Promisia Healthcare
Promisia Healthcare is a New Zealand-based aged care and retirement living provider operating five facilities in Feilding, Christchurch, and Cromwell, delivering resthome, hospital, dementia, palliative, YPD, respite, and independent living services to elderly and disabled residents.
- Company typePublic
- Founded2020
- HeadquartersTairua, New Zealand
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Promisia Healthcare does
Promisia Healthcare Limited is a New Zealand-based aged care and retirement living provider listed on the NZX under ticker PHL (with warrants under PHLWA) and headquartered in Wellington. The company operates five facilities across provincial New Zealand — Ranfurly Manor and Nelson Street in Feilding, Aldwins House in Christchurch, and Golden View and Ripponburn in Cromwell — delivering a combined capacity of 401 care beds, 76 care suites/apartments, and 156 villas. Service lines span the full continuum of care: resthome, hospital, dementia, young people with disabilities (YPD), palliative, respite, and adult day care, alongside independent living villas and care-suite assisted living. Customers are predominantly elderly individuals aged 65+ and YPD clients under 65, entering the system through NASC agency referrals, GP recommendations, or direct private inquiry.
Revenue is generated through three streams: government-regulated maximum contribution rates for residential care (partially subsidised via the Residential Care Subsidy for means-tested residents), one-time Occupation Right Agreement (ORA) sales of care suites and villas (villa pricing NZD $360k–$485k at Ranfurly Manor), and recurring monthly maintenance fees. The company's technology stack is undifferentiated — interRAI-based clinical assessments and conventional care planning systems — with the ACC-accredited Ran-fit exercise programme being the only branded proprietary offering, now extended into the wider Feilding community via the Sports Manawatu partnership.
Go-to-market is referral-led and sales-led within the regulated aged care sector; the company also maintains an NZX investor relations function to support capital raising for facility expansion. Operations are concentrated entirely within New Zealand, with no offshore presence. The business was transformed into an aged care provider in 2020 and has since pursued a roll-up strategy funded by NZX-listed equity capital.
Promisia Healthcare firmographics
Firmographics- Name
- Promisia Healthcare
- Legal name
- Promisia Healthcare Limited
- Website
- https://promisia.co.nz
- Company type
- Public
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Promisia Healthcare is a New Zealand-based aged care and retirement living provider operating five facilities in Feilding, Christchurch, and Cromwell, delivering resthome, hospital, dementia, palliative, YPD, respite, and independent living services to elderly and disabled residents.
- Ownership category
- akta.pro rank
Promisia Healthcare industry classification
Industry- Product category
- Residential Aged Care
- NAICS
- Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)
- akta.pro primary industry
- Large Campus / Multi-Building Assisted Living Communities (HLADABAG)
- akta.pro secondary industries
- Assisted Living with Memory Care (Mixed Campus) (HLADABAB), Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)
Keywords
Where Promisia Healthcare is headquartered
LocationHeadquarters
- HQ city
- Tairua
- HQ country
- New Zealand
- HQ region
- Oceania
Offices6 records
Markets served
Promisia Healthcare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Residential Care Fees: Charges based on maximum contribution rates set by government, with subsidies available through Residential Care Subsidy for eligible residents. Revenue from rest home, hospital, dementia, YPD, palliative and respite care services.
- Occupation Right Agreements (ORA): Care suites and villas are sold through Occupation Right Agreements where residents purchase rights to live in the property. Includes monthly maintenance fees covering lawns, gardens, and maintenance. Rates and building insurance paid by Promisia.
- Villa Sales: Independent living villas sold with prices ranging from $360,000 to $485,000 at Ranfurly Manor. Purchase price includes floor coverings, curtains, dishwasher, and stove.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Independent Living Villas at Ranfurly Manor - prices from $360,000 to $485,000 |
| Other | Monthly | Care Suites - ORA model |
| Subscription | Monthly | Standard Residential Care - Maximum Contribution Rate |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Promisia Healthcare product offering
Product offeringCore offering
Promisia Healthcare is a New Zealand-based aged care and retirement living provider that operates resthome, hospital, dementia, young people with disabilities (YPD), palliative, respite, and adult day care services across five facilities. The company also sells independent living villas and care suites (under Occupation Right Agreements) for elderly individuals seeking community-connected retirement living with onsite care options.
Product overview
Promisia Healthcare is a New Zealand-based aged care and retirement living provider operating a portfolio of residential care facilities and retirement villages. The company's offering consists of core care services (Resthome, Hospital, Dementia, YPD, Palliative, Respite, Adult Day Care, Assisted Living) and Independent Living options including villas and care suites. These services are delivered across five named communities: Ranfurly Manor (Feilding), Nelson Street (Feilding), Aldwins House (Christchurch), Golden View (Cromwell), and Ripponburn (Cromwell). The company also offers a proprietary wellness programme called Ran-fit, an ACC-accredited exercise programme available at its care homes. The portfolio includes 401 care beds, 76 care suites/apartments, and 156 villas according to investor information.
Differentiator
Problem solved
Functional benefit
Brands
- Ran-fit: ACC-accredited in-house exercise programme designed to improve strength, balance and flexibility for residents
- The Promisia Badge
Products and services
- Resthome Care Residential care for people who are largely independent but require some support with personal care and general day-to-day activities.
- Hospital Care Care for residents with significant disability and/or medical concerns, delivered by a team of competent nurses and caregivers supported by external GP services.
- Dementia Care Specialized care in secure environments with specialist staff ensuring maximum wellbeing and safety for residents with dementia.
- Young People with Disabilities (YPD) Care Care for people under 65 who require support with self-care, mobility and/or communication due to lifelong disabilities.
- Palliative Care Specialist medical services and clinical staff for end-of-life residents requiring comfort and dignity in their final stages.
- Respite Care Short-term support care to give caregivers a break or to help individuals recover after a period of illness.
- Assisted Living (Care Suites) One-bedroom apartments with optional service packages ranging from meal and housekeeping to personal care support, suitable for independent people seeking a safe, vibrant community.
- Independent Living Villas Modern villas designed for individuals or couples looking to downsize while having access to care facilities and support services nearby.
- Adult Day Care Daytime care services providing activities and support for individuals who live at home but benefit from structured daytime programs.
- Ran-fit Exercise Programme ACC-accredited exercise programme with sitting and standing options, including strength and balance assessments to track resident progress.
Quantifiable outcome
- Ran-fit participants report improved independence - 'I was struggling to get in and out of my chair and bed. I recently joined Ran-fit, and it changed my life.'
- +1 more outcomes
Companies that use Promisia Healthcare
Customer profileSegments4 records
Ideal customer profiles4 records
Promisia Healthcare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Promisia Healthcare partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- Sports ManawatuminorPartnership to provide no-cost access to Ranfit exercise classes to the wider Fielding community. Classes originally began at Ranfurly Manor in Fielding and have been extended to the community through this partnership.
- Sports CanterburyminorReviewed Ran-fit at Aldwins House in Christchurch, giving the programme a glowing review that praised the variety of exercises, adaptability to fitness levels, warmth and confidence of instructors, and social connection provided.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Promisia Healthcare competitors and assessment
Company assessmentOthers
- Estia Health: ASX-listed aged care operator with residential aged care homes across Australia. Comparable regulatory-driven operating environment (government-funded care, accreditation requirements) and continuum services, though primarily Australian rather than NZ-focused.
Direct peers
- Radius Care: NZ aged care provider offering resthome, hospital, dementia, and specialist care across regional NZ. Directly comparable to Promisia in service offering and provincial footprint; notably, Promisia's COO Graeme Dodd previously held senior leadership at Radius Care.
- Heritage Lifecare: NZ aged care provider operating resthomes, hospitals, and dementia units across regional NZ. Comparable in scale, service mix, and provincial concentration to Promisia.
- Oceania Healthcare: NZ-listed operator of retirement villages and aged care facilities across the country, with a continuum model (independent living, resthome, hospital, dementia). Closest direct competitor to Promisia given similar product offering, NZX-listed status, and provincial/metro footprint.
Regional players
- CHT Healthcare Trust: NZ charitable trust operating aged care and retirement villages across the upper North Island. Comparable continuum-of-care offering though primarily serving different regional catchments (Auckland/Waikato) than Promisia.
Broad incumbents
- Summerset Group Holdings: NZ-listed retirement village and aged care operator with national footprint. Comparable to Promisia in continuum-of-care model and ORA-based villa sales, though significantly larger and more geographically diversified.
- Metlifecare: NZ-listed retirement village operator offering independent living, resthome, hospital, and dementia care under a continuum model. Comparable revenue mix (ORA + care fees) and regulatory exposure to Promisia, with deeper Auckland/Wellington presence.
- Ryman Healthcare: Largest listed NZ retirement village and aged care operator with a national continuum-of-care model. Comparable to Promisia in service mix (independent living through hospital/dementia care) but materially larger scale, providing a benchmark for what Promisia could scale into.
- Arvida Group: NZ-listed retirement village and aged care operator offering continuum of care. Comparable in continuum model and NZX-listed capital base, though Arvida's portfolio is concentrated in larger centres and is materially larger than Promisia's.
- Bupa New Zealand: Subsidiary of global Bupa Group operating aged care and retirement villages across NZ, including resthome, hospital, dementia, and respite services. Comparable care services and NASC-referral pathway, but backed by a global parent with substantially greater resources.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Promisia Healthcare social profiles
Digital presencePromisia Healthcare compliance and trust
Trust signalCompliance1 record
Promisia Healthcare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Promisia Healthcare leadership team
Management profileNumber of profiles
Profiles10 records
Promisia Healthcare subsidiaries and ownership
Company hierarchySubsidiaries6 records
Promisia Healthcare funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Promisia Healthcare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Promisia Healthcare
What does Promisia Healthcare do?
Promisia Healthcare is a New Zealand-based aged care and retirement living provider that operates resthome, hospital, dementia, young people with disabilities (YPD), palliative, respite, and adult day care services across five facilities. The company also sells independent living villas and care suites (under Occupation Right Agreements) for elderly individuals seeking community-connected retirement living with onsite care options.
Is Promisia Healthcare a public or private company?
Promisia Healthcare is a public company. It is classified as public and is currently operating.
When was Promisia Healthcare founded?
Promisia Healthcare was founded in 2020. It employs 251 to 500 people.
Where is Promisia Healthcare based?
Promisia Healthcare is headquartered in Tairua, New Zealand, in the Oceania region.
How does Promisia Healthcare make money?
Three revenue lines are on record. Residential Care Fees are the primary driver. The others are occupation Right Agreements (ORA) and villa Sales.
Who are Promisia Healthcare's main competitors?
Estia Health is listed as an others. Direct peers are Radius Care, Heritage Lifecare and Oceania Healthcare. CHT Healthcare Trust is listed as a regional player. Broad incumbents are Summerset Group Holdings, Metlifecare, Ryman Healthcare, Arvida Group and Bupa New Zealand.
Does Promisia Healthcare have an API?
No public API is recorded for Promisia Healthcare.
What industry is Promisia Healthcare in?
Promisia Healthcare's product category is Residential Aged Care. Its primary akta.pro industry code is HLADABAG, Large Campus / Multi-Building Assisted Living Communities, with a secondary code of HLADABAB, Assisted Living with Memory Care (Mixed Campus). Its NAICS code is 6233 and its SIC code is 8050.