NYS Electric & Gas

What NYS Electric & Gas does

NYS Electric & Gas Corporation (NYSEG) is a regulated monopoly utility providing electricity and natural gas delivery services to residential, commercial, industrial, agricultural, and municipal customers across a designated service territory in New York State. The company was founded in 1852 and is headquartered in Binghamton, NY, operating as a wholly-owned subsidiary of Avangrid (NYSE: AGR), which is itself owned by Spain-based Iberdrola Group; NYSEG operates within the Avangrid Networks business unit alongside Rochester Gas and Electric, Central Maine Power, and United Illuminating.

NYSEG's core product is regulated energy delivery through its distribution infrastructure, supplemented by a broad portfolio of digital customer tools including smart meters, the Energy Manager consumption-tracking platform, the NYSEG mobile app, AutoPay/eBill paperless billing, Budget Billing (12-month payment smoothing), outage alerts, and an AI chatbot called Ava powered by NTT DATA. Revenue is generated through NY Public Service Commission-approved tariff-based delivery charges — including electricity delivery, natural gas delivery, and various surcharges (System Benefits Charge, Transition Charge, Merchant Function Charge) — while electricity and gas supply costs are passed through to customers with no markup. The company monetizes only on the delivery portion, with optional time-of-use pricing tiers (SC1, SC8, SC12), demand response programs for commercial/industrial customers, and EV load management services.

Strategic initiatives center on grid modernization (650+ smart devices deployed in 2025), energy transition programs (Distributed Generation, Catch the Wind, Bulk Energy Storage, Non-Wires/Non-Pipe Alternatives, EV programs, building electrification, smart city technology), and customer affordability (HEAP, EAP, EEAP, EAG, Project SHARE, Life Support Protection). Distribution is direct via digital self-service (web portal, mobile app), phone support, walk-in offices, authorized pay agents, and mail, with Energy Services Companies (ESCOs) acting as alternative supply resellers. The company does not report standalone revenue and is funded through its parent Avangrid, with multi-decade operating history serving as a regulated monopoly within a defined franchise territory.

Name

NYS Electric & Gas

Legal name

New York State Electric & Gas Corporation

Website

https://nyseg.com

Company type

Private

Founded year

1852

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

NYS Electric & Gas Corporation (NYSEG) is a regulated monopoly utility that delivers electricity and natural gas to residential, commercial, industrial, agricultural, and municipal customers across its designated service territory in New York State. The company is a wholly-owned subsidiary of Avangrid (NYSE: AGR), itself owned by Iberdrola Group.

Ownership category

akta.pro rank

Product category

Regulated Electric and Natural Gas Utility Distribution

NAICS

Electric Power Transmission, Control, and Distribution (22112), Natural Gas Distribution (221210), Electric Power Generation, Transmission and Distribution (2211)

SIC

Electric Services (4911), Natural Gas Distribution (4924), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Distribution Network Service Providers (DNSPs) / Regulated Distribution Companies (Ring-fenced DSOs) (EUADABAH)

akta.pro secondary industry

Smart Grid Automation & Distribution Management (DA/ADMS) (EUADAPAA)

Keywords

• Electric utility services
• Natural gas distribution
• Regulated energy delivery
• Smart meter deployment
• Energy efficiency rebates

Headquarters

HQ city

Binghamton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Electricity Delivery: Regulated revenue from delivering electricity to customers through distribution infrastructure. Delivery charges cover the costs of facilities like transformers, distribution lines, and customer service. The company is allowed to earn a specified rate of return on delivery charges.
2. Natural Gas Delivery: Regulated revenue from delivering natural gas through pipeline infrastructure to residential, commercial, and industrial customers.
3. Electricity Supply (Pass-through): The company purchases electricity on behalf of customers who do not choose an ESCO. The supply cost is passed directly to customers with no markup or profit to NYSEG. Revenue is a pass-through.
4. Natural Gas Supply (Pass-through): Natural gas supply procurement passed through to customers at cost with no profit margin.
5. Tariff-based Charges: Various surcharges and charges approved by the NY Public Service Commission including System Benefits Charge (SBC), Transition Charge (TCS), Merchant Function Charge (MFC), and others that appear on customer bills.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

NYSEG delivers regulated electricity and natural gas distribution to residential, commercial, industrial, municipal and small-business customers across upstate New York. The company operates an AMI smart-meter network, runs energy-efficiency and electrification rebate programs, provides EV charging programs for homes and businesses, and offers customer self-service through its web portal, mobile app and AI-powered "Ava" energy assistant.

Product overview

NYSEG (New York State Electric & Gas) is a regulated utility company and subsidiary of Avangrid that provides electricity and natural gas delivery services to customers across New York State. The company's product portfolio centers on its core energy delivery infrastructure, supplemented by smart meter technology and a comprehensive suite of digital customer service tools. Key products include Energy Manager for consumption tracking, Budget Billing for payment predictability, and the mobile app for account management. The company offers extensive rebate and efficiency programs including NYS Clean Heat Rebate, Smart Savings Rewards, EmPower+, and various residential and commercial energy efficiency programs. Grid modernization initiatives include smart meters, distributed generation, distributed energy resources aggregation, energy storage solutions, EV programs, and municipal lighting. Financial assistance programs include HEAP, EAP, EEAP, EAG, Project SHARE, and the Life Support Protection Program. Electricity pricing options include standard service, Day-Night Service (SC8), and Time-of-Use (SC12) options. The company also provides an AI-powered energy assistant called Ava powered by NTT DATA.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential and Commercial Electricity Delivery Service Regulated electric transmission and distribution service providing electricity delivery to residential, commercial, industrial, and municipal customers across NYSEG's upstate New York service territory, billed through NYPSC-approved tariff rates and riders.
• Residential and Commercial Natural Gas Delivery Service Regulated natural gas distribution service delivering gas through company-owned mains and service lines to residential, commercial, and industrial customers in NYSEG's service territory under NYPSC-approved gas tariffs and riders.
• Smart Meters / Advanced Metering Infrastructure (AMI) Smart electric meters and AMI network providing interval usage data to support Time-of-Use rates, Energy Manager, outage detection and the Outage Management System for residential and business customers.
• NYSEG Mobile App Mobile application for iOS and Android that lets residential and business customers view energy use, manage billing (AutoPay, eBill), report and check outage status, make payments and contact NYSEG.
• Smart Energy Manager (Online Energy Management Platform) Web-based platform enabled by smart-meter / AMI data that gives customers personalized energy-usage insights, recommendations and tracking of progress, accessible via My Account.
• NYS Clean Heat Rebate Program Rebate program that provides incentives to residential and commercial customers for converting to clean, energy-efficient heat-pump and geothermal heating systems in NYSEG's service territory.
• Smart Savings Rewards Smart-thermostat-based residential demand-response program that provides bill credits for allowing NYSEG to briefly adjust participating customers' smart thermostats during peak events, leveraging AMI/smart-meter capabilities.
• Commercial & Industrial Energy-Efficiency Rebates and Direct Install Programs Rebates, incentives and direct-install services for qualifying commercial and industrial customers to fund energy-efficiency upgrades, lighting retrofits and equipment replacements.
• Small Business Program (and Small Business Direct Install) Dedicated program with rebates and direct-install energy-efficiency services tailored to small commercial accounts served by NYSEG.
• Multifamily Energy-Efficiency Program Energy-efficiency rebates and direct-install services for owners and operators of multifamily residential buildings served by NYSEG.
• Home Insulation and Air Sealing Rebate Program Rebates for residential customers to fund insulation and air-sealing upgrades that lower heating and cooling energy use.
• EmPower New York Weatherization / EmPower NY State-funded no-cost or low-cost in-home energy efficiency and weatherization services for income-eligible residential customers.
• NYSEG Balanced Energy Program (Shared Solar) Shared / community solar program that credits participating customers' bills for their share of energy produced by off-site solar projects, available to residential, commercial and municipal customers.
• Energy Storage Solutions Program Utility program that provides incentives and partnerships for installing energy-storage systems on customer sites to support grid flexibility and bill savings.
• Distributed Generation (DG) Program / Distributed Energy Resources (DER) Programs that let customers interconnect on-site generation (solar, fuel cells, combined heat and power) to the NYSEG grid, with associated tariffs, credits and technical support.
• Non-Wires Alternatives (NWA) Program Portfolio of non-traditional, distributed-resource-based solutions used by NYSEG in lieu of traditional wires-and-pipes capital projects, often procured through competitive solicitations.
• Commercial Industrial Demand Response Demand-response program offering payments to commercial and industrial customers that reduce electricity use when called upon by NYSEG to support grid reliability.
• Hourly Pricing Service Option Voluntary hourly-priced electric service option for participating commercial and industrial customers, with prices that track NYISO wholesale hourly market prices.
• EV Programs for Your Home Residential EV program offering rebates for home charging equipment and supporting EV time-of-use rates to manage home charging load.
• EV Programs for Your Business Commercial EV program with incentives and technical support for businesses installing EV charging stations, fleet electrification and related infrastructure.
• Aviation, Marine and Off-Road Equipment Programs Program offering rebates for replacing aviation, marine and off-road gasoline-powered equipment with electric or advanced alternatives in NYSEG service territory.
• Beverage and Dairy Heating Services Services tailored to beverage, dairy and food-processing customers with heating and refrigeration loads served by NYSEG, including specialized rate options and equipment rebates.
• Streetlighting Programs Streetlighting and outdoor-lighting services and tariffs for municipalities served by NYSEG, including conversion to efficient LED fixtures.
• HEAP (Home Energy Assistance Program) Federally- and state-funded bill-payment assistance program administered for income-eligible NYSEG residential customers.
• Energy Assistance Program (EAP) Rate-discount program for income-eligible NYSEG residential customers that lowers their bill through system benefits charge funding.
• Budget Billing Plan (and Budget Billing Hardship) Levelized monthly billing program that smooths seasonal bill changes, including a variant designed for hardship cases.
• Life Support Protection Program Enrollment program that adds protections against disconnection and provides outage-related support for residential customers using life-support equipment.
• AutoPay and eBill Automated payment and electronic billing options for residential and commercial customers enrolling through My Account or the NYSEG Mobile App.

Quantifiable outcome

• Over 650 smart devices installed on New York's grid in 2025
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core, minor and major.

• AvangridcoreOthersNYSEG is a subsidiary of Avangrid, which is owned by Iberdrola Group. Avangrid provides corporate oversight, resources, and strategic direction. NYSEG operates as part of Avangrid Networks, one of two business units of Avangrid alongside Avangrid Renewables.
• Iberdrola GroupcoreOthersIberdrola Group is the ultimate parent company of Avangrid and its subsidiaries including NYSEG. The global energy company provides financial resources, operational expertise, and strategic direction across its utility portfolio.
• Energy Services Companies (ESCOs)minorChannel Partner/ Reseller/ DistributorThird-party energy suppliers that compete with NYSEG's default supply service. Customers can choose an ESCO as their energy supplier instead of having NYSEG purchase on their behalf. NYSEG delivers the energy regardless of supplier choice.
• Fairlife (Michelina's/Fairlife LLC)majorStrategic or Co-development PartnerNYSEG's economic development team helped secure the Fairlife dairy production facility in Webster, NY - a $650 million investment that will become the largest dairy production facility in the Northeast, creating approximately 250 new jobs.
• New York State Economic Development Council (NYSEDC)minorStrategic or Co-development PartnerProfessional organization recognizing economic development professionals in New York State. NYSEG's Joseph Sayre received NYSEDC's James W. Griffin Rising Star Award.
• NYSERDA (New York State Energy Research and Development Authority)minorStrategic or Co-development PartnerState agency providing energy efficiency programs and rebates that NYSEG promotes to customers, including the EmPower+ program and NYS Clean Heat Rebate Program.
• 911 Emergency ServicesminorStrategic or Co-development PartnerPartnership for reporting gas emergencies and electricity emergencies requiring immediate public safety response.
• American Red CrossminorStrategic or Co-development PartnerEmergency management organization referenced for customer safety resources during severe weather and outages.
• UDig NY (811)minorStrategic or Co-development PartnerUnderground facility locating service required before digging. Partnership ensures safe digging practices to prevent utility damage.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Iberdrola Group: Ultimate parent company of NYSEG via Avangrid, a global electric and gas utility operator headquartered in Spain. Comparable in regulated utility business model, scale, and exposure to distributed-energy and electrification trends globally.
• Eversource Energy: Large Northeast US regulated electric, natural gas, and water utility holding company serving CT, MA, and NH. Comparable in scale, multi-state regulated utility holding model, AMI deployment, and energy-efficiency program portfolio, providing direct benchmark for capital-intensive Northeast T&D peers.

Direct peers

• Rochester Gas and Electric (RG&E): Sister company under Avangrid Networks, also a NY State regulated electric and natural gas delivery utility headquartered in Rochester, NY. Operates under the same NY PSC regulatory framework, business model, and Avangrid/Iberdrola ownership as NYSEG.
• National Grid - Upstate New York: Direct competitor in NY State electricity and gas delivery, operating adjacent upstate and central NY territories under the same NY PSC. Closest substitute utility for industrial customers and municipalities in overlapping parts of New York.
• Central Maine Power (CMP): Sister company under Avangrid Networks, a regulated electric transmission and distribution utility serving Maine. Operates under the same holding company, AMI roadmap, and Iberdrola-backed capital structure as NYSEG with comparable business model.
• Con Edison: Major NY State regulated electric and gas utility serving New York City and Westchester, competing with NYSEG for industrial customers and operating under the same NY PSC tariff framework. Provides benchmark comparison for rate-base scale, customer programs, and AMI deployment.
• Orange and Rockland Utilities (O&R): NY State-regulated electric and natural gas utility subsidiary of Consolidated Edison serving the lower Hudson Valley and parts of NJ. Comparable regulated distribution business model and NY tariff-based residential programs overlap directly with NYSEG offerings.
• United Illuminating (UI): Sister company under Avangrid Networks, a Connecticut regulated electric distribution utility. Same holding company, AMI/grid-modernization template, and Iberdrola corporate resources as NYSEG, though serving a different New England geography.
• PSEG Long Island: Regulated electric T&D utility on Long Island operated under a long-term contract for LIPA. Operates under NY regulatory principles, similar AMI/billing programs, and a comparable regulated-monopoly model to NYSEG in delivering residential and commercial electric service.

Others

• Avangrid Networks: Direct corporate parent operating unit that owns NYSEG alongside RG&E, CMP, and UI. Provides context for capital allocation, group-level capex, and how NYSEG fits within a multi-state regulated T&D holding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/NYSEandG
• Facebookfacebook.com/NYSEandG
• Instagraminstagram.com/nyseg.co

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds4 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NYS Electric & Gas