HeiTech Services, Inc.

What HeiTech Services, Inc. does

HeiTech Services, LLC is a privately-held federal government contractor founded in 1999 and headquartered in Landover, Maryland. The company provides staffing, management, and technical solutions to U.S. federal agencies across health, immigration, labor, and defense markets, organized into four service lines: Records and Information Management (document lifecycle, digitization, information governance), Managed Professional Services (mail operations, logistics, back-office support), Information Technology Solutions (web development, database management, application lifecycle, FISMA-compliant cybersecurity), and Program Management (strategic planning, data analytics, financial management). It holds SBA SDVOSB, WOSB, and Small Business certifications and operates GSA MAS, GSA OASIS+ SB, and GPO contract vehicles. Named CPARS-rated customers include the FDA, CMS, and ACL, with broader exposure to HHS, DOL, DOC, Treasury, HUD, DOS, VA, DOE, DOT, and defense agencies.

HeiTech's underlying technology stack is conventional for a federal services firm: JAMIS Prime ERP for timesheet and financial operations, Paylocity for HR/recruiting, and standard web/database development tooling. The company has signaled intent to integrate AI into service delivery under CEO Brandon Muniz (appointed 2022), but no productized AI capability has been disclosed. Internal operating systems support 5.5 million regulatory submissions processed at 100% AQL adherence and 95%+ retention on contracts with 300+ staff.

The business model is managed-services federal contracting. Revenue is generated exclusively through prime contracts and task orders on government-wide acquisition vehicles (GSA MAS, GSA OASIS+ SB, GPO umbrella). Pricing is determined through negotiated contract vehicles rather than public pricing. The company states experience on contracts of more than $300M cumulatively, including prime contracts exceeding $100M. Go-to-market relies on federal proposal capture (97% incumbent rate), contract vehicle access, and direct federal procurement rather than commercial channels. Leadership under President Carl Etchison has explicitly stated an intent to pursue growth via acquisitions, though no M&A transactions have been completed to date.

Name

HeiTech Services, Inc.

Legal name

HeiTech Services, LLC

Website

https://heitechservices.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Short description

HeiTech Services is a privately-held, SDVOSB/WOSB-certified federal government contractor founded in 1999 that delivers records management, IT, managed professional services, and program management to U.S. federal civilian and defense agencies via GSA MAS, OASIS+, and GPO contract vehicles.

Ownership category

akta.pro rank

Product category

Federal Government Professional Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

Keywords

• Federal government contracting
• Records management services
• IT professional services
• Program management consulting
• Managed professional staffing

Headquarters

HQ city

Hyattsville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Federal Government Contracts: HeiTech Services generates revenue primarily through prime contracts with federal government agencies, including contracts exceeding $100M. The company holds multiple contract vehicles including GSA Multiple Award Schedule (MAS) and OASIS+ Small Business, enabling direct procurement with federal agencies in health, immigration, labor, and defense markets.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

HeiTech Services is a federal government contractor that provides staffing, management, and technical solutions to U.S. federal agencies across the health, immigration, labor, and defense markets. Its portfolio spans four core service lines — Records and Information Management, Managed Professional Services, Information Technology Solutions, and Program Management — delivered through GSA contract vehicles (MAS and OASIS+ Small Business) and the GPO On-site Services Umbrella Contract. The company operates as a Service-Disabled Veteran-Owned Small Business (SDVOSB) and Women-Owned Small Business (WOSB), leveraging 25 years of regulatory compliance and program management experience to support mission-critical federal operations.

Product overview

HeiTech Services, Inc. is a government contracting company that provides professional services to the federal government, organized around four core service offerings: Records and Information Management, Managed Professional Services, Information Technology Solutions, and Program Management. The company operates as a unified service portfolio rather than a product platform—with Records and Information Management handling document lifecycle and compliance needs, Managed Professional Services providing back-office operational support, Information Technology Solutions delivering technology development and cybersecurity services, and Program Management serving as the strategic backbone for optimizing federal programs. The company also offers contract vehicles through GSA Multiple Award Schedule (MAS), GSA OASIS+, and GPO On-site Services Umbrella Contract for procurement access.

Differentiator

Problem solved

Functional benefit

Products and services

• Records and Information Management A federal-records service line covering records lifecycle management, paper and electronic data processing, digitization and document conversion, and information governance consulting. Designed to deliver compliance, accessibility, and security for documents, information, and records held by federal agencies such as the FDA, CMS, and ACL.
• Managed Professional Services Outcome-based management consulting, operational, and administrative support delivered to federal agencies. The service covers mail operations, logistics support, professional administrative and clerical services, and library and information center operations.
• Information Technology Solutions Secure, reliable, and modernized technology solutions for federal clients, including website development and maintenance, database development and maintenance, application lifecycle management, and system compliance and cybersecurity on FISMA-compliant networks.
• Program Management Strategic evaluation, execution, and management of federal projects and programs, including strategic planning, program analysis, data analytics, financial management, and compliance determinations to optimize mission outcomes.

Quantifiable outcome

• 97% incumbent capture success rate throughout 23-year history
• +3 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor.

• CignaminorOthersCigna provides health insurance coverage for HeiTech employees, spouses, and dependents as part of the company's benefits package.
• AmeritasminorOthersAmeritas provides dental insurance coverage for HeiTech employees as part of the company benefits package.
• EyeMedminorOthersEyeMed provides vision insurance coverage for HeiTech employees as part of the company benefits package.
• Principal FinancialminorOthersPrincipal Financial provides 401(k) retirement benefits for HeiTech employees, including competitive matching contributions and investment options.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• ManTech International: Large federal IT and engineering services prime that competes on larger task orders and acquisition targets smaller SDVOSB/WOSB firms like HeiTech to expand set-aside capacity.
• Booz Allen Hamilton: Major federal management and technology consulting firm with overlapping civilian health and defense customers and a strong GSA vehicle footprint across the same SINs HeiTech holds.
• ICF International: Larger publicly traded federal and commercial consulting firm with significant civilian-agency IT and program management practices that directly overlap HeiTech's core markets.

Direct peers

• Seneca Nation Group: Native American-owned small business delivering IT, program management, and professional services to federal civilian and defense customers via similar contract vehicles.
• VISTA Technology Services: Small-business federal contractor providing IT, program management, and professional services to defense and civilian agencies through comparable set-aside contract vehicles.
• Chenega Corporation: Alaska Native Corporation-owned federal services contractor with overlapping set-aside advantages, providing IT, healthcare, and professional services to HHS and other civilian agencies.
• COLSA Corporation: Mid-sized federal IT and engineering services contractor supporting defense, intelligence, and civilian agencies with similar contract-vehicle-driven GTM and small-business set-aside posture.
• ASRC Federal: Federal services holding company operating multiple small-business subsidiaries under similar set-aside vehicles, delivering IT, engineering, and professional services to civilian agencies.
• CALIBRE Systems: Federal management consulting and IT services firm with overlapping civilian-agency footprint (HHS, VA, DoD) and similar reliance on GSA Schedule and OASIS-style task orders.
• CALNET, Inc. Federal IT and language services contractor of comparable scale delivering IT modernization, cybersecurity, and managed services to civilian and defense agencies via GSA vehicles.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/heitechservices
• Facebookfacebook.com/heitech-services-inc-225664990779959
• LinkedInlinkedin.com/company/heitech-services-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HeiTech Services, Inc.