Connections

What Connections does

Connections, Inc. is a privately held, Indianapolis-based behavioral health and family support services organization founded in 1999 by Jenifer Asher, who continues to serve as President, Founder, CEO, and Owner. The company delivers integrated behavioral health (psychiatry, therapy, psychological assessments, GeneSight pharmacogenetic testing), family support services (domestic violence support, reunification, supervised visitation, father engagement, home-based case management, Nurturing Parenting Programs), adult and juvenile justice services (Project Life, Gun Violence Prevention, Links to Success, The Wrap, truancy termination, mentoring), and a community education matrix of evidence-based curricula (ART, MRT, Empower U, Healing Circles, We Rise, My Next Chapter, Stop the Bleed) to children, adults, and families across Indiana.

The underlying operating platform is a services stack rather than a proprietary software product. Internal systems include Case Management Pro for documentation and invoicing of DCS and Juvenile Probation services, Tebra for scheduling and secure telehealth, Connecteam for HR and internal communications, and Availity for insurance eligibility and claims. Service delivery modalities span in-person home-based, office-based at the Indianapolis headquarters (8604 Allisonville Road, Suite 280), virtual/telehealth statewide, and virtual community education nationwide. The organization holds National Provider Identifier #1205005055.

The business model blends multiple recurring and transactional revenue streams: government fee-for-service contracts with the Indiana Department of Child Services (via KidTraks specialized service referrals), juvenile and adult probation departments, and the Family and Social Services Administration; in-network insurance reimbursement through Anthem, Aetna, Cigna, Humana, United Health Care, Caresource, MdWise, MHS, and other managed care entities; federal and municipal grants (notably OJJDP for Project Life and the City of Indianapolis Office of Public Health and Safety for The Wrap); and nominal per-session fees for self-referred community education courses. The OJJDP has designated Project Life a "Promising Practice," citing a 74% reduction in gun-related violent reoffense and a 39.8% reduction in overall recidivism among program completers.

Name

Connections

Legal name

Connections, Inc.

Website

https://connections-inc.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Connections, Inc. is a private Indianapolis-based behavioral health and family support services organization founded in 1999, serving children, adults, and families across Indiana through integrated clinical, case management, and community education programs funded by government contracts, insurance reimbursement, and grants.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Educational Services (8200)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Mental Health Counseling & Therapy Services (K–12) (EDAJALAG)

Keywords

• Behavioral health services
• Family support services
• Juvenile justice programs
• Community education courses
• Psychiatric therapy services

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Contract Services: Fee-for-service reimbursement through contracts with Indiana Department of Child Services, juvenile probation, and adult probation departments. Services funded via specialized service referrals and HB Casework through KidTraks system.
2. Insurance Reimbursement: In-network provider with multiple commercial insurance carriers including Anthem, Aetna, Cigna, Humana, United Health Care, and managed care entities. Billing through standard insurance reimbursement for covered behavioral health services.
3. Fee-for-Service Community Education: Community education courses offered at no cost to DCS-involved participants, probation clients, and foster/resource parents. Nominal per-session fees for school administrators, family members, and self-referring individuals.
4. Grant-Funded Programs: Specialized programs such as Project Life and The Wrap funded through government grants including Office of Juvenile Justice and Delinquency Prevention and City of Indianapolis OPHS.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels7 records

Core offering

Connections, Inc. is an Indiana-based behavioral health and family support services organization providing integrated behavioral health (psychiatry, therapy, psychological assessments, GeneSight pharmacogenetic testing), family support services (domestic violence support, reunification, supervised visitation, home-based case management, parenting education), adult and juvenile justice services (gun violence prevention, mentoring, truancy intervention, transition support, tutoring), and a matrix of community education courses (ART, MRT, Stop the Bleed, Empower U, We Rise). Services are delivered in-person, home-based, and via telehealth across Indiana, with funding primarily through DCS/probation contracts, in-network insurance, and government grants.

Product overview

Connections, Inc. is a behavioral health and family support services organization (not a software/technology company) offering a comprehensive portfolio of clinical, educational, and case management services. The core offerings include Integrated Behavioral Health Services (psychiatry, therapy, psychological assessments, GeneSight testing), Family Support Services (domestic violence support, reunification, parent education, home-based case management), Adult and Juvenile Justice Services (gun violence prevention, mentoring, truancy intervention, transition support), and Community Education through Matrix Groups (evidence-based courses like ART, MRT, Stop the Bleed). Services are delivered in-person, virtually, and home-based settings across Indiana, with referrals coming from Indiana DCS, probation departments, insurance providers, and self-referrals.

Differentiator

Problem solved

Functional benefit

Products and services

• Integrated Behavioral Health Services Coordinated behavioral healthcare including psychiatry, therapy, psychological assessments, and medication management for children, teens, and adults.
• GeneSight Psychotropic Assessment Personalized genetic test that analyzes how an individual's genetic makeup affects response to psychiatric medications, helping guide treatment decisions for depression, anxiety, ADHD, and other mental health conditions.
• Psychiatry / Medication Management Outpatient psychiatric evaluations, screenings, testing, and medication management for ADHD, depression, anxiety, PTSD, ODD, and mood disorders, available virtually and in-person.
• Psychological Assessment Comprehensive mental health and diagnostic assessments including clinical interviews, neuropsychological evaluations, psychological evaluations, and trauma assessments for children, adolescents, and adults.
• Psychotherapy for Individuals and Groups Evidence-informed therapy services including individual, family, couples, and group sessions available in-home, office-based, or virtual formats.
• Substance Use Recovery - Outpatient Treatment Structured outpatient recovery support including individual counseling, group therapy, education, and relapse prevention for adolescents and adults.
• Family Support Services Comprehensive family support including domestic violence services, family reunification, supervised visitation, father engagement, home-based case management, and parent education.
• Home-Based Case Management Practical support for families engaged with Indiana Department of Child Services, including housing assistance, utility setup, employment support, and household budgeting.
• Family Reunification and Supervised Visitation Structured visitation services and family reunification support including virtual visits with incarcerated parents.
• Parent Education (Nurturing Parenting Programs) Evidence-based parenting education using Nurturing Parenting Programs (NPP), a trauma-informed model for caregivers of children ages birth to 18.
• Adult and Juvenile Justice Services Justice-related services including gun violence prevention, mentoring, truancy intervention, tutoring, and transition support for system-involved youth.
• Project Life / Links to Success Behavioral Intervention Evidence-informed behavioral intervention model for court-involved youth focused on reducing recidivism and promoting accountability, including the OJJDP-recognized Promising Practice Project Life program.
• The Wrap Program Care coordination and community navigation for youth and young adults ages 16-21 with prior justice system involvement in Marion County, Indiana.
• Truancy Termination Services Intensive support service for youth ages 12-18 addressing behavioral and emotional factors contributing to chronic absenteeism.
• Community Education (Matrix Groups) Structured community-based education courses including behavioral health, family support, and justice services programs for children, teens, adults, and families.
• Aggression Replacement Training (ART) Evidence-based cognitive behavioral intervention for chronically aggressive children and adolescents aged 12-18, featuring 30 integrated lessons on social skills, anger management, and moral reasoning.
• Moral Reconation Therapy for Teens (MRT) Licensed evidence-based program certified by Correctional Counseling, Inc. for adolescents aged 13-18 addressing substance use and criminogenic thinking.
• Stop the Bleed Certification Free lifesaving training course licensed through U.S. Department of Defense for teens and adults aged 13+ on controlling severe blood loss from traumatic injuries.
• Youth Gun Violence Prevention Course 7.5-hour program educating youth aged 13-18 about gun violence consequences, with Stop the Bleed certification upon completion.

Quantifiable outcome

• 74% reduction in gun-related violent reoffense for youth completing Project Life program
• +1 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

18 partnerships are on record, tiered core, major and minor.

• National Center for Missing & Exploited ChildrencoreStrategic or Co-development PartnerFormal partnership with the National Center for Missing & Exploited Children to recover missing children, reduce child sexual exploitation, and prevent future victimization. Partnership enhances impact in lives of children and families served.
• Indiana Department of Child ServicescoreGTM or Marketing PartnerPrimary government referral partner providing funding for behavioral health, family support, and specialized services for children and families through KidTraks referral system.
• City of Indianapolis Office of Public Health and SafetycoreStrategic or Co-development PartnerPartnership through Division of Re-entry to provide The Wrap program supporting vulnerable youth ages 16-21 with prior justice system involvement.
• City of Indianapolis Marion County Superior CourtsmajorGTM or Marketing PartnerCourt partnership for providing justice services to court-involved youth and families in Marion County.
• Family and Social Services AdministrationmajorGTM or Marketing PartnerIndiana state agency partner providing oversight and support for behavioral health and family support services.
• Indiana Department of EducationmajorGTM or Marketing PartnerPartnership for educational support services including tutoring, literacy programs, and truancy termination services.
• Indiana Department of HealthmajorGTM or Marketing PartnerState health department partnership for integrated health services and community wellness programs.
• Indiana Psychological AssociationmajorStrategic or Co-development PartnerProfessional association partnership supporting psychological services and professional development.
• Indiana Chapter of American Academy of PediatricsmajorStrategic or Co-development PartnerHealthcare partner supporting pediatric behavioral health consultation services and child wellness programs.
• Anthem Blue Cross-Blue ShieldmajorChannel Partner/ Reseller/ DistributorIn-network insurance provider for behavioral health services across Indiana.
• AetnamajorChannel Partner/ Reseller/ DistributorIn-network insurance provider for behavioral health services.
• CignamajorChannel Partner/ Reseller/ DistributorIn-network insurance provider for behavioral health services.
• United Health CaremajorChannel Partner/ Reseller/ DistributorIn-network insurance provider for behavioral health services.
• HumanamajorChannel Partner/ Reseller/ DistributorIn-network insurance provider for behavioral health services.
• CaresourcemajorChannel Partner/ Reseller/ DistributorIn-network managed care provider for behavioral health services.
• MdWisemajorChannel Partner/ Reseller/ DistributorIn-network managed care provider for Indiana Medicaid behavioral health services.
• MHSmajorChannel Partner/ Reseller/ DistributorIn-network managed care provider for behavioral health services.
• Let Them TalkminorStrategic or Co-development PartnerCommunity partner organization in Indianapolis providing additional support services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Youth Opportunity Centers: Indiana-based nonprofit serving justice-involved and at-risk youth through residential, behavioral health, and educational programs. Comparable in its juvenile justice and DCS-aligned youth services within Indiana.
• Centerstone: Large national nonprofit behavioral health provider with significant Indiana operations delivering mental health, substance use, and family services. Comparable in service portfolio, payer mix, and system-referral model, but at substantially greater scale.
• Cummins Behavioral Health Systems: Indiana-based behavioral health provider offering outpatient mental health, substance use, and family services across multiple counties. Comparable as an Indiana-anchored, multi-county behavioral health organization serving both insured and system-referred populations.
• Aspire Indiana Health: Indiana-based integrated behavioral health and primary care provider serving individuals and families across multiple counties. Comparable in its wraparound model combining behavioral health, family support, and community-based services within Indiana.
• Lutheran Social Services of Indiana: Indiana-based social services nonprofit operating behavioral health, family, refugee, and youth programs. Comparable as an Indiana-anchored multi-service social and behavioral health provider with state-government contracting.
• Meridian Health Services: Indiana-headquartered integrated behavioral and primary healthcare provider serving Medicaid and commercially insured populations. Comparable in combining mental health, family, and community-based services in Indiana.

Regional players

• Chestnut Health Systems: Illinois-headquartered behavioral health and addiction services provider with research-based programs serving youth and adults. Comparable in evidence-based intervention design and substance use recovery offerings, though operating primarily outside Indiana.

Broad incumbents

• Volunteers of America Indiana: Indiana affiliate of a national nonprofit delivering behavioral health, housing, family, and reentry services. Comparable in its mix of behavioral health and family-support programming, with overlapping DCS and justice-involved populations.
• National Youth Advocate Program: Multi-state nonprofit providing intensive home-based services, foster care, behavioral health, and juvenile justice programs. Comparable in serving system-involved youth and families through wraparound, case-management-heavy services, though at national scale.

Emerging players

• Cornerstone of Recovery: Behavioral health and substance use treatment provider with overlapping evidence-based and family-centered programming. Comparable in family-inclusive treatment model, though focused more narrowly on addiction services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ConnectionsIncorporated
• LinkedInlinkedin.com/company/connectionsincorporated

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connections