HealPros

What HealPros does

HealPros is a privately held, Atlanta-based healthcare services company that contracts with health plans and provider groups to close HEDIS care gaps among members with chronic illness. The company delivers in-home clinical screenings through a national field workforce of specially-trained, non-licensed Care Access Pros (CAPs) using portable diagnostic devices — fundus cameras for diabetic retinopathy, bone density scanners, A1C and FIT test kits, kidney health evaluation kits, and blood pressure measurement — plus a national telephonic outreach operation (Care Connection Specialists) that conducts welcome calls, appointment coordination, health risk assessments, and health equity response. Results are electronically transmitted to a nationwide network of board-certified ophthalmologists, clinical labs, and the member's PCP. The CAP workforce, certified through HealPros University at the Atlanta headquarters, has completed nearly 380,000 in-home visits since 2017 with under 5% turnover in 2024.

The business model is managed-services B2B: health plans and provider groups contract HealPros on a per-completed-appointment or per-member-reached basis, with revenue generated through service fees rather than per-member-per-month software subscriptions. Customer pricing is not publicly disclosed. Distribution is exclusively direct enterprise sales to health plans and provider groups, supplemented by community health events in 45 states and the US Virgin Islands as a member-engagement channel. HealPros maintains HITRUST r2 certification continuously since 2016, scored 99% on its latest compliance audit with zero Corrective Action Plans or OFIs across 11 audits in 2024, and earned a 95/100 security rating from a Fortune 500 health plan client versus an 83/100 industry average. Integration partnerships with ZeOmega, IRIS, and BioIQ embed the offering into payer population health management and retinal screening workflows.

The company was founded circa 2015-2016 (with a 2011 firmographics record noted in some sources), raised a Series A from Sopris Capital in December 2015 to fund national expansion, ranked 90th on Inc. Magazine's 2018 list of fastest-growing American companies, and appointed Drew Kearney as CEO in July 2024. HealPros operates from a single Atlanta headquarters and training academy, runs 101-250 employees, and has not disclosed subsequent funding rounds or revenue figures.

Name

HealPros

Legal name

HealPros

Website

https://healpros.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

HealPros is a privately held, Atlanta-based healthcare services company that contracts with health plans and provider groups to deliver in-home clinical screenings (diabetic retinopathy, A1c, FIT, kidney health, bone density, blood pressure) and telephonic member engagement for chronically ill members across the United States.

Ownership category

akta.pro rank

Product category

In-Home Preventive Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical) (HSABAAAG)

Keywords

• In-home clinical screenings
• Preventive care services
• HEDIS gap closure
• Chronic disease management
• Member engagement services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. In-Home Clinical Screening Services: HealPros is paid by health plans (insurers) to perform in-home clinical screenings (diabetic retinopathy, bone density, A1c, FIT, KED, blood pressure) and telephonic member engagement services. The company serves as a contracted vendor to health plans, delivering gap closure and HEDIS metric improvement. Revenue is generated through service fees per completed appointment or per member reached.
2. Telephonic & Virtual Member Engagement: Care Connection Specialists conduct welcome calls, health risk assessments, appointment coordination, and health equity responses on behalf of health plan clients. These services are billed as part of the overall managed services contract with health plans.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels3 records

Core offering

HealPros delivers in-home clinical screenings (diabetic retinopathy, A1c, FIT, kidney health evaluation, bone density, blood pressure) and telephonic/virtual member engagement services to health plan members with chronic illness. A national workforce of specially-trained, non-licensed Care Access Pros (CAPs) travels to members' homes across the US, while Care Connection Specialists provide welcome calls, appointment coordination, health risk assessments, and health equity response. The company is paid by health plans and provider groups to close HEDIS care gaps and improve quality metrics.

Product overview

HealPros offers a coordinated healthcare services portfolio organized around three core delivery channels: in-home care (HealPros At Home), telephonic and virtual care (HP Connect), and community-based outreach. The HealPros At Home service provides in-home diagnostic screenings (Diabetic Retinopathy Screening, A1C Test Kits, FIT Test Kits, Kidney Health Evaluation, Bone Density, Blood Pressure Reporting) performed by Care Access Pros. HP Connect delivers remote engagement through welcome calls, appointment coordination, health risk assessments, and health equity response via Care Connection Specialists. HealPros University provides foundational training for all field personnel. The company also operates a national network of clinical providers, labs, and board-certified ophthalmologists to support test interpretation and care continuity.

Differentiator

Problem solved

Functional benefit

Brands

• HealPros At Home: In-home care service offering including diabetic retinopathy screening, A1C test kits, FIT test kits, kidney health evaluation, bone density screening, and blood pressure reporting.
• HP Connect
• HealPros In The Community
• HealPros University

Products and services

• HealPros At Home (In-Home Care) In-home diagnostic screening services delivered by Care Access Pros (CAPs) who travel to members' homes to perform Diabetic Retinopathy Screening (DRE), A1C testing, FIT colorectal screening, Kidney Health Evaluation (KED), Bone Density scanning, and Blood Pressure reporting. Information and results are shared with nationwide clinical providers, members, PCPs, and health plan clients.
• HP Connect (Telephonic & Virtual Care) Remote member engagement services delivered by Care Connection Specialists, including New Member Welcome Calls, Appointment Coordination, Health Risk Assessments, and Health Equity Response. Connects with members telephonically and virtually to help them access preventive care and care gap closure services.
• HealPros In The Community (Local Events & Provider Offices) Community-based preventive care services delivered through local health events, health fairs, and provider office screenings, providing multiple access points for members who need preventive care. Active across 45 states and the US Virgin Islands.

Quantifiable outcome

• Nearly 380,000 in-home visits completed since 2017
• +6 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• IRIScoreTechnology or Integration · 25 August 2022HealPros announced an agreement with IRIS to optimize in-home retinal screening for people with chronic illness. IRIS provides the intelligent screening technology and workflow solution for diabetic retinopathy, which HealPros integrates into its CAP-led in-home visits.
• ZeOmegacoreStrategic or Co-development Partner · 21 June 2022ZeOmega and HealPros entered an agreement to optimize in-home experiences for people with chronic illness. The integration combined ZeOmega's population health management platform with HealPros' in-home screening and engagement services.
• AvēsisminorStrategic or Co-development Partner · 20 November 2019HealPros and Avēsis formed a partnership to help diabetic members obtain care, specifically focused on diabetic retinopathy screening and related eye care gap closure for Avēsis members.
• BioIQcoreStrategic or Co-development Partner · 15 August 2017HealPros and BioIQ collaborated to deliver a comprehensive diabetes care gap closure solution to help health plans improve quality ratings. The partnership combined BioIQ's engagement platform with HealPros' in-home screening capabilities.
• Board-Certified Ophthalmologist NetworkcoreOthersHealPros works with a network of board-certified ophthalmologists who operate in all 50 states with capacity for 1 million DRE interpretations every year. These providers receive electronic retinal images from CAPs in the field and return interpreted results.
• National Clinical Provider and Lab NetworkcoreOthersHealPros maintains a nationwide network of clinical providers and labs covering all 50 states, enabling members to receive appropriate follow-on care regardless of location. The network ensures fast turnaround for test results sent to members, PCPs, and health plan clients.

Scale indicators9 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Signify Health (CVS Health): Operates a national in-home health evaluation network serving Medicare Advantage and commercial health plans for risk adjustment and quality gap closure, the closest direct analogue to HealPros' in-home screening model.
• Matrix Medical Network: Deploys a national field workforce of clinicians and health professionals into members' homes for health risk assessments, HEDIS gap closure, and care coordination on behalf of health plans.
• BioIQ: Health-plan analytics and at-home screening platform focused on closing diabetes, kidney, and colorectal care gaps; HealPros' actual partner for diabetes gap closure with highly overlapping buyer and use case.
• AdhereHealth: Provides payer-sponsored medication adherence, HEDIS gap closure, and in-home/telephonic member engagement services, addressing a similar care-gap problem for health plan clients.

Others

• ZeOmega: Population-health management platform partner of HealPros; comparable as an enabling technology layer serving payers for care-gap and utilization workflows.
• IRIS (Intelligent Retinal Imaging Systems): Retinal screening technology partner of HealPros for diabetic retinopathy; comparable as a niche clinical-device/workflow vendor in the in-home screening value chain.

Broad incumbents

• Quest Diagnostics (Mobile Phlebotomy): National diagnostics incumbent with mobile phlebotomy and at-home test collection capabilities that competes for portions of the at-home screening wallet of health plans.
• Optum (UnitedHealth Group) - Home & Community: Operates Optum at Home and other in-home care programs for UnitedHealthcare and external health plans at massive scale, representing the dominant incumbent threat in the payer-sponsored in-home assessment category.

Emerging players

• evidation: Digital health engagement and outcomes-measurement platform that works with health plans and pharma to drive member-level health insights, a partial-overlap emerging competitor in member engagement and chronic-condition data.
• Healthmine: Provides health-plan member engagement and quality-improvement technology for Star Ratings and HEDIS, partially overlapping with HealPros' HP Connect telephonic engagement services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/healpros
• LinkedInlinkedin.com/company/healthy-profits-llc---dba-healpros

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealPros