What Innovaccer does

Innovaccer is a San Francisco-based healthcare technology company founded in 2014 that builds and sells the Innovaccer Gravity Healthcare Intelligence Platform, a unified AI data and agent cloud that ingests and normalizes data from electronic health records, claims, pharmacy, behavioral, and social determinants of health sources into a single longitudinal patient record. The platform powers a portfolio of sub-products — Atlas (population health operating system), Flow (end-to-end revenue cycle management, including Flow Auth for prior authorization and Flow Capture for autonomous medical coding), Galaxy (payer risk and quality), Comet (omnichannel patient access), InNote (point-of-care insights), Inscribe (ambient documentation), Provider Copilot, and Sara AI — plus acquired brands Cured (healthcare marketing/CRM), Story Health (specialty care), Humbi (actuarial intelligence), PQS (pharmacy quality), and CaduceusHealth (RCM operations), as well as the LRx360 specialty pharmacy platform co-developed with Longitude Rx. The company has executed five acquisitions in approximately two years and restructured three times in four years, most recently with ~340 layoffs in May 2026 alongside the $66M CaduceusHealth acquisition, as it transitions to an AI-native operating model.

Innovaccer sells primarily through enterprise field sales to health systems (CommonSpirit, Banner Health, Orlando Health, Atlantic Health, Franciscan Health, CHI Health, Risant Health, Banner, Adventist, Memorial Hermann, Mount Sinai, Ascension, and others), payers (Tawuniya in Saudi Arabia), public-sector and Medicaid programs (California PopHealth Learning Center, Colorado Carina Health Network, North Carolina CCNC), specialty pharmacies, life sciences firms, and clinical labs (Beckman Coulter Diagnostics / Danaher). Revenue comes from multi-year SaaS subscriptions on Gravity and product modules, outcome-based pricing tied to successful task completion (e.g., Flow Auth positioned at 5x ROI), managed RCM services via CaduceusHealth (~4,000 providers, ~$5B in gross patient charges), and implementation/professional services delivered directly or via the Coforge platinum implementation partner. Selected by CMS as 1 of 6 WISeR Model Participants (Jan 2026–Dec 2031) and among ~150 organizations for the CMS ACCESS Model Cohort 1, Innovaccer reports approximately 50% year-on-year growth as of May 2026, raised a $275M Series F at a $3.45B valuation in January 2025, and has committed $250M over three years to agentic AI development.

Name

Innovaccer

Legal name

Innovaccer, Inc.

Website

https://innovaccer.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Innovaccer is a healthcare AI company that builds the Gravity data and agent cloud platform to unify EHR, claims, and social data, serving health systems, payers, government, and specialty pharmacies with autonomous AI agents for revenue cycle, population health, and patient access.

Ownership category

akta.pro rank

Product category

Healthcare Data and Analytics Platform

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Healthcare Data Integration, ETL/ELT & Pipeline Orchestration (HLACAIAC)

akta.pro secondary industries

Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Healthcare data platform
• Revenue cycle management
• Population health management
• AI clinical agents
• Value-based care analytics

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D

Revenue model

1. SaaS Subscription (Healthcare Intelligence Cloud): Recurring subscription revenue from the Innovaccer Gravity platform, sold through multi-year enterprise contracts to health systems, payers, life sciences firms, and government organizations.
2. Outcome-based Pricing: Innovaccer is shifting to a pricing model based on successful task completion rather than software licensing. Flow Auth is designed to deliver 5x ROI on prior authorization automation; customers like Risant Health report prior authorization times reduced from 45 minutes to under a minute.
3. Revenue Cycle Management Services: Through the CaduceusHealth acquisition, Innovaccer earns revenue from operational RCM services supporting nearly 4,000 providers and managing approximately $5 billion in annual gross patient charges, blending software with managed services.
4. Implementation and Professional Services: Revenue from implementation services, custom builds, and consulting delivered either directly or via the platinum implementation partner (Coforge) for Gravity deployments, including co-innovation labs and end-to-end managed services.
5. Conference and Event Registration: Registration fees from the Context 2026 conference: free for healthcare professionals, $799 for Solution Providers/Vendors, $299 for Startups (Series A or below).

Pricing tiers

Go-to-market motion4 records

Distribution channels7 records

Marketing channels9 records

Core offering

Innovaccer provides a unified healthcare intelligence platform (Gravity) that ingests and normalizes clinical, claims, behavioral, and social determinants of health data from hundreds of systems. The platform powers autonomous AI agents and copilots that execute end-to-end workflows across revenue cycle management, prior authorization, autonomous medical coding, care management, patient access, and population health. It also delivers specialty pharmacy, payer risk and quality, and specialty care offerings via integrated products such as Flow, Atlas, Galaxy, Comet, Story Health, Cured, and Humbi.

Product overview

Innovaccer operates a unified agentic platform-plus-modules architecture for healthcare, anchored by Innovaccer Gravity, the Healthcare Intelligence Platform and Agentic Cloud for Healthcare. Gravity unifies and activates non-EHR data through a governed real-time context layer and powers deployable AI agents, copilots, and analytics that all other products build upon. On top of Gravity sit a set of core sub-products and modules: Atlas (Population Health Operating System), Flow (AI-powered end-to-end revenue cycle management, including Flow Auth for prior authorization and Flow Capture for autonomous medical coding), Galaxy (payer risk and quality), Comet (AI access center), InNote (point-of-care insights), Inscribe (ambient documentation, previsit summary, differential diagnosis), Provider Copilot, and Sara AI. Innovaccer also offers the Social Health Information Exchange (SHIE) for cross-sector coordination and several acquired or co-developed offerings: Cured (healthcare marketing and CRM), Story Health (specialty care AI), Humbi (actuarial intelligence), PQS (pharmacy quality), CaduceusHealth (revenue cycle operations), and LRx360/GravityRx (specialty pharmacy, co-developed with Longitude Rx).

Differentiator

Problem solved

Functional benefit

Brands

• Gravity: Healthcare Intelligence Platform — unified AI data platform and agentic cloud for healthcare
• Flow
• Atlas
• Galaxy
• Cured
• Comet
• PQS
• StoryHealth
• Humbi
• Sara AI
• Agents of Care

Products and services

• Innovaccer Gravity Innovaccer's flagship Healthcare Intelligence Platform and Agentic Cloud for Healthcare. Unifies non-EHR data, provides a governed real-time context layer, and powers deployable AI agents, copilots, and analytics across clinical, financial, and administrative workflows for health systems, payers, and government organizations.
• Atlas Population Health Operating System for U.S. health systems integrating AI-driven analytics, actuarial intelligence, and managed specialty programs to support value-based care models including CMS ACCESS and LEAD. Features Adaptive Program Intelligence for continuous care coordination.
• Flow AI-powered end-to-end revenue cycle management suite built on Gravity, covering scheduling, patient engagement, prior authorization (Flow Auth), autonomous medical coding (Flow Capture), denial management, and collections for ambulatory and hospital providers.
• Galaxy AI-powered payer risk and quality platform for health plans, supporting real-time risk and quality analytics, utilization management, payment integrity, and STAR/RADV performance.
• Comet AI-powered omnichannel access center that unifies voice, chat, SMS, and web interactions to enable self-service patient engagement, agent-assist, and automated resolution of routine patient inquiries.
• Cured AI-powered healthcare marketing and CRM platform acquired in January 2024; delivers consumer insights, propensity scoring, digital marketing, and patient engagement capabilities that strengthen the Healthcare Experience Platform.
• PQS (Pharmacy Quality Solutions) Pharmacy quality and performance platform that supports pharmacy quality measurement, EQUIPP, and adherence programs for payers and pharmacies.
• Story Health AI-powered digital specialty care platform acquired in September 2025; supports specialty care pathways (e.g., heart failure) with AI clinical care models that demonstrated a 6.9% heart failure readmission rate vs. the 18.1% national average.
• Humbi AI Actuarial intelligence platform acquired by Innovaccer; supports healthcare actuarial analysis, risk modeling, and supports CareQuest Institute medical-dental data integration through longitudinal patient views.
• LRx360 (Specialty Pharmacy Platform) Specialty pharmacy AI automation platform co-developed with Longitude Rx; unifies benefits investigation, prior authorization, 340B program management, financial assistance, routing, and refill/renewal workflows to accelerate time-to-therapy and protect 340B capture rate.
• Sara AI AI assistant used across population health, care management, risk adjustment, and quality management to automate repetitive tasks, surface insights from large volumes of medical data, and support providers at the point of care.
• Flow Capture Autonomous medical coding solution that codes approximately 80% of patient encounters without human intervention using ICD-10, CPT, HCPCS, E/M coding rules and CMS logic; rolled out through an early-adopter program with select health systems.
• Flow Auth AI-driven prior authorization automation solution designed to deliver 5x ROI by streamlining the prior authorization process using AI agents; reduces prior authorization times from 45 minutes to under a minute.
• InNote Best in KLAS point-of-care solution that delivers actionable insights and clinical guidance to providers at the point of care; supports quality gap closure, HCC capture, and care management.
• Inscribe AI documentation suite offering ambient documentation, previsit summaries, and differential diagnosis to reduce clinician documentation burden.
• CaduceusHealth by Innovaccer Revenue cycle management operations and technology for ambulatory care providers supporting nearly 4,000 providers and approximately $5 billion in gross patient charges annually; integrated into the Flow platform following the May 2026 acquisition.
• Social Health Information Exchange (SHIE) Social and Community Health Information Exchange platform supporting whole-person, community-centered care by linking healthcare, housing, and social services data for cross-sector coordination.
• Provider Copilot AI-powered provider copilot that automates clinical and administrative tasks to streamline workflows and improve documentation accuracy; adopted by customers such as BSIM Healthcare Services alongside Gravity's Agentic AI Access Center and Flow Auth.

Quantifiable outcome

• Prior authorization time reduced from 45 minutes to under 1 minute (Risant Health)
• +18 more outcomes

Named customers33 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability14 records

Feature12 records

Partnerships

18 partnerships are on record, tiered executive-level spokesperson for agentic ai positioning, fifth and largest acquisition - fully integrated into flow platform, major federal chronic care program participation, regional strategic alliance in uae, joint go-to-market partner, strategic technology partner, strategic enterprise embedment, strategic cloud infrastructure partner, flagship implementation partner, major federal program participation, flagship middle east partner, strategic technology partner for ai infrastructure, flagship specialty pharmacy co-development partner, specialty care platform acquisition, strategic medical group channel partner, strategic value-based care association partner, actuarial intelligence acquisition and major acquired company - now integrated platform.

• YiDing Yu, MD (Chief Product Officer)executive-level spokesperson for agentic ai positioningStrategic or Co-development Partner · 4 June 2026Chief Product Officer YiDing Yu serves as primary spokesperson on health system AI maturity and value-based care, emphasizing that health systems measuring revenue impact represent organizational maturity. Featured speaker at Context 2026 on ROI of AI execution.
• CaduceusHealth (Acquisition)fifth and largest acquisition - fully integrated into flow platformStrategic or Co-development Partner · 22 May 2026Innovaccer acquired 29-year-old CaduceusHealth for approximately $66 million. The deal brings 4,000 US healthcare providers and nearly $5 billion in annual medical billing onto Innovaccer's Flow platform, while adding nearly 200 employees. CaduceusHealth supports billing, claims processing, and denial resolution for ambulatory care providers, marking Innovaccer's fifth acquisition in two years. Now branded "CaduceusHealth by Innovaccer" with Christopher Davis as AI Officer.
• CMS - ACCESS Model Cohort 1major federal chronic care program participationOthers · 29 April 2026Selected among approximately 150 organizations for Cohort 1 of the CMS ACCESS Model launching in July 2026, which enables tech-enabled entities to directly enroll Medicare beneficiaries for chronic condition management including diabetes and hypertension. Health systems can refer eligible patients and participate in co-management revenue without deploying new infrastructure or taking on outcome risk.
• Infinia Technologies (UAE)regional strategic alliance in uaeStrategic or Co-development Partner · 9 April 2026Strategic alliance to advance healthcare innovation in the United Arab Emirates. The partnership aims to enhance healthcare interoperability, leverage AI and digital platforms, and support the UAE's vision for digital health and healthcare modernization.
• Kettering Healthjoint go-to-market partnerGTM or Marketing Partner · 14 March 2026Kettering Health executives participated in the 2026 Remote Patient Monitoring Summit in Nashville alongside Innovaccer, where they discussed outcomes for heart failure and hypertension patients using Innovaccer-supported home-based remote patient monitoring.
• Databricksstrategic technology partnerTechnology or Integration · 11 March 2026Strategic partnership to enable scalable healthcare AI deployment at the enterprise level. The collaboration focuses on operationalizing healthcare AI solutions at scale, allowing Innovaccer customers to leverage Databricks' enterprise data platform alongside Gravity's healthcare-native context layer.
• Danaher (Beckman Coulter Diagnostics)strategic enterprise embedmentOEM/ Whitelabel/ Licensing Partner · 9 March 2026Beckman Coulter Diagnostics, a Danaher company, selected Innovaccer Gravity™ as its AI and data platform to modernize and scale clinical laboratory operations. The platform will support data unification, AI-driven insights, and operational improvements within clinical labs across Beckman Coulter's diagnostic systems and customer base.
• Amazon Web Services (AWS)strategic cloud infrastructure partnerTechnology or Integration · 11 February 2026Innovaccer leverages AWS programs including the AWS Migration Acceleration Program (MAP), AWS Transform agentic AI service, and various technical support teams. AWS cites Innovaccer as a customer success story for ISV SaaS migration, highlighting the company's AI infrastructure modernization journey on AWS.
• Coforgeflagship implementation partnerImplementation/ SI/ Consulting Partner · 27 January 2026Coforge named Innovaccer's preferred platinum implementation partner for the Gravity AI platform. The partnership launched G-Forge, a joint initiative combining Innovaccer's Gravity healthcare intelligence platform with Coforge's enterprise transformation and implementation capabilities. Coforge will establish a Healthcare AI Center of Excellence to develop industry-specific solutions and accelerators for healthcare providers, payers, and life sciences firms. Includes co-innovation labs, end-to-end implementation, and managed services for Gravity deployments.
• CMS (Centers for Medicare & Medicaid Services) - WISeR Modelmajor federal program participationOthers · 1 January 2026Selected as one of six AI healthtech companies (alongside Cohere Health, Genzeon, Humata Health, Virtix Health, and Zyter) to perform AI-driven prior authorization reviews for selected Original Medicare services across six states (Arizona, New Jersey, Ohio, Oklahoma, Texas, and Washington) under the Wasteful and Inappropriate Service Reduction (WISeR) Model running January 1, 2026 through December 31, 2031. CMS pays participants a percentage of expenditures from averted wasteful care.
• Tawuniya (The Company for Cooperative Insurance, Saudi Arabia)flagship middle east partnerStrategic or Co-development Partner · 4 November 2025Strategic partnership formalized through a Memorandum of Understanding to accelerate value-based care and population health management across Saudi Arabia. The collaboration leverages Innovaccer's healthcare data unification and analytics capabilities including risk stratification, predictive analytics, and AI-based workflows to help Tawuniya create a connected health ecosystem aligned with Saudi Arabia's Vision 2030 agenda.
• NVIDIAstrategic technology partner for ai infrastructureTechnology or Integration · 28 October 2025Partnership to bring multimodal AI to the frontlines of healthcare. Innovaccer has integrated multimodal AI into healthcare via this NVIDIA partnership, leveraging NVIDIA's GPU compute capabilities for advanced AI model deployment in clinical environments.
• Longitude Rxflagship specialty pharmacy co-development partnerStrategic or Co-development Partner · 22 October 2025Co-developed LRx360 specialty pharmacy platform with Innovaccer Gravity serving as the AI backbone. Longitude Rx brings proven specialty pharmacy experience and 340B optimization strategies, while Innovaccer provides scalable technology and AI. Co-development includes continuous innovation pipeline where Longitude Rx identifies field challenges and Innovaccer builds next-generation solutions. Jigar Thakkar is CEO of Longitude Rx; appears as featured speaker at Context 2026.
• Story Health (Acquisition)specialty care platform acquisitionStrategic or Co-development Partner · 16 September 2025Innovaccer acquired Story Health, a digital specialty care platform focused on transforming specialty care through AI-driven clinical pathways, medication workflows, and patient engagement. Story Health's AI-powered clinical care model has demonstrated a 6.9% heart failure readmission rate versus the 18.1% national average. Now branded "StoryHealth by Innovaccer - Managed Specialty Care" with Ashul Govil as Medical Director.
• AMGA (American Medical Group Association)strategic medical group channel partnerStrategic or Co-development Partner · 24 July 2025Strategic partnership to advance integrated healthcare delivery for medical groups nationwide. AMGA's network of multi-specialty medical groups will gain access to Innovaccer's Healthcare Intelligence Cloud capabilities for value-based care delivery and population health management.
• National Association of ACOs (NAACOS)strategic value-based care association partnerGTM or Marketing Partner · 19 May 2025Joint research report with NAACOS based on a survey of 168 healthcare leaders across 142 organizations. NAACOS President & CEO Emily Brower is a featured speaker at Innovaccer's Context 2026 conference. Co-located research informing market positioning for ACO value-based care.
• Humbi AI (Acquisition)actuarial intelligence acquisitionStrategic or Co-development Partner · 6 May 2025Innovaccer acquired Humbi LLC (Humbi AI), an actuarial intelligence platform. Humbi telepsychiatry research published in JAMA showed telepsychiatry cuts emergency department admissions by 17.9% at similar Medicaid costs. Now branded "Humbi by Innovaccer - Actuarial Intelligence" within the Innovaccer portfolio. Used by CareQuest Institute for medical-dental data integration.
• Cured (Acquisition)major acquired company - now integrated platformStrategic or Co-development Partner · 16 January 2024Innovaccer acquired Cured, a healthcare digital marketing and CRM platform, on January 16, 2024. The deal added over 20 health systems and digital health clients to Innovaccer's existing customer base. Cured enhances Innovaccer's Healthcare Experience Platform with data integration, consumer insights, and digital marketing capabilities in healthcare. Now branded as "Cured - AI-Powered Healthcare Marketing" within the Innovaccer portfolio.

Scale indicators28 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Health Catalyst: Public healthcare data and analytics platform serving health systems, payers, and life sciences with a Data Operating System and AI applications. Closely comparable to Innovaccer's Gravity + Atlas + Galaxy stack for population health, value-based care, and analytics, with overlapping customer base and similar enterprise field-sales motion.
• Arcadia: Healthcare data platform purpose-built for value-based care, unifying EHR, claims, and SDoH data for population health and risk adjustment. Direct overlap with Innovaccer's Atlas and Gravity offerings; comparable customer base of CINs, ACOs, and payers pursuing risk-bearing models.
• Cohere Health: AI-driven prior authorization platform and co-vendor in the CMS WISeR Model alongside Innovaccer. Direct overlap in intelligent prior auth and utilization management workflows for payers, and a natural head-to-head competitor for both commercial and federal PA contracts.
• Datavant: Healthcare data connectivity and exchange platform focused on linking EHR, claims, and SDoH data for providers, payers, and life sciences. Comparable in data-unification and identity-resolution capabilities that sit beneath the analytics and AI layers; increasingly overlapping with the Gravity Data Activation Platform.

Broad incumbents

• Optum (UnitedHealth Group): Largest US healthcare data, analytics, and services franchise, integrating payer, provider, and PBM data with embedded AI capabilities. Broad incumbent competing across the full value-based-care stack and the most credible incumbent threat to Innovaccer's provider and payer segments.
• Epic Systems: Dominant US EHR vendor with Cosmos data lake and growing AI/agent capabilities. Competes with Innovaccer at the data layer for health systems and is increasingly extending downstream into analytics, risk adjustment, and population health, putting pressure on the Gravity and Atlas franchises.
• Microsoft Cloud for Healthcare: Hyperscaler-anchored healthcare data and AI platform built on Azure, Fabric, and the broader Microsoft Cloud. Direct technical partnership with Databricks and AWS competing alternatives; competes with Gravity on the data-and-AI infrastructure layer for health systems, payers, and life sciences.
• Salesforce Health Cloud: Enterprise CRM platform with a healthcare vertical and growing agentic AI capabilities. Overlaps with the Cured healthcare marketing/CRM franchise and increasingly with broader patient-engagement and care-management workflows on the Gravity and Comet platforms.

Emerging players

• Phreesia: Patient access, intake, and engagement platform used by large health systems and specialty practices. Direct overlap with Innovaccer's Comet AI access center for omnichannel patient engagement, scheduling, and outreach workflows at the front of the patient journey.
• Cedar: Patient financial experience platform unifying billing, payments, and engagement for providers and payers. Overlaps with Innovaccer's Flow RCM suite and Cured patient-experience offering, particularly on patient-side financial workflows and AI-driven outreach.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/innovaccer
• YouTubeyoutube.com/channel/UCl3JT1Wm_MHu20T37UgZs8w
• Facebookfacebook.com/InnovAccer
• LinkedInlinkedin.com/company/innovaccer
• Instagraminstagram.com/innovaccerinc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries5 records

Funding overview

Funding rounds9 records

Investors24 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Innovaccer