The company employs 101–250 people across offices in Indianapolis (headquarters), Phoenix, Memphis, Raleigh, Newark, and Baltimore, and reports cumulative scale metrics including 200,000+ PBCA units, 20,000+ HCV units, 120,000+ multifamily units, and $33B in HAP payments disbursed across HCV and PBCA programs.

Name

Quadel Consulting & Training, LLC

Legal name

Quadel Consulting & Training, LLC

Website

https://quadel.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

101–250 employees

Short description

Quadel Consulting & Training is a privately held, Indianapolis-based affordable housing consultancy founded in 1975 that provides outsourced program management (HCV, PBCA, public housing), consulting, training, and proprietary compliance software (Qualcheck®, Qualtrack™) to Public Housing Agencies, HUD multifamily owners, and LIHTC operators across the United States.

Ownership category

akta.pro rank

Product category

Affordable Housing Consulting Services

NAICS

Educational Support Services (61171), Telephone Call Centers (56142), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Affordable Rental & Multifamily Housing Finance Programs (LIHTC/Tax Credits/Subsidized Loans) (FSALAKAF)

akta.pro secondary industries

Government-Backed CRE Lending (FHA/HUD/USDA) (FSALADAE), Government-Insured/Guaranteed Loan Servicing (FHA/VA/USDA) (FSALAEAC)

Keywords

• Affordable housing consulting
• Public housing agency services
• Housing compliance training
• HCV program administration
• PBCA multifamily administration

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Program Management Services: Outsourced direct management of Housing Choice Voucher (HCV) programs and Public Housing programs. Provides comprehensive program administration including wait list management, eligibility determinations, inspections, financial management, and HUD reporting.
2. Training and Certification: National leader in affordable housing training providing courses in HCV, Public Housing, LIHTC, Multifamily Housing, Fair Housing, RAD, and more. Offers scheduled online and in-person courses, tailored training at client locations, and hosted training programs. Trains over 60,000 individuals around the country.
3. Consulting and Technical Assistance: Consulting services for PHAs including organizational assessments, strategic plans, compliance audits, policy reviews, and RAD conversion assistance. Provided since 1975.
4. PBCA Multifamily Asset Administration: Performance Based Contract Administration services for Section 8 multifamily housing in Indiana, North Carolina, New York, and California. Includes 200,000+ units under administration.
5. Proprietary Software Subscriptions: Qualcheck® is available to the public for a subscription fee. Cloud-based compliance and customer service tools for housing agencies.
6. ERAP Services: Emergency Rental Assistance Program services including rapid program implementation, call center administration, payment processing, quality control, and compliance monitoring.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Quadel provides outsourced direct management of affordable housing programs (HCV, LIPH, Section 8 multifamily/PBCA, and ERAP), along with consulting and technical assistance, certified training, and proprietary cloud-based compliance software (Qualcheck® and Qualtrack™). Services are delivered to Public Housing Agencies, LIHTC owners/managers, and state/local governments across the United States.

Product overview

Quadel Consulting & Training, LLC is a nationwide consulting and training organization providing program management, consulting, and technology solutions to the affordable housing industry. The company's portfolio consists of core service offerings (Program Management, Consulting and Technical Assistance, Training and Certification, ERAP Services, and PBCA Multifamily Asset Administration) supported by proprietary technology products (Qualcheck® and Qualtrack℠) and a compliance division (HUMC). HUMC, acquired through a 2021 strategic partnership, delivers specialized compliance services including onsite and virtual file reviews, REAC pre-inspections, and software support for Yardi, RealPage, and MRI platforms. Quadel has provided consulting services to Public Housing Agencies since 1975 and manages over 20,000 HCV units across multiple states.

Differentiator

Problem solved

Functional benefit

Brands

• Help U Manage Compliance (HUMC): A division of Quadel providing affordable housing compliance services including file reviews, forensic compliance, REAC/UPCS pre-inspections, and virtual services for LIHTC, HOME, USDA RD, CDBG and other housing programs

Products and services

• Program Management Outsourced direct management of housing authority programs including HCV (Housing Choice Voucher), LIPH (Low Income Public Housing), and Multifamily programs for Public Housing Agencies seeking full-service program administration (wait list management, eligibility determinations, inspections, financial management, HUD reporting).
• Consulting and Technical Assistance Advisory and technical assistance services for Public Housing Agencies covering organizational assessments, strategic planning, compliance audits, RAD conversions, LIHTC compliance, MTW opportunities, and disaster recovery. Provided since 1975.
• Training and Certification National leader in affordable housing training and certification with courses including Assisted Multifamily Housing Manager (AHM), LIHTC Compliance Specialist, HCV Specialist, Public Housing Specialist, RAD Training, Fair Housing, HOTMA Fundamentals, and The Accounting Series. Available in-person and online with certification exams. Over 60,000 individuals trained.
• Qualcheck® Custom-built online compliance software tool that has been improving the quality and performance of housing agencies and affordable housing programs since 2009. Used in all Quadel direct management programs and offered as a subscription service to the public.
• Qualtrack™ Custom-built online customer service tool that tracks requests and resolutions, used in Quadel's direct management HCV programs. Includes immediate staff notification function and management forecasting capabilities.
• Emergency Rental Assistance Program (ERAP) Services Comprehensive ERAP program management for state and local governments including rapid implementation, customer service call center administration, full program management from application to payment processing, quality control, and performance reporting.
• Help U Manage Compliance (HUMC) A division of Quadel providing compliance services for owners, managers, PHAs, and syndicators. Offers onsite and virtual services including file reviews, forensic compliance, REAC/UPCS pre-inspections, Voucher Specialist Services, and software support for Yardi, RealPage, and MRI platforms.
• PBCA Multifamily Asset Administration Performance Based Contract Administration (PBCA) services for HUD Section 8 multifamily properties across Indiana, North Carolina, New York, and California, covering 200,000+ units with 12,000+ MORs, 10,500+ renewals, and $4.8B in HAP paid since 2000.
• IT Project Management Services Project management services for housing-agency technology initiatives including project planning, cost control and budgeting, scheduling, risk management, and change management.
• System of Record Consulting Assessment and consulting services for housing management software systems, including system conversions, migrations, and back-end reporting assistance for Yardi, RealPage, MRI, and similar platforms.
• Business Continuity and Disaster Recovery Planning Disaster recovery and business continuity planning services for housing agencies, including business impact analysis, risk analysis, strategy development, and testing and maintenance.

Quantifiable outcome

• Transitioned or managed 14 HCV programs and 3 LIPH programs across the country
• +5 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Help U Manage Compliance / Affordable Housing Compliance Specialists (AHCS)coreStrategic or Co-development Partner · 1 January 2021In January 2021, Quadel established a strategic partnership with Help U Manage Compliance/AHCS, a 12-year-old affordable housing consulting company focused on compliance for all housing programs including LIHTC, HOME, USDA Rural Development and CDBG. The partnership brings together complementary service offerings with HUMC providing in-person and virtual consulting, training, and file reviews. HUMC founder Lisa Williams has over 35 years of industry experience. The partnership expands Quadel's compliance service capabilities while maintaining both companies' missions and client relationships.

Scale indicators18 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Nan McKay & Associates: Direct peer — long-standing affordable housing consulting and training firm specializing in HCV, Public Housing, and LIHTC programs for PHAs, with a similarly practitioner-led approach and recognized training curricula.
• Novogradac & Company LLP: Direct peer — national accounting and consulting firm focused on LIHTC, affordable housing finance, and real estate development, providing compliance, training, and consulting services overlapping Quadel's LIHTC and multifamily practice.
• The Coppola Group: Direct peer — affordable housing management consulting firm providing PHA staffing, interim management, and program administration services that compete head-to-head for outsourced direct management contracts.
• Tartan Advisory Group: Direct peer — niche consulting firm serving PHAs with operations, compliance, RAD conversion, and training services closely aligned with Quadel's consulting and technical assistance offerings.

Broad incumbents

• Yardi Systems: Broad incumbent — dominant housing management software platform used by most large PHAs; competes with Qualcheck/Qualtrack and increasingly bundles compliance/reporting modules that could disintermediate Quadel's program management layer.
• MRI Software: Broad incumbent — large property and housing management software vendor serving PHAs and multifamily owners; competes on technology platforms that may substitute for parts of Quadel's managed services.
• RealPage: Broad incumbent — major housing and multifamily software provider whose compliance and resident management modules overlap with Qualadel's Qualtrack and HCV program administration capabilities.
• ICF International: Broad incumbent — large public-sector consulting firm with housing and community development practice serving HUD and state housing finance agencies, often competing for larger program management and policy engagements.
• Booz Allen Hamilton: Broad incumbent — major federal government consulting firm with HUD and housing program engagements, competing for large-scale program management, IT modernization, and disaster recovery contracts.
• Abt Associates: Broad incumbent — research and consulting firm with a housing and community development practice serving HUD and other federal agencies, often bidding on the same PHA technical assistance and program evaluation contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/consultquadel
• Facebookfacebook.com/consultquadel
• LinkedInlinkedin.com/company/quadel-consulting-corporation

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quadel Consulting & Training, LLC