RACI Solutions

What RACI Solutions does

RACI Solutions is a Philadelphia-based management consulting and training firm founded in 2007 by Cassie Solomon. The company specializes in the RACI (Responsibility Assignment Matrix) methodology for clarifying roles, accountability, and decision-making authority in cross-functional teams, and has developed a proprietary modernized version called RACI 2.0 alongside complementary frameworks such as the STN Model of Empowerment and the R-Prime (R1) role designation. Its core technology is human-delivered methodology, structured around facilitator-led workshops, action-learning programs, and short-form e-learning content rather than software products. RACI Solutions monetizes through five streams: (1) one-time sales of Train-the-Trainer materials ($20-$150 per unit), (2) subscription-based enterprise e-learning licenses for the RACI Masters course, (3) custom workshops priced per 8-150 participant engagements, (4) cross-functional team consulting, and (5) large-scale culture change and executive coaching engagements delivered jointly with sister firm The New Group Consulting. Its customer base is predominantly enterprise across healthcare (Penn Medicine, ChristianaCare, Geisinger, St. Mary Medical Center), pharmaceuticals (Bayer, Relypsa), manufacturing, financial regulation (Conference of State Bank Supervisors), and other verticals, with a small (1-10 employee) founder-led delivery team and a content-driven marketing funnel anchored by Solomon's Wharton School affiliation and 20+ years of RACI teaching experience.

Name

RACI Solutions

Legal name

RACI Solutions

Website

https://racisolutions.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

RACI Solutions is a Philadelphia-based management consulting and training firm that helps enterprises clarify cross-functional roles and accountability using the RACI methodology, selling workshops, e-learning, and consulting to healthcare, pharma, and matrixed organizations.

Ownership category

akta.pro rank

Product category

Management Consulting

NAICS

Human Resources Consulting Services (541612), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Student Response Systems (Clickers & Device-Based Response) (EDAFAGAC)

Keywords

• RACI training
• Cross-functional consulting
• Organizational development
• Accountability frameworks
• Leadership training

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Training Materials Sales: One-time sales of Train-the-Trainer materials including Leader's Guide (digital $150, print $150) and Workbooks (print $35, digital $20). Materials available in English and can be translated upon request.
2. Enterprise E-Learning Licenses: Enterprise-wide licensing for RACI Masters course with one and two-year license options. Discount available for multiple-year licenses. Installation support provided for LMS integration.
3. Custom Workshops: Expert-led customized RACI training workshops delivered virtually or in-person, designed for specific organizational needs. Pricing varies by engagement scope, audience size (8-150 participants), and delivery format.
4. Cross-Functional Team Consulting: Custom consulting engagements to diagnose and resolve cross-functional collaboration challenges. Tailored to client needs with follow-up support and ongoing engagement options.
5. Culture Change Consulting: Strategic consulting for large-scale organizational transformation, culture change initiatives, and executive coaching. Includes partnership with The New Group Consulting for global enterprise engagements.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

RACI Solutions delivers training, tools, and consulting services built around the RACI (Responsible, Accountable, Consult, Inform) framework to help organizations clarify roles, resolve cross-functional friction, and accelerate decision-making. Offerings include self-paced e-learning, train-the-trainer materials, customized workshops, and bespoke culture-change consulting engagements anchored in the proprietary RACI 2.0 methodology.

Product overview

RACI Solutions offers a portfolio of training and consulting products centered on the RACI (Responsible, Accountable, Consult, Inform) methodology for clarifying roles and responsibilities in cross-functional teams. The core product suite includes Train-the-Trainer Materials (RACI Training Leader's Guide and Workbook) for self-directed organizational training, Customized Workshops for expert-facilitated tailored training, and the RACI Masters E-Learning Course for self-paced digital learning. These training products are complemented by consulting services: Cross-Functional Team Consultation for team performance diagnosis and acceleration, the Horizontal Leadership Development Program for advanced cross-functional leadership skills, and Custom Solutions for Culture Change for organizational transformation. Together, these offerings form an integrated approach to helping organizations build accountability, improve collaboration, and streamline decision-making through RACI-based methodologies.

Differentiator

Problem solved

Functional benefit

Products and services

• Customized Workshops Expert-facilitated, custom-designed RACI training workshops tailored to specific organizational needs, available in virtual, hybrid, or in-person formats for groups of 8-150 participants.
• Cross-Functional Team Consultation Custom consulting services to diagnose and resolve cross-functional collaboration challenges, streamline team performance, and accelerate decision-making across departments and divisions.
• Custom Solutions for Culture Change Strategic consulting services for large-scale organizational transformation, culture change initiatives, and specific team or functional problems, including executive coaching and leadership development.
• RACI Masters E-Learning Course Self-paced digital learning program with 15 short-form modules (4-11 minutes each) teaching RACI basics, advanced applications, and specialized modules for human resources and healthcare leaders; sold as one- or two-year enterprise licenses with LMS integration support.
• Horizontal Leadership Development Program Action learning program for leaders managing cross-functional teams, teaching listening, influence, negotiation, meeting management, and team design skills across six two-hour biweekly sessions.
• Train-the-Trainer Materials Comprehensive instructional materials including the RACI Training Leader's Guide and RACI Training Workbook, designed for in-house trainers to deliver effective RACI workshops to leaders and teams.

Quantifiable outcome

• 75% of change initiatives fail, with highest failure rates in culture change - RACI addresses this by providing clear role and accountability frameworks
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• The New Group Consulting, Inc.coreStrategic or Co-development PartnerFounded and led by Cassie Solomon (also founder of RACI Solutions), The New Group Consulting supports large-scale change initiatives in global businesses and large not-for-profit institutions. The two companies work in conjunction, with RACI Solutions focused on RACI training and The New Group Consulting handling broader organizational transformation consulting. They have jointly supported strategic change at Bayer Pharmaceuticals, Becton Dickinson, Geisinger Health, Johns Hopkins University, Penn Medicine, and Twitter.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• FranklinCovey: FranklinCovey is a global leadership and organizational performance company that sells content-based training, e-learning, and consulting to enterprises. It mirrors RACI Solutions' business model of combining proprietary frameworks (7 Habits, etc.) with enterprise licensing, workshops, and consulting engagements.
• The Ken Blanchard Companies: Blanchard is a leadership and management training company built around proprietary methodologies (Situational Leadership, SLII), offering workshops, e-learning, certifications, and consulting. Like RACI Solutions, it sells a single dominant framework to enterprise L&D buyers.
• Dale Carnegie & Associates: Dale Carnegie is a long-established corporate training and leadership development firm offering courses, certifications, and in-person workshops worldwide. Its mix of branded content, enterprise licensing, and instructor-led delivery closely matches RACI Solutions' GTM motion.
• Crucial Learning: Crucial Learning (formerly VitalSmarts) sells training courses (Crucial Conversations, Crucial Influence) to enterprises via workshops, digital learning, and consulting. Its business model of proprietary content, enterprise licensing, and facilitator networks is highly comparable.
• Development Dimensions International (DDI): DDI is a leadership development and talent management consultancy that combines assessment, e-learning, classroom training, and consulting for global enterprises. RACI Solutions operates in an adjacent corner of the same leadership/team-effectiveness training market.
• Center for Creative Leadership (CCL): CCL is a nonprofit leadership development organization offering open-enrollment programs, custom corporate programs, and assessments. RACI Solutions' executive-facing Horizontal Leadership Development Program competes for similar leadership-development budgets.
• The New Group Consulting: The New Group Consulting is the founder's sister firm handling broader organizational transformation and culture-change engagements, jointly serving clients such as Bayer, Geisinger, and Penn Medicine. It is the closest functional peer, differentiated only by scope (broader OD vs. RACI-specific).

Broad incumbents

• Korn Ferry: Korn Ferry is a global organizational consulting firm offering leadership development, talent management, and organizational effectiveness services. It competes for the same enterprise L&D and organizational effectiveness budgets but at a much broader scale.
• McKinsey & Company: McKinsey's Organization Practice advises large enterprises on transformation, culture, and operating model design, often overlapping with RACI Solutions' culture-change engagements at the high end of the market.
• Deloitte Consulting: Deloitte's Human Capital practice delivers enterprise-wide organizational design, change management, and learning services. It competes for the same enterprise transformation budgets but offers a full-service portfolio rather than RACI-specific depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/RACISolutions
• LinkedInlinkedin.com/company/racisolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RACI Solutions