Ticket Services

What Ticket Services does

Ticket Serviços S.A. is the Brazilian corporate benefits subsidiary of Edenred Group (EN Paris), operating a closed-loop prepaid card network that delivers meal, food, transportation, mobility, and multi-benefit programs to employers and employees. Founded in 1976 and headquartered in São Paulo, the platform serves more than 130,000 corporate clients and 7+ million active users through 800,000+ accredited establishments nationwide. The product portfolio includes Ticket Alimentação (supermarket/grocery), Ticket Restaurante (meals), Ticket Flex (dynamic balance between food categories), Ticket Multibenefícios (consolidating up to eight benefit categories on a single card), Ticket Transporte (intelligent vale-transporte management claiming up to 35% cost reduction), Saldo Mobilidade (fuel and Uber credits), Ticket Presente Digital (incentives), Ticket Plus (salary advance), Ticket Conecta (HR engagement platform with Dimep time-tracking integration), and the Clube Ticket loyalty program.

The technology stack is built around a closed-loop prepaid card system with digital wallet integration (Google Pay, Apple Pay), QR code payment infrastructure, co-branded network access via Elo and Mastercard, and a multi-benefit management platform accessed via HR portal (tep.edenred.com) and the consumer-facing App Ticket / Edenred Wallet. Distribution combines direct enterprise field sales, self-service online contracting for SMBs, a reseller partner network (Revenda Ticket), and an establishment accreditation channel. The company also operates Arranjo Ticket, a payment arrangement infrastructure enabling third-party financial institutions to issue and accredit under the Ticket brand, signaling platform-layer ambitions.

Revenue is generated primarily through transaction fees on merchant card transactions (starting from 3.5%), float and transaction processing on prepaid corporate balances loaded onto employee cards, B2B subscription and service fees for HR portal access and benefit administration, and merchant credit advance fees for accelerated reimbursement. Employers face zero adhesion fees and contract digitally with PIX-based same-day activation, supporting acquisition of micro-enterprises through large enterprises across a single domestic market.

Name

Ticket Services

Legal name

Ticket Serviços S.A.

Website

https://ticket.com.br

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Ticket Serviços S.A. is the Brazilian corporate benefits subsidiary of Edenred, operating a closed-loop prepaid card network for meal, food, transportation, and multi-benefit programs serving 130,000+ companies, 7M+ users, and 800,000+ accredited establishments.

Ownership category

akta.pro rank

Product category

Corporate Benefits Management

NAICS

Credit Card Issuing (522210), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

akta.pro primary industry

Commercial & Corporate Card Schemes (FSAMAAAF)

akta.pro secondary industries

Cards Operations (Issuing/Acquiring Support, Disputes & Chargebacks) (FSABALAC), Transit & Mobility Fare Cards (Stored Value) (FSAMANAG)

Keywords

• Corporate benefits management
• Employee meal vouchers
• Transportation benefits
• Prepaid benefit cards
• Multi-benefit platforms

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Transaction Fees from Establishments: Ticket charges accredited merchants a transaction fee (starting from 3.5%) on all benefit card transactions. This is the primary revenue stream from the merchant side of the business.
2. Prepaid Card Reloads: Corporate clients prepay benefit credits which are then loaded onto employee cards. The company earns revenue on the float and transaction processing of these prepaid balances.
3. Merchant Credit Advance: Establishments can receive advance reimbursement before standard payment cycles, with Ticket earning fees for this liquidity service.
4. B2B Subscription/Service Fees: Companies pay for benefit management services, including HR portal access, reporting, and benefit administration. The PAT (Programa de Alimentação do Trabalhador) program provides potential tax benefits.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Ticket Services is a Brazilian corporate benefits platform that issues prepaid cards and digital wallets enabling employers to deliver regulated and voluntary employee benefits such as meal vouchers (Alimentação), restaurant vouchers (Restaurante), transportation credits (Vale-Transporte), mobility credits, and flexible multi-benefit allocations. The company contracts with corporate clients of all sizes, loads benefits onto employee cards, and operates an accredited merchant network of 800,000+ establishments that accept the cards in closed-loop and open-loop (Elo/Mastercard) transactions. Revenue is generated from merchant transaction fees, prepaid reload floats, subscription fees for HR management services, and additional services such as salary advance, digital awards, and merchant credit advance.

Product overview

Ticket Services is a corporate benefits platform operated by Edenred, offering a multi-card ecosystem that consolidates up to 8 benefit categories into a single card. The core products include Ticket Multibenefícios (flexible multi-benefit card), Ticket Flex (Alimentação + Restaurante combined), Ticket Alimentação (meal vouchers for supermarkets), Ticket Restaurante (meal vouchers for restaurants), Ticket Transporte (transport vouchers with intelligent cost management), and Saldo Mobilidade (fuel and ride-hailing credits). The platform also offers Ticket Presente Digital for awards, Ticket Plus for salary advances, Ticket Presente Perfeito and Duo Card for gift/prepaid cards, Ticket Conecta for HR engagement and communications, and Dimep integration for time tracking. Supporting tools include Calculadora PAT (tax benefit calculator), Pesquisa + Valor (regional pricing research), and Clube Ticket (loyalty program). The platform integrates with Google Pay, Apple Pay, Elo, Mastercard, Uber, iFood, Rappi, and major restaurant chains. Management is fully digital via the Ticket app and Portal, with 100% online contracting and PIX payment activation.

Differentiator

Problem solved

Functional benefit

Brands

• Clube Ticket: Loyalty program offering discounts, cashback and exclusive deals for Ticket users
• Ticket Conecta
• Ticket Transporte
• Ticket Multibenefícios
• Ticket Flex
• Ticket Alimentação
• Ticket Restaurante
• Ticket Presente Digital
• Ticket Plus
• Ticket Mobilidade

Products and services

• Ticket Multibenefícios

Quantifiable outcome

• Up to 35% reduction in vale-transporte costs through intelligent credit management
• +3 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability1 record

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Elo (Cartão Elo)coreTechnology or IntegrationTicket+Elo co-branded card partnership enables Ticket benefits to be used at 100% of Elo's physical and online merchant network through credit function. This significantly expands acceptance beyond Ticket's own closed-loop network.
• DIMEPcoreTechnology or IntegrationPartnership for time management and attendance solutions integrated with Ticket Conecta platform. Provides virtual time clock, KAIROS setup, and comprehensive workforce management dashboard.
• iFoodcoreChannel Partner/ Reseller/ DistributorMajor delivery app partner allowing Ticket card holders to pay for food deliveries directly through the iFood platform using their benefit balance.
• Rappi TurbominorChannel Partner/ Reseller/ DistributorDelivery partner enabling Ticket Alimentação users to pay for grocery deliveries through the Rappi platform.
• McDonald'scoreChannel Partner/ Reseller/ DistributorMajor restaurant chain partner accepting Ticket Restaurante for meal purchases through delivery and in-store.
• Burger KingcoreChannel Partner/ Reseller/ DistributorRestaurant chain partner accepting Ticket Restaurante for food purchases via delivery.
• Pão de AçúcarcoreChannel Partner/ Reseller/ DistributorSupermarket partner accepting Ticket Alimentação for grocery purchases online.
• Domino'sminorChannel Partner/ Reseller/ DistributorPizza delivery partner accepting Ticket Restaurante for meal purchases.
• Google PaycoreTechnology or IntegrationDigital wallet integration enabling Ticket card users to make contactless payments using their Google Pay enabled devices.
• Apple PaycoreTechnology or IntegrationDigital wallet integration enabling Ticket card users to make contactless payments using Apple Pay on iPhone and Apple Watch.
• Edenred GroupcoreOthersTicket is the Brazilian operation of Edenred, a global digital services and payment platform operating in 45 countries with 60 million users, 2 million establishments, and 1 million company clients.
• ABBT (Associação Brasileira das Empresas de Benefícios ao Trabalhador)coreStrategic or Co-development PartnerPartnership with Brazilian corporate benefits association for the Pesquisa + Valor program, providing regional price data for meal and food benefits.

Scale indicators10 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Caju: Caju is a Brazilian corporate benefits platform offering multi-category benefit cards (food, meal, mobility, culture, health) with a modern app-led UX. It is Ticket's most aggressive direct competitor for the same HR buyer in Brazil.
• Flash Benefícios: Flash is a Brazilian digital employee benefits startup providing flexible multi-benefit cards. It competes head-to-head with Ticket Multibenefícios and Ticket Flex, particularly among SMB and mid-market HR teams.
• Alelo: Alelo is one of Brazil's largest corporate benefits issuers (food, meal, transport, gift cards), affiliated with Bradesco and Banco do Brasil. Directly comparable to Ticket in product scope and target HR buyer.
• VR Benefícios: VR is a long-standing Brazilian employee benefits issuer focused on food, meal, and transportation vouchers. It competes with Ticket across all three core benefit categories in Brazil.
• Pluxee: Pluxee (spun off from Sodexo in 2024) is a global employee benefits and engagement platform operating in 31 countries. It is the closest international peer to Ticket's parent Edenred, with overlapping meal voucher and gift products.
• Swile: Swile is a French digital employee benefits card company serving corporate meal, gift, and mobility benefits across Europe. Comparable to Ticket in product mix and HR-tech positioning, though operating in different geographies.

Regional players

• Up (Edenred competitor): Up is a UK-based employee benefits and corporate payments provider offering prepaid cards and reward solutions. It is a regional peer with similar product overlap to Ticket but does not operate in Brazil.

Emerging players

• iFood Benefícios: iFood (Brazil's leading food delivery platform) launched an employee benefits card leveraging its merchant network. It overlaps with Ticket Alimentação and Ticket Restaurante on food-focused benefits and is a credible emerging challenger.
• Picpay Benefícios: PicPay is a Brazilian digital wallet expanding into corporate benefits disbursement via PIX and prepaid cards. While not a pure-play benefits issuer, it overlaps with Ticket's salary-on-demand and corporate payments ambitions.

Broad incumbents

• Sodexo Pass (legacy): Sodexo is a global food services and facilities management conglomerate that operated the Pass benefits business before the Pluxee spin-off. As a broad incumbent, it offers meal voucher, gift, and mobility benefits across multiple continents, comparable to Edenred/Ticket at the group level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ticket_servicos
• YouTubeyoutube.com/ticketservicos
• Facebookfacebook.com/ticketservicos
• LinkedInlinkedin.com/company/ticketservicos?originalSubdomain=br
• Instagraminstagram.com/ticket_servicos

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ticket Services