Paxia
Paxia, founded in 2000 and headquartered in Herndon, Virginia, sells Paxia Cloud — an integrated, AI-enabled SaaS platform for managing airline catering operations across specifications, scheduling, galley planning, ordering, invoicing, inventory and analytics — to global commercial and regional airlines.
- Company typePrivate
- Founded2000
- HeadquartersSterling, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Paxia does
Paxia, founded in 2000 and headquartered in Herndon, Virginia, is a vertical SaaS provider of airline catering management software. Its flagship product, Paxia Cloud, is an integrated, cloud-based platform composed of eight modules — Specifications, Schedules, Galleys, Orders, Invoices, Assets and Insights — that covers the full catering lifecycle from goods and service specifications through scheduling, galley load planning, meal ordering, invoicing validation and inventory control. The platform is built on modern cloud architecture exposing RESTful APIs and JSON/XML/Excel data feeds, with native integrations to airline departure control systems, reservation systems, weight-and-balance systems and third-party caterers. Underpinning the suite is a stated three-pillar AI strategy spanning predictive analytics, embedded generative AI, and intelligent agents for catering scheduling, auto-pick and auto-container creation, with analytics dashboards delivered via AWS QuickSight.
The company serves a global, all-enterprise customer base of commercial and regional airlines, with named customers including British Airways, Alaska Airlines, Hawaiian Airlines, Delta Air Lines, Emirates, Singapore Airlines, Air India, Cathay Pacific, Japan Airlines, LATAM, SAS, Etihad, Swiss, Virgin Atlantic, SkyWest, Republic Airways, Endeavor Air, Horizon Air and Flydubai — covering more than 3,250 aircraft, 1.22 million flights annually and 800,000+ daily passengers across 15+ countries. Paxia monetizes primarily through quote-based enterprise SaaS subscriptions sized to airline fleet and module scope, supplemented by professional services for implementation/integration and 24/7/365 tiered support contracts. Distribution is exclusively direct enterprise sales led by a CCO-led commercial organization, with marketing executed through a regionalized webinar program, industry events (WTCE, IFSA, World Aviation Festival), an ROI calculator, and content marketing. Since 2025, Paxia has operated as a portfolio company of Liberty Hall Capital Partners, an aerospace-focused private equity sponsor that installed Tom Samuel as CEO in October 2025 and Ryan Gaus as CCO in April 2026, with a stated mandate to scale operations and product offerings.
Paxia firmographics
Firmographics- Name
- Paxia
- Legal name
- Paxia, Inc.
- Website
- https://paxiasolutions.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Paxia, founded in 2000 and headquartered in Herndon, Virginia, sells Paxia Cloud — an integrated, AI-enabled SaaS platform for managing airline catering operations across specifications, scheduling, galley planning, ordering, invoicing, inventory and analytics — to global commercial and regional airlines.
- Ownership category
- akta.pro rank
Paxia industry classification
Industry- Product category
- Airline Catering Management Software
- NAICS
- Furniture Merchant Wholesalers (42321)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045), Aircraft Parts & Auxiliary Equipment, Nec (3728)
- akta.pro primary industry
- Airline Distribution & Merchandising Platforms (Direct/B2B) (THALABAC)
Keywords
Where Paxia is headquartered
LocationHeadquarters
- HQ city
- Sterling
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Paxia business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Platform Subscription (Paxia Cloud): SaaS/cloud-based software platform revenue through modular applications including Specifications, Schedules, Galleys, Orders, Invoices, Assets, and Insights. Airlines can license individual modules or the full suite. Subscription pricing adapted to airline size and scope of deployment.
- Professional Services: Implementation services for Paxia Cloud deployment including installation, configuration, staff training, and integration with airline and vendor systems. Consulting services for process improvement and custom development for specific catering management needs.
- Support Services: 24/7/365 worldwide support services with Tier 1, 2, and 3-level support including service help desk, subject matter experts, development programmers, and database/infrastructure administrators.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise pricing based on airline size and fleet |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
Paxia product offering
Product offeringCore offering
Paxia sells Paxia Cloud, an integrated, cloud-based airline catering management platform that connects airline catering operations with caterer and supplier systems through APIs and data feeds. The platform is offered as seven modular applications (Specifications, Schedules, Galleys, Orders, Invoices, Assets, and Insights) that airlines can license individually or as a full suite, sold through multi-year subscription contracts with quote-based pricing tailored to airline size and fleet scope, complemented by professional implementation services and 24/7/365 worldwide support.
Product overview
Paxia offers Paxia Cloud, an integrated catering management platform for airlines, comprising eight specialized modules: Paxia Specifications (goods and service requirements), Paxia Schedules (catering assignment optimization), Paxia Galleys (meal design and planning), Paxia Orders (order lifecycle management), Paxia Invoices (billing and validation), Paxia Assets (inventory control with AI-driven forecasting), and Paxia Insights (AI-powered analytics dashboards). The platform connects with airline departure control, reservation systems, caterers, and suppliers through out-of-the-box APIs and data feeds.
Differentiator
Problem solved
Functional benefit
Products and services
- Paxia Cloud
Quantifiable outcome
- 60%+ of planning activities automated including managing inflight meals, beverage services, and amenities
- +4 more outcomes
Companies that use Paxia
Customer profileNamed customers19 records
Segments3 records
Ideal customer profiles3 records
Paxia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature8 records
Paxia partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- British AirwayscoreBritish Airways has partnered with Paxia for over 20 years, initially using Paxia Galleys for global galley load planning. The partnership expanded to include full Paxia Cloud deployment with Specifications, Schedules, Orders, Invoices, and Insights modules. British Airways selected Paxia to replace its legacy catering management solution with the modern, airline-proven platform.
- Alaska Airlines / Hawaiian AirlinescoreFollowing the merger of Alaska Airlines and Hawaiian Airlines, Hawaiian Airlines was successfully integrated into the existing Paxia Cloud instance used by Alaska Airlines. This integration included Pax Count and SPML API implementations, demonstrating Paxia Cloud's ability to handle large-scale airline mergers.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Paxia competitors and assessment
Company assessmentDirect peers
- IBS Software: IBS Software provides a broad suite of airline operations software including catering, crew, and passenger service solutions — the most directly comparable competitor to Paxia in airline catering/inflight service IT, serving many of the same global carriers.
Broad incumbents
- Sabre Corporation: Sabre is a global airline IT giant offering PSS, revenue management, and operations software. Its airline solutions portfolio overlaps with Paxia's domain through adjacent operations modules and represents both a competitive threat (incumbent bundling) and a comparable buyer/integration partner.
- Amadeus IT Group: Amadeus is a leading airline IT platform serving passenger service systems, operations, and merchandising. Paxia's CEO Tom Samuel previously held roles at Sabre Airline Solutions, and the broader Amadeus-Sabre duopoly defines the airline IT competitive landscape Paxia operates within.
- Lufthansa Systems: Lufthansa Systems (subsidiary of Lufthansa Group) provides aviation IT solutions including crew management, operations, and digital operations tools. It competes broadly in the same airline IT purchasing category as Paxia across the European carrier market.
- SITA: SITA is the airline industry's cooperative IT services provider, offering networking, operations, and passenger processing solutions used by most major airlines. Paxia integrates with several airline IT systems SITA supports, and SITA is a relevant competitive/complementary incumbent in airline operations technology.
Emerging players
- Comply365: Comply365 is an aviation operations and content management software company. Paxia's new CEO Tom Samuel was previously CEO of Comply365 and new CCO Ryan Gaus spent 5 years there, making it a closely related player in the broader aviation software market with potential overlap in catering-adjacent operational workflows.
- PROS: PROS provides AI-powered pricing, revenue management, and optimization software for airlines and other industries. While not directly in catering, PROS operates in adjacent airline commercial software categories that compete for similar airline IT budget.
- Aeroxchange: Aeroxchange provides e-procurement and supply chain management services for the airline industry. It overlaps with Paxia's Paxia Assets module in airline inventory and supplier management, making it a partial-product peer in the same vertical.
- Datalex: Datalex offers airline retail and passenger service software, with established deployments at major carriers. It serves an adjacent buying persona (airline commercial/IT) and competes for similar transformation budgets within global airlines.
- OpenJaw Technologies (TUI Musement): OpenJaw provides airline loyalty, personalization, and travel commerce platforms. While catering-adjacent rather than directly overlapping, OpenJaw competes for similar airline IT modernization budgets and serves a similar enterprise customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Paxia social profiles
Digital presencePaxia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Paxia leadership team
Management profileNumber of profiles
Profiles1 record
Paxia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Paxia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Paxia
What does Paxia do?
Paxia sells Paxia Cloud, an integrated, cloud-based airline catering management platform that connects airline catering operations with caterer and supplier systems through APIs and data feeds. The platform is offered as seven modular applications (Specifications, Schedules, Galleys, Orders, Invoices, Assets, and Insights) that airlines can license individually or as a full suite, sold through multi-year subscription contracts with quote-based pricing tailored to airline size and fleet scope, complemented by professional implementation services and 24/7/365 worldwide support.
Is Paxia a public or private company?
Paxia is a private company. It is classified as private equity controlled and is currently operating.
When was Paxia founded?
Paxia was founded in 2000. It employs 251 to 500 people.
Where is Paxia based?
Paxia is headquartered in Sterling, United States, in the North America region.
How does Paxia make money?
Three revenue lines are on record. Software Platform Subscription (Paxia Cloud) is the primary driver. The others are professional Services and support Services.
Who are Paxia's main competitors?
IBS Software is listed as a direct peer. Broad incumbents are Sabre Corporation, Amadeus IT Group, Lufthansa Systems and SITA. Emerging players are Comply365, PROS, Aeroxchange, Datalex and OpenJaw Technologies (TUI Musement).
Does Paxia have an API?
Yes. Paxia Cloud offers out-of-the-box APIs and data feeds for integrations with airline and caterer systems. Available APIs include: Weight and Balance API (connects Paxia Galleys with airline departure control systems), Label API (connects Paxia Galleys with caterer kitchen operations), Orders API (connects Paxia Orders with airline reservation systems), and Invoice API (connects Paxia Invoices with Caterer/Supplier systems). Supports RESTful and JSON APIs, as well as data feeds including XML and Excel formats.
What industry is Paxia in?
Paxia's product category is Airline Catering Management Software. Its primary akta.pro industry code is THALABAC, Airline Distribution & Merchandising Platforms (Direct/B2B). Its NAICS code is 42321 and its SIC code is 5045.