What PaperCut Software does

PaperCut Software is a privately held Australian print management software company founded in 1998 and headquartered in Camberwell, Melbourne, with a global footprint spanning 195 countries and 30 languages. Its platform enables organisations to track, secure, control, and optimise printing and scanning across Windows, macOS, Linux, ChromeOS, Android, and iOS, and is compatible with more than 20 printer and multifunction device OEMs including HP, Canon, Xerox, Ricoh, Lexmark, Konica Minolta, Kyocera, Brother, Epson, Sharp, and Toshiba. The product portfolio is structured as a platform-plus-modules architecture anchored by four core offerings: PaperCut MF (enterprise on-premise print management for MFDs), PaperCut NG (self-hosted DIY server, free for organisations up to 5 users), PaperCut Hive (cloud-native SaaS using Edge Mesh architecture for distributed print infrastructure without on-premise servers), and PaperCut Pocket (cloud print management for small and medium businesses). Adjacent free tools include Mobility Print (a Google Cloud Print alternative) and QRDoc, while add-on modules such as Print Deploy, Job Ticketing, Web Cashier, Central Reports, and the PaperCut Grows sustainability/forest-positive programme extend the platform. The company also runs a Percolator beta programme for experimental features.

PaperCut makes money through a hybrid model: one-time perpetual licences for PaperCut NG, recurring subscriptions for PaperCut MF, Hive, and Pocket (with maintenance and support bundled), consumption-based per-user billing through its MSP Partner Program, and freemium distribution via Mobility Print and the free NG tier. Go-to-market combines a product-led growth motion (40-day full-featured trials, self-service download, free tier) with a global channel of authorised resellers for PaperCut MF enterprise deployments and a dedicated MSP programme targeting managed service providers serving SMB and mid-market customers. Customer segments span SMB and enterprise (primary), plus K-12, higher education, healthcare, legal, local government, coworking, and life sciences, with named reference customers including Google, Formula 1, University of Melbourne, Coveris, and Bakers Delight.

Underlying technology is grounded in cross-platform device compatibility, broad identity and MDM integration (Microsoft Entra ID, Intune, Universal Print, Google Workspace, Apple/Jamf, Okta, Active Directory/LDAP, Kandji, JumpCloud, SCCM), an XML Web Services API for system monitoring and print job data, and ISO 27001 certification. The company is B Corp certified, ranked #1 in G2 Print Management (Winter 2026), and has 89,000+ organisations and 139 million users on its platform. Co-founders Matt Doran (CTO) and Chris Dance (CEO) continue to lead the business. Revenue, funding, and ownership details are not publicly disclosed.

Name

PaperCut Software

Legal name

PaperCut Software Pty Ltd

Website

https://papercut.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

PaperCut Software is a Melbourne-based, privately held print management software company serving 89,000+ organisations across 195 countries with cross-platform products (MF, NG, Hive, Pocket) for SMBs, enterprises, and education, healthcare, and government verticals.

Ownership category

akta.pro rank

Product category

Print Management Software

NAICS

Support Activities for Printing (323120)

SIC

Computer & Office Equipment (3570)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

Keywords

• Print management software
• Secure print release
• Cloud print solutions
• Multifunction device management
• BYOD mobile printing

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses (PaperCut NG): One-time perpetual license purchase for PaperCut NG with pricing based on user count. Free tier available for organizations with up to 5 users. No annual maintenance fees required.
2. Subscriptions (PaperCut MF, Hive, Pocket): Subscription-based pricing for PaperCut MF (enterprise print management) and cloud solutions (Hive and Pocket). Includes maintenance and support with active subscriptions.
3. Free Tools (Mobility Print): Free Mobility Print tool positioned as a Google Cloud Print alternative, driving adoption that can be expanded to paid products.
4. MSP Partner Program: Consumption-based per-user subscription model for MSPs managing multiple customer environments, with margins scaling based on customer base size.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

PaperCut Software develops and sells cross-platform print management software that enables organizations to track, control, and secure printing across Windows, macOS, Linux, Chrome OS, iOS, and Android devices. The portfolio includes on-premise servers (PaperCut MF for enterprise, PaperCut NG for DIY deployments) and cloud-native SaaS solutions (PaperCut Hive and PaperCut Pocket), complemented by free tools like Mobility Print and add-on modules for driver deployment, scanning, sustainability tracking, and print room job ticketing.

Product overview

PaperCut Software offers a comprehensive suite of print management products organized as a platform-plus-modules architecture. The core portfolio includes four main products: PaperCut MF (enterprise on-premise print management server for multifunction devices), PaperCut NG (self-hosted DIY print management), PaperCut Hive (cloud-native SaaS solution), and PaperCut Pocket (cloud-hosted solution for SMBs). These four products share core capabilities including print tracking, cost control, secure print release, and environmental reporting but differ in deployment model—MF and NG are server-based while Hive and Pocket are cloud-hosted. The product line is extended through free tools (Mobility Print, QRDoc, Print Logger), add-on modules (Print Deploy for queue automation, Job Ticketing for print rooms, Web Cashier for billing, Central Reports for multi-site reporting), and PaperCut Grows for sustainability tracking. The company also maintains a beta program (Percolator) for testing new features.

Differentiator

Problem solved

Functional benefit

Brands

• PaperCut MF: Powerful print management server for printers and MFDs
• PaperCut NG
• PaperCut Hive
• PaperCut Pocket
• PaperCut Mobility Print
• PaperCut QRDoc
• PaperCut Grows
• Print Deploy
• PaperCut Views

Products and services

• PaperCut MF Enterprise-grade on-premise print management server software for multifunction devices (MFDs) and printers. Provides secure print release, cost tracking, user authentication, integrated scanning, and fleet management with advanced features for large organizations. Sold exclusively through authorized partners and resellers.
• PaperCut NG Self-hosted do-it-yourself print management server for organizations of all sizes. Tracks print usage, controls costs, manages quotas, and secures print output. Free for organizations with up to 5 users, with one-time perpetual license thereafter.
• PaperCut Hive Cloud-native SaaS print management solution with Edge Mesh architecture for distributed print infrastructure. Delivers secure, driverless printing without requiring on-premise servers. Subscription-based with automatic updates.
• PaperCut Pocket Cloud-hosted print management for small and medium businesses with simple needs. No servers required, 40-day free trial, subscription-based pricing per active user. Includes MSP Partner Program for managed service providers.
• PaperCut Mobility Print Free Google Cloud Print alternative enabling mobile and BYOD printing from Chromebooks, Windows, Mac, iOS, and Android devices. Auto-discovers printers via mDNS, DNS, or known host methods. Positions PaperCut for expanded adoption of paid products.
• PaperCut QRDoc Digital document solution that places QR codes on printed pages to link physical paper documents to digital content and workflows, bridging print and digital experiences.
• PaperCut Print Deploy Automated print queue and driver deployment tool. Deploys correct print queues to users based on identity, device, or network location. Supports Windows, macOS, ARM64 devices, and VDI environments.
• PaperCut Grows Sustainability and forest-positive printing initiative that tracks environmental impact of print reduction and supports tree planting through partnerships, including Plankomat SA, to offset paper consumption.

Quantifiable outcome

• 15% savings from implementing secure print release feature alone
• +4 more outcomes

Named customers8 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability4 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Plankomat SAminorGTM or Marketing Partner · 5 June 2026PaperCut partner Plankomat SA awarded 100 trees to Datacentrix through the PaperCut Grows environmental campaign. The partnership recognizes managed print services that help reduce unnecessary printing through secure print release and usage monitoring features.
• MicrosoftcoreTechnology or IntegrationDeep integration partnership including Microsoft Entra ID SSO, Microsoft Intune deployment support, Azure cloud platform support, Universal Print integration, and Microsoft 365 email configuration for SMTP notifications.
• ApplecoreTechnology or IntegrationNative macOS and iOS/iPadOS support, AirPrint compatibility, Jamf MDM integration for macOS deployment, and Chromebook management through Chrome Education.
• GooglecoreTechnology or IntegrationGoogle Workspace SSO integration, Sign in with Google authentication, Google Cloud Directory sync, Scan to Google Drive functionality, and Chromebook management support.
• Printer Manufacturers (HP, Canon, Xerox, Ricoh, etc.)coreTechnology or IntegrationVendor-neutral approach supporting 20+ printer brands including HP, Canon, Xerox, Ricoh, Lexmark, Konica Minolta, Kyocera, Brother, Epson, Sharp, Toshiba, and others for broad MFD and printer compatibility.
• Channel Partners / ResellerscoreChannel Partner/ Reseller/ DistributorGlobal network of authorized resellers and partners selling and implementing PaperCut products, particularly PaperCut MF enterprise deployments. Partners provide implementation, customization, and ongoing support services.
• Managed Service Providers (MSPs)coreChannel Partner/ Reseller/ DistributorDedicated MSP Partner Program for managed service providers to deploy PaperCut Pocket across customer environments with consumption-based pricing, NFR licenses, training, and MSP Partner Portal for subscription management.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vasion (formerly PrinterLogic): Direct competitor in enterprise and cloud print management; offers serverless direct-IP printing, Print Deploy–style driver management, and SaaS print management for organizations of all sizes — closely overlapping PaperCut MF, NG, Hive, and Pocket.
• Ringdale FollowMe: Enterprise print management with secure release and mobile printing; a long-standing direct competitor in the secure print release space where PaperCut has historically been a leader.
• Pharos Systems International: Provider of secure print management and cost recovery solutions (Pharos Blueprint, Pharos 360). Direct competitor targeting enterprise print environments with similar secure-release, quota, and cost allocation capabilities.
• Y Soft (YSoft SafeQ): Enterprise print management suite including secure print release, cost recovery, and document workflows. Direct competitor in PaperCut MF's enterprise segment with strong presence in education and large enterprises.
• NT-ware uniFLOW: Canon-affiliated but vendor-neutral print management platform with secure printing, scanning, and accounting features. Closely comparable to PaperCut MF in enterprise feature depth and target buyer.

Broad incumbents

• Microsoft Universal Print: Native cloud print management bundled with Microsoft 365; provides driverless printing via Azure. Competes with PaperCut for Microsoft-centric customers and is referenced as a native integration partner for PaperCut.
• HP JetAdvantage / HP Output Management: HP's OEM print management portfolio (including HP Access Control and HP Smart Device Services). Competes as an incumbent offering from one of the largest printer OEMs PaperCut integrates with.
• Xerox Workplace Solutions: Print management and managed print services offered by a major OEM; competes across PaperCut MF and the broader managed print services category, often bundled with hardware contracts.

Emerging players

• EveryonePrint (eOP): Cloud print SaaS offering driverless printing and BYOD support. Competes with PaperCut Mobility Print and PaperCut Hive for hybrid-work and Chromebook environments.
• Printix: Cloud-native print management SaaS targeting SMB and Microsoft 365 environments. Competes most directly with PaperCut Pocket and Hive on cloud-first deployment and Microsoft Intune integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/papercutdev
• YouTubeyoutube.com/papercutsoftware
• Facebookfacebook.com/papercutsoftware
• LinkedInlinkedin.com/company/papercut-software

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PaperCut Software