What Pathfinder does

Pathfinder, Inc. is a 501(c)-style nonprofit organization founded in 1971 and headquartered in Jacksonville, Arkansas, that delivers a comprehensive continuum of services for individuals with developmental disabilities. Its service portfolio spans early intervention and preschool programs (Pathfinder Preschool, Heart of the Ozarks), adult development day treatment across seven sites, a three-tier residential platform (10 Intermediate Care Facilities / ICF/IID serving 100 individuals, 8 supported apartment complexes and 2 supervised group homes serving 114 individuals), supported employment, home and community-based waiver services, and a transportation fleet of over 200 vehicles (Arkansas' second-largest private vehicle system). By 2022, the organization served roughly 1,600 individuals daily across day programs. Pathfnder is licensed by the Arkansas Department of Human Services (DHS) and accredited by CARF, the Commission on Accreditation of Rehabilitation Facilities.

The underlying operating model is direct-service delivery through owned physical facilities distributed across 13 Arkansas communities (Jacksonville, Batesville, Benton, Bentonville, Harrison, Haskell, Jonesboro, Morrilton, Searcy, West Memphis, Cave Springs, Cabot, Bryant). There is no proprietary technology platform; service delivery is human-staff-mediated by 501-1,000 employees including licensed educators, physical/occupational/speech therapists, program directors, and direct care workers. The organization supplements its program mix with employment-contract services (janitorial, food service, mailroom) at government facilities via a SourceAmerica partnership, and accepts donations through Venmo, iGive, and Kroger Community Rewards.

Revenue mechanics are overwhelmingly government-funded: Medicaid waivers, Arkansas DHS program funding, and direct contracts with government facilities (Little Rock Air Force Base, Veterans Administration facilities, Federal Building). Pricing is not publicly disclosed as it varies by individual care plan, program enrollment, and funding source. Customer acquisition is referral-driven through healthcare providers, schools, DHS case managers, and families. The organization is governed by a volunteer Board of Directors (Chairman Jan Barker) with Charlie Green as Executive Director and Patricia Walker as CFO; the board holds 0% ownership and receives no compensation.

Name

Pathfinder

Legal name

Pathfinder Inc.

Website

https://pathfinderinc.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Pathfinder, Inc. is a 501-style Arkansas nonprofit founded in 1971 that delivers residential, day-program, preschool, supported employment, and transportation services to individuals with developmental disabilities across 13 communities, licensed by Arkansas DHS and accredited by CARF.

Ownership category

akta.pro rank

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Contracts and Medicaid Funding: Pathfinder receives funding through Arkansas Department of Human Services (DHS) programs including Medicaid waivers and state-funded services for individuals with developmental disabilities. Services are licensed by Arkansas DHS and delivered under regulatory oversight.
2. Donations and Charitable Contributions: The organization accepts donations through Venmo, iGive, and Kroger Community Rewards programs to support programs and services for individuals with developmental disabilities.
3. Employment Contract Services: Revenue generated through employment contracts with government facilities (janitorial, food service, mailroom) where individuals with disabilities perform work, supported by SourceAmerica partnerships.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Pathfinder, Inc. provides a comprehensive continuum of services for individuals with developmental disabilities across Arkansas, including residential care (10 ICF/IID facilities, 8 supported apartment complexes, 2 supervised group homes), adult day treatment, early intervention preschool programs, supported employment, home and community-based waiver services, and accessible transportation. Services are delivered directly through Pathfinder-owned facilities and licensed by the Arkansas Department of Human Services, with funding primarily from Medicaid waivers, state programs, and government contracts.

Product overview

Pathfinder is a nonprofit organization providing a comprehensive portfolio of developmental disability services across Arkansas. The organization operates a multi-tiered residential services platform encompassing 10 Intermediate Care Facilities (ICF/IID), 8 supported apartment complexes, 2 supervised group homes, and 2 preschools. Complementing residential care, Pathfinder offers Adult Development Day Treatment (ADDT) programs, Early Intervention Day Treatment (EIDT) preschools, Supported Employment, Employment Contracts (via SourceAmerica), Home & Community Based Services, and Transportation with a fleet of over 200 vehicles. By 2022, Pathfinder provided residential support for approximately 214 individuals and served about 1,600 people daily through day programs. The portfolio is coordinated through a central administrative office in Jacksonville, AR, with facilities and programs distributed across 13 Arkansas communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Development Day Treatment (ADDT) Day treatment programs providing pre-vocational and vocational skills training, daily living skills, socialization, and community inclusion activities for adults with developmental disabilities. Programs are offered at multiple Arkansas locations including Jacksonville (Pickens), Jonesboro, Benton, Bentonville, Harrison, and West Memphis (EastArk Enterprises).
• Preschool / Early Intervention Day Treatment (EIDT) Early childhood education and developmental services for children with developmental delays or special needs, delivered by licensed educators, physical/occupational/speech therapists, and specialized programs such as Music Together and Outdoor Classroom. Operates as the Colleen Black Preschool in Jacksonville and Heart of the Ozarks Child Development Center in Harrison.
• Residential Services Comprehensive residential support encompassing three service tiers: Supervised Living (group homes with 24-hour care), Apartment Living (supported apartment complexes with staff guidance), and Intermediate Care Facilities (ICF/IID – 24-hour health-related residential care).
• Intermediate Care Facilities (ICF/IID) 10 residential facilities offering 24-hour care and individualized programs for adults with developmental disabilities, focusing on skill development, decision-making, self-management, and community involvement. Locations include Briarwood, Cottonwood, Dogwood, Eastwood, Gordon Tubbs, Longwood, McCreight Memorial, Pinewood, Westwood, and Whit Davis.
• Supervised Living (Group Homes) 24-hour supervised residential programs in group home settings providing training in daily living, social skills, and community integration. Facilities include Cave Springs Home, Plaza Group Home, CR Group Home, and Shadow Ridge Group Home.
• Apartment Living Supported independent living in 8 private apartment complexes with staff guidance, rent assistance, and skills training in daily living, financial management, and personal decision-making. Facilities include Bamburg, Gateway, Howell, Meadows, O'Brien, Johnson, T.P. White, and Zumwalt Courts.
• Supported Employment Employment program, in partnership with Arkansas Rehabilitation Services, that helps individuals with disabilities find and maintain competitive employment through job coaching, interview preparation, and on-the-job support. Participants typically work 15–25 hours per week.
• Employment Contracts (SourceAmerica) Vocational employment program creating meaningful jobs in janitorial, food service, and mailroom roles through partnership with SourceAmerica. Services include janitorial at Little Rock Air Force Base and government facilities, food service at military bases, and mailroom operations at VA and Federal buildings.
• Home & Community Based Services Waiver-funded services enabling individuals with developmental disabilities to live independently in their own homes or communities with personalized care plans and staff assistance.
• Transportation Services Fleet of over 200 vehicles making Pathfinder the second-largest private vehicle system in Arkansas, providing door-to-door accessible transportation for individuals participating in Pathfinder programs, including wheelchair-accessible lift-equipped vehicles for preschool, day programs, residential services, and employment.

Quantifiable outcome

• 1,600+ individuals served daily across adult day programs
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered major and core.

• System OnemajorStrategic or Co-development Partner · 6 April 2026System One acquired Pathfinder in April 2026, combining Pathfinder's project assurance and controls expertise with System One's Critical Infrastructure platform. Pathfinder will operate as a System One company with President Steve Cabano remaining in place. The acquisition aims to enhance System One's capabilities across sectors including utilities, energy, mining, and pharmaceuticals.
• SourceAmericacoreStrategic or Co-development PartnerPathfinder partners with SourceAmerica to create meaningful jobs for individuals with intellectual disabilities. SourceAmerica is a nonprofit organization that connects federal government contractors with agencies employing individuals with significant disabilities, facilitating employment contracts in janitorial, food service, and mailroom roles.
• Arkansas Rehabilitation ServicescoreStrategic or Co-development PartnerPathfinder partners with Arkansas Rehabilitation Services to provide Supported Employment programs that help individuals with disabilities find and maintain meaningful work while building independence and confidence. The partnership provides job coaching, job search assistance, and on-the-job training support.
• Little Rock Air Force BasemajorChannel Partner/ Reseller/ DistributorPathfinder provides janitorial services and food service attendant positions at the Little Rock Air Force Base through employment contracts, creating meaningful job opportunities for individuals with disabilities.
• Veterans Administration (Little Rock and North Little Rock)majorChannel Partner/ Reseller/ DistributorPathfinder provides mailroom attendant services to VA facilities in Little Rock and North Little Rock, as well as the Federal Building in Little Rock, creating employment opportunities for individuals with disabilities.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• The Arc: National nonprofit advocacy and direct-service organization for people with intellectual and developmental disabilities. Comparable to Pathfinder in mission and service mix (residential, employment, community living), operating through a federated chapter model that delivers similar services locally.
• BrightSpring Health Services: Large publicly traded provider of home and community-based services, pharmacy, and behavioral health, with significant exposure to intellectual and developmental disability services. Comparable to Pathfinder as a scaled IDD services platform, though for-profit and nationally diversified.
• Easterseals: National nonprofit providing developmental disability, early intervention, and employment services across multiple states. Comparable to Pathfinder as a comprehensive lifespan DD services provider with a similar mix of residential, day program, and employment supports, though at much greater geographic scale.
• United Cerebral Palsy (UCP): National network of affiliates providing services to people with cerebral palsy and other disabilities, including residential, day, employment, and early intervention programs. Comparable to Pathfinder's lifespan DD service model and nonprofit/government funding structure.
• Sevita Health (formerly The MENTOR Network): National provider of home and community-based services for individuals with intellectual and developmental disabilities, including residential, day, and supported employment. Direct competitor to Pathfinder in service model and Medicaid waiver reliance, though operating across many states.
• Volunteers of America: National nonprofit providing housing, behavioral health, and developmental disability services across multiple states. Comparable to Pathfinder as a diversified human services nonprofit with residential, employment, and community-based programs funded by Medicaid and government contracts.

Direct peers

• RHA Health Services: Nonprofit provider of behavioral health and developmental disability services including ICF/IID, community living, supported employment, and child services across multiple states. Closely comparable to Pathfinder's integrated ICF/IID + community-based service continuum and reliance on Medicaid waiver funding.
• Merakey: Nonprofit human services organization delivering behavioral health, intellectual disability, and autism services including ICF/IID, community living, employment, and behavioral supports. Closely comparable to Pathfinder's integrated ICF/IID + community living + employment service continuum.

Others

• SourceAmerica: National nonprofit that connects federal agencies with nonprofit agencies employing people with significant disabilities through AbilityOne contracts. A direct partner of Pathfinder that operates the federal employment contracting model Pathfinder leverages at LRAFB and VA facilities.

Regional players

• Lifeworks Services: Minnesota-based nonprofit providing residential, day, employment, and therapy services to people with developmental disabilities. Comparable to Pathfinder in service mix and nonprofit structure, but operating in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pathfinderincar
• Facebookfacebook.com/pathfinderinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles30 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pathfinder