Vietcombank
- Company typePublic
- Founded1963
- HeadquartersHanoi, Vietnam
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
Vietcombank firmographics
Firmographics- Name
- Vietcombank
- Legal name
- Joint Stock Commercial Bank for Foreign Trade of Vietnam
- Website
- https://vietcombank.com.vn
- Company type
- Public
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Where Vietcombank is headquartered
LocationHeadquarters
- HQ city
- Hanoi
- HQ country
- Vietnam
- HQ region
- Asia
Offices1 record
Markets served
Vietcombank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- Interest Income: Traditional banking interest income from lending activities including consumer loans, auto loans, home loans, and business loans.
- Transaction Banking Services: Fee income from wholesale and transaction banking services including cash management, trade finance, and cross-border payments for institutional clients.
- Card Services: Revenue from credit and debit card operations including annual fees, interchange fees, and cash advance fees on Visa, Mastercard, JCB, and UnionPay products.
- Digital Banking Services: Fee income from digital banking platforms and services including VCB Digibank, fund transfers, and online transactions.
- Priority Banking Services: Wealth management and private banking services for affluent and high-net-worth clients through Vietcombank Priority program.
- Insurance Distribution: Commission income from distributing insurance products including protection, investment, and savings insurance through FWD and other partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual fee: 3 million VND/card/year. Free annual fee for Vietcombank Priority customers. |
| Subscription | Annual | Priority Banking eligibility based on AUM, deposits, loans, insurance, or income thresholds. |
| Subscription | Monthly | Unsecured loans up to VND 6 billion for Priority customers with overdraft facility. |
| Subscription | Monthly | Real estate loans up to VND 200 billion for Priority customers. |
| Subscription | Annual | Investment portfolio management with VND 10 billion minimum investment. |
Go-to-market motion3 records
Distribution channels8 records
Marketing channels6 records
Vietcombank product offering
Product offeringCore offering
Vietcombank operates as a full-service commercial bank providing retail banking (accounts, cards, consumer loans, savings, insurance), SME banking (VCB DigiBiz digital platform), corporate and institutional transaction banking (VCB iBanking, VCB CashUp for FDI clients), and priority/wealth banking for affluent customers. The bank also distributes securities brokerage via VCBS and investment fund management via VCBF, and earns commission income from FWD insurance distribution.
Product overview
Vietcombank (Joint Stock Commercial Bank for Foreign Trade of Vietnam) operates as a platform-plus-modules architecture serving retail, SME, corporate, and priority banking segments. The core digital platforms include VCB Digibank (retail), VCB DigiBiz (SME), VCB-iBanking (corporate), and VCB CashUp (wholesale/FDI), unified through a Salesforce-powered CRM system. The product portfolio spans transaction banking, lending products (unsecured consumer loans up to VND 6B, real estate loans up to VND 200B), credit cards (Visa Infinite, Visa Signature), wealth management (VCBS securities, VCBF Premier funds), and loyalty (VCB Loyalty with points/cashback/miles). Cross-border payment capabilities include a Vietnam-China QR payment service via Ant International/NAPAS partnership. Priority Banking serves affluent clients with tiered benefits across airport lounges, dedicated advisors, and exclusive loan products.
Differentiator
Problem solved
Functional benefit
Brands
- VCB Digibank: Digital banking platform for retail customers offering account management, transfers, payments, and card services.
- VCB CashUp
- VCB Loyalty
- VCB iSchool
- VCB iCare
- VCB iFeed
- VCBF Premier
- VCB Priority
Products and services
- VCB Digibank Digital banking platform for retail individual customers providing account management, fund transfers, bill payments, card management, and mobile payments via Apple Pay, Samsung Pay, Google Pay, and Garmin Pay.
- VCB DigiBiz Digital banking platform for SME customers offering business account management, online lending, and transaction banking services.
- VCB-iBanking Internet banking platform for corporate and institutional customers providing transaction banking, cash management, and corporate account services.
- VCB CashUp Wholesale and transaction banking platform for institutional clients serving FDI enterprises with multi-file approval and online disbursement features.
- Vietcombank Visa Infinite Credit Card
Quantifiable outcome
- 128% customer volume growth on VCB CashUp platform in 2024
- +2 more outcomes
Companies that use Vietcombank
Customer profileNamed customers7 records
Segments8 records
Ideal customer profiles5 records
Vietcombank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature7 records
Vietcombank partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Ant InternationalcoreVietcombank partnered with NAPAS and Ant International to launch cross-border QR payment services enabling Chinese tourists to use Alipay at merchants across Vietnam's NAPAS network. Vietcombank handles clearing and settlement directly between Chinese yuan (CNY) and Vietnamese dong (VND), with plans to expand outbound functionality for Vietnamese users scanning QR codes in China.
- NAPAS (Vietnam National Payment Corporation)coreNAPAS, Ant International, and Vietcombank jointly launched cross-border QR code payment services. NAPAS provides the payment network infrastructure while Vietcombank handles currency conversion and settlement for transactions between Chinese Alipay users and Vietnamese merchants.
- Shinhan BankcoreShinhan Bank signed MoUs with Vietcombank for cross-border corporate and retail banking as part of a South Korean government-led economic delegation to Vietnam. The partnership aims to expand market presence and serve cross-border banking needs between Vietnam and South Korea.
- SalesforcecoreVietcombank is implementing Salesforce solutions including Financial Services Cloud, CRM Analytics, Marketing Cloud, and MuleSoft to unify retail and corporate banking functions on a single AI-powered platform. The initiative aims to enhance operational efficiency and sales productivity through AI-driven insights such as propensity models and next-best-product recommendations.
- PwC (Gimasys, CMC TS)corePwC, Gimasys, and CMC TS provide implementation support for the Salesforce-based digital transformation initiative at Vietcombank, helping to deploy Financial Services Cloud, CRM Analytics, Marketing Cloud, and MuleSoft solutions.
- FPT GroupminorShinhan Bank partnered with FPT Group for startup incubation and digital ecosystems development in Vietnam, expanding the collaborative network around Vietcombank's business relationships.
- AgribankminorShinhan Bank partnered with Agribank to enhance financial services for cross-border customers, expanding collaborative banking relationships in Vietnam.
- VisacoreVietcombank launched a co-branded Visa card with carbon footprint tracking feature in partnership with Visa, enabling contactless payment on the Hanoi metro network and promoting sustainable transit options.
- FWD (Insurance)coreVietcombank distributes FWD insurance products including protection, investment, and savings insurance through its branch network and Priority Banking channels, earning commission revenue from insurance sales.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Vietcombank competitors and assessment
Company assessmentDirect peers
- Sacombank: Sacombank is a large private Vietnamese bank with overlapping retail, SME, and remittance services, including a partnership network relevant to Vietcombank's cross-border ambitions.
- VietinBank: VietinBank is one of Vietnam's four largest state-owned commercial banks and a direct peer across retail, SME, and corporate banking, with comparable international trade finance and digital transformation programs.
- BIDV (Bank for Investment and Development of Vietnam): BIDV is another of Vietnam's 'big four' state-owned banks and a direct competitor in corporate lending, FDI servicing, and retail banking with similar scale and state-owned ownership.
- Agribank: Agribank is the largest of Vietnam's state-owned banks by branch network and a direct peer in retail deposits, agricultural and SME lending, with overlapping distribution and customer segments.
- Techcombank: Techcombank is Vietnam's largest listed private bank and a direct competitor in retail, wealth, and corporate banking, often benchmarked against Vietcombank on digital CX and affluent-segment growth.
- MBBank (Military Commercial Joint Stock Bank): MBBank is a top-tier private Vietnamese bank competing directly in retail digital banking, SME lending, and corporate services, frequently co-awarded alongside Vietcombank in regional banking awards.
- VPBank: VPBank is a major private bank competing in retail, SME, and consumer finance (via FE Credit), with comparable digital investment in transaction banking and affluent customer acquisition.
- ACB (Asia Commercial Bank): ACB is a leading private Vietnamese bank competing in retail deposits, SME lending, and digital banking, frequently benchmarked with Vietcombank on profitability metrics.
Broad incumbents
- HSBC Vietnam: HSBC Vietnam is a global incumbent competing for the same FDI and large-corporate transaction banking clients in Vietnam that Vietcombank serves, offering an international alternative.
Regional players
- Shinhan Bank Vietnam: Shinhan Bank Vietnam is a Korean regional bank with growing retail and corporate presence in Vietnam and a recent MoU with Vietcombank for cross-border services, competing for Korean FDI-linked clients.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Vietcombank social profiles
Digital presenceVietcombank compliance and trust
Trust signalCompliance3 records
Vietcombank financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vietcombank leadership team
Management profileNumber of profiles
Profiles2 records
Vietcombank subsidiaries and ownership
Company hierarchySubsidiaries2 records
Vietcombank funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vietcombank M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vietcombank
What does Vietcombank do?
Vietcombank operates as a full-service commercial bank providing retail banking (accounts, cards, consumer loans, savings, insurance), SME banking (VCB DigiBiz digital platform), corporate and institutional transaction banking (VCB iBanking, VCB CashUp for FDI clients), and priority/wealth banking for affluent customers. The bank also distributes securities brokerage via VCBS and investment fund management via VCBF, and earns commission income from FWD insurance distribution.
Is Vietcombank a public or private company?
Vietcombank is a public company. It is classified as public and is currently operating.
When was Vietcombank founded?
Vietcombank was founded in 1963. It employs 5,001 to 10,000 people.
Where is Vietcombank based?
Vietcombank is headquartered in Hanoi, Vietnam, in the Asia region.
How does Vietcombank make money?
Six revenue lines are on record. Interest Income is the primary driver. The others are transaction Banking Services, card Services, digital Banking Services, priority Banking Services and insurance Distribution.
Who are Vietcombank's main competitors?
Direct peers on record are Sacombank, VietinBank, BIDV (Bank for Investment and Development of Vietnam), Agribank, Techcombank, MBBank (Military Commercial Joint Stock Bank), VPBank and ACB (Asia Commercial Bank). HSBC Vietnam is listed as a broad incumbent. Shinhan Bank Vietnam is listed as a regional player.
Does Vietcombank have an API?
No public API is recorded for Vietcombank.