Synkwise

What Synkwise does

Synkwise (Synkron Systems, LLC), headquartered in Camas, Washington, operates a cloud-based SaaS platform purpose-built for residential long-term care — primarily Adult Family Homes (AFH), assisted living, memory care units, and multi-location care operators. The product suite combines an Electronic Medication Administration Record (eMAR) and Electronic Health Record (EHR) with adjacent modules for Tasks & ADL tracking, Form & Document Management, Reports, Digital Signatures, HIPAA-compliant Fax, and direct pharmacy integration. The platform is hosted on AWS within SOC 2 Type II data centers, supports HL7 v2.x (ORM, ORU, ADT, RXA), FHIR R4+, and REST APIs, and carries 256-bit AES encryption at rest with SSL/TLS in transit under a HIPAA-compliant posture supported by Business Associate Agreements.

The company derives revenue from monthly or annual per-resident-license-seat subscriptions (not per-facility or per-user), with a 3-bed minimum after a subscriber orders 3 or more seats; census turnover does not affect licensing, locking in revenue continuity for operators. Distribution is multi-channel: direct sales with demos for multi-facility operators; self-serve onboarding for small AFHs; referrals from a 50+ pharmacy partner network (QS1, RX30, FrameworkLTC, PioneerRx, LibertyRx, OmniCare, Genoa Healthcare, PharMerica, Guardian, Remedi, and regional independents); franchise mandates (e.g., Legato Living); an affiliate program; and event sponsorship at AFH Council, RAL NATCON, WALA, AALHA, and RCFE conferences.

Synkwise was founded around 2019 by Claud Covaci (CEO/Founder) and Isaiah Fedur (Co-Founder), both former or current Adult Family Home providers. The company has scaled to 2,500+ care communities across all 50 U.S. states and Canada with a lean team of 11-50 employees, reporting an NPS of 79 (4,000+ responses), a 5.0 Google rating, and a 4.9 G2 rating. No external funding rounds, revenue figures, or institutional ownership are disclosed in available source material.

Name

Synkwise

Legal name

Synkron Systems, LLC

Website

https://synkwise.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Synkwise is a cloud-based EHR/eMAR and compliance SaaS purpose-built for Adult Family Homes, assisted living, memory care, and multi-location residential care operators, sold via per-resident-license-seat subscriptions across all 50 U.S. states and Canada.

Ownership category

akta.pro rank

Product category

Long-Term Care Software

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (62412), Health Care and Social Assistance (62), Nursing and Residential Care Facilities (623)

SIC

Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

akta.pro secondary industries

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Electronic health records
• Medication administration software
• Residential care software
• Assisted living platform
• Compliance management software

Headquarters

HQ city

Camas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (Resident License Seats): Synkwise operates as a SaaS subscription business. Subscriptions are sold on a per-resident-license-seat basis (not per facility or per user). Billing occurs monthly or annually in advance. A 3-bed minimum license requirement applies once a subscriber reaches 3 resident licenses. Subscriptions auto-renew unless canceled before the renewal date.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Synkwise provides a cloud-based, HIPAA-compliant EHR/eMAR and compliance platform purpose-built for adult family homes, assisted living facilities, memory care units, and other residential long-term care providers. The platform unifies electronic medication administration records, electronic health records, pharmacy integration, task and ADL management, digital faxing, digital signatures, and compliance documentation in a single integrated subscription sold per resident license seat.

Product overview

Synkwise is a comprehensive multi-platform SaaS-based software suite designed for residential care, assisted living, and long-term care communities. The platform centers around a unified architecture combining eMAR (Electronic Medication Administration Records) and EHR (Electronic Health Records) as the core clinical modules, supplemented by Tasks & ADLs for care delivery tracking, Form & Doc Management for document workflows, Reports for analytics, Digital Signature for compliance, Synkwise Fax for HIPAA-compliant electronic faxing, and Pharmacy Integration for medication management connectivity. The product supports all 50 U.S. states plus Canada, serving 2,500+ care communities.

Differentiator

Problem solved

Functional benefit

Products and services

• eMAR (Electronic Medication Administration Record) Digital medication administration record module that streamlines medication tracking with automated compliance tracking, real-time alerts, and clear workflows for faster med passes with accountability. Designed for caregivers in residential care communities.
• EHR (Electronic Health Records) Comprehensive electronic health records module designed specifically for senior living communities to keep daily notes, care plans, and documentation organized across shifts.
• Tasks & ADLs Track activities of daily living and manage caregiver tasks with real-time updates in a shared system that keeps teams aligned across shifts.
• Form & Doc Management Digitize forms, automate document workflows, and maintain organized resident files with centralized document access for staff.
• Reports Generate insightful reports including resident reports (vitals, emergency reports, narcotic counts, visitor logs, incident reports) and facility/account reports (expiring documents, fax logs, timesheets, sign-in logs, progress notes).
• Digital Signature Capture secure electronic signatures for consent forms, care plans, and documentation with flexible completion and simplified filing.
• Synkwise Fax HIPAA-compliant electronic fax solution that enables sending and receiving faxes digitally without traditional fax machines, with quick organization, real-time status tracking, and complete activity logs.
• Pharmacy Integration Suite of tools for pharmacy connectivity that integrates with pharmacy management systems (QS1, RX30, FrameworkLTC, SuiteRx, PioneerRx, LibertyRx, and others) to keep pharmacy information consistent, streamline orders and refills, and reduce medication errors.

Quantifiable outcome

• NPS of 79 (world-class) from 4,000+ customer responses
• +4 more outcomes

Named customers24 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration34 records

AI capability6 records

Feature10 records

Partnerships

18 partnerships are on record, tiered core, major and flagship.

• QS/1 (QSI)coreTechnology or IntegrationQS/1 is a pharmacy management system provider integrated with Synkwise. The integration allows real-time medication order and refill synchronization between QS/1 pharmacy systems and Synkwise's eMAR, reducing manual transcription errors for care communities.
• RX30 Pharmacy SystemscoreTechnology or IntegrationRX30 is a pharmacy management system integrated with Synkwise's eMAR platform, enabling automated medication order updates and refill requests for connected care communities.
• FrameworkLTC / SuiteRxcoreTechnology or IntegrationFrameworkLTC (operating as SuiteRx in some markets) is a long-term care pharmacy management system integrated with Synkwise for medication order and MAR synchronization.
• PioneerRxcoreTechnology or IntegrationPioneerRx is a pharmacy management platform integrated with Synkwise, enabling medication order flow and refill management for care communities.
• LibertyRxcoreTechnology or IntegrationLibertyRx pharmacy system is integrated with Synkwise for medication management connectivity.
• OmniCaremajorTechnology or IntegrationOmniCare is a nationwide long-term care pharmacy serving assisted living and care communities. As a Synkwise pharmacy partner, OmniCare enables integrated medication management for Synkwise customers across multiple states.
• Genoa HealthcaremajorTechnology or IntegrationGenoa Healthcare is a nationwide behavioral health and long-term care pharmacy organization integrated with Synkwise, serving care communities with pharmacy connectivity.
• PharMericamajorTechnology or IntegrationPharMerica is a national long-term care pharmacy with operations across multiple states (Arizona, Florida, Michigan, Pennsylvania, Oklahoma, North Carolina, Maryland, New Jersey) integrated with Synkwise for pharmacy-eMAR synchronization.
• Guardian Pharmacy (multiple regional locations)majorTechnology or IntegrationGuardian Pharmacy operates regional LTC pharmacies in Florida, Virginia, Wisconsin, Indiana, Colorado, North Carolina, and California. All regional Guardian locations are integrated pharmacy partners with Synkwise.
• Remedi SeniorCare / Remedi RXcoreTechnology or IntegrationRemedi SeniorCare (Virginia) and Remedi RX are pharmacy partners integrated with Synkwise for medication management connectivity for care communities.
• DrugBank (OMx Personal Health Analytics Inc.)coreTechnology or IntegrationDrugBank provides drug data that Synkwise uses to enhance medication information accuracy. CEO Michael Wilson provided a testimonial praising Synkwise's use of DrugBank data to improve residential healthcare delivery.
• Legato LivingflagshipGTM or Marketing PartnerLegato Living is a franchise organization for senior living communities. Synkwise is a proud sponsor of the Legato Living Annual Franchisee Convention and has equipped Legato Living franchise communities with its platform. This is a strategic GTM partnership where the franchise organization endorses Synkwise across its network.
• Adult Family Home CouncilflagshipGTM or Marketing PartnerSynkwise sponsors the Washington Adult Family Home Council and its annual Lobby Day event. The AFH Council is the primary industry advocacy organization for AFH providers in Washington State, and Synkwise's sponsorship of its events signals deep industry engagement and community support.
• RAL Academy / RAL NATCONcoreGTM or Marketing PartnerSynkwise actively sponsors and exhibits at the Residential Assisted Living National Association Convention (RAL NATCON) and RAL Academy Memory Care Training events. These are major annual industry conferences for assisted living operators.
• Wisconsin Assisted Living Association (WALA)coreGTM or Marketing PartnerSynkwise attended and sponsored the WALA conference (Wisconsin Assisted Living Association), their first year at the event, connecting with AFH and CBRF providers across Wisconsin.
• Arizona Assisted Living Homes Association (AALHA)coreGTM or Marketing PartnerSynkwise is a sponsor of the 21st Annual AALHA Conference, supporting Arizona's residential assisted living provider community.
• RCFE Association (Southern California)coreGTM or Marketing PartnerSynkwise participated at the RCFE Conference in Orange County/Costa Mesa, California — their inaugural participation — showcasing their product to Southern California residential care facilities.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS provides the cloud infrastructure on which Synkwise's SaaS application is hosted. The Privacy Policy notes 'cloud environments through third-party providers such as Amazon Web Services (AWS)' for data storage.

Scale indicators5 records

Recent moves6 records

Expansion highlights8 records

Broad incumbents

• Yardi: Major property management and senior living software provider with the Yardi Senior Living Suite. Operates as a broad incumbent with overlapping senior care functionality, but primarily serves larger enterprise operators as part of a wider real estate software portfolio.
• WellSky: Broad software platform spanning LTPAC, home health, hospice, and human services. Operates as a larger incumbent in the same industry with overlapping capabilities, but covers a much wider portfolio of care settings and use cases beyond residential care.

Direct peers

• PointClickCare: Leading cloud-based EHR and care coordination platform for senior care, skilled nursing, and assisted living communities. Direct competitor in the residential long-term care software market with overlapping eMAR, EHR, and care management functionality, though serving a broader and more enterprise customer base than Synkwise.
• MatrixCare: Comprehensive EHR platform for LTPAC, skilled nursing, and senior living providers, owned by ResMed. Directly comparable in the senior living software segment with eMAR and clinical documentation, though MatrixCare focuses on larger enterprise and post-acute care customers.
• Eldermark: Software platform purpose-built for assisted living and senior living communities, with similar eMAR, EHR, and care documentation focus. Direct peer in the residential care software segment, comparable in target customer and product scope to Synkwise.
• iCareManager: Cloud-based care management and clinical documentation software for senior care and behavioral health providers. Comparable in offering eMAR-style medication tracking and care coordination tools, though typically serving smaller and more specialized residential care operators.
• Quattro Software: Long-term care pharmacy and eMAR software provider focused on LTC and assisted living communities. Direct peer in the pharmacy integration and medication management segment, with comparable eMAR and pharmacy connectivity capabilities for residential care operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/synkwise

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synkwise