What MyQ does

MyQ is a privately held print management software company headquartered in Prague, Czech Republic, founded in 2014 and operating across seven global offices from the United States to Dubai with a team described as over 130 experts. The company builds and sells two core platforms: MyQ X, an on-premise or private-cloud print management solution available in three tiers (a free Smart edition, a paid Enterprise edition, and a feature-rich Ultimate edition with PDF passwords, digital signatures, and redaction), and MyQ Roger, a 100% cloud-native SaaS digital workplace assistant launched in December 2020 with monthly per-device subscription pricing and unlimited users. Supporting products include the MyQ X Mobile Client (iOS/Android with biometric authentication and QR-code login), MyQ X Desktop Client (Mac/Windows), and the MyQ X Embedded Terminal that runs on multifunction printers from more than 25 manufacturers including HP, Canon, Ricoh, Kyocera, Lexmark, Sharp, Toshiba, and Xerox.

The underlying technology stack spans on-premise servers, Azure private and public cloud, AWS S3, Microsoft Universal Print, and Stripe payments, with AI features (ChatGPT-3.5-powered documentation assistant, OCR document scanning, AI summarization and translation, and a conversational AI Agent for partner support scheduling) layered on top of a workflow and document security core. MyQ monetizes through device-based subscription licensing on MyQ X, monthly SaaS on MyQ Roger, professional services for deployment and training, and Premium Plus Software Assurance for enhanced support. Distribution is primarily through a global certified partner/reseller network with additional direct enterprise field sales, OEM embedded relationships with printer manufacturers, and self-serve SaaS onboarding.

MyQ is recognized as the 5th largest player in the EMEA device and print management market per IDC 2023, holds three consecutive Buyers Lab Platinum awards (2021–2023), maintains ISO 9001/14001/27001 certifications, and counts Czech government agencies, European regional bodies, financial services firms, healthcare providers, and education institutions among its named customers. Customer use cases span multivendor fleet consolidation, secure pull printing, cost and quota accounting, mobile and remote printing, and document workflow automation across 140+ countries.

Name

MyQ

Legal name

MyQ, spol. s r.o.

Website

https://myq-solution.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

MyQ is a Prague-based print management software vendor selling MyQ X (on-premise/private cloud) and MyQ Roger (cloud SaaS) to enterprises, government, education, healthcare, and legal organizations across 140+ countries via a global certified partner network.

Ownership category

akta.pro rank

Product category

Print Management Software

NAICS

Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

akta.pro secondary industries

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Multifunction Printers (Print/Scan/Copy/Fax) (HDACAEAE)

Keywords

• Print management software
• Secure print solutions
• Cloud printing platform
• Document workflow automation
• Multifunction printer software

Headquarters

HQ city

Praha

HQ country

Czechia

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Licensing (MyQ X): MyQ X is offered in three editions: Smart (free freemium tier with basic security features), Enterprise (flagship paid edition), and Ultimate (most advanced). Pricing is per device/user with annual or multi-year subscription terms. Partners manage licenses through the license server accessed via Partner Portal.
2. SaaS Subscription (MyQ Roger): MyQ Roger operates as a 100% cloud-based SaaS solution with monthly subscription model. Charged per device with unlimited users. Requires no local print server installation.
3. Professional Services: MyQ Professional Services including implementation, deployment, training, and ongoing support. Part of comprehensive customer onboarding and partner support programs.
4. Software Assurance: Premium Plus Software Assurance providing enhanced support, AI-powered support agent access, and remote desktop support sessions for partners and enterprise customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

MyQ develops and sells print management software that lets organizations centrally control multivendor fleets of multifunction printers (MFPs). Its flagship product MyQ X runs on-premise or in a private cloud and offers pull printing, secure authentication, document workflows, accounting, and reporting across editions (Smart free, Enterprise, Ultimate). MyQ Roger is a 100% cloud-native SaaS digital workplace assistant for hybrid and remote workforces, offering mobile-first print and scan workflows with OCR and ChatGPT integration. Supporting products include the MyQ X Mobile Client (iOS/Android), MyQ X Desktop Client (Mac/Windows), and the MyQ X Embedded Terminal that runs directly on MFP panels.

Product overview

MyQ is a print management solution provider offering a multi-tier product portfolio centered around two core platforms: MyQ X (on-premise/private cloud) and MyQ Roger (public cloud SaaS). MyQ X is available in three editions—Smart (free), Enterprise, and Ultimate—providing features from basic secure printing to advanced document security with PDF passwords and digital signatures. MyQ Roger is a 100% cloud-native digital workplace assistant with mobile-first design. Supporting products include MyQ X Mobile Client (iOS/Android app), MyQ X Desktop Client (Mac/Windows), and MyQ X Embedded Terminal for MFP panels. AI offerings include the MyQ AI Assistant for documentation and MyQ AI Agent for partner support. The company also offers MyQ Central Server/Print Server infrastructure. MyQ neXt, a next-generation solution, is planned for 2026.

Differentiator

Problem solved

Functional benefit

Brands

• MyQ X: On-premise or private cloud print management solution with end-to-end security, personalized user experience, and advanced document workflows
• MyQ Roger
• MyQ neXt

Products and services

• MyQ X MyQ X is MyQ's flagship on-premise or private cloud print management platform providing end-to-end security, personalized user experience, centralized device management, pull printing, user quota and accounting, advanced document workflows, and reporting. It is sold in three editions — Smart (free), Enterprise, and Ultimate — and targets enterprises, government, and education customers with multivendor MFP fleets.
• MyQ Roger MyQ Roger is a 100% cloud-native, SaaS print and scan platform designed as a digital workplace assistant for hybrid and remote workforces. It offers mobile-first print/scan workflows, QR code authentication, cloud storage integration, OCR + ChatGPT-powered document processing, and per-device monthly subscription with unlimited users.
• MyQ X Mobile Client MyQ X Mobile Client is the iOS and Android mobile application that enables secure mobile printing, touchless QR code login, document release, project accounting, and credit management for MyQ X users from smartphones and tablets.
• MyQ X Desktop Client MyQ X Desktop Client is a Mac and Windows desktop application providing a full native experience with accounting modes (credit, quota, cost center), local print monitoring, client spooling, and fallback printing. It is free for all MyQ X users.
• MyQ X Embedded Terminal MyQ X Embedded Terminal is the MFP-embedded application that runs on multifunction printers from 25+ manufacturers (HP, Epson, Canon, Sharp, Kyocera, Ricoh, Xerox, Lexmark, etc.), providing secure authentication, one-touch Easy Actions, print preview, scan-to-cloud, easy print, and easy copy directly on the device panel.
• MyQ AI Assistant MyQ AI Assistant is a ChatGPT-3.5-powered chatbot integrated into the MyQ documentation portal that provides 24/7 multilingual support in 95 languages, helping users navigate documentation, answer questions, and troubleshoot issues.
• MyQ Support AI Agent MyQ Support AI Agent is an AI-powered support agent that enables MyQ partners to schedule remote desktop support sessions through a conversational interface, identifying relevant support cases, available time slots, and confirming sessions instantly. It is available 24/7 as part of the Premium Plus Software Assurance tier.

Quantifiable outcome

• Device fleet reduced by approximately 50%
• +3 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability7 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core and minor.

• StripecoreTechnology or Integration · 14 November 2024Stripe integrated into MyQ X Mobile Client enabling instant printing credit recharges with global payment method support including credit cards, Apple Pay, Google Pay, and local payment methods. Supports multi-currency and international scaling for self-service printing environments.
• OpenAI (ChatGPT)coreTechnology or Integration · 1 June 2023MyQ Roger integrates ChatGPT-3.5 for AI-powered document processing including OCR recognition, AI-powered summarization and translation, and smart workflow automation. AI Assistant in documentation portal also powered by ChatGPT-3.5.
• Business Technology Association (BTA)minorStrategic or Co-development Partner · 1 May 2023MyQ became an official member of the Business Technology Association, committing to support the channel community through diversification and cloud-based print technology adoption.
• MicrosoftcoreTechnology or Integration · 1 September 2020Deep integration with Microsoft ecosystem including Azure cloud deployment, Azure AD single sign-on, Universal Print connector for cloud printing without VPN, and Microsoft 365 compatibility. MyQ operates as Universal Print partner integration, enabling remote printing from anywhere via internet connection.
• HPcoreTechnology or Integration · 1 January 2020Long-standing HP JetAdvantage Partner and HP Link developer program member. MyQ delivers technical training at HP TechU events, provides embedded terminal for HP FutureSmart devices, and participates in HP's technology development program. Received HP Collaboration Award 2020 and HP Leading the Charge Innovation Award 2018.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• PrinterLogic (Vasion): Cloud-native print management platform (formerly PrinterLogic) that competes directly with MyQ Roger in the SaaS/mid-market segment, with overlapping pull-print and direct-IP printing capabilities.
• Pharos Systems: Enterprise print management and secure pull-print vendor (acquired by STRATACACHE) competing for the same enterprise RFPs as MyQ X, with overlapping features around secure release, accounting, and mobile printing.
• Y Soft: Headquartered in Brno, Czech Republic, Y Soft develops enterprise print management solutions (YSoft SafeQ) that directly compete with MyQ X across multivendor MFP fleets. The geographic and product overlap makes Y Soft the closest comparable peer.
• PaperCut Software: Privately held Australian vendor of PaperCut MF, a print management solution widely deployed in education and enterprise. Direct competition with MyQ across multivendor secure print, pull printing, and find-me printing.
• ezeep by Cortado (ThinPrint): Cloud print management offering from Cortado/ThinPrint providing SaaS-based secure printing across multivendor fleets — directly comparable to MyQ Roger in the hybrid-work cloud print segment.

Broad incumbents

• Tungsten Automation (formerly Kofax): Intelligent document processing and capture suite that overlaps with MyQ's higher-end scanning, OCR, and document workflow capabilities, particularly in large enterprise digitization programs.
• HP JetAdvantage / HP Workpath: HP's native print management and embedded workflow app ecosystem competes with MyQ's embedded terminal on HP devices, particularly in HP-led accounts where bundled solutions may take preference over third-party software.
• DocuWare: Cloud document management and workflow platform that overlaps with MyQ's broader document-processing ambitions, particularly where customers pair print capture with downstream records management.
• Ricoh Streamline NX / GlobalScan: Ricoh's print management and document capture suite competes with MyQ X across workflow automation, secure release, and scan-to-cloud capabilities, especially in Ricoh-centric enterprise deployments.
• Canon uniFLOW: Canon's flagship enterprise print management platform that competes with MyQ X in mid-market and enterprise accounts, particularly where Canon hardware is dominant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/myqsolution
• YouTubeyoutube.com/user/MyQsolution
• Facebookfacebook.com/myqsolution
• LinkedInlinkedin.com/company/myqsolution
• Instagraminstagram.com/myqsolution

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MyQ