The N&D Group

What The N&D Group does

The N&D Group, formally The Norfolk & Dedham Group, is a mutual property and casualty insurance carrier founded in 1825 and headquartered at 222 Ames Street in Dedham, Massachusetts, operating through four affiliated carriers—Norfolk & Dedham Mutual Fire Insurance Company (est. 1825), Fitchburg Mutual Insurance Company (est. 1847), Dorchester Mutual Insurance Company (est. 1855), and, following a November 2024 affiliation, Union Mutual Insurance Company (est. 1874). The legal parent is Newbury Corporation. The company underwrites and distributes personal lines (auto, homeowners, dwelling fire, jewelry/fine arts/valuables, personal umbrella) and commercial lines (ComPak businessowners policy, commercial auto, employment practices liability, commercial umbrella, workers' compensation) exclusively through a vetted network of independent insurance agents, supported by the proprietary AgentPak quoting and servicing platform and the '1825 Club' recognition program for top-producing agents.

The technology stack is built around three proprietary digital properties: the My Insurance web portal and mobile app (iOS/Android) for policyholder self-service including bill payment, AutoPay, and paperless delivery; the N&Drive telematics app, hosted by third-party provider CMT Telematics, which collects driving behavior signals (location, speed, acceleration, braking, cornering) layered with contextual weather and traffic data for usage-based insurance; and the AgentPak platform used by appointed independent agents. Billing integrates with InvoiceCloud and analytics with Google Analytics. The company holds an A.M. Best A (Excellent) financial strength rating and was named to Ward's 50 top-performing property and casualty insurers in the United States for 2025.

N&D generates revenue through recurring insurance premiums across personal and commercial lines, billed monthly on a subscription basis with pricing determined by individual risk factors (location, coverage limits, deductibles, driver history, property characteristics) and moderated by multiple discounts (account/bundle, accident forgiveness, good student, paperless, protective devices, smart home). The company sells exclusively through independent agents—no direct-to-consumer channel—and approximately 80% of premium is written in Massachusetts, with the post-affiliation combined entity operating across 8 states. The mutual ownership structure means policyholders are the owners of the company, aligning interests with the insured base rather than external shareholders, and no private equity or venture capital is involved.

Name

The N&D Group

Legal name

Newbury Corporation

Website

https://ndgroup.com

Company type

Private

Founded year

1825

Operating status

Operating

Headcount range

101–250 employees

Short description

The N&D Group is a mutual property and casualty insurance carrier founded in 1825 that underwrites personal and commercial lines for individuals and small/mid-sized businesses exclusively through independent insurance agents across an 8-state Northeast footprint following its 2024 Union Mutual affiliation.

Ownership category

akta.pro rank

Product category

Property and Casualty Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Insurance Agencies and Brokerages (524210)

SIC

Fire, Marine & Casualty Insurance (6331), Insurance Agents, Brokers & Service (6411)

akta.pro industry

PRIMARYFSAJAFAM

Nonprofit / Social Services BOP

Financial & Insurance/Insurance — Motor, Property & Casualty/Commercial Package / Business Owners Policies (BOP)

Keywords

• Property and casualty insurance
• Personal auto insurance
• Commercial business insurance
• Mutual insurance carrier
• Independent agent distribution

Headquarters

HQ city

Dedham

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Personal Insurance Premiums: Recurring insurance premiums from personal lines including auto, homeowners, dwelling fire, jewelry/valuables, and personal umbrella policies. Pricing is based on risk assessment, coverage limits, and discounts.
2. Commercial Insurance Premiums: Recurring insurance premiums from commercial lines including Businessowners (ComPak), Commercial Automobile, Employment Practices Liability (EPLI), Commercial Umbrella, and Worker's Compensation policies.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

The N&D Group is a mutual property and casualty insurance carrier that underwrites and distributes personal insurance (auto, homeowners, dwelling fire, jewelry/fine arts, personal umbrella) and commercial insurance (ComPak businessowners, commercial auto, EPLI, commercial umbrella, workers' compensation) through a network of independent insurance agents. Coverage is supported by proprietary digital tools including the My Insurance policyholder portal/app and the N&Drive telematics app, with the company operating across 8 states following the 2024 affiliation with Union Mutual.

Product overview

The N&D Group is a mutual property and casualty insurance carrier offering a portfolio of personal and commercial insurance products distributed through independent insurance agents. Personal insurance products include auto, homeowners, dwelling fire, jewelry/fine arts, and personal umbrella coverage available in Massachusetts and New Jersey. Commercial insurance products include ComPak businessowners policies, commercial automobile, employment practices liability (EPLI), and commercial umbrella coverage. Digital platforms include My Insurance® policyholder portal (web and mobile app) providing 24/7 account access, bill payment, and paperless services, and N&Drive® telematics app tracking driving behavior. The company operates as a mutual carrier owned by policyholders and has been in operation since 1825.

Differentiator

Problem solved

Functional benefit

Brands

• My Insurance: Policyholder portal providing 24/7 access to insurance policies, billing management, and document delivery.
• N&Drive
• ComPak
• AgentPak
• 1825 Club

Products and services

• Personal Auto Insurance Vehicle insurance for individual policyholders in Massachusetts, offering collision, comprehensive, bodily injury, property damage, medical payments, uninsured/underinsured motorist, and other coverage options along with accident forgiveness, good student, and hybrid vehicle discounts.
• Homeowners Insurance Coverage for homes, possessions, and personal liability for individual policyholders in Massachusetts and New Jersey, with options for apartments, condos, dwelling coverage, home computer, identity theft, and personal cyber protection.
• Dwelling Fire Insurance Fire insurance coverage for dwellings within the personal insurance product portfolio.
• Jewelry, Fine Arts, and Valuables Insurance Scheduled coverage for high-value personal items including jewelry, fine arts, and collectibles.
• Personal Umbrella Insurance Additional liability coverage for individuals that extends beyond the limits of personal auto and homeowners policies.
• ComPak Businessowners Policy Commercial package insurance program for businessowners covering unique business exposures through a single bundled policy.
• Commercial Automobile Insurance Vehicle insurance coverage for commercial businesses within the company's commercial P&C product line.
• Employment Practices Liability Insurance (EPLI) Coverage protecting businesses from claims related to employment practices including breach of contract, sexual harassment, discrimination, wrongful termination, and wage/hour violations.
• Commercial Umbrella Insurance Additional liability coverage for businesses that extends beyond the limits of standard commercial policies.
• Workers' Compensation Insurance (WorkPak) Workers' compensation coverage for commercial policyholders, delivered under the WorkPak product brand.
• My Insurance Policyholder self-service portal and mobile app providing 24/7 access to insurance policies, bill payment, claims reporting, AutoPay enrollment, paperless delivery, and document management.
• N&Drive Telematics mobile app collecting driving behavior data including location, speed, acceleration, braking, and cornering, combined with weather, traffic, and contextual data to power usage-based auto insurance insights.

Quantifiable outcome

• Named to Ward's 50 list of top-performing property and casualty insurance companies in the United States for 2025

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

One partnership is on record.

• Union Mutual Insurance CompanycoreStrategic or Co-development Partner · 5 November 2024Norfolk & Dedham and Union Mutual announced an affiliation effective November 5th, 2024, subject to regulatory approval. This partnership brings together two carriers both rated A (Excellent) by A.M. Best. Together, they expand their footprint to 8 states while providing policyholders and agents the stability of an enhanced financial position and increased organizational talent. Union Mutual was established in 1874.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Plymouth Rock Assurance: Northeast-focused personal lines P&C carrier headquartered in New Jersey, with strong auto and homeowners offerings. Plymouth Rock's regional concentration and personal lines emphasis make it a directly comparable peer to N&D's personal lines franchise.
• Arbella Insurance Group: Massachusetts-based mutual P&C insurer focused on personal and commercial lines in New England. Arbella shares N&D's mutual structure, Massachusetts headquarters, and personal/commercial product mix, making it a directly comparable peer.
• Quincy Mutual Fire Insurance Company: Massachusetts-based mutual P&C carrier writing personal and commercial lines in New England. Quincy Mutual's regional mutual structure, geographic overlap, and product portfolio make it a directly comparable peer to N&D.
• Hanover Insurance Group: Public regional P&C insurer (NYSE: THG) with a strong Northeast personal and commercial lines franchise. Hanover's regional mutual heritage and personal/commercial product mix closely parallel N&D's core business model and geographic footprint.
• Vermont Mutual Insurance Group: Regional mutual P&C insurer serving New England and adjacent states. Vermont Mutual's mutual ownership structure, regional focus, and personal/commercial product portfolio closely match N&D's operating model and customer base.
• Concord Group Insurance: Regional mutual P&C insurer serving New England and the Northeast with personal and commercial lines. Concord Group's regional mutual ownership model and product portfolio are directly comparable to N&D's operating approach.
• Middlesex Mutual Assurance Company: Connecticut-based regional mutual P&C insurer writing personal and commercial lines across New England and the Northeast. Middlesex Mutual's mutual structure, regional focus, and product mix closely resemble N&D's model.
• Union Mutual Insurance Company: Vermont-based regional mutual P&C insurer founded in 1874 and A-rated by A.M. Best. Union Mutual is N&D's affiliation partner since November 2024, with an overlapping regional Northeast focus and similar mutual structure, making it the closest functional peer.

Emerging players

• Root Insurance: Tech-forward auto insurer using telematics-based pricing as its core underwriting model. Root represents the emerging insurtech competition that pressures traditional regional carriers like N&D in the personal auto line, the largest product in N&D's portfolio.

Broad incumbents

• Liberty Mutual Insurance: One of the largest U.S. P&C insurers and a major Massachusetts-headquartered national carrier. Liberty Mutual competes directly with N&D in personal and commercial lines but offers a far broader product portfolio and national scale that dwarfs regional carriers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NorfolkDedham
• Facebookfacebook.com/TheNDGroup
• LinkedInlinkedin.com/company/n&d

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The N&D Group