Sapphire Health

What Sapphire Health does

Sapphire Health is a private, US-based technology consulting firm that exclusively supports healthcare organizations running Epic Electronic Health Record (EHR) systems. Founded in 2015 and headquartered in Middleton, Wisconsin with an operations office in New Orleans, Louisiana, the company employs 40+ staff across cloud engineering, Epic administration, network infrastructure, and service delivery roles. Its stated mission is the management and optimization of Epic environments, distinguishing it from generalist healthcare-IT consultancies.

The company's offerings are organized into four core service lines: Epic Cloud Migration (moving Epic production, Isolated Recovery Environments, and disaster recovery workloads to AWS or Microsoft Azure, with deployments possible in 8–30 weeks); Business Resiliency & Continuity (DR and business continuity design with proprietary cutover automation that achieved a record of 6 minutes 9 seconds); Implementations & Upgrades (net-new Epic deployments, upgrades, and OS platform migrations such as AIX to RHEL); and Managed Infrastructure (ongoing administration of Epic Client Systems, Operational Database, Cogito, and Cloud Infrastructure on a subscription basis). Underlying these services are proprietary tools including the Isolated Recovery Environment (IRE), Infrastructure-as-Code for Epic environments, and a Business Continuity and Resiliency Framework.

Sapphire Health operates on a fixed-price, committed delivery model for project work and an annual subscription model for managed services, and pursues both direct enterprise sales and channel partnerships. It maintains Core strategic partnerships with AWS (2025 AWS Partner of the Year – NPO Healthcare) and Microsoft Azure, and Minor partnerships with Google Cloud, Red Hat, and Citrix. Named customers include LCMC Health, Southeast Health, Samaritan Health, and The Vancouver Clinic. The company claims a 100% referenceable customer base. Leadership is led by founder and CEO Austin Park, supported by VP of Technology David Gates and VP of Operations Susan Park.

Name

Sapphire Health

Legal name

Sapphire Health

Website

https://sapphirehealth.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Sapphire Health is a US-based healthcare-IT consulting firm that exclusively migrates, manages, and provides business continuity for Epic EHR environments on AWS, Azure, and Google Cloud for hospital and health-system clients.

Ownership category

akta.pro rank

Product category

Healthcare IT Consulting — Epic EHR Infrastructure Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)

akta.pro secondary industries

Enterprise Architecture & IT Operating Model (BPAHAEAB), Application & API Security for Digital Health (WAF/RASP/API gateways) (HLACAJAH)

Keywords

• Epic EHR infrastructure
• Healthcare IT consulting
• Epic cloud migration
• Disaster recovery services
• Managed infrastructure

Headquarters

HQ city

Middleton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Epic Cloud Migration Services: Fixed-price professional services for migrating Epic infrastructure to AWS, Azure, or other cloud platforms. Includes isolated recovery environment deployment (8 weeks) and disaster recovery solutions (30 weeks).
2. Managed Infrastructure Services: Ongoing managed services covering Epic Client Systems Administration, Epic Operational Database Administration, Epic Cogito Administration, and Epic Cloud Infrastructure Administration. Commits to fixed pricing with identified performance metrics.
3. Implementations and Upgrades: Professional services for new Epic implementations, upgrades, OS platform migrations (e.g., AIX to RHEL), and SMP to ECP migrations with fixed cost and committed timelines.
4. Business Resiliency and Continuity Services: Design and build services for business continuity and disaster recovery solutions for Epic platform, including meeting Epic Honor Roll requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Sapphire Health is a healthcare IT consulting firm that exclusively manages and optimizes Epic EHR (Electronic Health Records) infrastructure for hospitals and health systems. Its four service lines cover end-to-end Epic cloud migration to AWS or Azure, design and automation of business continuity and disaster recovery, net-new Epic implementations/upgrades/platform migrations (e.g., AIX to RHEL), and ongoing managed infrastructure (Client Systems, Operational Database, Cogito, and Cloud Infrastructure Administration). All services are sold under fixed-price, committed delivery contracts.

Product overview

Sapphire Health is a technology consulting firm specializing exclusively in Epic EHR (Electronic Health Records) infrastructure services. The company's offerings consist of four core service areas: Epic Cloud Migration (migrating Epic systems to AWS or Azure), Business Resiliency & Continuity (disaster recovery and business continuity planning), Implementations & Upgrades (new implementations, upgrades, and platform migrations), and Managed Infrastructure (ongoing management of Epic technical environments). All services are focused solely on Epic platform management and optimization, with fixed-price, committed delivery models.

Differentiator

Problem solved

Functional benefit

Products and services

• Epic Cloud Migration

Quantifiable outcome

• Epic DR cutover completed in 6 minutes and 9 seconds
• +4 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or Integration · 2 April 2025Case study: Microsoft – Enhancing Patient Care with Secure & Innovative Technology. Sapphire Health's Epic cloud solutions featured in Microsoft customer success stories.
• InnovaccerminorGTM or Marketing Partner · 21 February 2025Joint participation at HIMSS 2025 panel discussion on AI and cloud adoption in healthcare, featuring participants from AWS, Forrester, Sapphire Health, Validic, and Lisa Bari. Session grounded in new Forrester research surveying more than 400 U.S. healthcare providers.
• Amazon Web Services (AWS)coreTechnology or Integration · 1 January 2025AWS Partner Network member providing Epic cloud migration and infrastructure services on AWS. Sapphire Health is recognized as 2025 AWS Partner of the Year - NPO Healthcare. Services include isolated recovery environments, disaster recovery, and Epic production deployments on AWS.
• Microsoft AzurecoreTechnology or IntegrationStrategic partnership for Epic deployments on Microsoft Azure. Sapphire Health has successfully deployed Epic production and disaster recovery environments for Samaritan Health and The Vancouver Clinic on Azure.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SapphireHTC

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sapphire Health