LINAGORA

What LINAGORA does

LINAGORA is a French open-source software publisher founded in 2000 and headquartered at Villa Good Tech in Issy-les-Moulineaux (Paris region), with a globally distributed workforce of approximately 200 employees across offices in Paris, Toulouse, Tunis, and Hanoi. The company builds and commercializes a comprehensive suite of open-source productivity, communication, and AI software targeting European enterprises and government agencies with sovereignty, GDPR, and vendor-lock-in concerns.

The portfolio centers on Twake Workplace, an integrated open-source digital workspace combining Mail, Chat, Drive, Calendar, and Contacts as an alternative to Microsoft 365 and Google Workspace, supported by sub-products (Twake Chat on the Matrix protocol, Twake Drive with OnlyOffice/LibreOffice integration, Twake Mail on Apache James/JMAP), LinShare for secure file sharing, and LinTo for AI-powered meeting transcription. LINAGORA is a key contributor to Apache James and offers OSSA, a managed-service assurance layer supporting over 500 open-source packages. The LUCIE initiative, developed at the Toulouse AI hub and the OpenLLM Europe program, represents LINAGORA's flagship effort to build a truly open-source large language model (open training data, algorithms, and weights), backed by research partnerships with ANITI, IRIT, LIX (École Polytechnique), Télécom Paris, Télécom SudParis, and LORIA.

LINAGORA monetizes through subscription and perpetual licensing (SaaS and on-premise), professional services (consulting, deployment, migration, training, audit), and managed services via OSSA. Distribution relies on direct enterprise field sales, government procurement channels (Gigalis, Canut), and a partner network of system integrators. Named customers include the French Ministry of Finance, BNP Paribas, EDF, Air France, La Poste, CNB, Castorama, AFD, CIG Petite Couronne, Sofins, and Akquinet (Germany), spanning financial services, energy, government, retail, and aerospace. The company is founder-controlled, structured as a French SAS, with co-founder Alexandre Zapolsky as CEO and General Xavier Guimard as CTO Software (joined February 2023).

Name

LINAGORA

Legal name

LINAGORA

Website

https://linagora.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

LINAGORA is a French open-source software publisher (founded 2000, ~200 employees) that builds and commercializes Twake Workplace, OSSA-managed open-source assurance across 500+ packages, Apache James email, LinTo meeting AI, and the LUCIE sovereign LLM for European enterprises and public-sector customers.

Ownership category

akta.pro rank

Product category

Open Source Enterprise Collaboration & Communication Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744), Services-Computer Programming Services (7371)

akta.pro primary industry

Network Architecture & Design Services (BPAEAEAA)

akta.pro secondary industries

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Strategy & IT Advisory (BPAEAAAA), Email, Calendar & Scheduling (BPAMAMAC)

Keywords

• Open source software
• Enterprise collaboration platform
• Digital workplace solutions
• Open source AI
• Open source assurance

Headquarters

HQ city

La Défense

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: LINAGORA derives revenue from subscription-based and perpetual licensing of its proprietary open-source software products, including Twake Workplace (all-in-one workspace), Twake Chat, Twake Drive, Twake Mail, LinShare, LinTo, and OSSA. The company offers both SaaS (cloud-hosted) and on-premise deployment options, each with associated pricing.
2. Professional Services: LINAGORA offers a broad portfolio of professional services including consulting, training, support, and audit services for its own open-source software and all software from open-source communities. Services span infrastructure design, deployment, migration, integration, and ongoing operational support. This includes identity management (LemonLDAP::NG), container orchestration (Kubernetes), CI/CD pipelines, and custom software development.
3. Open Source Software Assurance (OSSA): OSSA provides industrial-grade support and security assurance for over 500 open-source software packages, functioning as a managed services offering where clients pay for guaranteed support levels, security updates, and SLA-backed maintenance for their open-source infrastructure.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

LINAGORA develops, publishes and supports a portfolio of open-source enterprise software centered on the Twake Workplace digital collaboration suite (Mail, Chat, Drive, Calendar, Contacts), complemented by the LinTo AI meeting assistant, LinShare secure file-sharing, the LUCIE open-source large language model, and the OSSA managed-support service covering more than 500 open-source packages. The company also delivers professional services including consulting, training, integration, migration, audit and custom development for open-source technologies. Products are offered both as SaaS-hosted subscriptions and as on-premise deployments, sold to large enterprises and public-sector organizations across France, Europe, North Africa and Asia-Pacific.

Product overview

Linagora is a French Open Source software publisher offering a comprehensive portfolio of interconnected products organized around a platform-plus-modules architecture. The core offering centers on Twake Workplace, a unified digital workspace that integrates the Twake suite modules (Twake Chat, Twake Drive, Twake Mail) alongside standalone products LinShare for secure file sharing and LinTo for AI-powered meeting transcription. The LUCIE AI model represents Linagora's flagship initiative in truly open-source artificial intelligence built on transparency and ethical principles. OSSA (Open Source Software Assurance) provides maintenance and support services for over 500 open-source packages, while SmartSLA offers instant support platform capabilities. The product ecosystem emphasizes digital sovereignty, data privacy compliance (GDPR), and interoperability through open standards including JMAP, IMAP, Matrix protocol, and SAML/OpenID Connect for SSO. Linagora Labs conducts research in Speech, Language, Collaboration Engineering, and Distributed Computing to advance the product portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Twake Workplace: Open source digital workplace platform combining project management, communication, file sharing and email.
• Twake Chat
• Twake Drive
• Twake Mail
• LinShare
• LinTo
• LUCIE
• OSSA
• SmartSLA
• OpenLLM Europe

Products and services

• Twake Workplace Open-source digital workspace that unifies Mail, Chat, Drive, Calendar and Contacts into a single collaboration platform. Available as SaaS or on-premise, customizable and multi-platform, designed for enterprises and government organizations seeking a sovereign alternative to Microsoft 365 / Google Workspace.
• Twake Chat Open-source instant messaging solution powered by the Matrix protocol, providing end-to-end encrypted and decentralized communication for enterprise teams as an alternative to Microsoft Teams.
• Twake Drive Open-source encrypted data storage solution for professional file sharing, with document co-editing via OnlyOffice and LibreOffice Online, versioning and access-rights management.
• Twake Mail Open-source enterprise email client and server solution, built on Apache James and Cyrus with IMAP and JMAP protocol support, providing secure, fast and durable email infrastructure.
• LUCIE LINAGORA's flagship truly open-source large language model, built on open training datasets, open algorithms and openly accessible weights, designed to be compact, eco-responsible and human-centered while addressing agentic AI and the path toward AGI.
• LinTo Open-source smart assistant that records, edits and transcribes meetings to reduce workload and increase efficiency, combining speech recognition, natural language processing and text generation. Also deployed at Castorama to power AI-driven customer service for appliance shopping.
• LinShare Secure open-source file-sharing solution providing reliable file transfer designed to meet the highest standards required by government and finance-sector organizations.
• OSSA (Open Source Software Assurance) Managed support and maintenance service covering more than 500 open-source software packages, providing industrial-grade security assurance, cost management, lock-in avoidance and SLA-backed scalability for organizations running open-source infrastructure.
• SmartSLA Open-source instant support platform enabling real-time customer support and ticket management for enterprise support operations.
• Apache James Modular and flexible open-source mail server, actively maintained by LINAGORA and used as the foundation for enterprise email solutions, supporting JMAP, IMAP and SMTP protocols with secure, standards-based infrastructure.
• OpenPaaS Open-source collaborative platform developed by LINAGORA Labs combining email, calendar, contacts, instant messaging and video conferencing, deployed via Kubernetes container orchestration.

Quantifiable outcome

• 60% reduction in security incidents related to access within 12 months of deploying two-factor authentication and SSO solutions (LemonLDAP::NG)
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core and minor.

• ANITI (Artificial Natural Intelligence Toulouse)coreStrategic or Co-development PartnerANITI (Artificial Natural Intelligence Toulouse) is a key academic research partner of LINAGORA Labs, focused on AI research including the development of open-source AI models like LUCIE. The partnership leverages Toulouse's AI ecosystem to advance ethical and sovereign AI.
• Télécom SudPariscoreStrategic or Co-development PartnerTélécom SudParis is a core academic research partner of LINAGORA Labs, collaborating on language, speech, and distributed computing research topics.
• IRIT (Institut de Recherche en Informatique de Toulouse)coreStrategic or Co-development PartnerIRIT is a major French computer science research laboratory and a core partner of LINAGORA Labs, collaborating on research topics including language processing, speech recognition, and AI.
• LORIA (Lorraine Research Laboratory in Computer Science)coreStrategic or Co-development PartnerLORIA is listed as a research partner of LINAGORA Labs, collaborating on distributed computing and language research topics.
• LIX (Laboratoire d'Informatique de l'École Polytechnique)coreStrategic or Co-development PartnerLIX at École Polytechnique is a core research partner of LINAGORA Labs, collaborating on computer science and AI research topics.
• Université de PotsdamminorStrategic or Co-development PartnerUniversité de Potsdam (Germany) is listed as an international research partner of LINAGORA Labs.
• CERCO (Centre d'Études et de Recherche de l'École Polytechnique)minorStrategic or Co-development PartnerCERCO is listed as a research partner of LINAGORA Labs, contributing to collaborative research initiatives.
• IMT Mines AlbiminorStrategic or Co-development PartnerIMT Mines Albi is listed as a research partner of LINAGORA Labs, contributing to research in collaboration engineering and related topics.
• LAAS-CNRSminorStrategic or Co-development PartnerLAAS-CNRS (Laboratory for Analysis and Architecture of Systems) is listed as a research partner of LINAGORA Labs, contributing to research on AI, robotics, and distributed systems.
• Télécom PariscoreStrategic or Co-development PartnerTélécom Paris is listed as a core academic research partner of LINAGORA Labs, collaborating on AI, language processing, and digital infrastructure research.
• Parole & Langage (LPL-Aix)coreStrategic or Co-development PartnerParole & Langage (LPL-Aix) is a core research partner of LINAGORA Labs, collaborating on speech recognition and natural language processing research.
• GigalisminorChannel Partner/ Reseller/ DistributorGigalis is a French public procurement marketplace (centrale d'achats) through which public sector organizations can procure LINAGORA's open-source software solutions. LINAGORA is listed as a provider on the Gigalis marketplace.
• Canut (canut-libre.fr)minorChannel Partner/ Reseller/ DistributorCanut is a purchasing center dedicated to libre software, listed as a partner through which organizations can access LINAGORA's open-source solutions.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Mistral AI: French AI company developing open-weight large language models with strong European sovereignty positioning. Directly comparable to LINAGORA's LUCIE and OpenLLM Europe initiative in the sovereign open-source AI category.
• XWiki: French open-source wiki, knowledge management, and collaboration platform. Listed as a research partner of LINAGORA Labs and operates in an adjacent collaboration niche for enterprises seeking open-source alternatives.

Direct peers

• Element (Matrix): Provider of the open-source Matrix protocol-based secure messaging platform adopted by governments (e.g., French government, German military). Direct technical peer to Twake Chat with shared focus on sovereign, end-to-end encrypted communications.
• Nextcloud: Germany-based open-source collaboration platform offering file sync, communication, and productivity tools as a self-hosted alternative to Microsoft 365 and Google Workspace. Directly competes with LINAGORA's Twake Workplace in the European sovereign-collaboration segment.
• Rocket.Chat: Open-source team communication and chat platform serving enterprises and governments with sovereign deployment options. Comparable to LINAGORA's Twake Chat and overlaps in secure messaging for regulated industries.
• ONLYOFFICE: Open-source office and productivity suite with collaborative editing, integrated into LINAGORA's Twake Drive. Direct peer in the open-source document collaboration category with similar enterprise and sovereign-deployment positioning.
• Open-Xchange: German provider of open-source email, productivity, and DNS-based security solutions for ISPs, telcos, and hosting providers. Overlaps with LINAGORA's Twake Workplace, Twake Mail, and infrastructure offerings for large service-provider and telco buyers.
• Zimbra: Open-source email and collaboration platform (mail, calendar, contacts) widely deployed by governments, telcos, and large enterprises. Direct alternative to LINAGORA's Apache James-based Twake Mail offering in the same enterprise email segment.
• Collabora Online: Open-source office suite (LibreOffice-based) for document collaboration integrated into platforms like Nextcloud. Comparable to LINAGORA's Twake Drive document co-editing integrations with OnlyOffice and LibreOffice Online.
• BlueMind: French open-source messaging and collaboration platform (mail, calendar, contacts, mobile) used by French public-sector and enterprise clients. Closely comparable to LINAGORA's Twake Mail/Workplace given shared French sovereign-software positioning and customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/linagora
• GitHubgithub.com/linagora
• YouTubeyoutube.com/user/groupelinagora
• LinkedInlinkedin.com/company/linagora
• Instagraminstagram.com/linagora
• Facebookfacebook.com/linagora

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LINAGORA