The Aveo Group

What The Aveo Group does

The Aveo Group (Aveo Group Limited) is Australia's largest privately held retirement living operator, managing 67 retirement villages across Queensland (27), New South Wales (15), Victoria (23), and Tasmania (2), housing more than 10,000 residents. Founded in 1980 and now a subsidiary of The Living Company, the firm operates three core accommodation formats — Independent Living (villas and units), Retirement Apartments (studios through penthouses), and Assisted Living (serviced apartments with daily meals, weekly cleaning, linen service, and 24/7 emergency call support) — for residents aged 55 and over. The platform is backed by an integrated services layer spanning Home Care (under government-funded Support at Home program), maintenance and gardening, housekeeping, on-site dining, and a Care to Talk consultation service that guides families through aged-care navigation.

The business model combines one-time entry payments (residents acquire a "right to reside" under long-term lease or licence arrangements) with recurring weekly service fees that fund community operations, communal facilities, social programming, and care staff. Residents select among three payment structures — Now (discounted upfront management fee), Later (deferred fee capped at 35% of entry payment), and Bond (premium entry payment with full refund on exit) — providing flexibility across capital preferences. Ancillary revenue streams include government-funded home care packages and fee-for-service care options. Proprietary features are limited to standard property-management and care-coordination systems with an in-home 24-hour emergency call system in all properties. There are no disclosed APIs, SDKs, or AI/ML capabilities.

Go-to-market is direct-to-consumer, executed through owned village showrooms with on-site sales consultants, a 1800-number contact centre, community open days and expos, plus referral-driven acquisition. Marketing channels span the Aveo website and Chapter lifestyle magazine, SEO, traditional print media, and LinkedIn for corporate communications. Distribution is purely domestic (Australian Capital Territory, Northern Territory, South Australia, and Western Australia are unserved). The company is headquartered in Newstead, Queensland, with a secondary corporate office in Sydney, employs 1,001–5,000 staff, and is led by CEO Tony Randello. Partnerships include Village Guru (Rachel Lane) for resident-facing financial modelling, the Retirement Living Council (industry association), the Government's Support at Home program (approved provider), and the Broadband for Seniors federal programme.

Name

The Aveo Group

Legal name

Aveo Group Limited

Website

https://aveo.com.au

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The Aveo Group is Australia's largest privately held retirement living operator, running 67 villages and 10,000+ residents across Queensland, New South Wales, Victoria, and Tasmania. It offers independent living, assisted living, and government-funded home care to seniors aged 55 and over via Now, Later, and Bond payment contracts.

Ownership category

akta.pro rank

Product category

Retirement Living

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Independent Living Real Estate Owners/Operators (REITs & Management Companies) (HLADAAAG)

akta.pro secondary industries

Senior & Assisted Living Residential Property Management (BPAJAFAE), Luxury / High-End Assisted Living Communities (HLADABAD), Senior Living Property Management (BPAJAGAI)

Keywords

• Retirement villages
• Senior living
• Aged care
• Independent living
• Home care services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Entry Payments (Right to Reside): One-time entry payment charged when residents secure a home, giving them the right to reside in the community under a long-term lease or licence arrangement
2. Recurring Service Fees: Regular ongoing service fees contributing to day-to-day community operations including upkeep of communal facilities, social activities, events, council rates, and community staff
3. Management Fee Options: Three payment structures: Now (discounted upfront fee), Later (deferred up to 35% of entry payment), Bond (no fee with premium entry payment)
4. Home Care Services: Government-funded Support at Home program services as an approved provider, plus fee-for-service home care options

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

The Aveo Group operates a portfolio of retirement villages across Australia, providing seniors with a continuum of housing options from independent living apartments to serviced apartments and assisted living. The company also delivers ancillary resident services including home care, maintenance and gardening, housekeeping, and on-site dining at village restaurants and cafes.

Product overview

The Aveo Group operates a platform of retirement living communities offering three main accommodation types: Independent Living (units and villas), Retirement Apartments, and Assisted Living (serviced apartments). The platform is supported by an ecosystem of care and lifestyle services including Home Care (government-funded Support at Home), Maintenance and Gardening, Housekeeping, and Restaurants and Dining. Residents can choose from three payment contract options (Now, Later, Bond) providing flexibility in how management fees are paid. Additional value-added services include Care to Talk guidance, Village Guru financial planning tool, and informational resources like Chapter Magazine and educational guides.

Differentiator

Problem solved

Functional benefit

Brands

• The Aveo Group: Parent brand name for Aveo Group Limited operating retirement villages across Australia.

Products and services

• Independent Living Apartments

Quantifiable outcome

• 90% of 10,000+ residents happy with Aveo (2024 annual resident survey)
• +3 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered minor and core.

• Village Guru (Rachel Lane / Aged Care Gurus)minorStrategic or Co-development PartnerPartnership with retirement living expert Rachel Lane to provide independent financial analysis tool. Village Guru software creates personalized financial reports including Age Pension estimates, Home Care Packages, and retirement village cost projections for prospective residents.
• My Aged CarecoreStrategic or Co-development PartnerGovernment gateway for accessing aged care services. Aveo facilitates connections to My Aged Care for residents needing care assessments and government-funded support programs.
• Retirement Living CouncilcoreOthersPeak industry body for retirement living in Australia. Aveo is a proud member, demonstrating commitment to industry standards and Code of Conduct compliance.
• Support at Home ProgramcoreStrategic or Co-development PartnerAveo is an approved provider of the government-funded Support at Home program, helping residents access and manage government-funded home care services.
• Broadband for Seniors ProgrammeminorOthersFederal Government initiative providing free internet access in community centres at some Aveo communities through free WiFi for seniors.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Baptistcare: Large Australian not-for-profit provider of retirement villages, residential aged care, and home care services. Comparable on full-service continuum and government home care program participation.
• Bolton Clarke: Australian not-for-profit retirement living and aged care operator with retirement villages and home care services. Comparable on integrated service delivery model and Australian geographic focus.
• Summerset Group Holdings: New Zealand-listed retirement village operator offering independent living, assisted living, and care with similar upfront entry payment and deferred fee contract structures. Comparable in scale and operating model across the Tasman.
• Ryman Healthcare: New Zealand-listed operator of integrated retirement villages and aged care with a similar continuum-of-care model combining independent living, assisted living, and serviced apartments. Closest international comparable due to shared CCRC philosophy and DMF-style contract economics.
• Lifestyle Communities: ASX-listed Australian owner and operator of independent living retirement communities, primarily in Victoria. Comparable business model focused on independent retirees with community amenity infrastructure.
• Arvida Group: New Zealand-listed retirement and aged care operator with a continuum-of-care platform and similar village-based model. Comparable on revenue structure and resident demographics to Aveo.

Broad incumbents

• Regis Healthcare: ASX-listed Australian aged care provider operating residential aged care facilities. Comparable in care delivery and government funding exposure, though focused on higher-acuity residential aged care rather than independent retirement living.
• Estia Health: ASX-listed Australian aged care provider with residential aged care facilities. Comparable in government-funded care delivery, though not a direct retirement village operator.
• Japara Healthcare: ASX-listed Australian residential aged care operator. Overlaps with Aveo on the assisted living / higher-care end of the spectrum but does not operate independent retirement villages.

Emerging players

• Stockland: ASX-listed Australian property developer with a retirement living portfolio (Stockland Retirement Living). Comparable on retirement village operations but operates as part of a broader diversified property business.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/aveogroup
• Facebookfacebook.com/aveoretirement

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Aveo Group