Global Insurance Management

What Global Insurance Management does

Global Insurance Management Limited (GIM) is a UK-based automotive insurance, warranty, and underwriting services provider headquartered in Coventry, founded in 1977 and operating as a wholly-owned subsidiary of Roadzen Inc. (NASDAQ: RDZN) since 2023. The company sells nine core insurance products — Mechanical Breakdown Insurance (Gold, Platinum, Platinum PLUS tiers), Guaranteed Asset Protection (GAP) Insurance, SMART Insurance, Breakdown & Recovery, MoT Insurance, Tyre Insurance, Key Insurance, and Obligor Protection (Plans A/B/C) — alongside ancillary services including Third-Party Administration, Training Solutions, FCA Compliance Support, and Programme Structures. GIM operates exclusively as a B2B2C distributor, reaching end customers through finance houses, franchised and independent dealer groups, OEMs, fleet operators, broker networks, and affinity/banking groups across 39+ countries.

GIM's operating backbone is the proprietary Global Dealer Network (gDN), a web-based policy administration and claims platform that supports multi-currency, multi-language, 24/7/365 operations with API integrations, CRM connectivity, and MI reporting. The company is authorised and regulated by the UK Financial Conduct Authority, holds a Consumer Credit Licence, BSI registration, and Data Protection Act registration. Through Roadzen, GIM has integrated AI capabilities including multi-agent underwriting and claims agents built on Anthropic's Claude AI Managed Agents Platform, computer vision, and drivebuddyAI telematics for fleet deployments.

GIM generates revenue through insurance premiums on its product suite, third-party administration fees, programme structuring and professional services for FCA-registered and non-registered businesses, and licensing of the gDN platform. The company claims over £120 million in claims paid and 400+ knowledge experts across its global network. Recent commercial momentum includes a top-10 global carmaker partnership for GAP insurance in the UK, a $30 million U.S. carrier commercial auto capacity commitment (scalable to $50 million over three years), claims mandates from one of India's largest insurers projected at over $10 million annually, and approximately $2.5 million in new UK contracts across finance, dealer, and fleet segments.

Name

Global Insurance Management

Legal name

Global Insurance Management Limited

Website

https://globalim.co.uk

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Short description

Global Insurance Management is a UK-based automotive insurance, warranty, and underwriting provider (founded 1977, Coventry) offering a nine-product suite — MBI, GAP, SMART, Breakdown & Recovery, MoT, Tyre, Key, and Obligor Protection — distributed B2B2C via dealers, OEMs, finance houses, fleets, and brokers across 39+ countries, operated by parent Roadzen Inc. (NASDAQ: RDZN).

Ownership category

akta.pro rank

Product category

Automotive Insurance Services

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Insurance (except Life, Health, and Medical) Carriers (52412), Agencies, Brokerages, and Other Insurance Related Activities (5242), Claims Adjusting (524291)

SIC

Insurance Carriers, Nec (6399), Fire, Marine & Casualty Insurance (6331), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

GAP & Vehicle Protection Products (GAP Waiver/Insurance, Lease/Loan Protection) (FSAJALAC)

akta.pro secondary industries

Dealer-Sold & F&I Administered Service Contracts (Dealer Obligors) (FSAJALAD), OEM/Captive Warranty & Service Contract Programs (FSAJALAE), Vehicle Protection & Add-on Product Financing (Warranties, GAP, Service Plans) (FSAKADAL)

Keywords

• Automotive insurance products
• Warranty administration
• GAP insurance
• Mechanical breakdown insurance
• Policy administration platform

Headquarters

HQ city

Coventry

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Premium Revenue: GIM generates revenue primarily through insurance premiums from its suite of automotive insurance products including Mechanical Breakdown Insurance, GAP Insurance, SMART Insurance, Breakdown & Recovery, MoT Insurance, Tyre Insurance, Key Insurance, and Obligor Protection. The company underwrites and administers policies for business partners, dealers, fleet operators, and affinity groups.
2. Third-Party Administration (TPA) Fees: GIM earns fees for providing comprehensive third-party administration services including online policy applications, premium processing, policy fulfilment, claims processing and payment, risk management, sales and financial reporting, and renewals management.
3. Programme Structure Services: Revenue from providing tailored programme structures including Fully Insured Programmes, Obligor Programmes, and Manufacturers Guarantee Programmes for FCA registered and non-FCA registered businesses. Includes custom product design, advanced IT systems, banking and claims administration, and FCA compliance support.
4. Technology Platform Licensing: Revenue from licensing the Global Dealer Network (gDN) platform to partners for policy administration, claims handling, and MI reporting capabilities.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels5 records

Core offering

Global Insurance Management designs, underwrites, and administers automotive insurance and warranty products (Mechanical Breakdown Insurance, GAP Insurance, SMART Insurance, Breakdown & Recovery, MoT Insurance, Tyre Insurance, Key Insurance, and Obligor Protection). It distributes these exclusively through B2B channels such as dealers, finance houses, OEMs, fleets, brokers, and affinity groups using its proprietary Global Dealer Network (gDN) policy administration and claims platform, and provides third-party administration, training, FCA support, and programme structuring services to its partners.

Product overview

Global Insurance Management is a Roadzen Company (NASDAQ: RDZN) offering a comprehensive suite of automotive insurance, warranties, and protection products backed by technology. The core product portfolio includes Mechanical Breakdown Insurance (MBI) with Gold, Platinum, and Platinum PLUS tiers, Guaranteed Asset Protection (GAP) Insurance with multiple variants, SMART Insurance for cosmetic repairs, Breakdown & Recovery Insurance, MoT Insurance, Tyre Insurance, Key Insurance, and Obligor Protection for dealers. These products are supported by the proprietary Global Dealer Network (gDN) technology platform providing policy administration, claims management, and reporting across 39+ countries. Additional services include Third Party Administration, Training Solutions, FCA Support, and Programme Structures. The company leverages AI technology including autonomous agents and telematics integration to deliver low-cost, technology-driven insurance solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Global Dealer Network (gDN): A web-based policy administration and claims platform that streamlines insurance management across 39+ countries, enabling quick rollout of customized solutions.
• VehicleCare

Products and services

• Mechanical Breakdown Insurance (MBI) Tiered vehicle component coverage (Gold, Platinum, Platinum PLUS) covering engine, transmission, drive axle, brakes, electrical and High Voltage components, with vehicle recovery, hire, overnight expenses and overseas use benefits, sold to dealers, finance houses and OEMs for distribution.
• Guaranteed Asset Protection (GAP) Insurance Return to Invoice, Return to Invoice Advanced and Private Hire GAP coverage that bridges the gap between insurer payout and the original invoice price or outstanding finance balance for total loss vehicles, distributed through dealers, finance houses and OEMs.
• SMART Insurance Services Cosmetic repair coverage for minor dents, scratches, chips and bumper scuffs delivered through a mobile repair network, distributed via dealers and partners to motorists.
• Breakdown & Recovery Insurance 24/7 roadside assistance, nationwide and European recovery, local recovery and home start support, distributed through dealers, finance houses and fleet operators and integrable with MBI claims.
• MoT Insurance Coverage for repair costs identified in VT30 MoT failure notices covering lighting, steering, suspension, brakes, seatbelts and general components with a claim limit of up to £750, sold to dealers and partners.
• Tyre Insurance Annual and extended coverage for puncture-related tyre repair or replacement including valves and balancing for standard, low profile and run-flat tyres, distributed through dealers and fleet operators.
• Key Insurance Protection covering key theft, key loss, international assistance and locked-in key rescue, distributed through dealers and partners to motorists.
• Obligor Protection Three-tier dealer liability coverage (Plan A Premier Mechanical & Electrical, Plan B Comprehensive Named Parts, Plan C Baseline) plus High Voltage components and optional 4WD, turbo and airbag extensions, designed for franchised and independent dealer groups.
• Service Plans Vehicle service cost management solutions that allow motorists to spread servicing costs with locked-in pricing and cancellation flexibility, distributed through dealers and finance partners.
• Training Solutions Bespoke training programs for partner sales, service and administration teams covering product knowledge, sales techniques, claims handling and FCA compliance.
• Third Party Administration Back-office policy administration services including online policy applications, premium funding and processing, policy fulfilment, claims processing and payment, risk management, renewals and financial performance reporting for partner organisations.
• FCA Support Financial Conduct Authority compliance support including monthly regulatory updates, an online compliance sales system, sales audit capability, product accreditation and FCA consultancy for partners selling insurance.
• Programme Structures Tailored insurance programme design including Fully Insured Programmes for FCA registered companies, Obligor Programmes for direct-to-consumer coverage, and Manufacturers Guarantee Programmes, with custom product design, IT, banking and claims administration.
• Global Dealer Network (gDN) Platform Web-based policy administration and claims platform providing multilingual, multi-currency policy registration, claims management, MI reporting and API integrations for partners across 39+ countries, offered as a standalone technology and as the operational backbone of GIM's insurance programmes.

Quantifiable outcome

• GIM's UK contracts contribute approximately $2.5 million in annual revenue, representing roughly 5% of Roadzen's $50.3 million trailing revenue
• +3 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core, strategic and major.

• Anthropic (Claude AI Platform)coreTechnology or Integration · 7 May 2026Roadzen (on behalf of GIM) launched AI agents for insurance underwriting and claims built on Anthropic's Managed Agents Platform. Roadzen is among a limited number of global pre-launch partners receiving early access before the platform's public beta. The AI agents utilise Claude AI technology for risk assessment, document validation, and underwriting decisions.
• Major Telematics ProviderstrategicTechnology or Integration · 6 May 2026The partnership integrates telematics data with GAP insurance products to create an AI-driven vehicle protection solution specifically designed for the UK market. This combination of real-time vehicle data and insurance coverage addresses rising vehicle theft and insurance costs, with planned expansion into European markets.
• Top-10 Global CarmakermajorOEM/ Whitelabel/ Licensing Partner · 1 January 2026GIM has a partnership with a top-10 global carmaker for GAP insurance in the UK market. This OEM partnership enables GIM to provide GAP insurance solutions aligned with the carmaker's products and end-user expectations, representing a significant commercial relationship for vehicle protection in the UK.
• Leading U.S. Insurance CarriermajorStrategic or Co-development Partner · 1 January 2026A leading U.S. insurance carrier committed $30 million in commercial auto insurance capacity to Roadzen/GIM, scalable to $50 million over three years. This represents a significant insurance capacity partnership enabling GIM and Roadzen to underwrite commercial auto insurance programmes for fleet operators and other commercial clients.
• One of India's Largest InsurersmajorStrategic or Co-development Partner · 1 January 2026GIM and Roadzen secured a claims mandate from one of India's largest insurers, expected to generate over $10 million in annual revenue. Additionally, a VehicleCare contract with an Indian insurer is projected to generate over $10 million in annual revenue. These partnerships expand GIM's international footprint in the Asian market.
• Major Telematics Provider (UK)strategicTechnology or Integration · 1 January 2026Roadzen and GIM partnered with a major telematics provider to launch an AI-driven vehicle protection solution in the UK, integrating telematics and GAP insurance. The solution aims to combat rising vehicle theft and insurance costs and is expected to generate significant revenue, with plans for expansion into European markets.
• Roadzen Inc. (NASDAQ: RDZN)coreStrategic or Co-development Partner · 1 January 2023Roadzen Inc. purchased Global Insurance Management's shareholdings in 2023, positioning GIM as a pivotal part of Roadzen's expansion in Europe and beyond. GIM operates as Roadzen's wholly-owned UK subsidiary, contributing to Roadzen's global revenue and leveraging Roadzen's AI, telematics, and insurance technology capabilities. Roadzen has 400 employees across US, UK, France, and India offices.
• Finance HousescoreChannel Partner/ Reseller/ DistributorGIM partners with finance houses to offer specialised insurance products that support financial institutions in managing risk effectively. These partnerships enable finance companies to distribute GAP Insurance, Mechanical Breakdown Insurance, and other products to their vehicle finance customers.
• Main Dealer GroupscoreChannel Partner/ Reseller/ DistributorGIM partners with franchised and independent dealer groups to deliver bespoke insurance solutions. Dealers distribute GIM's full product portfolio (Obligor Protection, GAP Insurance, MBI, SMART Insurance, Tyre Insurance, Key Insurance, MoT Insurance, Breakdown & Recovery) and access GIM's FCA-compliant sales systems and training solutions.
• Fleet CompaniescoreChannel Partner/ Reseller/ DistributorGIM provides tailored insurance offerings for fleet operators including Breakdown & Recovery Insurance, Tyre Insurance, SMART Insurance, and Third-Party Administration services. GIM's drivebuddyAI telematics solution has been deployed for 3,000-truck fleets.
• Broker NetworksstrategicChannel Partner/ Reseller/ DistributorGIM collaborates with broker networks to expand the reach of its insurance products, ensuring a wide range of options for end-users. GIM's FCA-compliant systems and accreditation processes support broker partners in meeting regulatory requirements.
• Banking & Affinity GroupsstrategicChannel Partner/ Reseller/ DistributorGIM works with banks and affinity groups to deliver custom insurance products that enhance customer loyalty and satisfaction. These partnerships enable affinity groups to offer automotive insurance products to their members or customers as value-added offerings.

Scale indicators8 records

Expansion highlights6 records

Direct peers

• Allianz Partners (AWP): Allianz Partners (formerly AXA Partners) is the immediate predecessor parent of GIM (2015-2023) and continues to operate automotive warranty, GAP, breakdown, and mobility insurance programmes globally. Directly comparable product portfolio, B2B2C distribution model, and multinational scale make it GIM's closest direct peer.
• AA (Automobile Association): The AA provides UK automotive insurance, warranties, and breakdown/recovery services through a B2B/B2C distribution model. Overlapping product set (breakdown, GAP-adjacent, warranty) and direct UK market competition for dealer and finance-house programmes make it a core direct peer.
• RAC: RAC delivers UK roadside assistance, motor insurance, and warranty products with a similar partner-led distribution model. Direct overlap on breakdown, recovery, and ancillary vehicle protection sold through dealers, OEMs, and affinity partners.
• Car Care Plan: Car Care Plan is a UK specialist warranty and vehicle protection plan administrator serving OEMs, dealers, and finance houses. Highly comparable B2B warranty administration, GAP, and service plan products distributed through the same automotive channels as GIM.
• Warrantywise: Warrantywise is a UK-focused used-car mechanical breakdown insurance provider selling tiered coverage plans comparable to GIM's MBI Gold/Platinum/Platinum PLUS products. Direct competition for dealer-sold extended warranty placement.
• Markerstudy Group: Markerstudy is a UK specialty motor insurance group underwriting and administering niche auto products through broker, dealer, and affinity channels. Comparable specialty motor underwriting footprint and partner-led distribution.

Broad incumbents

• Assurant Solutions: Assurant is a large US-listed specialty insurer with a major vehicle protection business covering extended warranties, GAP, and connected vehicle products globally. Operates at significantly larger scale than GIM but competes in the same product categories and dealer/OEM channels.
• Solera Holdings: Solera is a global provider of automotive insurance software, claims, and vehicle protection workflow technology. Comparable technology-platform role in dealer/F&I and motor insurance administration, with broader portfolio across estimating, salvage, and telematics.

Emerging players

• Tractable: Tractable applies AI computer vision to automotive insurance claims, similar in technology stack to GIM's AI claims agents built on Anthropic Claude. Direct competition for AI-led claims automation in the same motor insurance customer base.

Others

• LexisNexis Risk Solutions (Auto): LexisNexis Risk Solutions provides automotive data, analytics, and underwriting data feeds used by motor insurers for risk assessment. Functionally adjacent to GIM's gDN platform data integration and telematics-based underwriting workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/global-insurance-management

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Insurance Management