The Family Place

What The Family Place does

The Family Place is a 501(c)(3) nonprofit organization founded in 1978 in Dallas, Texas, that operates one of the largest family violence service platforms in Texas. It serves survivors of domestic and family violence — primarily adults and children fleeing unsafe households — delivering a comprehensive service portfolio that includes a 24/7/365 crisis hotline, three emergency shelters with 168 total beds (covering women, children, and men), free bilingual (English/Spanish) counseling, transitional housing at Safe Campus and in Irving, on-site medical and dental clinics, legal advocacy through a partnership with Legal Aid of NorthWest Texas, supervised visitation at Faith and Liberty's Place, court-ordered battering intervention programming, and school-based violence prevention education through the Be Project (reaching 9,448 students). In 2024 the organization served 40,150 unduplicated individuals, delivered 42,140 emergency shelter nights and 20,805 transitional housing nights, and provided over 4,480 counseling hours and 6,970 case management hours.

The organization's revenue model is donation-driven and diversified: individual giving (monthly gifts, SafeKeeper Society membership, legacy gifts), grants (HUD for housing expansion, Texas Department of Criminal Justice for BIPP accreditation, regional foundations including The Dallas Foundation and Blue Cross and Blue Shield of Texas), corporate partnerships (Taco Bueno round-up program contributing $300,886+, Corporate Champions program), fee-for-service BIPP programming ($40 orientation plus $25/session), retail sales from The Family Place Resale Shop (thrift store), and signature events including Partners Card (a 10-day retail fundraiser with 750+ DFW retailers and a $1.4M annual goal; $22M cumulative since 1993) and the ReuNight gala. All survivor-facing services are free of charge.

The technology stack is service-delivery oriented rather than product-oriented: a multi-channel web platform with privacy controls and an EMME AI chatbot for virtual guidance, CRM-style email list segmentation (news/impact, events, volunteer, professional resources), social media presence across Facebook, YouTube, Instagram, and LinkedIn, and integration with the Texas Council on Family Violence Digital Safety Planning Toolkit. The organization is governed by a Board of Directors and Foundation Board with a full CXO executive team led by CEO Tiffany Tate.

Name

The Family Place

Legal name

The Family Place

Website

https://familyplace.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

The Family Place is a 501(c)(3) nonprofit founded in 1978 in Dallas, Texas, providing emergency shelter, counseling, legal advocacy, and prevention education to survivors of family violence across North Texas. It operates 168 shelter beds, serves 40,000+ individuals annually, and funds operations through donations, events, and grants.

Ownership category

akta.pro rank

Product category

Family Violence Services

NAICS

Other Individual and Family Services (624190), Temporary Shelters (624221), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Domestic violence services
• Emergency shelter
• Crisis intervention
• Trauma counseling
• Family violence support

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Individual Donations and Fundraising: The organization raises funds through individual donations, monthly giving programs, SafeKeeper Society membership, stock/bond donations, and legacy gifts. Major annual fundraiser is Partners Card generating $1.4M goal.
2. Partners Card: Annual 10-day shopping fundraiser where community members buy $100 cards to receive 20% off at 750+ retailers and 10% off at restaurants. Has raised $22M since 1993.
3. Resale Shop Proceeds: The Family Place Resale Shop sells gently used clothing, furniture, and home goods. Proceeds directly fund programs for survivors of family violence.
4. Government Grants: In 2024, HUD awarded funding to expand transitional housing. Also receives funding from Texas Department of Criminal Justice for BIPP program accreditation.
5. Corporate Partnerships: Corporate partners sponsor events, participate in round-up programs (Taco Bueno has raised $300,886), volunteer, donate goods, and engage in cause marketing.
6. BIPP Program Fees: The Battering Intervention and Prevention Program charges $40 orientation fee and $25 per group session. Reduced fees of $5-$20 available for eligible clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels8 records

Core offering

The Family Place is a nonprofit organization that provides free, confidential emergency shelter, crisis intervention, counseling, legal advocacy, supervised visitation, and long-term recovery services to survivors of domestic and family violence in North Texas. Founded in 1978 as the first shelter for battered women and children in Texas, it operates 168 shelter beds across three facilities and serves survivors in English and Spanish. The organization also runs prevention education (Be Project) and fundraising programs including Partners Card and a Resale Shop.

Product overview

The Family Place is a nonprofit social services organization offering a comprehensive portfolio of family violence support programs, not a technology product company. The core service portfolio includes crisis intervention (24-Hour Crisis Hotline, Emergency Shelter with 168 beds), trauma recovery (Counseling Services, Safety Planning), legal advocacy (Protective Orders, Legal Help), and specialized programs (Children & Teen Services, Male Survivor Support). Prevention education is delivered through Be Project and speaker programs. The organization operates fundraising programs including Partners Card (annual 10-day retail fundraiser), Resale Shop, Adopt-a-Family, and Fill Their Backpacks drives. Digital tools include EMME virtual guide and online safety resources. All services are free, confidential, and available in English and Spanish.

Differentiator

Problem solved

Functional benefit

Brands

• Be Project: Violence prevention education program for middle and high school youth that builds healthy relationship skills and connects students to domestic violence services.
• BIPP (Battering Intervention and Prevention Program)
• Faith and Liberty's Place Family Center
• Partners Card
• Ann Moody Place
• Safe Campus

Products and services

• 24-Hour Crisis Hotline Confidential crisis support hotline available 24/7/365 for individuals experiencing domestic violence, providing safety planning, emergency shelter coordination, and connection to support services.
• Emergency Shelter Three emergency shelters providing 168 total beds for women, children, and men fleeing domestic violence, staffed 24/7/365 with on-site advocacy, basic needs, health services, case management, and counseling.
• Safety Planning

Quantifiable outcome

• 40,150 unduplicated individuals served in 2024
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• Taco BuenocoreGTM or Marketing PartnerTaco Bueno's round-up program allows guests to round up their orders to support The Family Place. Through this partnership, more than $300,886 has been raised to support shelter, counseling and long-term recovery for survivors.
• Legal Aid of NorthWest TexascoreStrategic or Co-development PartnerPartnership provides legal services for survivors including protective orders, divorce, custody, and emergency orders. Eligible applicants receive legal interviews, advice, and may receive brief services or full representation.
• United WaycoreGTM or Marketing PartnerUnited Way partnership supports The Family Place's mission to end family violence in North Texas through funding and community engagement.
• Children's HealthminorStrategic or Co-development PartnerPartnership provides specialized medical care referrals for children at the shelter. When a pediatric evaluation revealed a rare medical condition, clinic staff arranged specialized care through Children's Health.
• Texas Council on Family ViolencecoreStrategic or Co-development PartnerPartnership shares TCFV's Digital Safety Planning Toolkit to help survivors navigate technology risks. TCFV identifies three top lethality factors: strangulation, stalking, and firearms in the home.
• Texas Department of Criminal Justice – Community Justice Assistance DivisioncoreStrategic or Co-development PartnerBIPP (Battering Intervention and Prevention Program) is fully accredited by TDCJ-CJAD, providing court-ordered intervention services for batterers in North/South Dallas.
• AmazonminorGTM or Marketing PartnerAmazon Wish List and affiliate program allows donors to purchase needed items directly. Commission program provides additional funding when supporters shop using Amazon links.
• Corporate Champions (Partners Card)coreGTM or Marketing PartnerCorporate Champion program enables companies to sell Partners Cards to employees, offering training sessions on domestic violence, fashion preview events, and company recognition in the Partners Card directory.

Scale indicators15 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• SafeHaven of Tarrant County: Fort Worth, TX-based nonprofit operating emergency shelters, counseling, and prevention programs for survivors of domestic violence in the neighboring DFW sub-region. Closest geographic peer with overlapping donor base and service portfolio.
• Family Violence Prevention Services: San Antonio-based nonprofit providing emergency shelter, transitional housing, counseling, and BIPP programming for survivors of family violence. Comparable Texas DV service provider with similar program breadth.
• Genesis Women's Shelter & Support: Also a Dallas-based nonprofit providing emergency shelter, counseling, and advocacy for survivors of domestic violence. Directly comparable in geography, mission, and service mix (shelter, counseling, legal advocacy, children's programs).

Others

• Texas Council on Family Violence (TCFV): Texas statewide coalition providing training, resources, and policy advocacy for family violence programs across the state. Acts as an enabling/supporting partner to The Family Place through shared Digital Safety Planning Toolkit and policy support, rather than a direct service competitor.

Regional players

• Houston Area Women's Center: Houston-based nonprofit operating shelter, counseling, and advocacy services for survivors of domestic and sexual violence. Comparable Texas DV operator serving a different metro, primarily not overlapping with The Family Place's North Texas catchment.
• SafePlace Austin: Austin, TX-based organization providing shelter, counseling, and prevention services for survivors of domestic violence, sexual assault, and human trafficking. Comparable Texas DV service provider with similar program mix but non-overlapping geography.

Broad incumbents

• National Domestic Violence Hotline: National 24/7 crisis hotline and resource hub serving survivors of domestic violence across the U.S. Overlaps with The Family Place's crisis hotline and resource-referral function at national scale rather than local depth.
• National Network to End Domestic Violence (NNEDV): National advocacy and capacity-building organization for the DV field, providing policy, training, and resources to local shelters and programs including Texas-based providers. Adjacent in mission rather than direct service competition.
• YWCA of Metropolitan Dallas: Dallas-area YWCA operating advocacy, housing, and supportive services for survivors of domestic violence and other vulnerable populations. Overlaps with The Family Place on DV advocacy but with broader women/family services mandate.

Emerging players

• loveisrespect: National youth-focused DV prevention, education, and 24/7 chat resource operated by Break the Cycle. Comparable to The Family Place's Be Project school-based youth prevention programming, with narrower age range and digital-first delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@thefamilyplacedfw/featured
• Facebookfacebook.com/thefamilyplace
• LinkedInlinkedin.com/company/thefamilyplace
• Instagraminstagram.com/thefamilyplace
• Xx.com/family_place

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Family Place