What Qualineo does

Qualineo SAS is a Lille-based software company founded in 2016-2017 (sources vary) that operates a SaaS quality management platform purpose-built for French healthcare, medico-social (ESSMS), medical imaging, and social establishments. The core product is a unified platform offering twelve integrated modules covering document management (GED), action plans, adverse event reporting, self-evaluation aligned with HAS (Haute Autorité de Santé) requirements, audits, satisfaction surveys, professional risk management (DUERP), equipment management, indicator tracking, and performance dashboards. The platform is built on a full TypeScript stack (React frontend, NestJS backend) with GraphQL and REST APIs, Redis caching, PostgreSQL on AWS (ECS Fargate, RDS Aurora, Lambda, S3), and is deployed via Infrastructure-as-Code using CDK/CloudFormation. In 2024, the company launched Copilote, an AI-powered quality assistant built on AWS Bedrock generative AI. A sub-brand, Qualineo Performance, delivers Qualiopi-certified training (20+ courses), audit, and consulting services.

Name

Qualineo

Legal name

Qualineo

Website

https://qualineo.io

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Qualineo is a Lille-based SaaS company providing quality management software for French healthcare, medico-social, and social establishments, serving over 4,000 establishments and 80,000 daily users across twelve integrated modules plus an AI assistant.

Ownership category

akta.pro rank

Headquarters

HQ city

Lille

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Software Subscription: Subscription-based SaaS model with dedicated account manager, deployment/migration support, and quality pack expert content. Clients include healthcare facilities (EHPAD, hospitals, imaging centers), social and medico-social establishments.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Qualineo sells a multi-tenant SaaS quality management platform used by healthcare, medico-social, social, and medical imaging establishments to centralize documentation, manage action plans, track adverse events, perform self-evaluations and audits, and monitor performance against HAS (Haute Autorité de Santé) requirements. The core subscription is bundled with deployment/migration services, a dedicated account manager, and monthly expert content via the Pack Qualité. A separate Qualineo Performance sub-brand offers Qualiopi-certified training, on-site audits, and consulting engagements.

Product overview

Qualineo is a SaaS quality management software platform for ESSMS (social, medico-social, and healthcare) establishments and medical imaging facilities. The core product (Qualineo) is a unified platform offering 12 integrated modules covering document management (GED), action plans, adverse event reporting, self-evaluation, audits, satisfaction surveys, incident management, indicator tracking, and equipment management. It embeds an AI assistant called Copilote (powered by AWS Bedrock). The platform is complemented by Qualineo Performance, a Qualiopi-certified sub-brand offering 20+ training courses, audits, and consulting services. Additional support offerings include a Pack Qualité (expert content pack), dedicated customer success management, and deployment/migration services. A free newsletter and self-service help center round out the ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Qualineo (Core Quality Management Software) SaaS quality management platform used by healthcare, medico-social (ESSMS), social, and medical imaging establishments to centralize documentation, manage action plans, track adverse events, perform self-evaluations and audits, and monitor performance against HAS and 2002-2 requirements.
• Copilote (AI Quality Assistant) Generative AI quality assistant embedded in the Qualineo platform, acting as a copilot for healthcare and medico-social professionals on quality management tasks.
• Qualineo Performance (Training, Audits, and Consulting) Qualiopi-certified sub-brand from Qualineo delivering 20+ in-person and e-learning courses, on-site audits, and consulting engagements on quality, risk management, RSE, DUERP, QVT, and Qualiopi standards for healthcare establishments.

Quantifiable outcome

• 90% time savings on quality management process
• +3 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature11 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• AdédomcoreGTM or Marketing PartnerNational federation recognized of public utility representing 350 associations in home care and personal services. Federates nearly 25,000 employees serving home maintenance and autonomy.
• Union nationale ADMRcoreGTM or Marketing PartnerMajor actor of social economy since 1945, first national associative network of home care services. 88,000 employees, 75,000 volunteers in 2,600 local associations, accompanying 700,000 people daily.
• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles)coreGTM or Marketing PartnerNon-profit federation created in 1970, bringing together associations, public services, mutuals and foundations. Represents 560 structures and 63,000 employees serving 515,000 fragile persons at home.
• MARPAminorGTM or Marketing PartnerNational network of autonomous residences carried by Mutualité Sociale Agricole. For 35+ years, their label frames a non-medicalized hosting model based on proximity, service quality and respect for autonomy of persons 60+.
• FISAFminorGTM or Marketing PartnerNational federation recognized of public utility, committed in inclusion of persons with sensory and DYS disabilities. Federates 200+ structures and supports professionals in their practices.
• Groupe HandéominorGTM or Marketing PartnerSpecialist group on age and disability issues. Recognized by inclusion actors and public authorities, supports specialized establishments and common law actors towards inclusion.
• Fédération des Services à la Personne et de Proximité (Fédésap)minorGTM or Marketing PartnerSince 2007, Fédésap works to develop a solid home sector in France. Responds to all French needs in family policies, disability and autonomy.
• Fédération Générale des PEPcoreGTM or Marketing PartnerFor 100+ years, PEP network associations intervene in early childhood, education, leisure, social, medico-social and health domains across all French departments.
• Réseau VIDIcoreGTM or Marketing PartnerPioneer in diagnostic and therapeutic imaging. Through its independence, defends a medical project for quality care for all patients.
• Congrès Français de PsychiatrieminorGTM or Marketing PartnerAnnual congress reuniting all components of French psychiatry of scientific or theoretical interest. Organized in different major cities, supports continuing medical education and promotes teaching and research.
• RESHAOC (Réseau des Hôpitaux d'Afrique, de l'Océan Indien et des Caraïbes)minorGTM or Marketing PartnerFounded in 1996 in Ouagadougou and based in Cotonou, Benin. Groups 116+ member establishments in 15 countries. Mission to strengthen collaboration between hospitals in African, Indian Ocean and Caribbean regions.
• AgefiphminorGTM or Marketing PartnerPartner for accessibility to persons with disabilities. Qualineo Performance works with Agefiph, with a dedicated Disability Referent for training needs.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ETQ (ETQ Reliance): Cloud QMS platform for quality, compliance, and risk management with document control, audits, and corrective actions — closely comparable to Qualineo's 12-module QMS approach.
• Greenlight Guru: Cloud QMS platform purpose-built for medical device and life sciences companies; comparable in offering a vertical SaaS QMS with strong regulatory workflow automation and customer satisfaction emphasis.
• Ideagen: Provider of quality, compliance, and risk management software (including Q-Pulse) for regulated industries including healthcare; directly comparable in QMS + audit + risk SaaS scope.
• ComplianceQuest: Cloud-native QMS, document management, and risk management platform built on Salesforce — comparable to Qualineo's combination of document control, audits, action plans, and risk management.
• Sparta Systems (TrackWise / Honeywell): Long-established QMS platform (TrackWise) for life sciences and healthcare handling document control, audits, CAPAs, and risk — directly comparable in regulated-industry QMS scope.
• Qualio: Quality management software for life sciences and healthcare, with document control, audits, and AI-assisted quality workflows; directly comparable in QMS SaaS model and regulated-industry focus.
• Ageval: French SaaS platform specialized in quality evaluation and continuous improvement for healthcare, medico-social, and social-sector establishments — the closest direct domestic competitor to Qualineo in the French ESSMS quality management market.
• Dot Compliance: AI-driven QMS on Salesforce for life sciences, with deep regulatory content and audit/risk workflows; closely comparable as a vertical QMS SaaS with embedded AI assistance.
• MasterControl: Enterprise QMS suite covering document control, audits, training, and compliance for life sciences and healthcare — a comparable quality-management SaaS targeting regulated establishments.

Broad incumbents

• Veeva Systems: Larger life-sciences cloud platform offering Vault Quality alongside CRM, regulatory, and clinical suites; comparable quality-management capabilities within a broader, well-capitalized portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/10470546
• Xx.com/Qualineo
• Facebookfacebook.com/monqualiticien

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qualineo