OnePoint Patient Care
OnePoint Patient Care is a hospice-dedicated pharmacy and PBM provider delivering medication dispensing, e-prescribing, formulary management, and 24/7 clinical support to 350+ hospice providers nationwide through 100+ company-owned dispensing pharmacies and a 55,000-pharmacy contracted network.
- Company typePrivate
- Founded1969
- HeadquartersTempe, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What OnePoint Patient Care does
OnePoint Patient Care (OPPC) is a hospice-dedicated pharmacy and Pharmacy Benefits Management (PBM) provider founded in 1969 in Phoenix, Arizona and currently headquartered in Tempe, Arizona. The company serves hospice providers with end-to-end medication management, operating more than 100 company-owned hospice-dedicated dispensing pharmacies across roughly 38 U.S. states and a contracted channel of more than 55,000 community network pharmacies, delivering more than 125,000 prescriptions to hospice patient homes each month and serving more than 50,000 hospice patients daily. OPPC is a subsidiary of PharMerica, itself part of BrightSpring Health Services, following PharMerica's October 2020 acquisition.
OPPC's product and technology platform centers on three operational modalities wrapped around a proprietary technology stack: One*Connect*Point®, a hospice-only medication management application that supports e-prescribing (including controlled substances), patient admission, formulary verification, drug interaction screening, and real-time order tracking across smartphone, tablet, and laptop and integrates with all major EMR systems (CMS CR 8358/10573, ADT, medication profile); Concierge PBM®, a flexible Pharmacy Benefits Management platform offering formulary design, prior authorization, drug utilization review, and transparent pricing; and two dispensing channels — Direct Express® for local same-day and STAT delivery and Next Day Valet for mail-order delivery — both backed by the trademarked Rx AccuTrack® four-step quality control process that the company reports drives a 99.997% dispensing accuracy rate. Supporting tools include MyMetRx for medication cost optimization analytics, the Therapeutic Interchange Evaluation Report (TIER) and Deprescribing Options Report for clinical decision support, and RAIph, an AI-powered clinical query-bot trained on OPPC's proprietary Clinical Symptom Guide. In January 2025 the company extended the model into a new vertical through OnePoint PACE, providing pharmacy services to Program of All-Inclusive Care for the Elderly participants.
Revenue is generated through pharmacy dispensing fees (transaction-based) and PBM service fees (managed services), with pricing structured around customized fee-for-service, per diem, or hybrid arrangements on multi-year contracts, no a la carte fees, customer-set prior authorization rules, and customized formularies per hospice. The go-to-market is an enterprise field sales motion targeting hospice provider organizations, supported by dedicated account managers and a transition team that manages the conversion process; the company reports serving more than 350 unique hospice providers with a 99% customer retention rate, and counts large multi-site operators (e.g., Compassus, AccentCare, Hospice of the Valley, Jordan Health Services) among its customers. Additional go-to-market surfaces include clinical education (Clinical Symptom Guide, webinars, state hospice conference presence), and a national 24/7 toll-free pharmacy support line for hospice clinicians.
OnePoint Patient Care firmographics
Firmographics- Name
- OnePoint Patient Care
- Legal name
- OnePoint Patient Care
- Website
- https://oppc.com
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- OnePoint Patient Care is a hospice-dedicated pharmacy and PBM provider delivering medication dispensing, e-prescribing, formulary management, and 24/7 clinical support to 350+ hospice providers nationwide through 100+ company-owned dispensing pharmacies and a 55,000-pharmacy contracted network.
- Ownership category
- akta.pro rank
OnePoint Patient Care industry classification
Industry- Product category
- Hospice Pharmacy Services
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Pharmacies and Drug Retailers (456110)
- SIC
- Services-Health Services (8000), Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Pharmacy Benefit Management (PBM) & Pharmacy Network Administration (HLAFALAI)
- akta.pro secondary industries
- PBM Technology Platforms (ePA/eRx/Real-Time Benefit Tools) (HLAEAKAL), Formulary Management & Clinical Pharmacy Programs (HLAEAKAA), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Prior Authorization, Utilization Management & Step Therapy (HLAEAKAG)
Keywords
Where OnePoint Patient Care is headquartered
LocationHeadquarters
- HQ city
- Tempe
- HQ country
- United States
- HQ region
- North America
Offices112 records
Markets served
OnePoint Patient Care business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Pharmacy Dispensing Services: Hospice-dedicated pharmacy services including local dispensing, mail-order pharmacy, and same-day delivery. Revenue generated through fee-for-service, per diem, and customized pricing models.
- Pharmacy Benefits Management (PBM): Concierge PBM platform providing formulary management, prior authorization, drug utilization reviews, and cost-saving programs. Revenue through service fees and cost-avoidance sharing.
- PACE Pharmacy Services: Pharmacy services for Program of All-Inclusive Care for the Elderly participants, including medication dispensing, packaging, and delivery.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Multi-year contract | Customized Service Model |
| Other | Annual | Concierge Network Management (PBM) |
| Other | Annual | Next Day Valet Mail Order |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
OnePoint Patient Care product offering
Product offeringCore offering
OnePoint Patient Care is a hospice-dedicated pharmacy and Pharmacy Benefits Management (PBM) provider that controls the entire pharmacy experience from dispense to delivery. It operates 100+ company-owned pharmacies nationwide, offering local same-day dispensing and delivery, next-day mail-order service, a concierge PBM platform, and a proprietary e-prescribing medication management application (One*Connect*Point®) for hospice providers serving 50,000+ hospice patients daily.
Product overview
OnePoint Patient Care operates as a comprehensive hospice pharmacy and Pharmacy Benefits Management (PBM) provider offering a unified platform with multiple integrated service modules. The core offering centers on the One*Connect*Point® medication management app paired with the Concierge PBM® platform, supplemented by two distinct dispensing modalities: Next Day Valet (mail-order) and Direct Express® (local same-day service). Additional offerings include OnePoint PACE for elderly care programs, the AI-powered RAIph clinical query-bot, MyMetRx cost-savings tool, and the Rx AccuTrack® quality control system. The company owns and operates over 100 company-owned pharmacies nationwide and maintains a network of over 55,000 contracted pharmacies.
Differentiator
Problem solved
Functional benefit
Brands
- One*Connect*Point®: Hospice medication management application for e-prescribing, patient admission, and medication ordering
- Concierge PBM®
- OnePoint PACE
- Direct Express®
- Next Day Valet
- Rx AccuTrack®
- MyMetRx
- RAIph
Products and services
- One*Connect*Point® Medication management and e-prescribing application designed exclusively for hospices, enabling clinicians to electronically order and refill medications (including controlled substances), verify orders against formulary, screen for drug interactions, access clinical tools, and manage patient profiles from smartphones, tablets, or laptops.
- Concierge PBM® Pharmacy Benefits Management (PBM) platform designed to provide superior and cost-effective patient care for hospice providers, featuring multi-disease state formulary design, transparent pricing, real-time reporting, and integration with major hospice EMRs.
- Next Day Valet Mail-order hospice pharmacy service providing next-day or second-day delivery via professional couriers from OnePoint-owned regional mail-order pharmacies, including the Rx AccuTrack® quality control system.
- Direct Express® Same-day local dispensing and delivery hospice pharmacy service with STAT and on-call delivery capabilities, offering specialized hospice pharmaceutical expertise including unit dosing, pre-filled syringes, compounding, and customized patient care kits.
- OnePoint PACE Pharmacy services for Program of All-Inclusive Care for the Elderly (PACE) participants, providing medication dispensing, dose-specific robotics packaging for adherence, 24/7 account representative access, local same-day pharmacy access, and home delivery services.
Quantifiable outcome
- 99.997% medication dispensing accuracy rate
- +6 more outcomes
Companies that use OnePoint Patient Care
Customer profileNamed customers12 records
Segments2 records
Ideal customer profiles2 records
OnePoint Patient Care technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability2 records
Feature9 records
OnePoint Patient Care partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- PharMericacorePharMerica completed acquisition of OnePoint Patient Care in September 2020. OnePoint is now part of the PharMerica family and remains the nation's only hospice-dedicated pharmacy and PBM that can control the entire pharmacy experience from dispense to delivery. As part of PharMerica, OnePoint has access to 150+ corporately controlled pharmacies covering the entire US through the LTC pharmacy provider network.
Scale indicators15 records
Recent moves11 records
Expansion highlights6 records
OnePoint Patient Care competitors and assessment
Company assessmentDirect peers
- Delta Care Rx: Delta Care Rx is a hospice-focused pharmacy and PBM provider offering dispensing and clinical pharmacy services to hospice organizations. Direct overlap with OPPC's core hospice pharmacy + PBM offering and customer profile.
- GeriMed: GeriMed is a long-term-care and hospice-dedicated pharmacy serving skilled-nursing, assisted-living, and hospice providers. Comparable LTC/hospice pharmacy footprint, similar medication management and packaging services to OPPC's Direct Express® model.
- Hospice Pharmacia (Evernorth): Hospice pharmacy and clinical consulting service operating within Evernorth/Cigna, providing medication management, deprescribing support, and clinical pharmacy services for hospice providers. Comparable hospice-specific pharmacy and clinical offerings.
- CarePoint Pharmacy: Long-term-care and closed-door pharmacy operator serving group homes, hospice, and PACE populations with packaged dispensing and delivery. Overlaps with OPPC on hospice/PACE dispensing and adherence packaging.
Broad incumbents
- PharMerica: OPPC's parent and one of the nation's largest long-term-care pharmacy and PBM operators with 150+ corporately controlled pharmacies. Same corporate family, overlapping LTC/hospice dispensing and PBM services.
- BrightSpring Health Services: Pharmacy and home/community-based health services platform that owns OPPC through PharMerica. Operates a broad pharmacy, hospice, home-health, and behavioral-health portfolio alongside OPPC's hospice pharmacy business.
- OptumRx (UnitedHealth Group): One of the largest U.S. PBMs operated by UnitedHealth Group. Broad PBM and specialty pharmacy competitor with capability to enter or expand in hospice; exerts pricing pressure on formulary and prior-authorization economics that affect OPPC's Concierge PBM®.
- CVS Health / Caremark: Integrated pharmacy, retail, and PBM (Caremark) operator with specialty pharmacy capabilities and substantial scale in mail-order dispensing. Adjacent competitive threat in hospice dispensing and PBM pricing dynamics.
- Express Scripts (Evernorth/Cigna): Major U.S. PBM and specialty/mail-order pharmacy operator, part of Evernorth along with Hospice Pharmacia. Competes on PBM scale, formulary management, and mail-order dispensing relevant to OPPC's Next Day Valet and Concierge PBM offerings.
Emerging players
- Option Care Health: National home and alternate-site infusion services provider with specialty and home infusion capabilities. Adjacent in post-acute medication delivery and could expand into hospice-related medication management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
OnePoint Patient Care social profiles
Digital presenceOnePoint Patient Care compliance and trust
Trust signalCompliance3 records
OnePoint Patient Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
OnePoint Patient Care leadership team
Management profileNumber of profiles
Profiles6 records
OnePoint Patient Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OnePoint Patient Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OnePoint Patient Care
What does OnePoint Patient Care do?
OnePoint Patient Care is a hospice-dedicated pharmacy and Pharmacy Benefits Management (PBM) provider that controls the entire pharmacy experience from dispense to delivery. It operates 100+ company-owned pharmacies nationwide, offering local same-day dispensing and delivery, next-day mail-order service, a concierge PBM platform, and a proprietary e-prescribing medication management application (One*Connect*Point®) for hospice providers serving 50,000+ hospice patients daily.
Is OnePoint Patient Care a public or private company?
OnePoint Patient Care is a private company. It is classified as corporate owned and is currently operating.
When was OnePoint Patient Care founded?
OnePoint Patient Care was founded in 1969. It employs 101 to 250 people.
Where is OnePoint Patient Care based?
OnePoint Patient Care is headquartered in Tempe, United States, in the North America region.
How does OnePoint Patient Care make money?
Three revenue lines are on record. Pharmacy Dispensing Services are the primary driver. The others are pharmacy Benefits Management (PBM) and PACE Pharmacy Services.
Who are OnePoint Patient Care's main competitors?
Direct peers on record are Delta Care Rx, GeriMed, Hospice Pharmacia (Evernorth) and CarePoint Pharmacy. Broad incumbents are PharMerica, BrightSpring Health Services, OptumRx (UnitedHealth Group), CVS Health / Caremark and Express Scripts (Evernorth/Cigna). Option Care Health is listed as an emerging player.
Does OnePoint Patient Care have an API?
No public API is recorded for OnePoint Patient Care.
What industry is OnePoint Patient Care in?
OnePoint Patient Care's product category is Hospice Pharmacy Services. Its primary akta.pro industry code is HLAFALAI, Pharmacy Benefit Management (PBM) & Pharmacy Network Administration, with a secondary code of HLAEAKAL, PBM Technology Platforms (ePA/eRx/Real-Time Benefit Tools). Its NAICS code is 524292 and its SIC code is 8000.