East West Hospitality

What East West Hospitality does

East West Hospitality is a privately held, full-service hospitality and property management company founded in 1986 in Beaver Creek, Colorado, and headquartered in Avon. It operates across five U.S. states — Colorado, Utah, California, Hawaii, and South Carolina — and serves three primary customer groups: affluent vacation travelers (via a direct-to-consumer booking model), individual property owners and real estate investors (vacation rental and fractional property management), and homeowner/condominium associations, with 132 associations under management across four states. The company also provides hotel and resort management for branded and independent properties (including Viceroy Snowmass, Park Hyatt Beaver Creek, Westin Riverfront, Mauna Kea Resort, and Poste Montane), plus hospitality consulting, homecare, and multi-family management services.

The company's core offering is an integrated property and resort management platform delivered through in-house accounting, revenue management, sales and marketing, and 24/7/365 on-site operations teams in each destination. It does not disclose a proprietary technology platform; technology is described as standard property management and reservation systems typical of the industry, supplemented by a content-driven blog (EWH Insights) and distribution through its own booking website, major OTAs, and travel consortiums. The revenue model is fee-based managed services: it earns management fees or commissions on rental revenue for vacation rentals, contracted fees for HOA/association management, and management fees on hotel/resort operations. Pricing is not publicly disclosed and is negotiated individually with property owners and associations.

The go-to-market motion is dual-channel: a direct-to-consumer booking and marketing engine for travelers, and a B2B field-sales model with regional business development directors covering Vail/Beaver Creek, Snowmass/Aspen, and Hawaii to acquire property management and HOA contracts. East West Hospitality was ranked No. 1 in Travel + Leisure's 2025 World's Best Awards for Best Luxury Villa Rental Companies (up from No. 2 in 2024), and in 2025 promoted Kevin Graham to a newly created Chief Development Officer role, with Colleen Weiss-Hanen serving as President and CEO.

Name

East West Hospitality

Legal name

East West Hospitality

Website

https://eastwest.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

East West Hospitality is a privately held, full-service vacation rental, HOA, and hotel/resort management company founded in 1986, operating across five U.S. states and serving luxury property owners, 132 associations, and resort guests.

Ownership category

akta.pro rank

Product category

Hospitality Property Management

NAICS

Traveler Accommodation (7211), Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI)

akta.pro secondary industries

Resort/Second-Home Community Association Management (BPAJAHAI), Ski & Mountain Full-Service Hotels (THAGAAAJ), Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD), Ultra-Luxury Villas & Estates (THAMAEAA)

Keywords

• Vacation rental management
• Hospitality management services
• Resort property management
• Homeowner association management
• Hotel resort operations

Headquarters

HQ city

Avon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Vacation Rental Management: Full-service management of vacation rental properties including marketing, guest bookings, housekeeping, maintenance, and financial reporting. The company takes a management fee or commission from rental revenue generated.
2. HOA/Association Management: Property management services for homeowner associations including maintenance, accounting, financial management, and community administration. Manages 132 associations across four states.
3. Hotel and Resort Management: Full-service hospitality management for hotels and resorts including operations, staffing, programming, and brand alignment (e.g., Viceroy brand standards).

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

East West Hospitality is a full-service hospitality and property management company that manages vacation rentals, hotels, resorts, spas, and homeowner associations across premier mountain and coastal resort destinations in Colorado, Utah, California, Hawaii, and South Carolina. Founded in 1986, the company delivers integrated services spanning marketing, bookings, housekeeping, maintenance, financial reporting, HOA administration, and hospitality consulting for property owners, developers, and associations.

Product overview

East West Hospitality is a vacation rental and hospitality management company operating since 1986, offering a portfolio of managed properties across Colorado, Utah, California, Hawaii, and South Carolina. The company provides integrated service solutions including vacation rental management, property management, hotel and resort management, association management, and hospitality consulting. Their managed properties include luxury mountain resorts (Viceroy Snowmass, The Charter, Solaris Residences), spa and wellness facilities (Allegria Spa, Spa Anjali), hotels (Poste Montane), and vacation residences across ski destinations (Aspen, Beaver Creek, Vail, Deer Valley) and coastal destinations (Mauna Kea, Charleston).

Differentiator

Problem solved

Functional benefit

Products and services

• Vacation Rental Management Full-service vacation rental management including marketing, guest communication, booking management, cleaning, maintenance, and financial reporting for individual property owners in resort destinations.
• Association Management Homeowner and condominium association management services covering governance, maintenance, financial administration, vendor management, and community communications across 132 associations in four states.
• Property Management Comprehensive property management including on-site housekeeping, maintenance services, 24-hour manager-on-call, and handling of guest and owner requests for managed properties.
• Hotel and Resort Management Full-service hotel and resort management including operations, hospitality consulting, staffing, programming, and alignment with brand standards (Viceroy, Park Hyatt, Westin).
• Fractional Property Management
• Homecare
• Hospitality Consulting
• Multi-Family Property Management

Quantifiable outcome

• Ranked No. 1 Best Luxury Villa Rental Company by Travel + Leisure 2025 World's Best Awards
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Marriott Vacation Club: Marriott Vacation Club operates fractional and whole-ownership vacation resorts in premier mountain and beach destinations including Aspen and Hawaii. Overlaps with EWH's luxury managed vacation residences and fractional property management service line.
• Aimbridge Hospitality: Aimbridge Hospitality is one of the largest third-party hotel and resort management platforms in North America operating across premium and luxury brands. Overlaps with EWH's full-service hotel management work for Viceroy, Park Hyatt, and Westin flagship properties.
• Highgate Hotels: Highgate Hotels is a major multi-brand hotel operator and asset manager with a strong U.S. luxury and lifestyle portfolio. Comparable as a hotel/resort operator serving similar premium-branded properties in mountain and coastal U.S. destinations.

Emerging players

• TurnKey Vacation Rentals: TurnKey Vacation Rentals is a professionally managed vacation rental company focused on premium urban and resort destinations. Comparable as a tech-enabled full-service vacation rental manager operating in coastal and lifestyle markets overlapping with East West's footprint.
• Exclusive Resorts: Exclusive Resorts is a private members-only luxury vacation club curating stays in Aspen, Vail, and other premier destinations. Competes with EWH for the same high-net-worth travelers booking luxury mountain and beach accommodations.

Direct peers

• Vacasa: Vacasa is the largest U.S. vacation rental management company with a comparable full-service rental management offering for owners and direct booking to travelers. Overlap is direct on vacation rental management, marketing, housekeeping, and owner reporting across premier U.S. destinations.
• Inspirato: Inspirato is a membership-based luxury vacation club curating high-end accommodations in ski and beach destinations that overlap with EWH's Aspen, Vail, Beaver Creek, Deer Valley, and Hawaii markets. Both compete for affluent travelers seeking premium managed stays.
• Luxury Retreats (Airbnb Luxe): Airbnb Luxe is Airbnb's luxury villa and chalet rental offering, providing professionally managed high-end vacation rentals globally. Competes for the same affluent traveler seeking professionally managed ski and beach residences as East West Hospitality.
• FirstService Residential: FirstService Residential is a major U.S. HOA and condominium management firm serving thousands of associations nationwide. East West's 132-association HOA business overlaps directly with FirstService's core community management offering in resort and second-home communities.
• Villaway: Villaway is a luxury vacation rental and villa management company serving destinations including Hawaii and other premium resort markets. It overlaps directly with EWH's luxury villa rental positioning and Mauna Kea-area managed inventory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/eastwestlive
• LinkedInlinkedin.com/company/east-west-hospitality

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East West Hospitality