Petro Home Services

What Petro Home Services does

Petro Home Services, operating under the brand "Petro" and legally known as Petroleum Heat and Power Inc., is a privately held home energy and HVAC services provider headquartered in Stamford, Connecticut. The company has been in continuous operation for over 100 years and serves residential customers across the Mid-Atlantic and Northeast United States through a network of more than 28 local offices spanning nine states plus Washington, D.C. (Connecticut, Massachusetts, Maryland, New Jersey, New York, Pennsylvania, Rhode Island, Virginia, and D.C.). Its workforce is reported in the 1,001–5,000 employee range.

The company's core offering centers on heating oil and propane delivery on a per-transaction basis, complemented by HVAC equipment sales and installation. It has layered recurring revenue on top of the commodity delivery business through three subscription service plans (Value, Premier, and Propane) and three environmental protection programs (CARE, ProGuard, Tank Failure) that bundle equipment maintenance, tank coverage, and budget-stabilizing billing. The firm has introduced Bioheat, a renewable-blended heating fuel, as a lower-carbon offering within the legacy heating oil line, and has added heat pump and natural gas services as electrification-adjacent product extensions. Brand partnerships with Trane and Fujitsu supply the HVAC equipment portfolio.

Revenue mechanics blend per-delivery fuel charges (subject to commodity pass-through and weather-driven volume), one-time HVAC equipment installation revenue, and recurring subscription fees from service and protection plans. The go-to-market is regional and relationship-driven, anchored by long-tenured customers — many exceeding 20 years — who rely on automatic delivery scheduling. A "My Account" online portal provides a digital self-service channel for billing, payments, and service requests layered on top of the traditional 24/7 phone-based customer service and field technician dispatch model.

Name

Petro Home Services

Legal name

Petroleum Heat and Power Inc.

Website

https://petro.com

Company type

Private

Founded year

1903

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Petro Home Services is a privately held, 100+ year-old home energy provider delivering heating oil, propane, and HVAC services to residential customers across nine Mid-Atlantic and Northeast states plus D.C. via 28+ local offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Stamford

HQ country

United States

HQ region

North America

Offices29 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Heating Oil Delivery: Delivery of heating oil to residential customers throughout the Northeast and Mid-Atlantic. Customers can choose between automatic delivery or will-call basis. Revenue generated from volume-based fuel pricing plus delivery service.
2. Propane Delivery: Propane gas delivery for home heating, hot water, cooking, generators, and outdoor appliances. Includes underground and above-ground tank installation services.
3. Service Plans (Value and Premier Plans): Annual service contracts providing preventive maintenance, parts coverage, and repair services for heating oil systems. Optional enhancements include 24/7 coverage, water heater repair, boiler/furnace replacement allowance, and zone coverage.
4. HVAC Equipment Sales and Installation: Sales and installation of heating systems, air conditioning units (central and ductless), water heaters, and generators. Revenue from equipment markup and installation labor.
5. Propane Service Plans: Propane protection plan providing 24/7 on-call service access, tune-ups, and 15% discount on repairs not covered by the plan.
6. Protection Plans (CARE, ProGuard, Tank Failure): Environmental protection and tank failure coverage plans providing clean-up coverage and financial assistance for oil releases or tank failures. CARE provides up to $100,000 cleanup coverage for above-ground tanks; ProGuard protects underground tanks.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Petro Home Services is a full-service residential home comfort provider delivering home heating oil and propane and offering HVAC installation, repair, and maintenance across the Northeast and Mid-Atlantic United States. Core offerings include heating oil delivery (with the Bioheat biodiesel blend), propane gas delivery, furnace and boiler service, central and ductless air conditioning, water heaters, whole-house standby generators, and indoor air quality systems. Recurring service/protection plans (Value, Premier, Propane, CARE, ProGuard, Heat Pump) bundle maintenance, parts coverage, and environmental protection for residential customers.

Product overview

Petro Home Services is a full-service home comfort company offering a unified portfolio of energy delivery and HVAC services. The core offerings include home heating oil delivery, propane delivery, and HVAC services (heating and cooling). These are supported by generator installation/maintenance, water heater services, Bioheat fuel (cleaner renewable fuel), and natural gas services. The company operates multiple service plans (Value Plan, Premier Plan, propane protection plans) and environmental protection programs (CARE, ProGuard, oil tank failure coverage) that extend the core delivery services. Equipment brands sold and serviced include Trane central AC systems and Fujitsu ductless mini-splits. Indoor air quality systems (UV filters, Trane CleanEffects, humidifiers) integrate with HVAC systems. The company provides 24/7 emergency service across CT, DC, MA, MD, NJ, NY, PA, RI, and VA.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating Oil Delivery Home heating oil delivery to residential customers across the Northeast and Mid-Atlantic, with automatic and will-call delivery options, variable/ceiling pricing, and SmartPay budget plan for predictable monthly payments.
• Propane Delivery Full-service propane delivery for home heating, hot water, cooking, generators, and outdoor appliances, including underground and above-ground tank installation and automatic delivery without hidden surcharges.
• HVAC Services Installation, repair, tune-ups, and maintenance for furnaces, boilers, central AC, ductless systems, and water heaters for residential customers.
• Generator Services Whole-house standby generator installation, repair, and maintenance to provide backup power during outages, with available tune-ups and service plans.
• Bioheat Fuel Cleaner, greener biodiesel-blended heating oil delivered to customers as an environmentally friendlier alternative to traditional heating oil; in 2024, Petro reported customers removing 248,440,511 kgs of carbon through Bioheat use.
• Tank & Tankless Water Heater Services Installation, repair, and replacement services for traditional tank and tankless water heating systems in residential homes.
• Trane TruComfort Central Air Conditioning 20 SEER central air conditioning systems with two-stage scroll compressor technology for whole-house energy savings and quiet operation, sold and installed as an authorized Trane dealer.
• Fujitsu Ductless Mini-Split AC Systems Energy-efficient ductless cooling and heating systems with individual zone control and easy installation requiring no existing ductwork, offered as an alternative to central AC.
• Indoor Air Quality Systems UV germicidal light filters, Trane CleanEffects air cleaners, and central whole-house humidifiers installed into existing HVAC systems to improve indoor air quality.
• Natural Gas Services Installation, repair, and maintenance of natural gas heating systems for homes with gas heating, including service plans and emergency support.
• Petro Value Plan Entry-level annual residential service plan for oil heating systems providing budget-friendly coverage including parts and labor for covered repairs, with an optional 24/7/365 enhancement.
• Petro Premier Plan Premium annual residential service plan for oil heating systems offering comprehensive parts and labor coverage, with optional enhancements such as water heater repair, $1,000 boiler/furnace replacement allowance, and zone coverage.
• Propane Service Plan Annual propane protection plan providing 24/7 on-call service access, tune-ups (March 30 - September 1), and a 15% discount on regular repair rates for repairs not covered by the plan.
• CARE Environmental Protection Subscription environmental protection program for above-ground fuel tanks providing up to $100,000 in cleanup coverage for oil releases, including piping and lines, and is transferable to home buyers.
• ProGuard Underground Tank Protection Subscription protection program for underground (buried) oil storage tanks guarding against problems associated with a release and providing environmental protection.
• Oil Tank Failure Coverage Annual agreement providing a $750 allowance toward a replacement tank or repair in the event of an oil tank failure, including exposed fill/vent lines up to 15 feet from the tank.
• Heat Pump Service Plans Service plans protecting residential heat pump systems and providing peace-of-mind coverage for maintenance and repairs.
• Generator Tune-up / Service Plans Service plans for residential standby generators including air-cooled and liquid-cooled tune-ups with 16- or 19-point inspections covering oil, filters, battery, wiring, and operational checks.

Quantifiable outcome

• 248,440,511 kgs of carbon removed from the planet in 2024 through Bioheat fuel usage
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• TranecoreTechnology or IntegrationPetro is an authorized seller, installer, and servicer of Trane central air conditioning systems. Trane is a leading HVAC manufacturer providing residential and commercial climate control solutions. Petro offers Trane TruComfort systems with 20 SEER efficiency ratings.
• FujitsucoreTechnology or IntegrationPetro offers Fujitsu ductless mini-split AC systems as an alternative to central air conditioning. Fujitsu provides energy-efficient cooling and heating solutions with individual zone control capabilities.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Star Group Energy Partners: Publicly traded residential heating oil and propane distributor serving overlapping Northeast US markets with comparable full-service delivery, service plans, and HVAC offerings. Most directly comparable competitor in product, customer, and business model.
• Suburban Propane Partners: Large publicly traded propane distributor serving residential and commercial customers across the Northeast and Mid-Atlantic with comparable propane delivery, service plans, and tank protection offerings.
• Ferrellgas Partners: Major US propane distributor with residential and commercial customers, offering propane delivery, tank services, and complementary HVAC/equipment offerings. Direct competitor in propane distribution and energy services.
• AmeriGas Propane: Largest US propane distributor (subsidiary of UGI), operating in the same Northeast/Mid-Atlantic territories with comparable residential propane delivery, tank installation, and service programs.

Broad incumbents

• UGI Corporation: Diversified energy distributor with natural gas utility, propane (AmeriGas), electric generation, and midstream operations. Competes broadly with Petro's propane and home energy offerings as part of a much larger multi-fuel portfolio.
• Trane Technologies: Global HVAC equipment manufacturer and Petro's primary equipment partner (Trane TruComfort, CleanEffects). Competes indirectly through its own dealer/service networks and is also an enabling peer for Petro's equipment revenue stream.
• Carrier Global: Global HVAC manufacturer offering residential and commercial heating/cooling equipment. Competes with Trane in Petro's equipment lineup and represents an alternative OEM partner for residential HVAC installations.
• ServiceMaster Brands: National home services franchise platform with comparable residential service delivery infrastructure but a broader portfolio (restoration, cleaning, pest control) outside Petro's HVAC and home energy focus.

Emerging players

• HomeServe USA: Home warranty and emergency repair service provider offering coverage for HVAC, plumbing, electrical, and appliances. Competes with Petro's service and protection plans via a different membership-based, multi-utility distribution model.

Others

• Heritage-Crystal Clean: Environmental services and used oil re-refining company. Adjacent peer offering oil tank cleanup and environmental services that overlap with Petro's CARE/ProGuard environmental protection programs and oil-tank failure coverage.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Petro Home Services