Digitech Computer, Inc

What Digitech Computer, Inc does

Digitech Computer, Inc. is a U.S.-based information technology and services company specializing in EMS and ambulance transport billing. Founded in 1984 by Mark Schiowitz and headquartered in Chappaqua, New York, with an additional office in Dublin, Ohio, the company combines proprietary technology with full-service outsourced revenue cycle management. It employs 101–250 people and operates as a subsidiary of Sarnova, a diversified healthcare conglomerate.

The company's core product is Ambulance Commander, a proprietary cloud-based billing and business intelligence platform refined over more than 35 years. The platform automates and monitors the entire EMS revenue cycle, integrating with ePCR, CAD, EHR, HIS, government and private insurance carriers, and bank lockbox accounts. It supports real-time 24/7 reporting, customizable financial dashboards, deductible automation, and compliance management, with weekly software upgrades driven by client feedback. Digitech holds a registered trademark on the Ambulance Commander brand and maintains HIPAA and SOC 1 compliance to meet large-municipal procurement requirements.

Digitech monetizes through a contingency-based full-service billing model, charging a percentage of net collected revenue — aligning its incentives with client collections. Its customers are organized into three primary verticals: municipal fire and EMS departments (cities, counties, ambulance districts), hospital-based ambulance services, and private ambulance companies. Go-to-market is enterprise-direct via field sales, RFP participation, demos, and industry referrals, supported by content marketing, industry events, and thought-leadership programs including the Frontlines and Bottom Lines EMS Innovation Summit. Named clients include Dallas Fire-Rescue, Gwinnett County Fire and Emergency Services, Memphis Fire Department, Baltimore City Fire, Charlottesville Fire Department, City of Orem, Plano Fire-Rescue, South Metro Fire Rescue, Grady Health System, and LifeLine Ambulance.

Name

Digitech Computer, Inc

Legal name

Digitech Computer LLC

Website

https://digitechcomputer.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

Digitech Computer, Inc. is a U.S.-based EMS billing services provider combining its proprietary Ambulance Commander cloud platform with full-service outsourced revenue cycle management for municipal fire/EMS departments, hospital-based ambulance services, and private ambulance companies.

Ownership category

akta.pro rank

Product category

EMS Medical Billing Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

EMS Billing, Revenue Cycle & Compliance Services (HLAFANAM)

Keywords

• EMS billing services
• Ambulance billing software
• Revenue cycle management
• Medical transport billing
• EMS billing technology

Headquarters

HQ city

Chappaqua

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Full-Service EMS Billing (Percentage of Collections): Digitech operates as a full-service third-party EMS billing provider, charging a percentage fee of net collected revenue. This contingency-based model aligns Digitech's incentives with client success - the more revenue collected for clients, the more Digitech earns. The model includes proprietary technology, staff, compliance management, and reporting as part of the service.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Digitech provides full-service EMS (emergency medical services) and ambulance transport billing outsourcing, powered by its proprietary cloud-based platform called Ambulance Commander. The company handles the entire revenue cycle for municipal fire/EMS departments, hospital-based ambulance services, and private ambulance companies, including claims processing, compliance management, payer enrollments, system integrations, and real-time reporting. Pricing is contingency-based, charged as a percentage of net collected revenue.

Product overview

Digitech Computer, Inc offers a unified EMS billing solution consisting of its proprietary Ambulance Commander platform combined with full-service billing outsourcing. Ambulance Commander serves as the core cloud-based technology platform handling claims processing, automated workflows, and real-time financial reporting. The EMS Billing Services offering leverages this platform to provide fully outsourced revenue cycle management, with services including claims processing, compliance oversight, and collections optimization. The company charges based on a percentage of net collected revenue, aligning incentives for maximized client collections.

Differentiator

Problem solved

Functional benefit

Brands

• Ambulance Commander: Digitech's proprietary ambulance billing and dispatch platform that monitors and automates the entire EMS revenue cycle.

Products and services

• EMS Billing Services Full-service EMS billing outsourcing solution for municipal fire/EMS departments, hospital-based ambulance services, and private ambulance companies. Services include claims processing, compliance management, payer enrollments, system integrations, and revenue cycle optimization with real-time 24/7 reporting, priced as a percentage of net collected revenue.
• Ambulance Commander Proprietary cloud-based ambulance billing and dispatch platform that monitors and automates the entire EMS revenue cycle. Provides real-time reporting access, automated claims processing, customizable dashboards for financial forecasting and accounts receivable management, and integrates with ePCR, CAD, EHR, HIS, government/private carriers, and banking systems.

Quantifiable outcome

• Increased collections through advanced technology and processes
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

One partnership is on record.

• Sarnovaparent companyOthersDigitech Computer LLC is owned by Sarnova, a company whose mission, vision, values and guiding principles form the basic professional and ethical values of the organization. The Code of Conduct references Sarnova's commitment to customers, patients, and communities.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ZOLL Data Systems: ZOLL Data Systems (part of ZOLL Medical/Asahi Kasei) offers EMS billing, dispatch, and ePCR software to private and municipal ambulance services. It competes directly with Ambulance Commander on integrated EMS workflow and revenue cycle management.
• AIM EMS Software & Services: AIM EMS provides EMS billing software and services for private ambulance companies and municipal EMS agencies. It directly overlaps with Digitech in revenue cycle management and targets a similar mid-market customer segment.
• EMS|MC: EMS|MC is an EMS-focused medical claims and billing services company serving ambulance providers. It competes with Digitech on contingency-based outsourced billing and targets a similar customer base of small to mid-sized EMS agencies.
• ESO Solutions: ESO is a direct competitor providing EMS data, ePCR, and revenue cycle management software to fire departments and EMS agencies. It serves a similar municipal and hospital customer base with overlapping billing and analytics capabilities, making it one of Digitech's closest head-to-head rivals.
• Quick Med Claims: Quick Med Claims is a niche EMS billing services and software provider serving private and municipal ambulance clients. It offers comparable percentage-based outsourced billing services and competes on price and service for smaller agencies.
• MP Cloud Technologies: MP Cloud Technologies offers cloud-based EMS billing and revenue cycle management software. It competes directly with Ambulance Commander on workflow automation, claims management, and integration with ePCR and dispatch systems.
• ImageTrend: ImageTrend is a leading EMS data platform with an expanding suite that includes billing and revenue cycle functionality. It targets the same fire/EMS and hospital-based ambulance segments as Digitech and competes on data interoperability and analytics depth.
• Revascent: Revascent (formerly ADPI/Intermedix) is a major revenue cycle management provider specializing in EMS, fire, and emergency transport billing. It directly competes with Digitech on outsourced full-service billing for municipal and private ambulance agencies.

Broad incumbents

• LexisNexis Risk Solutions: LexisNexis Risk Solutions provides claims management and data analytics used by payers and healthcare RCM providers. It is a broader incumbent in the claims management space and overlaps indirectly with Digitech's payer integration and deductible verification workflows.
• CentralSquare Technologies: CentralSquare (formerly TriTech/Tiburon) is a broad public safety software provider covering CAD, RMS, and EMS records for municipalities. While not specialized in EMS billing, it competes for the same municipal technology budget and offers overlapping records and reporting functionality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/digitechcom
• YouTubeyoutube.com/channel/digitech
• Facebookfacebook.com/digitech-computer-inc-299043080149673
• LinkedInlinkedin.com/company/digitech-computer-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digitech Computer, Inc