What ETEAM does

ETEAM is a privately-held digital product development agency founded in 2016 and headquartered in Irvine, California. The firm operates at modest scale, with firmographic data indicating 51-100 employees. Its leadership team comprises co-founders Alexander Menzheres and Victor Grytsai (also serving as COO), alongside non-executive director Giles Daubeney. The firm shares digital contact infrastructure ([email protected]) with Helpware Tech, a closely affiliated entity offering custom software development and AI solutions, indicating ETEAM operates within or alongside a broader service portfolio rather than as a fully standalone boutique.

Related operations through the connected Helpware Tech entity position ETEAM within a custom software development and AI solutions portfolio spanning MVP development, bespoke web and mobile application development, AI/GenAI automation, LLM development, tech consulting, cloud and DevOps services, and IT staff augmentation. The technology stack coverage includes mainstream enterprise languages (Python, PHP, Angular, C++, Node.js, Java, Laravel) and emerging AI/ML capabilities (LLM, data science, embedded software, computer vision). Service verticals align with Healthcare, Pharmaceutical, and Fintech — segments with deep regulatory and domain requirements — evidenced by case-study engagements including the PharmaDossier Bot for value dossier automation, AI-driven climate risk management solutions, patient support applications for Octagon Medical Practice, and Pfizer's LUCIRA price tracking tool.

The business model is professional services-led, with custom engagement-based pricing and multi-year contract cadences rather than transactional or productized offerings. Go-to-market is direct enterprise sales targeting Fortune 500 buyers, supported by case-study content marketing and reputation signals (Inc. 5000, Gartner recognition, Outsourcing 100, Clutch 5.0, TrustPilot 4.8). Compliance certifications across SOC 2 Type 1, HIPAA, GDPR, ISO 27001:2013, ISO 25010, and AWS indicate readiness for regulated industry engagements. Funding history is minimal — a 2016 round associated with Brainware Ventures LLC reported at $0 raised — pointing to organic or self-funded operations rather than venture-backed scaling.

Name

ETEAM

Legal name

Helpware

Website

https://eteam.io

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

ETEAM is a digital product development agency founded in 2016 and headquartered in Irvine, California. The firm provides custom software development, AI solutions, and tech consulting services, with affiliated operations spanning healthcare, pharmaceutical, and fintech verticals.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Architecture & IT Operating Model (BPAHAEAB)

akta.pro secondary industries

AI/ML Engineering & Model Development Services (BPAEAHAF), Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

Keywords

• Custom software development
• AI development services
• Cloud DevOps consulting
• Tech staff augmentation
• MVP development

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Custom Software Development Services: Bespoke web and mobile application development with post-production support and maintenance
2. AI and Data Solutions: AI-powered automation, GenAI solutions, data science, and LLM development services
3. Tech Consulting: Business insights through tech audits, cybersecurity and compliance services, business process automation
4. Cloud and DevOps Solutions: Cloud infrastructure management, migration, and optimization services
5. IT Staff Augmentation: Providing experienced developers and tech talent for client projects

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

ETEAM is an innovative digital product development agency that designs, builds, and supports custom software and AI solutions for enterprise clients. Its portfolio spans bespoke web and mobile application development, MVP development, AI and LLM development, tech consulting (audits, cybersecurity, compliance), cloud and DevOps services, software transformation and modernization, data science, MLOps, and IT staff augmentation, delivered with vertical specialization in Healthcare, Pharmaceutical, and Fintech.

Product overview

Helpware Tech is a custom software development and AI solutions company operating a platform-plus-services model. The core offering consists of custom software development, AI development (including LLM and GenAI solutions), MVP development, tech consulting, cloud/DevOps solutions, and software transformation/modernization services. These services are delivered across three primary industry verticals: Healthcare (digital health platforms, telemedicine, patient engagement), Pharmaceuticals (clinical trials automation, drug discovery, regulatory compliance), and Fintech (wealth management, risk analytics, payment infrastructure). The portfolio includes named case study products like PharmaDossier Bot for automated value dossier generation, the Patient Support and Education App for Octagon Medical Practice, Climate Risk Management Solution for YAPU, LUCIRA Price Tracking Tool for Pfizer, and an AI-Powered Recruitment Tool. Supporting service modules include data science, MLOps, cybersecurity, and IT staff augmentation (with access to 5,000+ certified tech talents worldwide).

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Software Development Bespoke web and mobile application development built from scratch for enterprise clients, with post-production support and maintenance. Targets businesses in Healthcare, Pharmaceutical, and Fintech needing tailored software solutions.
• AI Development AI-powered automation and GenAI solutions to enhance efficiency, including AI consulting, LLM development, and AI-assisted MVP development services. Built for enterprise clients seeking data-driven automation and AI capabilities.
• Tech Consulting Business insights through tech audits, cybersecurity and compliance services to ensure business security and regulatory compliance (HIPAA, GDPR). Designed for enterprise clients requiring strategic technology guidance.
• Cloud and DevOps Solutions Cloud infrastructure management, migration execution, and performance optimization services, with DevOps consulting and DevSecOps capabilities. Targets enterprises modernizing cloud workloads.
• MVP Development Efficient transformation of ideas into user-centric solutions with intuitive interfaces, including AI-assisted MVP development. Built for startups and enterprises seeking rapid product validation and prototyping.
• Software Transformation Modernization of legacy products and outdated infrastructure to maintain competitive advantage, including application maintenance and support. Built for enterprises with legacy systems requiring modernization.
• LLM Development Large language model development services for building custom AI solutions using foundation models, applied to enterprise use cases such as clinical outcome assessment, CV analysis, and document generation.
• Data Science Services Data analytics and business intelligence services for pharmaceutical, healthcare, and fintech industries, including real-time data management and predictive analytics.
• MLOps Services Machine learning operations services for deploying, monitoring, and managing ML models in production, supporting enterprise AI initiatives.
• Cybersecurity Services Security services to protect business assets and ensure compliance with regulatory standards (HIPAA, GDPR, SOC 2), including DevSecOps capabilities.
• IT Staff Augmentation Access to certified tech talents worldwide for project staffing needs, including offshore and nearshore development options, leveraging 5,000+ certified tech talents and 800+ experienced developers.
• PharmaDossier Bot Automated value dossier generation solution for pharmaceutical companies to streamline regulatory documentation. Built for the DoBo summarization platform use case.
• Patient Support and Education App Healthcare application for Octagon Medical Practice providing patient support and education features, with mobile registration and engagement functionality.
• Climate Risk Management Solution AI-driven solution for climate risk management and adaptation finance, built for YAPU in the fintech sector to support climate resilience financing decisions.
• LUCIRA Price Tracking and Analytics Tool Price tracking and analytics tool for the LUCIRA by Pfizer product line, providing price intelligence and analytics for pharmaceutical commercial operations.
• AI-Powered Recruitment Tool AI-powered recruitment solution for CV analysis and ranking, built for Pharma Talent, applying LLM capabilities to automated candidate screening.

Quantifiable outcome

• 93% Customer Satisfaction (CSAT)
• +4 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature6 records

Partnerships

One partnership is on record.

• PfizercoreStrategic or Co-development PartnerMajor pharmaceutical client for whom Helpware developed a price tracking and analytics tool for LUCIRA by Pfizer. Active development partnership.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Globant: Globant is a large IT services and digital engineering firm with deep AI/GenAI practices and a similar enterprise customer base. It is the closest public-market analog in terms of services mix, vertical focus, and offshore delivery model.
• EPAM Systems: EPAM is a global custom software development and digital platform engineering firm serving Fortune 500 enterprises, with comparable AI/ML, cloud, and product engineering services and a similar nearshore/offshore delivery footprint.
• Endava: Endava provides custom software engineering, cloud, and data/AI services to enterprise clients in financial services, healthcare, and other verticals — directly comparable in services mix, customer profile, and delivery model.
• BairesDev: BairesDev is a nearshore software development company with a large vetted developer pool and enterprise customer base, offering staff augmentation and end-to-end product development similar to ETEAM's core offering.
• ScienceSoft: ScienceSoft is a custom software development and IT consulting firm with comparable verticals in healthcare, fintech, and pharma, and a similar mix of AI, cloud, and application development services.

Emerging players

• Andela: Andela operates a global talent marketplace for vetted software engineers and has expanded into managed engineering services, overlapping with ETEAM's staff augmentation and custom development offerings.
• Toptal: Toptal is a freelance talent platform for top software developers and designers, competing most directly with ETEAM's IT staff augmentation and on-demand engineering services.

Broad incumbents

• Accenture: Accenture is the largest global IT services and consulting firm with broad AI, cloud, and digital transformation practices. It competes for the same Fortune 500 budgets but as a much larger incumbent with a far wider service portfolio.
• Cognizant: Cognizant is a global IT services and consulting firm with significant healthcare and financial services exposure, providing custom development, AI, and modernization services comparable to ETEAM's offerings at much greater scale.
• Deloitte Digital: Deloitte Digital is the creative and technology consulting arm of Deloitte, delivering custom software, AI, and digital transformation engagements to enterprise clients that overlap with ETEAM's target buyer profile.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/eteam-inc.
• Xx.com/eteamio

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ETEAM