City of Quinte West

Municipal Government Servicesquintewest.ca

The City of Quinte West is a Canadian municipal government serving approximately 50,000 residents in southeastern Ontario with essential services including water/wastewater, waste management, roads, building permits, parks and recreation, fire and emergency response, and economic development, funded primarily through property taxes and user fees.

Company typePublic
Founded1998
HeadquartersTrenton, Canada
Headcount101–250
GTM typeB2C
OfferingServices

What City of Quinte West does

The City of Quinte West is a municipal government incorporated under Ontario law in 1998 through the amalgamation of the City of Trenton, the Village of Frankford, Sidney Township, and Murray Township. It serves approximately 50,000 residents across five wards in southeastern Ontario, located between Toronto and Kingston along Highway 401, and is home to 8 Wing/CFB Trenton, Canada's largest air force base. The municipality operates a consolidated infrastructure base including one drinking water system with three treatment plants (Trenton, Frankford, Bayside), wastewater treatment facilities, a waste management transfer station, an EV charging network of 24 spaces at 8 locations, parks, arenas, community centres, cemeteries, and a public transit partnership.

The city's service portfolio is delivered through City Hall in Trenton, the Frankford Municipal Office, and online self-service portals. Core offerings include water and wastewater billing, garbage/recycling/organics collection, building permits, development charges, road and sidewalk maintenance, snow removal, parks and recreation, fire and emergency services, bylaw enforcement, animal services, licensing, and economic development support. The July 2025 transition into Ontario's province-wide blue box recycling program, managed by Circular Materials Ontario, represents a recent shift in service delivery scope.

Revenue is generated through property taxes (the primary funding source), water/wastewater volumetric billing on a 30-day cycle, garbage bag tag fees ($3.25 each), bulky-item pickup charges, development charges, permits (curb cuts, oversized loads, ROW work), EV charging fees ($1.80/hour), and licensing fees (business, dog, backyard hen, marriage). The municipality is governed by an elected council, employs 145+ CUPE Local 799.3 represented workers (headcount band 101-250 overall), and is accountable to residents through democratic processes rather than shareholders. No AI/ML capabilities, equity funding rounds, or private ownership are present.

City of Quinte West firmographics

Firmographics

Name: City of Quinte West
Legal name: City of Quinte West
Website: https://quintewest.ca
Company type: Public
Founded year: 1998
Operating status: Operating
Headcount range: 101–250 employees
Short description: The City of Quinte West is a Canadian municipal government serving approximately 50,000 residents in southeastern Ontario with essential services including water/wastewater, waste management, roads, building permits, parks and recreation, fire and emergency response, and economic development, funded primarily through property taxes and user fees.
Ownership category
akta.pro rank

City of Quinte West industry classification

Industry

Product category: Municipal Government Services
NAICS: Executive Offices (921110), Water, Sewage and Other Systems (2213), Other General Government Support (921190), Administration of Urban Planning and Community and Rural Development (92512)
SIC: Electric, Gas & Sanitary Services (4900), Water Supply (4941), Refuse Systems (4953), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Transportation, Parking & Mobility Administration (BPAIACAM), Economic Development & Business Licensing (Local) (BPAIACAN), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA)

Keywords

Municipal government services
Water and wastewater services
Waste management services
Building permit services
Parks and recreation

Where City of Quinte West is headquartered

Location

Headquarters

HQ city: Trenton
HQ country: Canada
HQ region: North America

Offices8 records

Markets served

City of Quinte West business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

Property Taxes: Primary municipal revenue source funding 40% of waste management costs and general city operations
User Fees - Garbage Bag Tags: Revenue from sale of garbage bag tags ($3.25 each) offsets curbside garbage and organics collection and disposal costs
Waste Management Fees: Annual total cost for garbage, recycling and organics collection and disposal is $3.5 million, with property taxes covering 40% ($1.4 million) and bag tags covering the remainder
Water and Wastewater Billing: Residential and commercial water and sewer services billed on 30-day cycle with volumetric rates and monthly base charges
Permit and Development Fees: Revenue from various permits including curb cuts, access permits, oversized load permits, and development charges
Development Charges: Development and redevelopment charges on all lands, buildings, or structures developed for residential or non-residential uses
EV Charging Revenue: Revenue from Level 2 ChargePoint EV charging stations at $1.80 per hour across 24 charging spaces at 8 stations
Business and Activity Licensing: Fees for business licences, dog licences, backyard hen licences, and marriage/civil ceremony fees

Pricing tiers

Model	Billing	Price
Unit Pricing	Pay-as-you-go	Garbage bag tags required for curbside collection
Unit Pricing	Pay-as-you-go	Large and bulky item curbside collection fees
Usage-based	Monthly	Water and wastewater volumetric rates (2026)
Other	Monthly	Water account service fees
One time/ perpetual license	Pay-as-you-go	Curb cut and access permit fees
Other	Pay-as-you-go	Public works permits
Usage-based	Pay-as-you-go	EV charging stations
Usage-based	Monthly	Bulk water and septage disposal

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

City of Quinte West product offering

Product offering

Core offering

The City of Quinte West delivers essential municipal government services to approximately 50,000 residents across five wards in southeastern Ontario. Core offerings include water treatment and distribution, wastewater collection and treatment, garbage and recycling collection, road and sidewalk maintenance, building permitting and inspections, fire and emergency services, parks and recreation facilities, public transit, and property tax administration. The municipality is the monopoly provider of these statutory services within its geographic boundaries and is funded through property taxes and a range of user fees.

Product overview

The City of Quinte West provides comprehensive municipal government services as a single unified offering rather than a platform-plus-modules architecture. The core services portfolio includes water billing and wastewater management, waste management (garbage, recycling, and organics collection), building permits and inspections, community services (fire, emergency, transit, parking), parks and recreation facilities, road infrastructure and construction, economic development, and property tax administration. The city has partnered with Circular Materials Ontario for recycling services, operates Level 2 ChargePoint EV charging stations, and provides e-billing options for water and tax accounts. Notable programs include the Bee City initiative for pollinator protection and warming/cooling centres for climate emergency response.

Differentiator

Problem solved

Functional benefit

Products and services

Water and Wastewater Services Treatment and distribution of drinking water through three municipal water treatment plants, plus wastewater collection and treatment services billed volumetrically to residential and commercial customers on a 30-day billing cycle. Includes bulk water and septage disposal services at dedicated stations.
Waste Management and Recycling Curbside garbage, recycling, and organics collection, yard waste depot drop-off, sale of garbage bag tags ($3.25 each), and scheduled large/bulky item pickup for residential and commercial customers. Annual program cost is $3.5 million, partially funded through property taxes and bag tag sales.
Building Permits and Inspections

Companies that use City of Quinte West

Customer profile

Named customers1 record

Segments3 records

Ideal customer profiles2 records

City of Quinte West technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration6 records

City of Quinte West partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core and minor.

Circular MaterialscoreTechnology or IntegrationProvincial blue box recycling program operator that has contracted Environmental 360 Solutions (E360S) to provide curbside recycling collection in Quinte West. Part of Ontario's extended producer responsibility framework transitioning recycling responsibility from municipalities to producers.
Lower Trent ConservationminorStrategic or Co-development PartnerPartnership for Trenton Greenbelt Conservation Area along the Trent River in downtown Trenton. City collaborates with Lower Trent Conservation to transform urban greenspace into native wildflower meadow with walking trail and resting spots.
Bee City CanadaminorOthersNational recognition program for communities committed to protecting pollinators. Quinte West received Bee City designation requiring ongoing habitat creation and public education initiatives.
Quinte West Public LibraryminorStrategic or Co-development PartnerPartnership for pollinator and bee-themed community activities including Storytime, Joyful Art Studio, Music Movement and Stories sessions, and educational presentations.
Service Line Warranties of Canada (SLWC)minorOthersPartnership offering optional protection plans to homeowners to cover repair costs for their portion of water service and sewer lines.
Trenton United ChurchminorOthersWarming centre partnership providing overnight warming services (8pm-8am, Dec 1 - March 31) for individuals seeking relief from cold weather.
ChargePointcoreTechnology or IntegrationNetwork provider for 24 Level 2 EV charging stations at 8 locations throughout Quinte West. Drivers can pay via ChargePoint account or app.
Work In QuinteminorOthersWorkforce development platform and career fair initiative (workinquinte.ca) connecting residents with employment and volunteering opportunities in the Quinte region.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

City of Quinte West competitors and assessment

Company assessment

Direct peers

City of Belleville: Adjacent southeastern Ontario municipality of comparable scale serving Quinte region residents; both cities share the Quinte Transit system and overlapping utility/waste service delivery models.
City of Kingston: Larger Ontario municipality at the eastern end of the same Highway 401 corridor, operating the same suite of municipal services (water, wastewater, waste, transit, recreation, permits) with similar institutional structure.
City of Peterborough: Mid-sized Ontario city with the same amalgamation-era governance model, full water/wastewater utility operations, municipal transit, and parks/recreation delivery.
City of Kawartha Lakes: Ontario municipality formed via amalgamation of multiple lower-tier municipalities (similar 1998 origin structure to Quinte West), operating water/wastewater, waste, and rural-urban service delivery across a comparable geography.
City of Cornwall: Eastern Ontario city of comparable size and structure providing water, wastewater, waste, recreation, and bylaw services with similar provincial regulatory exposure.

Regional players

County of Northumberland: Neighboring upper-tier county government directly west of Quinte West along the 401 corridor, providing complementary shared services and infrastructure planning in the same service region.
Town of Cobourg: Small Ontario lakeside town further west along the 401 corridor that runs similar municipal water, waste, and recreation services, useful for benchmarking delivery at a smaller scale.
City of Brockville: Eastern Ontario municipality along the same 401 corridor operating parallel municipal service functions including water billing and waste management at a comparable scale.

Broad incumbents

City of Oshawa: Larger Durham Region municipality operating the full set of municipal services including water billing, waste collection, transit, building permits, and EV charging deployment.
City of Greater Sudbury: Larger Ontario amalgamation-era municipality (formed 2001) demonstrating the municipal-government service model at scale across water/wastewater, waste, transit, and recreation, useful as a structural comparator.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

City of Quinte West financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Quinte West leadership team

Management profile

Number of profiles

City of Quinte West funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Quinte West M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Quinte West

What does City of Quinte West do?

Is City of Quinte West a public or private company?

City of Quinte West is a public company. It is classified as state government owned and is currently operating.

When was City of Quinte West founded?

City of Quinte West was founded in 1998. It employs 101 to 250 people.

Where is City of Quinte West based?

City of Quinte West is headquartered in Trenton, Canada, in the North America region.

How does City of Quinte West make money?

Eight revenue lines are on record. Property Taxes are the primary driver. The others are user Fees - Garbage Bag Tags, waste Management Fees, water and Wastewater Billing, permit and Development Fees, development Charges, EV Charging Revenue and business and Activity Licensing.

Who are City of Quinte West's main competitors?

Direct peers on record are City of Belleville, City of Kingston, City of Peterborough, City of Kawartha Lakes and City of Cornwall. Regional players are County of Northumberland, Town of Cobourg and City of Brockville. Broad incumbents are City of Oshawa and City of Greater Sudbury.

Does City of Quinte West have an API?

No public API is recorded for City of Quinte West.

What industry is City of Quinte West in?

City of Quinte West's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 921110 and its SIC code is 4900.